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Intranet Software

Intranet software is an internal corporate portal where important information is posted for employees to review. Intranet platforms can solve internal communication and collaboration challenges and also improve employee engagement. Your organisation can create secure and simplified online workspaces using the best intranet solutions.

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Simpplr is the leading modern intranet. Wherever people work, Simpplr enables them to flourish. Learn more about Simpplr
Simpplr is the leading modern intranet. Wherever people work, Simpplr enables them to flourish. Trusted by more than 700+ leading brands, including Penske, Snowflake, Moderna, Eurostar, and AAA, our customers are streamlining internal communications and improving employee engagement. Learn more about Simpplr

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AI-powered enterprise search, intranet, and knowledge base in one. Find knowledge anywhere, and share it anywhere in any language. Learn more about Guru
AI-powered enterprise search, intranet, and knowledge base in one. Search for content across all your knowledge sources (Gdrive, Onedrive, Box, Dropbox, Sharepoint) Create, improve, or synthesize verified content and translate it to over 100 languages. Access that information anywhere (Chrome Extension, Slack, Teams, Outlook, Salesforce, Zendesk) and let Guru help you effortlessly improve your knowledge by identifying knowledge gaps, duplicate knowledge, or by connecting folks to experts. Learn more about Guru

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Open and extendable, Jahia provides a data-driven content platform to grow your digital business through engaging customer experiences. Learn more about Jahia
Jahia is the only true Digital Experience Platform (DXP) available on the market. Intranets are the foundation of your company’s digital workplace. Keep pace with the needs of your employees with Jahia’s flexible and adaptive software, designed to support your team connectivity and engagement. Learn more about Jahia

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United Kingdom Local product
Enterprise intranet software trusted by Sony PlayStation, New York Life, Levi's, Domino's, Baptist Health, Zillow, and AT&T. Learn more about Interact
Interact supplies over 1,000 organizations with an award-winning employee experience platform that boosts productivity and drives engagement. Through enterprise-grade intranet software and decades of expertise, Interact provides Fortune 500, FTSE 250, and globally recognized brands such as Levi's, Domino’s, Teva Pharmaceuticals, and Sony PlayStation, with a powerful way to inform and connect their greatest asset: their people. Learn more about Interact

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United Kingdom Local product
Unily is the no. 1 intranet platform used by global enterprises including: McDonald's, Shell, and L'Oréal. Learn more about Unily
Unily is the no. 1 intranet used by global enterprises including: McDonald's, Shell, and L'Oréal. Unily helps enterprises overcome internal communications, productivity, networking, knowledge sharing, and frontline engagement challenges. Learn more about Unily

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ThoughtFarmer is a leading employee intranet that helps businesses create a personalized central hub to drive engagement and retention. Learn more about ThoughtFarmer
ThoughtFarmer is a leading employee intranet that streamlines internal communications, facilitates knowledge sharing, and enables collaboration - all within a secure environment. ThoughtFarmer’s mobile app, surveys, automated workflows, and content management, as well as integrations with Slack, Microsoft 365, Google, and Okta, help businesses create a personalized central hub that drives employee engagement and retention. Learn more about ThoughtFarmer

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Quickly create a beautiful intranet that will transform the way employees connect to information, processes, and each other. Learn more about MyHub
Quickly create a beautiful intranet that will transform the way employees connect to information, processes, and each other. With MyHub, benefit from modern intranet features such as pre-built templates, chat, newsfeeds, forums, blogs, calendars, document storage, automated forms, social network, staff directories, alerts and notifications. Learn more about MyHub

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More than ever, we need a place to bring everyone together and help each person succeed. That’s Jostle. Learn more about Jostle
Intranets were great 20 years ago, but 90% fail today. Jostle's employee success platform is purpose-designed to help people connect, communicate, and celebrate together. With your whole organization in a single place, everyone can quickly find what they need, clarify what matters, and celebrate success. The result? Happier employees, lower turnover, and higher productivity. Join the 1000+ companies we've helped enjoy success, like ASOS, the University of Illinois, and Citizens Bank. Learn more about Jostle

