---
description: Discover and compare Conversational AI Platforms Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Conversational AI Platforms for Windows - Price comparison & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms for Windows](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software) > [Page 2](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software?page=2)

# Conversational AI Platforms

Canonical: https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software

Page: 2 / 8\
Prev: [Previous page](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/deployment-options/windows/software)\
Next: [Next page](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/deployment-options/windows/software?page=3)

> Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.

-----

## Products

1. [Botsplash](https://www.capterra.co.uk/software/182423/botsplash) — 4.5/5 (55 reviews) — Live, automated, and Generative AI omnichannel chat platform helping agents and consumers to engage across multiple digital channels.
2. [ChangeGear](https://www.capterra.co.uk/software/146239/changegear-itsm) — 4.0/5 (51 reviews) — ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester.
3. [Giosg](https://www.capterra.co.uk/software/151356/giosg-live-chat) — 4.5/5 (45 reviews) — Giosg combines live chat, chatbots, AI, and interactive content in one platform to help companies improve online experience and sales.
4. [Locobuzz](https://www.capterra.co.uk/software/183967/locobuzz) — 4.3/5 (44 reviews) — The Unified Customer Experience Management Platform
5. [INSIDE](https://www.capterra.co.uk/software/148963/inside) — 4.6/5 (41 reviews) — Powerfront’s INSIDE™ is an AI-driven engagement platform that brings the personalization of in-store service to the digital world.
6. [Haptik](https://www.capterra.co.uk/software/186856/chatbots) — 4.4/5 (41 reviews) — Haptik powers Intelligent Virtual Assistants (IVA) that transform the customer experience, while increasing sales and reducing costs.
7. [Kapture CX](https://www.capterra.co.uk/software/144560/Kapture) — 4.2/5 (40 reviews) — Kapture CX is Gen-AI powered customer experience management solution, built for enterprises.
8. [B2Chat](https://www.capterra.co.uk/software/1021568/b2chat) — 4.8/5 (39 reviews) — B2Chat is a Web App software that offers users an all in one instant messaging and chat solution.
9. [CRM Messaging](https://www.capterra.co.uk/software/1033813/crm-messaging) — 4.6/5 (39 reviews) — CRM Messaging Conversational AI automates customer interactions with smart chatbots and voice assistants for seamless engagement.
10. [Botpress](https://www.capterra.co.uk/software/199292/botpress) — 4.5/5 (37 reviews) — Botpress is a platform for creating AI-powered chatbots that leverage the latest in large language models.
11. [BroadVoice Cloud PBX](https://www.capterra.co.uk/software/146949/cloud-pbx) — 4.4/5 (30 reviews) — Stay connected anywhere with high-quality and reliable cloud-based business phone systems, including phone, SMS, video, and chat.
12. [Smith.ai](https://www.capterra.co.uk/software/181278/smith-ai-live-website-chat) — 4.8/5 (29 reviews) — Smith.ai combines AI technology with live agents to provide 24/7 receptionist service for businesses of all sizes.
13. [Engati](https://www.capterra.co.uk/software/165384/engati) — 4.0/5 (25 reviews) — Engati is the worlds leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements.
14. [ADA](https://www.capterra.co.uk/software/171872/ada) — 4.9/5 (25 reviews) — ADA is an AI Conversation Marketing Platform to help create, distribute and measure engaging communication campaigns, in a single tool.
15. [Boost.AI](https://www.capterra.co.uk/software/184561/boost-ai) — 4.8/5 (23 reviews) — Scalable, customizable Conversational AI Platform with no-code builder, advanced features and 90%+ resolution rates to transform CX.
16. [Spoke](https://www.capterra.co.uk/software/1026572/spoke) — 4.7/5 (22 reviews) — Cloud-based tool that records, transcribes and summarizes all your meetings on different platforms.
17. [hello24.ai](https://www.capterra.co.uk/software/1033570/hello24ai) — 4.7/5 (22 reviews) — hello24.ai is an eCommerce focused platform that helps online brands to engage customers on WhatsApp.
