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Softphone Software

Softphone software is a phone system that allows users to make internet-based phone calls from computers and mobile devices. Softphones offer organisations more functionality and connectivity than traditional landline desk phones since they use VoIP technology, which provides video calls, team chat messaging, SMS and more. One of the key benefits of softphone software is its remote capabilities, giving businesses more flexibility in the workspace since employees can work from anywhere. Softphone apps can be securely integrated with smartphone devices to receive and place business calls independently from personal lines. Softphone software can help businesses reduce costs by eliminating expensive hardware necessary for video conferencing or making international calls since calls are made over the internet. Compare product reviews and features to help find the best Softphone Software for your business in the UK.

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Explore the most reviewed products by our users on the Softphone Software

Local products for United Kingdom

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JustCall is a modern Softphone for fast-growing teams. Make, receive, distribute and track phone calls and SMS from any device. Learn more about JustCall
Trusted by 6000+ Customers Worldwide. JustCall's Softphones have helped Brands build stronger relationships with their customers and change the way they do business. Leave wires and worries behind with JustCall Softphone. No hardware. Superior call quality. 100+ integrations. Instant setup, zero IT support needed. Get started at just $30 per user. Sign up and get a 14-day free trial. Learn more about JustCall

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
United Kingdom Local product
PiPcall delivers business mobile plans designed specifically for businesses with enhanced features like call recording built-in. Learn more about PiPcall
A Revolution In Business Mobile Solutions PiPcall's app satisfies all your company's needs in a unique combination. - Deployment on personal and business-owned mobile devices – at no cost to the user – with an eSIM add-on, Dual SIM or replacement SIM - Enhanced calling features such as call recording, IVR functions and group pickup - High quality resilient calls over dedicated voice channels with text and data Learn more about PiPcall

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
Excellent customer service starts with great help desk software. Win customers by providing excellent customer service with LiveAgent. Learn more about LiveAgent
LiveAgent is a fully-featured help desk solution with softphone software. It uses softphone technologies so call center agents can provide next-level customer experience during phone calls. LiveAgent's multi-channel customer care software offers key features like VoIP softphone, ticketing, instant messaging, video calls, mobile apps, and more without needing expensive physical hardware. LiveAgent integrates with CRMs to improve sales data collection and analytics. Start your 1-month trial today! No credit card needed. Learn more about LiveAgent

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
Bitrix24 is a #1 softphone and business telephony solution used by 12 million companies worldwide. Cloud, mobile and open source. Learn more about Bitrix24
Bitrix24 is a #1 softphone, business VoIP system, automatic dialer and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 12 million businesses worldwide! Learn more about Bitrix24

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
Complete cloud phone system that is easy to set up and easy to manage.
RingEX is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and collaboration. With RingEX, you can easily connect your office, remote and mobile employees under one phone system, regardless of their location. Unlike expensive, conventional phone systems, RingEX is purchased, activated, set up, and managed online, which means we manage it and you use it. Learn more about RingEX

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
GoTo makes IT and business communication easy so its customers can do what matters most.
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone. For as low as $19.95 a month, GoToConnect eliminates the hassle and expense of managing multiple collaboration solution providers. Learn more about GoTo Connect

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
Set up a cloud communication system in a few minutes using one simple, user-friendly platform — no technical expertise needed. Reach and engage customers with unlimited calls to 110 countries with Ringover. Route calls to the right agents at the right time. Access powerful analytics to improve your workflow and team. Plus, we integrate with over 40 business tools so you can sync and access data from your CRM and most important tools. Learn more about Ringover

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
The Phone System For Modern Business. Instant Setup, Powerful Integrations, Proven Quality.
Try the best business calling software. Instant setup, Powerful integrations, and Proven quality. Get a Free 7-Day Trial of Aircall's modern business phone system, today. Join 17,000+ companies that trust Aircall to strengthen their customer and prospect relationships with first-class phone features like: SMS, advanced call routing, IVR, analytics, power dialer, call tagging, and other collaborative features. Learn more about Aircall