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United Kingdom Local product
Give staff a workplace to call home. Access every app, share information, and collaborate in one central intranet. Learn more about Claromentis
Claromentis empowers your intranet for a dynamic digital workplace with a fully integrated solution. Enjoy comprehensive intranet applications for seamless collaboration, e-forms and workflows for streamlined processes, and e-learning capabilities for continuous employee development. Stay organised with robust task management tools. Experience a versatile and interactive space for communication, collaboration, task management, and e-learning. Drive productivity and foster innovation Learn more about Claromentis

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Happeo is the trusted solution to information chaos, helping companies to move fast while staying in control. Learn more about Happeo
Happeo is a Google-based intranet that helps teams manage knowledge and internal communications in one unified place. Offering a template-based page builder, as well as integrations and universal search across all company tools, Happeo is easy to use and scale for companies of any size. That's why market leaders like Decathlon, GANT, and Pinterest rely on Happeo to keep their teams informed, aligned, and productive. Learn more about Happeo

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United Kingdom Local product
The easiest way to share files, manage projects and communicate with each other. All from a central, secure online workspace. Learn more about Glasscubes
Glasscubes simplifies group collaboration in a user-friendly environment that's quick to implement. Quickly create secure online workspaces that make it easy to work with anyone, from anywhere. Find out how smart teams use online workspaces to work better together and get the job done. Trusted by UK government and high-performing businesses - big and small. Learn more about Glasscubes

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Haystack makes it easy to connect everyone in your organization with the people, resources, and knowledge they need to thrive. Learn more about Haystack
Haystack is a modern digital HQ that empowers employees with access to the people, resources, and knowledge they need to do the best work of their career. Unlike traditional intranets, Haystack is fast, intuitive, and engaging to use. With dozens of integrations, no-code customization, smart search, and beautiful custom-branded mobile apps, Haystack keeps employees connected to your organization, no matter where their work takes them. Learn more about Haystack

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Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages Learn more about Helpjuice
Helpjuice Is THE Knowledge Base Platform used by thousands of companies for both reducing support & sharing knowledge internally. - Fully brandable, and we even help customize your knowledge base, to make it pixel perfect. Say goodbye to KBs that dont feel YOURS - Instant Intelligent Search brings up the RIGHT results the first time you type - Advanced Analytics give you the right insight into your KB & how to improve it - Other features include Multi-Lingual, SSO, Custom Domain, API Learn more about Helpjuice

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United Kingdom Local product
Helping fast growing companies bring their workplaces together. Twine is comms tool for the modern workplace. Learn more about Twine
Twine connects people, content and ideas together through one simple and secure portal. Enjoy all the tools you need: Knowledge Library, News & Blogs, Forums, Groups, People Directory, Polls and Surveys, File Manager, Calendar and Workflow Builder. Twine is designed for integration: pull data from Salesforce; sign-on using Google Apps, Microsoft or LinkedIn; and easily upload from OneDrive, Google and other major files services. Learn more about Twine

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MangoApps is a modern intranet platform that helps you create a unified employee experience and keep everyone on the same page. Learn more about MangoApps
MangoApps is an intranet platform that gives you all the tools you need to create a unified employee experience and keep all your people on the same page, from wherever they are. Our modern, user-friendly intranet serves as a centralized hub where your employees can find all of their tools and updates in a single, customized dashboard. This approach promotes alignment, efficiency, and community, and enables everyone to find the files, colleagues, and information they need without any roadblocks. Learn more about MangoApps

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Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard
Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard editing. Learn more about Microsoft SharePoint

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High-end solution designed for sales, collaboration, communication, social networking, and workflow management.
Bitrix24 is an online workspace for small, medium, and large businesses. It features 35+ cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more! Switching to Bitrix24 eliminates the need to be subscribed to a bunch of different SaaS solutions. You get all you need in a single package — all at a flat rate. With over 12 million users, Bitrix24 is one of the most popular business software solutions in the world. Learn more about Bitrix24

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Revolutionize internal communications by bringing together all employees inside a private and secure enterprise social network.
Revolutionize internal communications by bringing together all employees inside a private and secure enterprise social network. Connect with people across your organization to make better decisions, faster. Allows all employees to know whats happening day to day as well as build on the work of others. Employees will be able to create groups relevant to work and other interests, along with keeping documents or photos in context while still discussing things online. Learn more about Yammer

