---
description: Compare the best Incident Management Software in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.
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title: Incident Management Software - Price Comparison & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](https://www.capterra.co.uk/directory/31332/incident-management/software)

# Incident Management Software

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> Incident Management software streamlines reporting on and resolving IT service issues as well as EHS and any security incidents in the field and across the organization.

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## Products

1. [HSI Donesafe](https://www.capterra.co.uk/software/141558/donesafe) — 4.7/5 (80 reviews) — Handle incidents with ease using HSI's AI-powered platform. Streamline reporting, improve response times, \& keep your workforce safe.
2. [Resolver](https://www.capterra.co.uk/software/147599/resolver) — 4.4/5 (79 reviews) — Resolver’s incident management software removes oversight gaps, creating efficiency \& insights to help security teams work proactively.
3. [JIRA Service Management](https://www.capterra.co.uk/software/138769/jira-service-management) — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
4. [Xurrent IMR](https://www.capterra.co.uk/software/1083434/Xurrent-IMR) (0 reviews) — A modern AI-based incident management solution that helps businesses unify alerting, on-call scheduling, root cause analysis, and more.
5. [ManageEngine ServiceDesk Plus](https://www.capterra.co.uk/software/179501/manageengine-service-desk-plus) — 4.4/5 (227 reviews) — Move fast and fix outages before they impact your end users and revenue, with ServiceDesk Plus and its no-code automations.
6. [Freshservice](https://www.capterra.co.uk/software/132997/freshservice) — 4.5/5 (685 reviews) — Freshservice's incident management capabilities help drive self-service adoption, automate repetitive tasks and boost productivity.
7. [Intelex Incident Management Software](https://www.capterra.co.uk/software/129771/safety-incident-reporting-software) — 4.2/5 (6 reviews) — Trusted since 1992 with over 1.6 million users worldwide. Record, track and report your safety incidents, accidents and injuries.
8. [Preparis](https://www.capterra.co.uk/software/185220/preparis) — 4.3/5 (3 reviews) — When you need to put your BC plan into action, Incident Manager provides simple task delegation and all-up incident management.
9. [SafetyCulture](https://www.capterra.co.uk/software/141080/iauditor) — 4.6/5 (253 reviews) — SafetyCulture (iAuditor) is a mobile-first platform that streamlines your operations to save time and increase data accuracy.
10. [VelocityEHS](https://www.capterra.co.uk/software/119952/ehs-management-software) — 4.4/5 (85 reviews) — VelocityEHS makes it easy to manage \& control workplace incidents with the emphasis on prevention, by analyzing risks and causes.
11. [Cority](https://www.capterra.co.uk/software/102848/ehs-management-software) — 4.4/5 (106 reviews) — Easily record \& report events from any device. Leverage advanced tools to for investigations, find root causes, assign \& track actions.
12. [VisiumKMS](https://www.capterra.co.uk/software/145168/visiumkms) — 4.4/5 (13 reviews) — VisiumKMS automates incident management business processes.
13. [GoAudits](https://www.capterra.co.uk/software/191777/goaudits) — 4.8/5 (144 reviews) — GoAudits is an audit software that helps professionals save time through checklists, instant reports, and corrective actions.
14. [DERDACK Enterprise Alert](https://www.capterra.co.uk/software/172408/derdack-enterprise-alert) — 4.8/5 (6 reviews) — Automates alert flows, accelerates responses to critical incidents and reduces unexpected downtime by 60%.
15. [SIGNL4](https://www.capterra.co.uk/software/173086/signl4) — 4.9/5 (11 reviews) — Mobile Alerting and Anywhere Incident Management for a 10x faster response to critical alerts and incidents
16. [Incident Tracker](https://www.capterra.co.uk/software/119211/incident-tracker) — 4.6/5 (25 reviews) — Cloud-based incident management software which helps all types of industries report, track and trend incidents with analytics.
17. [4HSE](https://www.capterra.co.uk/software/178687/4hse) — 4.8/5 (19 reviews) — 4HSE integrates all HSE processes to strengthen compliance, governance, and accountability, delivering full operational control.
18. [Workday HCM](https://www.capterra.co.uk/software/66908/workday-hcm) — 4.5/5 (1733 reviews) — Workday HCM helps master the transition to a new era of work, with a comprehensive global HR suite for core HR, talent, and benefits.
19. [Salesforce Service Cloud](https://www.capterra.co.uk/software/136189/salesforce) — 4.5/5 (820 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
20. [SolarWinds Service Desk](https://www.capterra.co.uk/software/129478/solarwinds-service-desk) — 4.6/5 (577 reviews) — Resolve incidents up to 52% faster with AI-powered ticketing. Smart routing, instant asset context, and automated workflows—one tool.
21. [Datadog](https://www.capterra.co.uk/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews) — Use Datadog Incident Management to create and track incidents and collaborate while troubleshooting, reducing mean time to resolution.
22. [Site24x7](https://www.capterra.co.uk/software/168192/site24x7) — 4.7/5 (344 reviews) — Site24x7 alerts DevOps and IT teams to proactively resolve issues before they affect the customers.
23. [Splunk Enterprise](https://www.capterra.co.uk/software/94317/splunk) — 4.6/5 (259 reviews) — Get actionable insights with Splunk’s powerful dashboards and end-to-end visibility from edge to cloud—powered by Splunk AI.
24. [SiteDocs](https://www.capterra.co.uk/software/143579/sitedocs) — 4.8/5 (241 reviews) — Complete all your safety forms and documents on mobile devices from the field. Login online to track and monitor safety activity.
25. [PagerDuty](https://www.capterra.co.uk/software/125693/pagerduty) — 4.6/5 (219 reviews) — Cloud software that connects people, systems \& data into a single view for visibility and actionable intelligence across operations.

