---
description: Discover and compare Service Desk Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Service Desk Software for Windows - Price comparison & Reviews - Capterra UK 2026
---

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# Service Desk Software

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> Service Desk software serves as a single point of contact for IT support personnel and users of IT solutions. Service Desk software facilitates incident management, self service portal access, support ticketing, change management, and more.

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## Products

1. [Device42](https://www.capterra.co.uk/software/144214/device42) — 4.8/5 (59 reviews) — ITAM Software: Track complete hardware \& software asset life-cycles, licenses, contracts, certificates, renewal reminders, and more\!
2. [Deepser](https://www.capterra.co.uk/software/178946/deepser) — 4.6/5 (56 reviews) — Deepser is a Service Desk solution developed to optimize support requests, daily activities and organisational processes.
3. [Re:amaze](https://www.capterra.co.uk/software/132952/reamaze) — 4.8/5 (53 reviews) — Support, engage, and convert customers on a single platform. Helpdesk and customer communications software designed for your business.
4. [ChangeGear](https://www.capterra.co.uk/software/146239/changegear-itsm) — 4.0/5 (51 reviews) — ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester.
5. [Motadata ServiceOps](https://www.capterra.co.uk/software/153905/motadata) — 4.6/5 (50 reviews) — Motadata ServiceOps is an AI-enabled ITSM platform to streamline business processes with complete ESM capabilities.
6. [AzureDesk](https://www.capterra.co.uk/software/151394/azuredesk) — 4.5/5 (50 reviews) — Helpdesk software that can be used by companies to provide smooth delivery of customer support and helpdesk solution
7. [HaloITSM](https://www.capterra.co.uk/software/200140/haloitsm) — 4.7/5 (44 reviews) — HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization.
8. [GLPI](https://www.capterra.co.uk/software/126254/glpi) — 4.5/5 (41 reviews) — Web-based Open Source ITSM and Service Desk Software. It provides automatic inventory, software deployment \& ITIL compatible Helpdesk.
9. [UseResponse](https://www.capterra.co.uk/software/170123/useresponse) — 4.6/5 (36 reviews) — Customer Support \& Feedback Software. Available in SaaS \& On-Premise. Highly customizable, scalable and flexible. Free 14-day trial.
10. [EcholoN](https://www.capterra.co.uk/software/189744/echolon) — 4.7/5 (35 reviews) — Made in Germany: Echolon Service Desk Software. Flexible, easy to implement, expandable, adaptable to your needs.
11. [Milldesk](https://www.capterra.co.uk/software/177951/milldesk) — 5.0/5 (31 reviews) — System aligned with ITIL best practices and created with under on the best usability concepts, providing greater agility and management
12. [Anakage](https://www.capterra.co.uk/software/208487/end-user-support-automation-platform) — 4.4/5 (31 reviews) — Anakage unifies ITSM, ITAM, DEX \& automation into one AI-powered platform to cut costs, boost productivity \& scale IT.
13. [HelpSpace](https://www.capterra.co.uk/software/204466/helpspace) — 4.8/5 (30 reviews) — Streamline customer support with HelpSpace's visually appealing solution for SMBs. Features: Tickets, Tasks, Docs, Widget, Integrations
14. [Summit](https://www.capterra.co.uk/software/146506/summit) — 4.4/5 (27 reviews) — SymphonyAI helps enterprises dramatically reduce the cost and complexity of IT Management while improving efficiency and productivity.
15. [Canfigure](https://www.capterra.co.uk/software/184941/canfigure) — 4.7/5 (23 reviews) — Canfigure is a modular asset management solution that offers ITIL Service Desk, CMDB, Change Management and more. SaaS or on-premise.
16. [Mint Service Desk](https://www.capterra.co.uk/software/187044/mint-service-desk) — 4.8/5 (23 reviews) — Streamlined IT service management with advanced ticketing, asset tracking, SLAs and self-service portal.
17. [Electric AI](https://www.capterra.co.uk/software/187542/electric-ai) — 3.7/5 (23 reviews) — All-in-one IT management. With Electric, you can manage your people, devices, networks, and applications in one platform. Try for free\!
18. [ky2help](https://www.capterra.co.uk/software/196043/ky2help) — 4.3/5 (21 reviews) — ky2help® in combination with the personal 360 degree service by the manufacturer, that's unique\!
19. [USU Knowledge Management](https://www.capterra.co.uk/software/144600/usu-knowledge-management) — 4.8/5 (18 reviews) — USU’s knowledge management solution for IT offers organizations an enterprise-grade, AI-powered knowledge management platform.
20. [ServoDesk](https://www.capterra.co.uk/software/196664/servodesk) — 4.9/5 (18 reviews) — Improve issue resolution times and colleague performance by adopting the latest AI technology and best practice in service delivery.
21. [Virima](https://www.capterra.co.uk/software/178220/virima) — 4.6/5 (15 reviews) — Virima provides enterprises with a visual CMDB, hybrid discovery, ViVID Service Mapping, and work from anywhere IT Asset Management.
22. [Ivanti Neurons for ITSM](https://www.capterra.co.uk/software/193225/service-desk) — 3.9/5 (15 reviews) — Gain a proven, robust IT service management solution that transforms help desks and support teams into strategic business enablers.
23. [Tiflux](https://www.capterra.co.uk/software/200798/tiflux) — 4.9/5 (15 reviews) — A ticket management and RMM solution helps in productivity and control of IT assets for service providers and internal
24. [Orcatec](https://www.capterra.co.uk/software/119837/orcatec) — 5.0/5 (14 reviews) — All MUST HAVE features gathered in one place to run successful business in service industry.
25. [EV Service Manager](https://www.capterra.co.uk/software/124331/easyvista) — 3.4/5 (14 reviews) — EV Service Manager is no code and highly configurable to support the most complex ITIL requirements with simplicity and agility.