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Take your internal communication to the next level with live-chatting, feedback surveys, and company-wide announcement updates.
Super-charge your internal communication with Connecteam’s all-in-one management platform. The intuitive communication hub comes with a full employee directory, creating an instant connection between all employees. Exchange information on the go knowing it will always be secure and kept in the knowledge center for future reference. Quickly share information with the entire company on the news feed for sudden announcements. Sit back and watch how one notification updates every employee. Learn more about Connecteam

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Knowledge management software enabling teams to access, collaborate across, and draw upon their organization's collective intelligence.
Bloomfire is the leader in knowledge management, delivering an experience that connects teams and individuals with the information they need to excel at their jobs. Our cloud-based knowledge management platform gives people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence. For more information or to schedule a demo, visit www.bloomfire.com. Learn more about Bloomfire

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Talkspirit is the all-in-one team communication & collaboration software. Available in 8 languages. On any device.
Talkspirit is the #1 software for collaboration and team communication. It brings your employees together in a secure online workspace, wherever they are. By centralizing discussions, documents, events and collaborative features in one place, it makes your teams more productive. Available in 8 languages. On any device (PC, mobile, tablet). Easy to use. Free trial. Free plan. Paid plans from 4 / month per user. Designated leading software for remote-work and team communication by GetApp. Learn more about Talkspirit

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Workvivo is an employee experience platform (EXP) that simplifies internal communication and drives engagement.
Workvivo is an employee experience platform (EXP) that simplifies internal communication and drives engagement. Built for the digital-first workplace, our purpose is to engage and emotionally connect people by giving everyone a voice. Our EXP brings company culture to life digitally, helping everyone feel included, appreciated and engaged no matter where they work. Learn more about Workvivo

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Secure web-based intranet solution that allows your team to share content and create efficiencies across your organization.
OnSemble is more than an employee intranet that keeps everyone connected it's a digital workplace that makes employees feel valued. OnSembles modern digital workplace keeps your remote teams engaged & working better together. No programming -OnSemble has easy to use built-in drag & drop designer with 30+ apps right out of the box. With 15+ years of implementation experience, OnSemble transforms how you communicate, collaborate, & connect. Request a demo or access our online experience today Learn more about Ntranet

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United Kingdom Local product
Blink is the Intranet tool that delivers a modern digital employee experience.
Blink is the Intranet tool that delivers a modern digital employee experience, giving access to communication, information and tools in one easy-to-use app. With Blink, everyone gets one-click access to everything and everyone they need – from critical communications to schedules, to your existing systems such as Microsoft 365. That's why users at 250+ organizations, including Coach USA, Elara Caring, and Domino's, engage with Blink seven times a day. Learn more about Blink

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An open source Intranet Software that allows you to streamline communication and collaboration across the organization.
eXo Platform is designed to allow information to be quickly disseminated to employees, to make common internal business processes more efficient and to provide a sense of community within an organization. eXo Platform is designed to create your successful intranet that engages and connects every employee, supports their daily activities, reflects the company ethos and helps users get work done. Learn more about eXo Platform

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Woliba enhances employee experience by providing a unified user-friendly platform that fosters wellness, engagement, and recognition
Woliba stands out as the ultimate comprehensive and consolidated Employee Wellness Solution. Designed with the busy professional in mind, Woliba offers organizations a seamless and mobile-friendly wellness, engagement, and recognition program that revolutionizes the way you prioritize employees' holistic well-being. Gain valuable insights into the effectiveness of your wellness program and measure the impact on overall workplace satisfaction in real-time. Learn more about Woliba

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Access, organize, and share information effortlessly with Assembly - The ultimate solution for managing knowledge across teams & depts.
Your One-Stop Knowledge Hub & Modern Intranet! Access, organize, & share information effortlessly with Assembly - The ultimate solution for managing knowledge across teams and departments. Empower your team to make informed decisions with ease. It's FREE to try! Easily integrates with Slack and Teams & 100+ workflow automations. Try today! Learn more about Assembly

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The Beekeeper app is the single point of contact for your frontline workforce. Enable employees to do great work and feel involved.
Beekeeper is an operational communication platform that can support or even replace a company's existing intranet. In-app mobile document storage and communication tools give employees easy access and ways to share the resources they need in one, secure platform. Two-way SharePoint integration capabilities allow employees to share updates and communicate across internal communication channels. Make your intranet a collaborative digital workplace. Learn more about Beekeeper

