---
description: Compare the best Social CRM Tools in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.
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title: Social CRM Tools - Price Comparison & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Social CRM Tools](https://www.capterra.co.uk/directory/31584/social-crm-tools/software)

# Social CRM Tools

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> Social CRM Tools enable sales and marketing professionals to engage customers and nurture leads via social channels, understand customer social profiles, and track resulting interactions in a centralized database.

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## Products

1. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6964 reviews) — Zoho CRM empowers organisations with a complete customer relationship lifecycle management solution.
2. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18768 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
3. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
4. [Hootsuite](https://www.capterra.co.uk/software/121701/hootsuite) — 4.4/5 (3795 reviews) — Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media.
5. [Pipedrive](https://www.capterra.co.uk/software/132666/pipedrive) — 4.5/5 (3042 reviews) — Switch to a two-in-one CRM solution that combines social selling and end-to-end customer management.
6. [Nimble](https://www.capterra.co.uk/software/123032/nimble) — 4.4/5 (1868 reviews) — Nimble is the AI-driven CRM for smarter email marketing, engagement, sales, and business growth.
7. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews) — Start for free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
8. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams.
9. [EngageBay CRM](https://www.capterra.co.uk/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
10. [Agorapulse](https://www.capterra.co.uk/software/123971/agorapulse) — 4.6/5 (713 reviews) — Complete social media management tool for agencies and teams of all sizes. Read why Capterra reviewers love Agorapulse.
11. [Insightly](https://www.capterra.co.uk/software/130671/insightly) — 4.0/5 (654 reviews) — With the social media integration you can simply put in a contact’s email address, Insightly detects and inputs related social profiles
12. [Copper](https://www.capterra.co.uk/software/141642/copper) — 4.4/5 (622 reviews) — CRM solution that helps businesses manage contacts, deals, leads, pipelines, communications, and more in a unified interface.
13. [Freshsales](https://www.capterra.co.uk/software/155563/freshsales) — 4.5/5 (621 reviews) — Freshsales is packed with features and a highly intuitive UI so that you don't have to juggle multiple tools to run your business.
14. [Sprout Social](https://www.capterra.co.uk/software/121447/sprout-social) — 4.4/5 (606 reviews) — Sprout Social offers social media engagement, publishing, analytics, listening and reporting solutions for leading agencies and brands.
15. [Thryv](https://www.capterra.co.uk/software/156926/thryv) — 4.2/5 (505 reviews) — Thryv is an AI-powered CRM and marketing platform helping small businesses capture leads, automate follow-ups, and grow.
16. [Dripify](https://www.capterra.co.uk/software/215082/dripify) — 4.7/5 (476 reviews) — Using LinkedIn to generate leads for your business? Automate your LinkedIn outreach with Dripify today: dripify.com
17. [SugarCRM](https://www.capterra.co.uk/software/20344/sugarcrm) — 3.8/5 (410 reviews) — Expand your team’s understanding with a broad range of social, news, and business sources to provide research direct to your CRM.
18. [SocialPilot](https://www.capterra.co.uk/software/144332/socialpilot) — 4.4/5 (373 reviews) — SocialPilot helps to scale your social media marketing, engage with your audience, and achieve your business goals consistently
19. [Linked Helper 2](https://www.capterra.co.uk/software/1013336/linked-helper-2) — 4.9/5 (251 reviews) — LinkedIn automation and lead generation tool for safe and smart outreach
20. [Popl](https://www.capterra.co.uk/software/1030842/popl) — 4.7/5 (249 reviews) — Popl is the \#1 digital business card platform for enterprise. Create, distribute, and manage digital business cards at scale.
21. [Wati](https://www.capterra.co.uk/software/204314/wati) — 4.6/5 (202 reviews) — End-to-end WhatsApp API solution for mid-market \&amp; enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.
22. [Kommo](https://www.capterra.co.uk/software/120048/amocrm) — 4.3/5 (195 reviews) — Messaging-powered CRM for WhatsApp and multichannel sales. Automate pipelines, manage leads, and increase conversions.
23. [Jobin.cloud](https://www.capterra.co.uk/software/1021637/jobincloud) — 4.7/5 (172 reviews) — All-In-One Automation Tool with Sourcing, Outreach, Data Enrichment, auto-Updates, ATS/CRM, custom pipelines, smart inbox, and ChatGPT.
24. [Crisp](https://www.capterra.co.uk/software/151292/crisp) — 4.6/5 (147 reviews) — Your all-in-one platform for multi-channel communication to improve your customers' relationship.
25. [Lyfpit](https://www.capterra.co.uk/software/1011322/lyfpit) — 4.6/5 (138 reviews) — Lyfpit is the social media marketing automation and growth hacking platform created by marketers

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## Related Categories

- [CRM for Small Businesses](https://www.capterra.co.uk/directory/31583/small-business-crm/software)
- [Online CRM Software](https://www.capterra.co.uk/directory/30072/online-crm/software)
- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)
- [Sales Tracking Software](https://www.capterra.co.uk/directory/32744/sales-tracking/software)
- [Contact Management Software](https://www.capterra.co.uk/directory/30016/contact-management/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/31584/social-crm-tools/software)
- [All Categories](https://www.capterra.co.uk/directory)