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
3CX is an open standards IP PBX including video conferencing, live chat and mobile apps. Suitable for any business size or industry
3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. With 3CX employees can work efficiently from anywhere. Video conferencing, live chat, mobile apps and advanced contact center features are all included at a fraction of the cost. Choose to deploy on premise, in your private cloud account or opt for 3CX to host your PBX for you. Whatever your preference, you are guaranteed a hassle-free solution. Learn more about 3CX

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
Grasshopper’s virtual business phone system is the all-in-one business communication and command center, accessible from anywhere in
It’s time to separate personal and business calls! Simplify your work-life by getting a business phone number to make business calls and texts straight from your personal device. Grasshopper is a virtual business phone system, specifically built for small business owners. Whether you’re porting your own number or using a local, toll-free, or vanity number, the Grasshopper solution will have you, your small business, and your customer communications covered. Keep your customer conversations organized and build better relationships by automating your communications with integrations and customizable features powered through Grasshopper. Try us for free for 7 days! Learn more about Grasshopper

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today!
Maximize your agent's potential with CloudTalk's powerful Softphone solution! Embrace the future of calling with Next Generation Business Calling Software designed for data-driven teams. Benefit from AI-Powered conversational intelligence, Softphone features, the market's largest number coverage (160+ countries), exceptional call-quality and save up to 3 minutes per each call. Trusted by 2,500+ companies like DHL, Revolut, Mercedes-Benz and Glovo. Start your FREE 14-day trial Learn more about CloudTalk

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
RingCentral Contact Center solution delivers omnichannel capabilities that let customers decide how they want to engage with you.
RingCentral Contact Center cloud solutions and call center software, specifically designed for 10+ users, delivers powerful, omnichannel capabilities that let customers decide how they want to engage with you. With its comprehensive feature set, you can resolve issues faster and more effectively and increase customer loyalty. Highlights include advanced skills-based routing; queuing and distribution; agent and supervisor capabilities; analytics and reporting; third-party integrations. Learn more about RingCentral Contact Center

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
United Kingdom Local product
No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions.
Acefone is an intuitive VoIP phone system that includes softphone. It helps businesses focus on their priorities—be it sales, customer service, or remote collaboration—whether from the office or a digital workspace. Find success with solutions like free phone or virtual numbers, and features like call recording, virtual receptionist, and automated reports. All this and more from just £4.99 per user per month. Learn more about Acefone

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
Conversation analytics from anywhere, with a customizable softphone backed by industry leading call tracking and lead management tools.
CallTrackingMetrics is a global conversation analytics provider giving marketers data to make confident strategy decisions. With our customizable softphone, combined with lead management and call tracking features, there's nothing to hold back your team from hitting goals. Make performance enhancing decisions through real-time metrics, live listening, and coaching. Score your conversations to align marketing ad sales around your ideal leads, and even embed the softphone directly in Salesforce. Learn more about CallTrackingMetrics

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
Designed for businesses of all sizes, the softphone platform helps place audio and video calls along with other functionalities.
Designed for businesses of all sizes, the softphone platform helps place audio and video calls along with other functionalities. Learn more about Zoiper

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
Fully featured VoIP SIP softphone, available on Mac, Windows, iOS and Android. Auto-answer, call transfer, hold and recording.
Award-winning softphone designed to help you get the most out of your IP-PBX of choice. Experience crystal clear audio/video calls whether in your office or on-the-go. Escalate calls with easy call transfer and call hold functions. Set-up meetings with multi-way audio/video calls. In need of a quick answer? Send contacts instant messages and share documents. Bria is designed to make IP-telephony easy yet fully capable of becoming your unified business communication solution. Learn more about Bria

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
Squaretalk is a versatile cloud communications platform that empowers your sales and support teams to work effectively from anywhere.
A versatile and secure cloud-based softphone solution with automations and integrations made simple. So simple, you’ll have time for the other parts of your business. Affordable, scalable and easy-to-use communications platform provides your sales and support teams with powerful tools to work effectively, from anywhere, and via the channels your customers prefer. Gain a local presence worldwide with access to local, mobile and toll-free numbers in over 100 countries and 3,400 area codes. Learn more about Squaretalk