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Staffbase is the first intranet solution for everyone. Set a new standard for ease of use and accessibility in enterprise comms.
Staffbase is the leading mobile-first employee communication and front door intranet for enterprise organizations. No matter where your people work, from the front line, to the warehouse, to the corner desk, give them a hub for employee communication, key resources and services. Our intranet features ready-to-go integrations for SharePoint and Microsoft 365, setting a new standard for ease of use and accessibility for teams 500 to 500,000 strong. Learn more about Staffbase

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Improve internal communication, collaboration, and engagement while fostering a positive workplace culture through employee experience.
Zoho Connect is a modern intranet solution and employee experience platform that unifies people, resources, & the apps they need. With Connect, users can hold real-time discussions, share ideas, create collaborative team spaces, recognize & appreciate each other's work, manage work plans, build a knowledge base, publish customized apps, contact the right people, manage schedules with events, & more. Connect also provides a community option to collaborate with partners, clients, or other players. Learn more about Zoho Connect

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A private professional social network solution designed to empower Alumni networks. Engage alumni on an evolving and modular platform.
AlumnForce is a private professional social network solution dedicated to schools, universities, alumni associations and foundations with the aim of building relationships between students, graduates alumni, recruiters, professors and administrations. The application can be customized to suit the image of the community and is functionally modular to meet your organizations priorities. More than 300 alumni networks use AlumnForce around the world ! Learn more about AlumnForce

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Connect teams & experience the community with a central communication hub using Empuls Social Intranet Platform.
Bring distributed & remote teams together with Empuls social intranet platform. Empuls platform acts as one place where employees gather everyday to access all company news, events, announcements, and content. Increase Collaboration through communities and reduce emails, siloes through group communication. 1000+ organizations trust Empuls to bring their shared company culture, vision, and values to life. Learn more about Empuls

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United Kingdom Local product
Clinked offers customisable client portals for businesses. Securely share files, communicate with clients and keep track of your tasks.
Clinked is a cloud-based white label client portal software and collaboration tool. It enables teams, project groups and business clients to collaborate efficiently on documents and files within a secure cloud environment. Teams can share files, manage tasks and calendars, and hold discussions in a secure platform fenced with advanced user permissions. Clinked integrates with Zapier, Jotform, and Google Workspace. There are 2 portal options: Easy and Bespoke. Book a demo: clinked.com/demo Learn more about Clinked

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United Kingdom Local product
HulerHub is a platform for the workforce of the future. Unite your people and digital workplace all in one place.
standard Intranets are so yesterday. It's time to give your people the kind of digital experiences they deserve. HulerHub makes visible all of the software, tools, content, systems and knowledge your people need to succeed while giving them a personalised dashboard where they can connect, communicate and celebrate together - regardless of when, where and how they work. Learn more about the people-first EXP used by Dairy Queen, Travelodge and Centrica and many more. Learn more about HulerHub

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Intranet.ai is a cost-effective, ready-to-go company intranet for Microsoft 365 and SharePoint, 100% integrated with MS Teams and Viva.
Intranet.ai is a ready-to-go company intranet for Microsoft 365 and SharePoint Online, fully integrated with Microsoft Viva. It works with your company's Microsoft 365 subscription, integrated with Microsoft Teams and Sharepoint Online. It provides an immediate intranet to suit users' needs with a cost and time-effective solution for any industry. Intranet.ai is fully customizable, has +40 vertical applications, and can be purchased as a Saas or Managed solution. Learn more about intranet.ai

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An intranet portal that helps simplify business processes, internal communications, employee engagement and knowledge management.
Intranet Connections is an out-of- the-box intranet portal designed to remove siloed communications, build community, automate business workflows and eliminate misinformation through a single ultimate reference. If you’re tired of managing clunky internal sites with outdated materials, we can help modernize your toolset with a simple to use, low-maintenance intranet platform – giving time back to staff. Intranet Connections integrates with MS Teams, Slack, Azure AD, and MS Office 365. Learn more about Intranet Connections