18. [iAdvize](https://www.capterra.co.uk/software/149186/iadvize) — 4.2/5 (21 reviews) — iAdvize Copilot™, the generative AI shopping assistant that helps retailers provide personalized e-commerce experiences.
19. [Y Meadows](https://www.capterra.co.uk/software/219921/y-meadows-ai-customer-service) — 5.0/5 (20 reviews) — Y Meadows support automation solution can autonomously route, enrich, and even resolve written requests with zero human intervention\!
20. [inconnect](https://www.capterra.co.uk/software/164772/omnichannel) — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
21. [Atom](https://www.capterra.co.uk/software/202763/atom) — 4.3/5 (19 reviews) — We integrate all digital channels on our platform and simplify the visibility and traceability of customer service and sales
22. [Eloquant](https://www.capterra.co.uk/software/1022365/eloquant) — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
23. [Reecall](https://www.capterra.co.uk/software/1019895/reecall) — 4.8/5 (18 reviews) — Automated customer service software for teams to improve information-sharing and customer support and service.
24. [Kore](https://www.capterra.co.uk/software/180874/kore-ai-bots-platform) — 4.4/5 (17 reviews) — Kore.ai drives AI value with tools for work, process, and service—powered by an agent platform and no-code solutions.
25. [ZyraTalk](https://www.capterra.co.uk/software/207596/zyratalk) — 4.7/5 (17 reviews) — ZyraTalk: The ultimate AI customer service solution. Automate conversations, increase leads, streamline support. Mind blowing AI.

-----

Page: 2 / 8\
Prev: [Previous page](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/deployment-options/windows/software)\
Next: [Next page](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/deployment-options/windows/software?page=3)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.co.uk/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.co.uk/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)
- [All Categories](https://www.capterra.co.uk/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Capterra UK","url":"https://www.capterra.co.uk/","@type":"WebSite","@id":"https://www.capterra.co.uk/#website","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.co.uk/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Conversational AI Platforms","description":"Discover and compare Conversational AI Platforms Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.","url":"https://www.capterra.co.uk/directory/31596/conversational-ai-platform/deployment-options/windows/software?page=2","about":{"@id":"https://www.capterra.co.uk/directory/31596/conversational-ai-platform/deployment-options/windows/software?page=2#itemlist"},"breadcrumb":{"@id":"https://www.capterra.co.uk/directory/31596/conversational-ai-platform/deployment-options/windows/software?page=2#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/directory/31596/conversational-ai-platform/deployment-options/windows/software?page=2#webpage","mainEntity":{"@id":"https://www.capterra.co.uk/directory/31596/conversational-ai-platform/deployment-options/windows/software?page=2#itemlist"},"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms for Windows","position":2,"item":"https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"Page 2","position":3,"item":"https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software?page=2","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/directory/31596/conversational-ai-platform/deployment-options/windows/software?page=2#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Conversational AI Platforms for Windows - Price comparison &amp; Reviews - Capterra UK 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Botsplash","position":1,"description":"Botsplash is a B2B, omnichannel customer engagement platform designed to connect businesses with their target customers in a single web-based platform over multiple channels. Botsplash is designed with AI, automated, and live messaging capabilities, enabling dynamic and personalized interactions that significantly enhance customer satisfaction, improve lead quality, and drive revenue growth. The platform is powered with Machine Learning/NLP modules to facilitate automated responses, custom routing, and escalations. Botsplash also offers multiple integration options, ensuring no disruption to existing workflows or systems post-implementation. \n\nBotsplash prioritizes top-tier security measures to ensure the safety and confidentiality of all communications and data processed through the platform. Botsplash is SOC 2 Type II compliant and has built in safeguards to ensure adhearance to all TCPA, 10DLC, and other relevant regulatory communication standards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8b972e10-5906-4d7f-b0c1-636e620c7d9b.png","url":"https://www.capterra.co.uk/software/182423/botsplash","@type":"ListItem"},{"name":"ChangeGear","position":2,"description":"ChangeGear delivers a comprehensive service and support solution for IT and enterprise service requirements. It includes all the capabilities you would need.  