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
VoIP software that offers session management, messaging, video, voice, mobility, and web conferencing capabilities.
VoIP software that offers session management, messaging, video, voice, mobility, and web conferencing capabilities. Learn more about Cisco Unified Communications Manager

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
Customize your VoIP communications with OnSIP’s easy-to-use solution. No Contracts Required. US-based support. Free phones for 5+ Users
OnSIP's VoIP phone system offers all the amenities of a traditional business phone system but with more features! Enjoy free softphones, video chat, video conference calls, and so much more. OnSIP’s patented technology is 100% scalable, 100% secure, and easy-to-use and implement. Award-winning, US-based customer support. Best of all – no contracts required on pay-as-you-go and unlimited plans! Free best-in-class VoIP phones for 5+ users on unlimited plan. Learn more about OnSIP

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
AVOXI's secure web-based softphones allow your team to handle inbound or outbound calls with custom caller ID around the world.
AVOXI's secure web-based softphones allow your team to handle inbound calls or make outbound calls with custom caller ID around the world. Click-to-Call, CRM integrations and the ability to set your outbound caller ID gives you the power to connect to customers no matter where your team operates. Learn more about AVOXI

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
Auto dialer, Voice Broadcasting, Cloud PBX, CRM, DIDs, Videoconference. Collaborating with your customers and teams becomes easier!
Hosted VoIP Business Phone Services and More Kavkom business cloud hosted solutions help enterprises serve their customers better and increase sales with mobile and flexible solutions that allow do business faster, anywhere, anytime. From hosted VoIP business phone services and cloud-based call center software to unified communications, our services are easy to use, advanced, reliable and tailor-made. Collaborating with your customers and your teams becomes easier! Learn more about Kavkom

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
Delightful and powerful business phone for professionals, teams, and companies.
OpenPhone is the all-in-one phone system for teams. It brings your business calls, texts, and contacts into one delightful app that works anywhere. Collaborate inside shared phone numbers, which let teammates work together to seamlessly support your customers. Build better relationships with a lightweight CRM for managing your team’s contacts. Automate your work by integrating with your favorite tools to sync contacts, track conversations, analyze calls, and more. Learn more about OpenPhone

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
Our products include: Auto Dialer, Cloud Phone System, Progressive Dialer, CRM & Lead Management, and Email & SMS Marketing Automation.
Ricochet360 is the All-in-One Auto Dialer, CRM/Lead Management, and Marketing Automation Platform that creates predictable revenue outcomes by automating 95% of your agent's daily sales workflow. Designed for both inbound & outbound agents looking for a competitive advantage, Ricochet360 enables your team to call a new lead in less than one second, then automatically nurture and engage prospects throughout the entire sales process. Learn more about Ricochet360

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more!!
uContact is a Cloud & Omnichannel solution that allows users to manage all their voice & text interactions in the same place. This way, it makes agents' work simpler, more organized, and -why not- more enjoyable too. Thanks to its market-leader dialers, Bots, WhatsApp and social media integrations, IVR, real-time dashboards, and many other features, our clients can provide a better CX to their own customers in every interaction, through every channel. Jump to uContact and reinvent yourself. Learn more about uContact

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing
Zadarma offers a new generation of business phone system with virtual numbers in 100+ countries, free Cloud PBX, free CRM and widgets.
Zadarma provides a comprehensive voice telecommunication solution for companies of all sizes. From virtual numbers in over 100 countries and free Cloud PBX to free CRM, Call Tracking and various website widgets - you can fully establish your business phone system in a matter of a few minutes and at attractive rates. Learn more about Zadarma

Features

  • Caller Profiles
  • Call Recording
  • Call Logging
  • Call Routing
  • Caller ID
  • Video Conferencing