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By using just a name and email address, Sugar Hint and its capabilities in sales intelligence eliminate the busy work and frees you to focus on customer interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c57b7934-17ff-434d-a9f8-3e29cc6d9163.png","url":"https://www.capterra.co.uk/software/20344/sugarcrm","@type":"ListItem"},{"name":"SocialPilot","position":18,"description":"SocialPilot is a powerful social media suite for marketing agencies, small and medium businesses, creators, professionals, and any individuals who want to increase their social media presence effectively.\n\nSocialPilot offers you easy-to-use yet advanced functionalities to take your business to the next level in social media management. Its dynamic features like Bulk Scheduling, AI Assistant, and Content Library make your social media management effortless, reliable, and seamless.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ce07584-f077-4a26-8151-fd4e255540b8.png","url":"https://www.capterra.co.uk/software/144332/socialpilot","@type":"ListItem"},{"name":"Linked Helper 2","position":19,"description":"Linked Helper 2 is the safest and powerful LinkedIn automation tool and CRM.\nTechnically is a web-browser (not an extension for web-browsers), which can automate your manual work in LinkedIn. It really repeats human actions without any code injections into LinkedIn page or LinkedIn API calls.\n\nLH2 core features:\n1. Automates dozens of actions (connection requests, invitations, messages and many more)\n2. Customizable campaign templates\n3. Email finding tool\n4. True safety\n5. Multiple LinkedIn acc","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ee79b45-eb21-4257-8025-4184b7020236.jpeg","url":"https://www.capterra.co.uk/software/1013336/linked-helper-2","@type":"ListItem"},{"name":"Popl","position":20,"description":"Popl is the #1 digital business card platform for teams. Our platform is used by companies of all sizes to create, distribute, and manage digital business cards, creating brand consistency across your organization. \n\nPopl integrates with 4,000+ apps, allowing admins to export leads to CRM, sync team members from HR platforms, automate data entry, create marketing flows, and more. \n\nContact us for a free demo to learn more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/61201d72-35fc-47dc-9243-3423ae947cdd.png","url":"https://www.capterra.co.uk/software/1030842/popl","@type":"ListItem"},{"name":"Wati","position":21,"description":"Started as WhatsApp team inbox in 2020, Wati has evolved into a full revenue orchestration system beyond one platform. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support, all inside WhatsApp and connected messaging channels.\n\nTrusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.\nProudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognized as a Premium Partner of Meta and Google.\n\nUnlock Revenue Growth with Wati, your AI co-pilot.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.capterra.co.uk/software/204314/wati","@type":"ListItem"},{"name":"Kommo","position":22,"description":"Kommo is a social CRM that centralizes customer conversations from WhatsApp, Instagram, Facebook Messenger, and email in one unified inbox. It helps teams manage social media leads, automate responses, and track deals across customizable pipelines. With automation, analytics, and multichannel engagement tools, Kommo turns social interactions into measurable sales growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1c5c666c-8d48-4e9d-ac31-e43229769881.png","url":"https://www.capterra.co.uk/software/120048/amocrm","@type":"ListItem"},{"name":"Jobin.cloud","position":23,"description":"Jobin.cloud is an all-in-one automation tool for finding and engaging with people. Import profiles in bulk, filter and manage them in auto-updating repositories, and easily select the best ones to contact with personalized fields via email or LinkedIn. With ChatGPT's help, you can personalize your messaging in bulk, assign them to jobs and pipelines, and track all conversations with timelines, tags, and notes. Expand your network with LinkedIn connection requests and create your ultimate asset.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7c28b02c-6106-461c-b2f1-cd9005ecee6a.png","url":"https://www.capterra.co.uk/software/1021637/jobincloud","@type":"ListItem"},{"name":"Crisp","position":24,"description":"Build your own multichannel AI-powered customer platform through Crisp and start to engage with your customers and leads seamlessly.\nWith our Team Inbox, Crisp lets you centralize 12+ channels into one place to make things simple for your teams and your customers.\nThrough a wide range of features, we simplify the way you help your leads and customers to unlock hypergrowth through conversational experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df3a4110-8bee-4772-ab46-9e759afc8654.png","url":"https://www.capterra.co.uk/software/151292/crisp","@type":"ListItem"},{"name":"Lyfpit","position":25,"description":"Lyfpit is the social media automation and growth hacking platform created by marketers for marketers with special care for efficiency and simplicity.\nFrom managing your daily communication to crafting complex campaigns across multiple platforms and geographies, Lyfpit is the ideal tool for you.\nImagine Hootsuite & Asana Combined with additional automation features to scale your social media communication... this is Lyfpit :)","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/98f47d15-5c53-4af2-8f80-4c451f67f111.png","url":"https://www.capterra.co.uk/software/1011322/lyfpit","@type":"ListItem"}],"numberOfItems":25}
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