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## Related Categories

- [EHS Software](https://www.capterra.co.uk/directory/10015/ehs-management/software)
- [Quality Management Software](https://www.capterra.co.uk/directory/30099/quality-management/software)
- [Risk Management Software](https://www.capterra.co.uk/directory/30665/risk-management/software)
- [Safety Management Software](https://www.capterra.co.uk/directory/31299/safety-management/software)
- [Audit Software](https://www.capterra.co.uk/directory/30664/audit/software)

## Links

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It is a customizable, out-of-box solution for all your business needs, including workflows, forms, reminders, etc. The built-in analytics tool and API allow you to retrieve data based on any combination of search criteria you may need.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c0d3c487-f9c0-4883-b7f0-9e11b6cd064a.png","url":"https://www.capterra.co.uk/software/119211/incident-tracker","@type":"ListItem"},{"name":"4HSE","position":17,"description":"4HSE is a cloud platform that centralizes all Health, Safety, and Environment processes in one intuitive environment. It manages risk assessment, training, incident and non-conformity reporting, medical surveillance, audits, inspections, corrective actions, and full document control.\n\nThe platform provides dashboards, planners, automated alerts, and structured workflows to improve visibility, coordination, and compliance across activities. It also includes unlimited storage, a customizable checklist editor, template-based document-generation tools, and advanced import/export features.\n\nFully documented REST APIs enable seamless integration with ERP, HR, and maintenance systems.\n\nA dedicated Worker App gives access to personalized compliance information, certificates, procedures, and instructions, and supports real-time incident reporting with photos and attachments.\n\nDesigned for traceability and continuous compliance, 4HSE enables proactive, efficient, and accountable HSE management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1f4910d9-be4f-4622-a25d-b2838eb03887.png","url":"https://www.capterra.co.uk/software/178687/4hse","@type":"ListItem"},{"name":"Workday HCM","position":18,"description":"Workday HCM helps customers master the transition to a new era of work, unlocking engagement and executing for growth. It's a comprehensive, global HR suite, including core HR, talent, and benefits, designed to help companies transition with confidence. Workday HCM is adaptable, flexible, scalable, and global, and includes Workday Skills Cloud for data-driven talent strategies. Workday AI, embedded within the Workday architecture and leveraging 600B+ transactions, helps customers re-invent work. Workday provides clean, coherent data and is transparent about its ML models, ensuring human control over final decisions to elevate human capabilities in finance and HR. Workday helps companies unlock engagement by empowering employees and managers with simplified, unified experiences, leading to increased retention and performance. It also allows organizations to execute for growth by providing a unified, extensible foundation that automates processes and proactively manages compliance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/827ea1f8-e495-44c8-a4b8-c147dc055d23.png","url":"https://www.capterra.co.uk/software/66908/workday-hcm","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":19,"description":"Deliver great service and a flexible agent experience, from anywhere. Give agents a holistic view of every customer, whether they’re in the contact center or working remote. Scale and optimize service by leveraging AI and integrating popular support channels — like phone, messaging, and chat — directly into the agent workspace. Resolve cases faster by combining automated processes with easy access to the full