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Cloud Communication Platform
Cloud Communication Platforms deliver real-time voice, video, and messaging applications and services through the cloud.
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3CX is a cloud communications solution for telephony, video conferencing, live chat & mobile apps. Get it for free!
Learn more about 3CX
3CX is an open standards Cloud Communications Platform offering complete Unified Communications, out of the box. Suitable for any business size or industry, 3CX can accommodate your every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. 3CX makes installation, management and maintenance of your PBX so easy that you can effortlessly manage it yourself in your cloud account or let 3CX host it for you. Get it for free!
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
Web-based help desk, ticketing, live chat, and call center software with AI capabilities, user-friendly from the start.
Learn more about LiveAgent
LiveAgent is a web-based live chat software that enhances customer engagement and support with a customizable chat platform. It offers a live chat widget that integrates easily into any website, enabling real-time customer support. Key features include automation capabilities, including proactive chat invitations, smart chat routing, and real-time typing view, which streamline the chat experience and improve first contact resolution.
LiveAgent supports various integrations with third-party business tools for seamless collaboration and a unified customer experience. Its multilingual chat widget offers multiple language options, fostering better communication and personalized support. Additionally, the software provides comprehensive reporting and analytics to help businesses optimize their support strategies.
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
Callr is a communications and conversation analytics solution that gives companies the tools they need to build conversation
Learn more about CALLR
Callr is a communications and conversation analytics solution that gives companies the tools they need to build conversation into their business.
We specialize in supporting high-value transactions on marketplace platforms – from real estate, to auto sales – where the right call at the right time is the key to conversions and competitive advantage.
Founded in 2011, Callr connects people through voice and SMS solutions that integrate seamlessly into any business stack.
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
Master the Art of SMS and other messaging platforms with TextPeak: Elevate Your Messaging Strategy
Learn more about TextPeak
Manage SMS and other messaging platforms effortlessly with TextPeak's advanced platform. Send, monitor, and analyze campaigns through a user-friendly dashboard with competitive pricing.
* Simplified SMS Marketing with TextPeak: Easily send, manage, and track campaigns with an intuitive dashboard, robust analytics, and competitive rates.
* Powerful Features for Engagement: Utilize A/B testing, personalized timed sends, and segmented targeting for precise messaging and actionable insights.
* Global Reach & Seamless Integration: Connect worldwide via high-quality SMS routes, 2-way messaging, and API integrations with Zapier, Make, and more.
* Compliant & Unified Messaging: Ensure regulatory compliance, improve U.S. deliverability with enhanced 10DLC, and integrate platforms like WhatsApp, Telegram, and more in one inbox.
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
Google Workspace is how teams of all sizes connect, create, and collaborate — to drive innovation from any device, and any location.
Google Meet: secure video meetings for your business. Keep your team connected with enterprise-grade video conferencing built on Google’s robust and secure global infrastructure. Meet is included with Google Workspace and Google Workspace for Education. Take advantage of the same secure-by-design infrastructure, built-in protection and global network that Google uses to secure your information and safeguard your privacy.
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work.
Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.
Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab.
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform.
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads – Webex Suite brings together Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one collaboration experience to maximize productivity and teamwork. With a variety of collaboration features, Webex Suite helps bridge the gap between office and remote workers, remove language barriers, and overcome time zone differences. Enjoy the flexibility to work from anywhere and to keep teams focused and engaged with unified, intuitive experiences and integrated AI across the entire suite.
All workloads in the Webex Suite can be managed via the single-pane-of-glass administration portal, Control Hub. It also allows you to protect your teams’ data and privacy with enterprise-grade security built in from the ground up.
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
Wrike is a cloud communication platform with a live editor, @mentions, custom fields, messaging app integrations, and more.
Wrike is a cloud communication platform trusted by more than 20,000 companies across the globe. Use Wrike´s all-in-one software to simplify remote working and centralize your company´s communication processes. Collaborate on shared tasks in real-time with live editing features, custom fields, @mentions, and proofing tools. Choose from 400+ app integrations to schedule team meetings and communicate via online messaging channels. Keep your remote teams connected with Wrike's cloud platform.