Based on ITIL processes, it includes AI capabilities with a virtual agent and copilot. Self-service is enhanced with the VA or a self-service portal. It includes ticketing, change and incident management, asset management and more.  ChangeGear provides smarter tools, processes, and capabilities improve productivity, streamline business process automation and meet reporting requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1a76250-9dbf-46d6-8f2b-d6a8a5faabad.png","url":"https://www.capterra.co.uk/software/146239/changegear-itsm","@type":"ListItem"},{"name":"Giosg","position":3,"description":"Automate your online experiences with AI Chatbot by giosg. You will automate customer conversations, provide faster and better service, and save time from customer service agents. \n\nOur AI Chatbot uses advanced machine learning to handle visitor messages. AI training is easier than ever as our solution enables you to directly utilize your chat logs and live conversations to get you started, and with rich responses, AI Chatbot can answer using videos, images, and other engaging interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e03fb9c4-5c8d-46f9-b9bf-11710bd32d75.png","url":"https://www.capterra.co.uk/software/151356/giosg-live-chat","@type":"ListItem"},{"name":"Locobuzz","position":4,"description":"Locobuzz is a unified customer experience platform that converges technologies like Artificial Intelligence, Machine Learning, Big Data, Analytics to help brands forge stronger relationships with their customers and increase their lifetime value. We connect organisations with their customers across a spectrum of digital channels and leverage analytics and automation to increase efficiency across business processes and create a seamless experience for customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f96da06-dd06-435b-b6b2-c3f16b843d6a.jpeg","url":"https://www.capterra.co.uk/software/183967/locobuzz","@type":"ListItem"},{"name":"INSIDE","position":5,"description":"INSIDE™ by Powerfront is the leading Agentic AI Customer service platform that brings the personalization of in-store service to the digital world.\n\nPowered by real-time data, it autonomously resolves more than 90% of inquiries, providing instant and accurate assistance around the clock while ensuring seamless escalation to human agents.\n\nDeep integration with internal systems allows INSIDE™ to act as a Personal Shopper, helping customers find products, track orders, and complete complex tasks effortlessly. \n\nINSIDE’s omnichannel structure connects every touchpoint across social media, messaging apps, email, voice, and ticketing, creating a unified experience. A humanized avatar powered with journey-based and real-time data, optimizes proactive engagement features to enhance and personalize interactions, while Internal Agentic AI supports agents with instant knowledge and guidance. \n\nExperience the Future of Customer Engagement with INSIDE™ by Powerfront.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f8307a19-5db6-4d9c-aff8-17cacb152d1d.png","url":"https://www.capterra.co.uk/software/148963/inside","@type":"ListItem"},{"name":"Haptik","position":6,"description":"Haptik is one of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 4 billion conversations. \n\nHaptik’s Enterprise CX Platform helps brands to build Intelligent Virtual Assistants that power the entire customer lifecycle from purchase to support, thereby accelerating top-line revenues and improving operational efficiencies. \n\nHaptik drives the world’s transition to AI-powered conversations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8826878d-0ea4-44ad-8773-e40ddb95a68d.png","url":"https://www.capterra.co.uk/software/186856/chatbots","@type":"ListItem"},{"name":"Kapture CX","position":7,"description":"Kapture CX is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s teams and technology are built ground up with a core focus on “the customer”. Built around hyper-personalization, Kapture brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued and every resolution unique.