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Unified Communications Software

Unified Communications (UC) software, often known as Unified Communications as a Service (UCaaS), is a revolutionary set of technologies for facilitating seamless internal communication in businesses. With the aid of this cutting-edge software, operations may be made more efficient by combining several channels including VoIP, video conferencing, and instant messaging. UCaaS platform breaks down conventional barriers, enabling quick decision-making and operational efficiency. It has the potential to unite and improve collaboration. In addition, depending on the demands, it can integrate with external content management and contact centre systems. With unified communications monitoring software, where cross-channel functionality meets adaptability for overall business growth, embrace the future of connected communication. Discover the ideal Unified Communications for your UK business by comparing product reviews and features to make informed decisions.

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Explore the most reviewed products by our users on the Unified Communications Software

Local products for United Kingdom

United Kingdom Show local products
Unified communications platform that helps team members interact via chat, audio or video conferencing. Learn more about Huddle
Unified communications platform that helps team members interact via chat, audio or video conferencing. Learn more about Huddle

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
8x8 Contact Center keeps you connected to your customers from anywhere, at any time, with a 99.999% SLA. Learn more about 8x8 Contact Center
8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. 8x8 Contact Center makes it easy for businesses to connect with individuals inside and outside of the organization. Access from anywhere, at any time. Making changes is easy. And with an industry-first, financially backed 99.999% SLA across contact center and business communications, your contact center will continue to operate without interruption. Learn more about 8x8 Contact Center

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Send SMS, MMS, email, direct mail and more with ClickSend. Send via the online dashboard, or automate via API or integration. Learn more about ClickSend
ClickSend's SMS, MMS, Voice, Online Mail, Email and Fax products are trusted by businesses and developers globally. You can use ClickSend via Dashboard, app, API or integrations with helpful 24/7 support and lightning-fast secure delivery. From small businesses to enterprise, ClickSend powers billions of messages globally with 232+ direct carrier connections. Because all businesses deserve less set-up and more scale. That’s why ClickSend is business communications, solved. Learn more about ClickSend

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Zenzap is an instant messaging platform that enables teams to build communication and collaboration through instant messaging. Learn more about Zenzap
Zenzap is an instant messaging platform for working teams. It combines the simplicity, ease of use and familiarity of your personal DM, with everything you need to support your workflow. Zenzap helps you stay organized, focused on what is important for you, and help you stay efficient by integrating seamlessly your calendar, to-dos, video conferencing, and many more tools needed for your work. All in a secure, encrypted environment, where you can bring anyone in. Learn more about Zenzap

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
United Kingdom Local product
Radius offers a range of unified communications solutions that can help improve the efficiency of your business communications. Learn more about Radius Connect
Radius helps businesses communicate better. Our unified communications solutions are secure, flexible, scalable, affordable and easy-to-use. Improve your communications in the office, at home or on the go with a cloud-based unified communications solution from Radius, and choose a stack of features that’s right for you. We will set up and train your staff how to use and get the most out of your new system. Learn more about Radius Connect

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Conversations & collaboration in one place
Work more efficiently with internal and external stakeholders in topic-based channels designed to drive transparency and alignment. Support asynch communication with nuance through clips which are 5 minute audio or video messages, and get your team together quickly in a spontaneous connection and collaboration instance with Huddles. Additionally, teams and individuals can use Slack Canvas, a persistent surface across all conversations where notes, links, images and videos can be curated and accessed. Learn more about Slack

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work.
Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with AI-powered tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs. Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab. Reimagine how your teams work with your AI-powered collaboration p Learn more about Zoom Workplace

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Organise and attend online meetings, video-conference calls, online training's or presentations by enabling coworkers, customers and pr
An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. Get a fast, easy and reliable professional solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility. Learn more about GoTo Meeting

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more.
Microsoft Teams is a group chat solution for teams who want a shared workspace and messaging service. Microsoft Teams replaces Skype for Business as the chat-based communication service of choice for Microsoft 365 team collaboration. It's available on iOS, Android and Windows 10 operating systems. Microsoft Teams is an enterprise-grade messaging application that is a collaboration hub for teams. Create new teams to manage projects, and use Microsoft Teams to send messages, make calls and video conference with coworkers. Get real-time updates to keep everyone on task throughout the day. Learn more about Microsoft Teams

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform.
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads – Webex Suite brings together Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one collaboration experience to maximize productivity and teamwork. With a variety of collaboration features, Webex Suite helps bridge the gap between office and remote workers, remove language barriers, and overcome time zone differences. Enjoy the flexibility to work from anywhere and to keep teams focused and engaged with unified, intuitive experiences and integrated AI across the entire suite. All workloads in the Webex Suite can be managed via the single-pane-of-glass administration portal, Control Hub. It also allows you to protect your teams’ data and privacy with enterprise-grade security built in from the ground up. Learn more about Webex Suite

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Start for Free with LiveAgent and provide excellent customer service with the ultimate customer experience software solution.
LiveAgent is a full-fledged Customer Communications Management system that helps businesses improve sales and retain customers through effective communication. Use segmentation, automation, CRM, and email templates to personalize each interaction to deliver world-class customer experiences across every channel. Add notes, reminders and track service across channels. With a LiveAgent subscription, delivering exceptional customer experiences is easy. Get started with LiveAgent for free today! Learn more about LiveAgent

