---
description: Discover and compare Customer Journey Mapping Tools Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Customer Journey Mapping Tools for Windows - Price comparison & Reviews - Capterra UK 2026
---

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# Customer Journey Mapping Tools

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> Customer Journey Mapping tools make it possible to visualize and analyse customer experience across all touchpoints and channels.

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## Products

1. [SurveySparrow](https://www.capterra.co.uk/software/168823/surveysparrow) — 4.4/5 (121 reviews) — Transform the customer journey with SurveySparrow’s insights-driven platform, enhancing satisfaction, loyalty, and business growth.
2. [Mailchimp](https://www.capterra.co.uk/software/110228/mailchimp) — 4.5/5 (17572 reviews) — Mailchimp: the \#1 email marketing platform with 11M+ users worldwide, offering AI-powered insights \& content creation tools.
3. [Pipedrive](https://www.capterra.co.uk/software/132666/pipedrive) — 4.5/5 (3042 reviews) — Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more.
4. [XM for Customer Experience](https://www.capterra.co.uk/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Visualize and improve every moment in the customer journey to deliver personalized, omnichannel experiences.
5. [Similarweb](https://www.capterra.co.uk/software/148472/similarweb-pro) — 4.6/5 (251 reviews) — Similarweb is a software \& data company specializing in web \& app analytics, web traffic, competitive intelligence and performance.
6. [CardBoard](https://www.capterra.co.uk/software/176690/cardboard) — 4.2/5 (170 reviews) — CardBoard helps teams collaboratively explore and visualize product ideas, user experiences, customer journeys and more.
7. [LeadSquared](https://www.capterra.co.uk/software/130199/leadsquared) — 4.3/5 (167 reviews) — Customer Journey Mapping Tools help your business drive individualized experiences at scale – with absolutely zero code.
8. [Whatfix](https://www.capterra.co.uk/software/143008/whatfix) — 4.6/5 (77 reviews) — Whatfix maximizes the ROI of digital investments by enabling end-users with GenAI-driven in-app guidance and simulated training.
9. [Fullstory](https://www.capterra.co.uk/software/153721/fullstory) — 4.6/5 (67 reviews) — Fullstory helps technology teams develop experiences that push the boundaries of what’s possible.
10. [Delighted](https://www.capterra.co.uk/software/157973/delighted) — 4.8/5 (57 reviews) — Delighted is the easiest and fastest way to gather and act on customer, employee, partner and vendor experience insights.
11. [INSIDE](https://www.capterra.co.uk/software/148963/inside) — 4.6/5 (41 reviews) — Powerfront’s INSIDE™ is an AI-driven engagement platform that brings the personalization of in-store service to the digital world.
12. [WebEngage](https://www.capterra.co.uk/software/143401/webengage) — 4.5/5 (32 reviews) — WebEngage is a customer data platform \& marketing automation suite that makes user engagement \& retention simplified.
13. [Leadoo](https://www.capterra.co.uk/software/193699/leadoo) — 4.6/5 (29 reviews) — Leadoo, The Conversion Platform provides you with a complete set of tools and essential insights for converting your website visitors.
14. [ActiveTrail](https://www.capterra.co.uk/software/135244/activetrail) — 4.4/5 (28 reviews) — ActiveTrail helps map the customer journey, automate interactions, and create personalized experiences for every contact.
15. [Engage360](https://www.capterra.co.uk/software/159192/browser-push-notifications) — 4.4/5 (23 reviews) — Vizury Engage360 is an AI-driven Omnichannel marketing platform that enables marketers to drive incremental conversions \& conversations
16. [Piwik PRO](https://www.capterra.co.uk/software/150623/piwik) — 4.6/5 (21 reviews) — Piwik PRO Analytics Suite is an advanced platform that provides a suite of modules centered on data analytics, activation, and privacy.
17. [Pushwoosh](https://www.capterra.co.uk/software/163449/pushwoosh) — 4.4/5 (20 reviews) — Map, automate, and optimize customer journeys across channels.
18. [XEBO.ai](https://www.capterra.co.uk/software/178584/survey2connect) — 4.5/5 (19 reviews) — XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery.
19. [CXMEngine](https://www.capterra.co.uk/software/175876/relay) — 4.4/5 (11 reviews) — OvationCXM connects your entire ecosystem to create the customer journeys you need, using the services and partners you already have.
20. [EasyInsights](https://www.capterra.co.uk/software/1020829/easyinsights) — 4.8/5 (11 reviews) — EasyInsights is marketing attribution and data activation platform designed for performance marketers from the ground up.
21. [Apteco Orbit](https://www.capterra.co.uk/software/178726/apteco-orbit) — 4.7/5 (10 reviews) — INSIGHT INTO ACTION Online access to your data, insights, and campaigns for everyone who needs it.
22. [Apteco FastStats](https://www.capterra.co.uk/software/101009/faststats) — 4.8/5 (9 reviews) — INSIGHT INTO ACTION Apteco FastStats® is the first part of your journey to a true understanding of your customers and prospects.
23. [Centralpoint](https://www.capterra.co.uk/software/161470/centralpoint) — 4.6/5 (9 reviews) — Centralpoint's recognized by Gartner as a Digital Experience Platform; for learning management, and career development
24. [Merren](https://www.capterra.co.uk/software/1035625/merren) — 4.6/5 (8 reviews) — AI-Led Customer Research Platform. Maya AI conducts real-user interviews in multilingual and conversational format.
25. [MFour Studio](https://www.capterra.co.uk/software/1043645/mfour-studio) — 5.0/5 (8 reviews) — MFour Studio is a vertically integrated platform that provides businesses with survey + real-time app, web, and location consumer data.

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.co.uk/directory/30938/artificial-intelligence/software)
- [Email Marketing Software](https://www.capterra.co.uk/directory/30013/email-marketing/software)
- [Customer Data Platforms (CDP)](https://www.capterra.co.uk/directory/31334/customer-data-platform/software)
- [Customer Satisfaction Software](https://www.capterra.co.uk/directory/30541/customer-satisfaction/software)
- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/31537/customer-journey-mapping-tools/software)
- [All Categories](https://www.capterra.co.uk/directory)

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Connect people and channels, analyse data, target your audience, and manage campaigns – all on one intuitive platform.\n\nApteco Orbit offers one place to create audience lists, visualise your data, and activate and optimise high-performance marketing campaigns. Our leading software platform brings analytics, visualisation and customer segmentation to your fingertips.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/473719e8-4c6c-421c-b18e-181a8df70e28.png","url":"https://www.capterra.co.uk/software/178726/apteco-orbit","@type":"ListItem"},{"name":"Apteco FastStats","position":22,"description":"ANALYSE - \nApteco FastStats is the first part of your journey to a true understanding of your customers and prospects. Quickly mine your customer data and use analytics to fine-tune your segments.\n\nApteco`s mission is to help you quickly convert large volumes of transactional, multi-channel customer data into actionable insights. 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