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3dab6e5-8340-4283-90a6-9337e731e74a.png","url":"https://www.capterra.co.uk/software/144560/Kapture","@type":"ListItem"},{"name":"B2Chat","position":8,"description":"B2Chat is a Web App software that helps businesses to deliver a faster and better customer service via chat. Respond to your customers quickly, with the amount of agents you require and from the same place. B2Chats allows your business to unify chats from: Facebook Messenger, Instagram, LiveChat, Telegram and WhatsApp.\n\nDon't miss the chance of turning every conversation into a sell. We provide  automatization tools to set up greetings or goodbyes from a single panel and respond even when you're","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2dc33aad-3228-4e86-8928-3d6763184545.jpeg","url":"https://www.capterra.co.uk/software/1021568/b2chat","@type":"ListItem"},{"name":"CRM Messaging","position":9,"description":"CRM Messaging Conversational AI helps businesses automate and enhance customer interactions across voice, SMS, WhatsApp, email, and live chat. Our AI-powered platform understands customer intent, automates responses, and engages users in real-time, improving support, sales, and lead nurturing.\n\n✅ AI Chatbots & Voice Assistants – Automate customer interactions 24/7.\n✅ Omnichannel Support – Engage customers across multiple messaging platforms.\n✅ Smart AI Responses – Understand customer queries and provide instant replies.\n✅ Lead Qualification & Routing – Capture, qualify, and assign leads efficiently.\n✅ Analytics & Insights – Track AI interactions and optimize engagement.\n\nWith CRM Messaging Conversational AI, businesses can automate support, improve response times, and deliver personalized experiences at scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29079f62-5d66-43a1-b246-270ace7fe23b.png","url":"https://www.capterra.co.uk/software/1033813/crm-messaging","@type":"ListItem"},{"name":"Botpress","position":10,"description":"Botpress simplifies AI, enabling teams to quickly build and deploy AI chatbots that enhance user experiences. Our platform combines the power of large language models with a user-friendly interface, making AI accessible to businesses of all sizes. From automating customer service to engaging users in 100+ languages, Botpress provides the tools you need to innovate communication. Experience the benefits of streamlined chatbot development and unlock the potential of AI-powered conversations with Botpress.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b5c73eb-8761-4a95-a4df-1ed7674fb161.png","url":"https://www.capterra.co.uk/software/199292/botpress","@type":"ListItem"},{"name":"BroadVoice Cloud PBX","position":11,"description":"Broadvoice provides modern communication systems for more meaningful connections.\n\nCommunicate, collaborate and grow with Broadvoice’s business communications cloud platform, including phone, SMS, video, and chat.\n\nOur suite of products is ideal for small to medium sized businesses that need an efficient and easy-to-use platform to connect with their internal teams or customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/704dd5f0-bf77-49f8-9f12-ff2905472826.png","url":"https://www.capterra.co.uk/software/146949/cloud-pbx","@type":"ListItem"},{"name":"Smith.ai","position":12,"description":"Smith.ai is a sophisticated AI-powered call handling platform that blends advanced voice AI with professional live agents to ensure no call goes unanswered. Designed for growing businesses, Smith.ai delivers 24/7 high-quality call answering, intake, and lead capture through its AI Receptionist and Virtual Receptionist services. \n\nWith natural, conversational AI, seamless human handoff, and deep CRM integrations, Smith.ai customizes every client experience to drive growth and improve satisfaction. \n\nBacked by 500+ trained human receptionists and a world-class success team, Smith.ai has handled over 10 million calls with 99.95% uptime.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f639b07-8a33-411f-8e77-21abc3a9bd91.jpeg","url":"https://www.capterra.co.uk/software/181278/smith-ai-live-website-chat","@type":"ListItem"},{"name":"Engati","position":13,"description":"The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. \n\nIt empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels- WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, your website, and your mobile app. Supports intelligent paths, train, copy, analytics, & private labeling. \n\nUsing Engati you can leverage the power of machine learning, NLP/NLU to design.