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## Related Categories

- [IT Asset Management Software](https://www.capterra.co.uk/directory/30077/it-asset-management/software)
- [IT Service Software](https://www.capterra.co.uk/directory/30672/it-service/software)
- [Issue Tracking Software](https://www.capterra.co.uk/directory/30675/issue-tracking/software)
- [ITSM Tools](https://www.capterra.co.uk/directory/30676/itsm/software)
- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/31027/service-desk/software)
- [All Categories](https://www.capterra.co.uk/directory)

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IT leaders gain the confidence to scale with greater efficiency, control, and visibility, while end users enjoy faster, frictionless support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7d80b46e-ed56-408c-9a43-b975e2c4558b.png","url":"https://www.capterra.co.uk/software/208487/end-user-support-automation-platform","@type":"ListItem"},{"name":"HelpSpace","position":13,"description":"HelpSpace is a German startup providing an easy-to-use and visually appealing helpdesk solution for SMBs. 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Whether it's IT, Facilities, HR, or any other department, they can all use the same platform and configured  the system to meet the individual departments needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ef37a9c5-450e-4ff6-a651-5701e6c37e7b.png","url":"https://www.capterra.co.uk/software/196664/servodesk","@type":"ListItem"},{"name":"Virima","position":21,"description":"Virima SaaS reduces the cost and complexities of managing enterprise IT systems and assets dispersed amongst on-premise, cloud, and remote workers. Virima discovers and inventories hardware and software assets, automatically monitors each for configuration changes and leverages machine learning to identify asset relationships and their role in supporting mission-critical business services. These dynamic relationships and dependencies are brilliantly mapped within Virima's Visual Impact Display.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40617d48-f54a-4475-ae67-ef6cef9e6c9a.png","url":"https://www.capterra.co.uk/software/178220/virima","@type":"ListItem"},{"name":"Ivanti Neurons for ITSM","position":22,"description":"Gain enterprise-capable, end-to-end service management capabilities throughout the service delivery lifecycle, from request capture to remediation. Automated workflows eliminate costly manual processes while making operations more efficient, compliant, and secure. Whether you’re looking for an IT help desk / support ticket solution or need to perform more advanced service management processes, the modular design of Ivanti Neurons for ITSM is packaged to deploy quickly and scale easily.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7354c289-d09d-46ce-b6f6-9a56333d4cdb.png","url":"https://www.capterra.co.uk/software/193225/service-desk","@type":"ListItem"},{"name":"Tiflux","position":23,"description":"A ticket management, team management, contract management, and remote management, monitoring solution that help in productivity and control of IT assets for service providers, software houses and internal IT Departments.\nSet your own brand, color and url at our white label plan to give more confidence to your customers.\nSome off tools are Remote Access, Password Safe, Monitoring, chat, app mobile and other","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7fbba67f-d77e-4b76-a2cc-39dda7936bac.png","url":"https://www.capterra.co.uk/software/200798/tiflux","@type":"ListItem"},{"name":"Orcatec","position":24,"description":"Orcatec is an all-in-one platform designed for both office and field operations, trusted by professionals across over 40 service industries.\n\nEasily schedule services, dispatch teams, handle invoicing, build quotes, and track performance, all from a user-friendly interface with just a few clicks. Stay connected with your team and clients through real-time notifications, gather valuable reviews to boost your reputation, and much more.\n\nFeatures we offer: Dispatching and Scheduling, Estimates and Sales Proposals, Invoicing, Work Order Management, Job Management and Tracking, Field Service CRM, Route and GPS Tracking, Contractor Payroll and Commissions Management, Job Costing and Expenses Tracking, Payments with Credit Card and ACH, Card Reader, Consumer Financing, Calls Tracking and Messaging, Review Management, Advanced Reporting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/15bc333c-8471-4140-b945-45f0840e704e.png","url":"https://www.capterra.co.uk/software/119837/orcatec","@type":"ListItem"},{"name":"EV Service Manager","position":25,"description":"ITSM software designed to make IT easy. This is the \"loyal to IT\" software delivering top-notch service that's easy to work with and easy to use. EasyVista focuses on three areas: Avoiding productivity loss (by preventing future incidents from occurring), enabling business outcomes (by accelerating incident resolution), and cost efficiency (offering best-in-class TCO, improving sustainability in IT, and increasing tech pace of adoption).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/35f1b28f-e68f-4794-baba-19da5f3950d2.png","url":"https://www.capterra.co.uk/software/124331/easyvista","@type":"ListItem"}],"numberOfItems":25}
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