details, context, and history of every case and customer interaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.co.uk/software/136189/salesforce","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":20,"description":"SolarWinds Service Desk restores service speed with intelligent automation. Organizations using SolarWinds have reported cutting resolution time by up to 52%. Our platform streamlines Incident Management by using SolarWinds AI to suggest solution steps and route tickets to the right experts instantly. With integrated asset data in the ticket view, agents have the context they need to resolve incidents faster, minimizing downtime and keeping your business running.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.capterra.co.uk/software/129478/solarwinds-service-desk","@type":"ListItem"},{"name":"Datadog","position":21,"description":"Datadog Incident Management enables DevOps teams and SREs to more effectively manage their incident response workflows from start to finish, saving time and frustration when it matters most. With streamlined features for responding to outages that's fully unified into Datadog's monitoring platform, it's easy to pivot from alerts and data to incident response workflows. Enable teams to easily create and track incidents in one place and collaborate while troubleshooting with Datadog.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/680c6e55-5ae3-4b54-8408-36deb18d3660.png","url":"https://www.capterra.co.uk/software/135453/datadog-cloud-monitoring","@type":"ListItem"},{"name":"Site24x7","position":22,"description":"Avoid downtime and errors like never before and accelerate your customers' digital experience with Site24x7. Monitor your websites, servers, networks, and applications from a single platform. Set thresholds for critical metrics and receive alerts whenever a threshold is breached. Integrate with ITSM and collaboration tools like Slack, ServiceDesk Plus, Jira, PageDuty, OpsGenie, Zapier, and Moogsoft, and receive alerts via email, SMS, voice call, and push notification.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ecdd3ea5-d0b4-44d4-ac91-1f1ff67f8a5d.jpeg","url":"https://www.capterra.co.uk/software/168192/site24x7","@type":"ListItem"},{"name":"Splunk Enterprise","position":23,"description":"Splunk is the key to enterprise resilience. Trusted by the world’s leading organizations to keep their digital systems secure and reliable, Splunk can prevent major issues, absorb shocks, and accelerate transformation. With visibility into all your digital systems, you can respond to incidents before they have bigger business impacts. Take the next steps to make your organization more resilient with the all-in-one unified security and observability platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c935ef6d-e80a-4f64-8b46-1864f7d1e6e3.png","url":"https://www.capterra.co.uk/software/94317/splunk","@type":"ListItem"},{"name":"SiteDocs","position":24,"description":"Most intuitive Safety Software with world class Analytics, an integration and automation engine, and In-App Chat.\n\nSiteDocs, a GoCanvas solution, is the easiest way to manage your entire safety program from mobile apps and the web. SiteDocs features a custom form builder, PDF document library, worker certification management, offline-mode, and more. SiteDocs will help you easily manage your safety program while saving you time and helping you maintain the highest standard of safety possible.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fba26a47-0f1e-4b2d-bb00-ad8955dbb351.png","url":"https://www.capterra.co.uk/software/143579/sitedocs","@type":"ListItem"},{"name":"PagerDuty","position":25,"description":"PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/aeda5a3c-7a2f-47ff-ba7e-8b05711da84a.png","url":"https://www.capterra.co.uk/software/125693/pagerduty","@type":"ListItem"}],"numberOfItems":25}
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