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/18ecaf78-a169-4b0a-a8d8-d840c34d81b0.jpeg","url":"https://www.capterra.co.uk/software/165384/engati","@type":"ListItem"},{"name":"ADA","position":14,"description":"ADA streamlines and optimizes marketers work, by combining all the tools they need in a unique and easy-to-use platform. Enhanced by Artificial Intelligence solutions, ADA is indispensable to creating communication campaigns optimized for mobile devices, and grants an immersive and engaging experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e93178f1-d175-49ce-952c-072a75836e4d.jpeg","url":"https://www.capterra.co.uk/software/171872/ada","@type":"ListItem"},{"name":"Boost.AI","position":15,"description":"Highly scalable and customizable Conversational AI Platform that leverages sophisticated features, including NLU, machine learning and generative AI, to automate and optimize CX. Create advanced conversation flows in minutes with user-friendly tools, provide round-the-clock service across channels to enhance customer satisfaction and gain valuable insights into user behavior and trends through advanced analytics and reporting.\n\nBuilt with security, data privacy and compliance in mind, boost.ai’s no-code Conversational AI Platform is suitable for any organization in any industry. Designed to grow with your business, the Conversational AI Platform's continuous learning enables it to answer questions and automate actions on thousands of topics with consistent 90%+ resolution rates.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/928ca7d0-f6cb-4eed-8aa4-1e54a7c65dc6.png","url":"https://www.capterra.co.uk/software/184561/boost-ai","@type":"ListItem"},{"name":"Spoke","position":16,"description":"Instant meeting reports on Zoom, Google Meet and Microsoft Teams. \n\nInstantly, after your meeting, get:\n- 4 bullet points for an e-mail.\n- a video-clip of a hit moment on Microsoft Teams.\n- an automatic summary for your CRM.\n- a video-reel for Slack\n\nBefore your Meeting:\n- Prepare meeting agendas in seconds.\n- Apply proven templates automatically for specific meeting types.\n\nDuring the meeting:\n- Drive the meeting by following your agenda with a single glance\n-Never lose your focus to take notes","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01890bb4-2a33-44d6-9323-c3123546c338.png","url":"https://www.capterra.co.uk/software/1026572/spoke","@type":"ListItem"},{"name":"hello24.ai","position":17,"description":"Hello24.ai (Meta Tech Partner) is a conversational commerce platform to support your sales, marketing, and customer service on WhatsApp. \n\nOur platform enables companies to \n1. Sell their products through Whatsapp 24/7 through commerce-bots\n2. Send out marketing campaigns on WhatsApp to unlimited customers; Get 5x better ROI than Google/Facebook Ads\n3. Automate up to 90% of customer support queries and reduce support cost\n\nOur platform offers deep integrations with Shopify, WooCommerce, & Payment gateways as well.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/44def44b-3447-4d43-a1e6-933f1162381d.png","url":"https://www.capterra.co.uk/software/1033570/hello24ai","@type":"ListItem"},{"name":"iAdvize","position":18,"description":"Every customer interaction is an opportunity to convert browsers to buyers. Customer support doesn’t start after checkout either. That’s why we built iAdvize Copilot™, the AI-powered assistant that delivers personalized product recommendations and provides answers to every question—right when shoppers need them, helping them make purchasing decisions in seconds.\n\nTrusted by 350+ leading e-commerce brands, iAdvize Copilot™ boosts conversion rates by up to 24%, reduces volume to your customer service team, and strengthens relationships by freeing up agents to focus on high-value interactions.\n\nSeamlessly integrated into your e-commerce tech stack, iAdvize offers measurable results (like increased AOV and improved CSAT), empowering your business to deliver the instant, reliable support today’s customers expect.\n\nTransform your e-commerce experience with iAdvize Copilot™.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0c2c14db-3a4b-4af4-b9e3-67cc0335dd06.png","url":"https://www.capterra.co.uk/software/149186/iadvize","@type":"ListItem"},{"name":"Y Meadows","position":19,"description":"Y Meadows AI customer support automation solution bridges the gap between people and systems, improving customer service effectiveness and customer satisfaction. Powered by Natural Language Processing and Robotic Process Automation, Y Meadows automation solution is able to intelligently understand written support messages and autonomously perform actions to get them resolved. With the help of Y Meadows, companies are able to reduce customer service costs while increasing productivity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4c2e8e17-fd72-4ff1-877f-f235ffaf751e.png","url":"https://www.capterra.co.uk/software/219921/y-meadows-ai-customer-service","@type":"ListItem"},{"name":"inconnect","position":20,"description":"Manage