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Strengthen employee engagement and facilitate collaboration with Hivebrite's all-in-one community management platform.
Hivebrite is an all-in-one community management platform. Connect and engage employees throughout your organization with a private branded community. Hivebrite's customizable SaaS platform offers best-in-class features to promote knowledge sharing, facilitate collaboration, nurture a sense of belonging and boost productivity. The all-in-one platform is easy to set up, easy to use, and highly scalable. Learn more about Hivebrite

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Replace your outdated intranet software with Axero. 100% useful. 100% customizable. 100% loved by millions of people.
Times are changing and your intranet platform needs to adapt. Axero provides an award-winning intranet and employee experience platform. Axero's all-in-one platform provides companies an intranet that allows for communication, knowledge management, collaboration, task management, and development of their company culture. Our unified suite makes it easier than ever to launch modern intranets, employee hubs, enterprise portals & more. Learn more about Axero

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Beehome is the most complete Intranet platform on the market. With +40 tools that provide communication and collaboration solutions.
Beehome is the most complete corporate intranet platform and internal social network on the market. There are more than 40 integrated tools that provide internal communication, collaboration and services solutions. It has News, Events, Videos, Research, Corporate TV, Wiki, Documents, Groups, Feedbacks, Business Climate, Workflow, Timeline, Chat, Kudos Cards Blogs, Podcasts, Distance Learning, Internal Opportunities, Ombudsman, Onboarding and much more! Learn more about Beehome

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PBX solution that helps small to medium enterprises place calls using a business phone number across remote locations.
PBX solution that helps small to medium enterprises place calls using a business phone number across remote locations, enabling call routing, audio-conferencing, call routing, call forwarding & more. Learn more about Business VoiceEdge

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  • Activity Dashboard
  • Document Management
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Intranet Software Buyers Guide

Intranet software is an enterprise solution designed to facilitate private communication, collaboration, and data sharing between employees. It serves as a portal that grants exclusive access to internal information and external resources, built within a private and secure network. Its aim is to improve employee engagement through accessible online workspaces, addressing collaboration challenges in a corporate environment.

Primarily used by employees to manage workflows, search for up-to-date information, and communicate with staff across the organisation, intranet systems find application across a range of industries. A wide range of UK businesses rely on intranet solutions for their private communications, including airline companies, supermarkets, universities, micro-entities, libraries, and NGOs.

Employee intranet systems can also promote and simplify the activities of distributed teams in the same way that digital workplace software and remote work software solutions can.

As they function as a 'single source of truth' (SSOT), with real-time data instantly available to all authorised stakeholders, companies can also liken them to knowledge management software. In environments with an emphasis on team motivation and social recognition, these tools can complement or even replace some of the processes carried out by employee engagement solutions and team communication software.

Often integrating with various other third-party tools, intranet applications provide easy access to the company's software suite, much like portal software. However, some intranet providers can anticipate an organisation's needs and build these tools as native features, which can be used as stand-alone instruments from the start, and gradually be developed into bespoke solutions.

There are no limits to the complexity and versatility of intranet solutions. But there are a few basic requirements for a platform that markets itself as intranet software. Any such tool should enable businesses to:

  • Offer pre-defined access to employees via a secure online portal.
  • Provide news feeds, activity updates, alerts, and notifications to relevant employees.
  • Build discussion boards, in-house forums, and blogs.
  • Manage documents, policies, and other content in a central database, securely and in line with regulations.
  • Provide essential information through an accessible knowledge base.
  • Synchronise calendars and provide transparent scheduling options.
  • Facilitate file sharing and collaboration within predetermined groups.

What is intranet software?

Intranet software are digital solutions designed to help organisations build and maintain their intranet, which is an online private communications network with restricted access. These tools are meant to serve as information gateways, providing access to the company's knowledge base, collaboration tools, and other resources to specific groups of people within the organisation. This enables employees to work together virtually in a central location, share documents and media, communicate safely, train one another, carry out self-training exercises, provide feedback, and collaborate on projects securely.

Used by private-sector businesses, NGOs, universities, and government agencies, intranet solutions help organisations build a full-featured digital workspace that can break down communication barriers, foster innovation, boost efficiency, and reduce friction with intelligent workflows. Their mainstay is the ability to deliver the right information to the right worker at the right time. In doing so, they replace conventional top-down messaging with a more inclusive, transparent, and efficient information flow, replacing two-way conversations with multidirectional dialogue and participation.