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
Bitrix24 is #1 free cloud communication and collaboration platform used by 15 million companies. Cloud, mobile, open source.
Bitrix24 is a leading free cloud communication and collaboration platform used by over 15 million organizations worldwide. Available in cloud and on-premise it offers communication tools, task and project management, social collaboration tools, employee engagement, group chat, shared calendars and more. Bitrix24 is absolutely free for unlimited users, but it also has paid plans with premium features.
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
GoTo makes IT and business communication easy so its customers can do what matters most.
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone. For as low as $19.95 a month, GoToConnect eliminates the hassle and expense of managing multiple collaboration solution providers.
Learn more about GoTo Connect
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales.
Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface.
Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency.
Learn more about Ringover
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
Twilio is a trusted and reliable partner for businesses looking to improve their communication capabilities.
Twilio is the world's leading cloud communications platform that enables businesses to build, scale, and operate their own customized communication solutions. Its flexible platform, powerful tools, and global infrastructure make it easy for businesses to create customized solutions that meet their unique needs and help them connect with customers in a meaningful way.
Learn more about Twilio
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
The cloud call center software trusted by teams everywhere. Set up a cloud-based call center and integrate with your CRM in minutes.
The cloud call center software trusted by teams everywhere. Set up a cloud-based call center and integrate with your CRM & Helpdesk software in minutes. Join 17,000+ companies that trust Aircall to strengthen their customer and prospect relationships with first-class phone features like: SMS, advanced call routing, IVR, analytics, power dialer, call tagging, and other collaborative features.
Learn more about Aircall
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
Mass SMS Text Messaging services. Great for sending bulk text messages, appointment reminders, coupons, sales, and more.
SMS Marketing Services made easy. Instantly send 10 or 100,000 SMS Text messages to any mobile phone number. Easily build an opt-in subscriber list. Schedule text messages to go out any time you want. Track text message delivery. Our plans start with a FREE 14-day trial period. Or try our Annual Plans and pay up-front for one year, and get 20% more messages instantly.
Use Textedly's Text-to-Pay feature and charge credit card.
Learn more about Textedly
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
MiVoice Business is a flexible, secure, and scalable unified communications, collaboration, and contact center solution.
MiVoice Business provides your organization with a complete communications, collaboration, and customer experience solution. An open, feature-rich unified communications platform that integrates easily into your IT stack, MiVoice Business includes all of the capabilities demanded by organizations across all industries.
With the industry's most flexible deployment options, you choose whether to deploy your MiVoice Business on your premises on a Mitel hardware controller, virtually in your private cloud datacenter, or in your public cloud instance.
The entire solution can be purchased with traditional CapEx perpetual licensing or using OpEx subscription payment model.
Learn more about MiVoice Business Solution
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency.
Kixie is an AI-powered revenue communications platform that enhances calling and texting for sales, marketing, and customer success teams. It seamlessly integrates with major CRMs like HubSpot, Salesforce, and Zoho, enabling fast setup and streamlined workflows.
Outbound Sales: Connect Faster
Boost connection rates by up to 400% with:
✔️ AI-Powered Local Presence Dialing
✔️ Multi-Line PowerDialer with AI Voice Detection
✔️ Spam Risk Mitigation
Marketing: Convert More Leads
Automated calling & texting ensure instant engagement and scalable outreach, driving higher conversions.
Inbound Sales & CS: Handle Calls Efficiently
📞 CRM-Based Call Routing
📩 Group SMS & Auto Responses
📊 Call Queues
Leadership: Optimize & Scale
Track performance with AI-driven insights, call analytics, and live coaching.
🚀 Supercharge your outreach—try Kixie for free today!
Learn more about Kixie PowerCall
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today!
Maximize your agent's potential with CloudTalk's powerful Cloud Communication Platform!