all CX channels with a single contact center solution and boost your agents’ productivity thanks to the AI embedded in an omnichannel environment. \nCentralize customer experience management: Manage all contact channels in a unified way: calls, chats, emails, WhatsApp messages, and social media. \nBoost agent productivity: Give your teams an intuitive interface with embedded AI copilots to assist agents in their day-to-day activities. \nReduce costs with smart self-service:Automate processes with GenAI-powered, IVR conversational voicebots that enhance your response capacity. \nMaximize outbound campaigns: Get more successful calls in less time by using powerful multimodal auto dialer engines. \nOptimize inbound management: Accelerate response with smart query distribution and integration of the outbound channel on the same platform. \nEnsure operational control: Access updated reports that facilitate real-time monitoring of the activity to guarantee the level of service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.capterra.co.uk/software/164772/omnichannel","@type":"ListItem"},{"name":"Atom","position":21,"description":"ATOM is a conversational AI platform that simplifies the work of companies by unifying and organizing the chats that their clients send to digital channels (Whatsapp, Messenger, Instagram, Telegram, among others) to manage them from a single platform, thus facilitating the consumer shopping experience and providing immediate attention through the automation of responses.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f8903556-bb6d-407b-bf9e-9c233bfbc65d.png","url":"https://www.capterra.co.uk/software/202763/atom","@type":"ListItem"},{"name":"Eloquant","position":22,"description":"Eloquant Cloud CX platform is a partner committed helping European companies to manage, orchestrate, measure and improve their conversations with their customers thanks to an extended Cloud Contact Center and Voice of Customer Solution (#CCaaS #VoC).\nVoice telephony (PABX & VoIP), Digital channels (Email, Livechat, Messaging, Social media), Video, Chatbot, VoiceBot\nCustomer and Empoyee satisfaction survey\nSemantic AI, Quality Management, Recording, API-based, CRM and UCaaS connectors","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2b64e0df-acc0-40d0-9bb5-a370fc76d43e.jpeg","url":"https://www.capterra.co.uk/software/1022365/eloquant","@type":"ListItem"},{"name":"Reecall","position":23,"description":"Automated customer service software for teams to improve information-sharing and customer support and service. Reecall provides productivity tools for managing requests and feedback, including automatic topic tags, ticket assignation and live transfer. Live calls, invoices, knowledge-base management and a no-code setup. Automate quick action suggestions, and post call feeding, monitor the team's productivity and identify top performers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c51d18b6-3be4-4a3b-be53-944b69520821.png","url":"https://www.capterra.co.uk/software/1019895/reecall","@type":"ListItem"},{"name":"Kore","position":24,"description":"Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with an AI agent platform and no-code tools for custom development and deployment at Enterprise scale. Kore.ai takes an agnostic approach to model, data, cloud and applications used, giving customers freedom of choice. Trusted by over 200 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy.  The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando Kore.ai has a network of offices to support customers including in India, the UK, Middle East, Japan, South Korea, and Europe. Visit Kore.ai to learn more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f1649489-5c90-47ad-b582-c0c968755695.png","url":"https://www.capterra.co.uk/software/180874/kore-ai-bots-platform","@type":"ListItem"},{"name":"ZyraTalk","position":25,"description":"ZyraTalk is an AI customer service solution that automates conversations, revolutionizing business interactions. It provides instant answers and support, increases online leads, automates customer support, and streamlines other processes. ZyraTalk works with thousands of happy customers and hundreds of partners who love taking advantage of Zyra's partner program. The AI technology is the best in world and well worth the investment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2c35fca-f504-4b13-9fb8-f09c3e45ebf9.png","url":"https://www.capterra.co.uk/software/207596/zyratalk","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/directory/31596/conversational-ai-platform/deployment-options/windows/software?page=2#itemlist","numberOfItems":25}
</script>