Intranet solutions tend to be managed by in-house intranet administrators and digital workplace teams with a background in IT, technology, content management, and user experience design. This enables intranet builders to enrich their software with features useful to their organisation. This may include discussion forums, blogs, FAQ sections, newsfeeds, how-to tutorials, videos, infographics, schedules, notice boards, CEO messaging panels, and social recognition areas. But at the very least, the intranet software must enable staff to access the employee database, the company's knowledge base, and any proprietary or external tools needed for collaboration and communication.

The prime purpose of intranet systems is to eliminate reliance on public email service and collaboration tool providers, replacing their services with more secure, private, and effective alternatives. This includes in-house solutions and integrations with corporate communication and collaboration tools, bundled together into a customised central hub. In effect, the intranet platform becomes a one-stop-shop for employees, where they can connect, share, and learn. With this 'go-to' solution designed by the intranet provider, they can build their social networks, use instant messaging, create and access wiki pages, share files, draft forms, and contribute to their company's database.

Depending on the intranet provider, organisations have several deployment options. As illustrated in the Capterra blog post titled On-premise vs. cloud: Which option is better for your company?, one option is on-premise deployment. It gives companies complete control over their data but involves considerable investment in IT infrastructure, implementation, and hardware maintenance. A much more convenient option is the cloud-based version of intranet software, which involves handing over these costly processes securely to the SaaS provider in exchange for a subscription fee. Thirdly, organisations may be able to secure a hybrid intranet solution. With this model, only certain parts of the operation are managed by the cloud service provider that hosts the organisation's applications.

What are the benefits of intranet software?

The benefits of intranet software tools continue to be felt even as new technologies emerge in the field of communications every day. Here are a few strategic benefits of using intranet solutions:

  • Easy data storage: organisations have countless circulating documents on any given day, often shared via email or stored on company computers in a variety of formats. An intranet solution can make storing and accessing these files much easier, given that it can manage a central database and control document versioning and sharing. The central database can also be primed for access through customised search functions, autofill, and input autocomplete functions. Making files more visible and easy to access can have a positive impact on work efficiency and help maximize ROI.
  • Seamless communication between employees: without an employee directory, finding the right person to share information within a large organisation can be challenging. Intranet software addresses this problem by enabling users to create their own profiles, with essential contact information, job description, and photos attached. Discovering colleagues quickly, messaging them directly through the intranet, and creating instant connections help strengthen the workforce network and boost productivity. Having access to colleagues via the staff directory also motivates employees to communicate more, stay engaged, and celebrate their achievements together. Likewise, keeping abreast of workforce changes via news feeds and notice boards enables employees to take part in familiar social experiences where work achievements are celebrated on a wider level.
  • Advanced content management systems: intranets have evolved greatly since the 1990s, when they consisted mostly of single welcome pages. Nowadays, they include blogs, forums, chats, newsfeeds, calendars, automated forms, alerts, and various social features that make sharing key messages and organisational updates quick and easy. With built-in content management systems (CMS), intranet software empowers communicators to create and share their content across the organisation.
  • Company-wide data sharing: sharing knowledge and ideas fosters innovation, which is a catalyst to business growth. As it gives all employees equal access to the centralised platform and those who use it, an intranet can work as a mouth piece for management to communicate with their entire organisation. Also, being able to share insights and updates in real time, seek ideas for new projects, and receive candid feedback makes all users more attuned to the inner workings of the business, more aware of the drivers of change, and better prepared for new growth opportunities.
  • Borderless collaboration: working across time zones and world regions is a challenge many companies face. With a centralised communication platform, all employees have access to the same information, wherever they may be across the globe. As everyone is on the same page and aware of colleagues' schedules, they can collaborate in tandem or in sequence more effectively. Intranet software can also give employees the tools to take charge of situations when urgent action is needed, even when they are not physically in the office.
  • Corporate goal promotion: customised intranet systems can be seen as an investment in corporate identity. This type of software can be used to promote corporate culture, vision, ethics, and goals. As leaders post their plans for the future and communicate their strategies transparently on notice boards, forums, and blogs, they do more than clarify what directives employees should follow and how they can work to align themselves with the business. They help build a sense of purpose and foster a sense of community, leading them into a shared future with goals that they can all strive towards.

What are the features of intranet software?