Embrace the future of calling with Next Generation Business Calling Software designed for data-driven teams. Benefit from AI-Powered conversational intelligence, Cloud Communication Platform features, the market's largest number coverage (160+ countries), exceptional call-quality and save up to 3 minutes per each call. Trusted by 2,500+ companies like DHL, Revolut and Glovo. Start your FREE 14-day trial
Learn more about CloudTalk
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
All-in-one VoIP and cloud communication solution trusted by millions of users for its reliability, flexibility, and ease of use.
Ooma Office, ideal for any business big or small, is a cloud VoIP solution that enables organizations to stay connected with employees and customers. Benefit from 35+ telephony capabilities, mobile apps, virtual receptionists, and more with a simple setup, wherever you are.
Learn more about Ooma Office
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system.
Built on Zoom's easy, reliable, and secure platform, Zooms full-featured cloud phone consolidates all business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN).
Learn more about Zoom Phone
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
JustCall: All-in-one biz chat: Call, text, email & WhatsApp. Automate tasks with AI. Grow on autopilot. Trusted by 6000+ customers.
JustCall is the ultimate cloud-based communication platform, empowering businesses to engage with customers and prospects via voice, SMS, email, and WhatsApp. Tailored for sales and support teams, JustCall seamlessly integrates with over 100+ business tools, streamlining workflows and boosting efficiency with advanced automation. AI-driven insights provide real-time analytics and post-call intelligence, enabling teams to optimize customer interactions and enhance performance. Trusted by over 6,000 businesses worldwide, JustCall’s scalable platform ensures reliable, secure, and high-quality communication that drives growth. Whether it’s enhancing customer support or driving sales conversions, JustCall offers all the tools needed to elevate communication strategies and deliver exceptional experiences—without the need for multiple systems.
Learn more about JustCall
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
A time-centered task, project and workflow management solution, complete with beautiful dashboards and powerful AI enabled reports.
Runrun.it is a Work Management Solution in the Cloud. If your company needs to track where people's time goes, Runrun.it can help in a simple and unique way. Imagine Runrun.it as a playlist of tasks, projects, and workflow. The user clicks on Play and Runrun.it automatically counts hours, allocating costs to clients, projects, and task types. You gain control and insight into the profitability of your projects and clients through a powerful set of data. Try it free.
Learn more about Runrun.it
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers.
SMS texting and live chat has never been easier than with Avochato's solutions for teams, marketers and contact centers. With no programming required, you can setup your Avochato phone number in minutes to text your prospects, customers, or staff. Segment, import, and broadcast to your contacts to scale your teams communications.
Avochato integrates with platforms such as Salesforce, Slack, MS Teams, and Zapier. Enable prospects to text you from a Google Ad with the AdWords API integration.
Learn more about Avochato
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions.
Acefone is an intuitive cloud communication platform. It helps businesses focus on their priorities—be it sales, customer service, or remote collaboration—whether from the office or a digital workspace. Find success with solutions like free phone or virtual numbers, and features like call recording, virtual receptionist, and automated reports. All this and more from just £4.99 per user per month.
Learn more about Acefone
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
Telnyx is a global connectivity platform that provides carrier-grade services on a private, cloud-agnostic IP network.
Telnyx is a global connectivity platform that provides carrier-grade services on a private, cloud-agnostic IP network. Its Voice, Messaging, Numbering, Video, Wireless, Fax, and Identity solutions are accessible through RESTful APIs and its award-winning Mission Control Portal. From in-app messaging and calling to feature-rich contact centers, Telnyx solves communications needs at every complexity level, with 24/7 in-house engineering support on hand.
Learn more about Telnyx Suite
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR
Bandwidth provides APIs that make it easy to embed voice calling, text messaging, and 911 access into software and applications.
Bandwidth is a software company with APIs that make it easy to embed voice, messaging, and 911 access into software and applications. We're transforming the way people communicate and challenging the standards of old telecom. We power some of the most important communications technologies on the market today- companies like Google, Skype and Ring Central to name a few.
Learn more about Bandwidth
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Features
- Call Recording
- Call Routing
- Audio/Video Conferencing
- File Sharing
- Chat/Messaging
- IVR