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
NetSuite, the world’s #1 cloud ERP, provides the visibility and control needed to make smart decisions, fast, and grow with confidence.
NetSuite is an all-in-one cloud business management software that helps more than 37,000 organisations run their business more effectively. NetSuite automates core processes and provides real-time visibility into operational and financial performance. With a single, integrated suite of applications for managing accounting, order processing, inventory management, production, supply chain, and more, NetSuite gives companies clear visibility of their data and complete control of their business. Learn more about NetSuite

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Workplace makes business communication fast, fun and reliable, with features such as groups, live video and instant messaging.
Looking for smarter communication software? Automatically assign people to FYI groups to make sure that internal announcements reach the most relevant audience. With "Mark as important", you can even boost group posts from senior execs. Not only will they hit the top of the News Feed for group members, we'll send email notifications then follow up with engagement metrics. Learn more about Workplace from Meta

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
RingEX gives you unified access to everything you need in one robust and easy-to-navigate cloud communications system.
Looking for a solution that meets all your requirements and more? RingEX is a robust UCaaS platform that offers enterprise VoIP functionality along with HD voice and video calling, team messaging, contact center, and much more. Learn more about RingEX

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Nextiva is an enterprise phone system with 40+ features, 99.999% uptime reliability, and 24/7 tech support.
Nextiva connects businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com. Learn more about Nextiva

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Bitrix24 is #1 free unified communications platform used by 12 million companies.
Bitrix24 is probably world's only free unified communications software. It's available both in cloud and on premise. And you get everything: enterprise social network, company instant messenger, telephony (PBX), video chat and video conferencing, email server, file sharing and project management. If something is used for communication and collaboration, chances are it's one of the 30+ free UC tools available inside Bitrix24. API, content management and open source code is available. Learn more about Bitrix24

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
GoTo makes IT and business communicatiosn easy so its customers can do what matters most.
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone. For as low as $19.95 a month, GoToConnect eliminates the hassle and expense of managing multiple collaboration solution providers. Learn more about GoTo Connect

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Userlike is the leading GDPR-compliant software for messaging and automation that helps businesses transform customer communication.
Userlike is the leading German software for customer messaging and AI support automation that helps SMBs and large companies connect to their customers. The solution offers a central inbox for customer communication via website, WhatsApp, Facebook and more. Benefit from professional features like file sharing, voice messages, live translations and automate big parts of your support using Userlike's Automation Hub including GPT-4 to create AI chatbots, smart FAQs and interactive contact forms. Learn more about Userlike

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Dialpad modernizes communication technology, putting voice, messaging, meetings, and video on any device.
Built from the ground up on Google Cloud Platform, Dialpad Talk is a business phone system that provides unmatched mobility, flexibility, and security to more than 62,000+ of the worlds most innovative businesses. Dialpad Talk includes native Voice Intelligence features like real-time transcription and post-call summaries with highlighted action items. Dialpad directly integrates with other business-critical cloud applications such as G Suite, Salesforce, and Zendesk for maximum productivity. Learn more about Dialpad

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses
Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local healthcare providers attract, communicate with and engage patients to grow their practice. To learn more, visit getweave.com. Learn more about Weave

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency. Learn more about Ringover

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
3CX is a unified communications solution including telephony, video conferencing, live chat and mobile apps. Get it for free!
3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. With 3CX employees can work efficiently from anywhere. Video conferencing, live chat, mobile apps and advanced contact center features are all included at a fraction of the cost. Choose to deploy on premise, in your private cloud account or opt for 3CX to host your PBX for you. Whatever your preference, you are guaranteed a hassle-free solution. Learn more about 3CX

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Livestorm is an end-to-end video engagement platform that enables you to connect, engage, and capture actionable insights in one place.
Livestorm enables powerful, yet pain-free video engagements at scale. Our end-to-end video engagement platform enables organizations to create professional video engagements that can be easily managed in one place. It's a browser-based platform that doesn't require a download, or setup. You can use Livestorm for on-demand, live, or pre-recorded meetings or events. Learn more about Livestorm

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Flock is a unified communication tool that helps you get work done, only faster! Trusted by over 32000 businesses globally.
Unify team communication with Flock! Email less and get more work done. From instant messaging to creating channels to integrating with your favorite external apps like Google, MailChimp, Dropbox, Jira, Trello and more - organize all your work streams with Flock. Flock is a powerful work tool that comes loaded with built-in features like Shared To-Dos, Reminders, Notes, Polls and more! Start for FREE Learn more about Flock

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Get the perfect phone number for your small business and turn the world into our office with the Grasshopper virtual phone system.
Keep personal and business calls separate by adding a business line to your existing device. Grasshopper is a virtual phone system for SMB's. Get a local, toll free, or vanity number, or port your own number! Forward calls, use mobile and desktop apps to communicate with clients over voice or text, be notified in real time of missed calls & voicemails, voicemails transcribed and sent via email. Affordable plans help small businesses stay competitive. Prices as low as $14/month. Try us for free! Learn more about Grasshopper

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management