The features of intranet software are changing and increasing as developers work to make their tools stand out. But creating a next-level intranet platform starts with only a few simple and indispensable features. Organisations should look out for these 6 fundamental features of intranet software:

  • Knowledge base management: store information in a central knowledge base and provide on-demand access to it. Starting with company policy documents, all the way through to 'how-to' videos, intranet software helps store, organise, and share valuable information securely from a searchable and easily accessible database. Employees can then draw on this information in the onboarding phase, during regular staff training campaigns, when they're seeking advancement, or whenever they need a refresher.
  • Content management: bring together text, audio, and video content in a centralised database for easy access. Whether it's meeting minutes, invoices, project workflows, or sales reports, intranet platforms can collate this content, convert it into a more digestible format if necessary, make it available to relevant stakeholders, and allow updates in real time.
  • Employee repository: create employee profiles and grant access to this information to authorised individuals. Intranet tools can store contact details, job roles, and imagery pertaining to every employee and compile this information in a unified database. This enables co-workers to look them up on the employee repository and identify them as the 'go-to' person for their queries. Rather than ask around or send emails hoping for the best, workers can reach these contacts directly, with complete certainty that their query will be seen by the right person every time.
  • Policy management: draft guidelines, policies, and procedures for different scenarios in line with regulations. Featuring forms, templates, and DIY drafting tools, intranet solutions can help speed up the time-consuming processes of creating, comparing, validating, sharing, and enforcing policy changes.
  • Calendar management: synchronise, share, and manage multiple staff calendars. Intranet systems usually come with calendaring tools to make worker availability transparent and work commitments easily visible. This enables employees to keep up with meetings and events, RSVP to invites, synchronise with colleagues they collaborate with, and edit their own schedules in real time.
  • Private network: protect company data from leaks, theft, and accidental tampering. Aware of the constant threat of malicious attacks, intranet providers give their clients a range of security solutions. Whether users opt for wide area networks (WANs) or local area networks (LANs), they should be safe in the knowledge that their networks are private and exclusively accessible to authorised personnel.

What should be considered when purchasing intranet software?

When purchasing intranet software, users must take note of rapid advances in technology and how these may impact user expectations, especially as the UK workforce is becoming more digitally savvy. Here are some of the most basic and sensible questions companies should ask about an intranet platform before committing to a deal:

  • Does it have all the integrations needed? For it to be a good fit for many businesses, an intranet solution may need to integrate successfully with existing and prospective business applications. This may include HR systems, document processors, contact management apps, and scheduling software. Native integrations or an API will facilitate seamless communication across software packages without the need to download and refresh databases or transfer information from one application to the next. With real-time updates across these platforms, there's no risk of data loss, time lags, or discrepancies.
  • Is the intranet software’s interface intuitive? The user experience should be at the forefront of the organisation's attention. A need for extensive training or time-consuming adjustments translates into a lost opportunity. Ideally, the intranet solution should be customisable but also come with essential capabilities 'out of the box' so that even trainees and inexperienced staff find it easy to navigate.
  • Does it offer mobile access? An intranet platform without mobile access is only usable at the desk. This defeats the purpose of having secure, streamlined communication and collaboration tools with worldwide coverage around the clock. Whether employees work remotely, flexibly, in the field, hoteling, hot-desking, or from their designated office, they may still need to network and collaborate with colleagues from across the globe on a range of devices.
  • Is the search functionality up to par? Outdated search functions are a common grievance for intranet users. A good intranet tool should be able to anticipate queries, auto-fill entries, make keyword suggestions, and return results fast, particularly if it claims to be user-friendly.
  • Can this intranet tool empower employees? Employees should be made to feel that their contribution is needed and appreciated. To help make that happen, an intranet platform must be able to create vibrant dialogue. This involves encouraging workers to share their views, sharing performance objectives for every team member, making the onboarding process run smoothly, and facilitating social recognition for workers who go above and beyond.

The most relevant intranet platform trends follow logically from wider technological trends. In his post titled Do Intranets Have a Future, SaaS business growth expert and Intranet specialist JP Wirta refers to intranet as "the jelly" that fills in all those gaps left by other business solutions. As those gaps keep growing, intranet software has every opportunity to transform the way businesses are run. Here are some of the emerging trends in intranet that organisations should keep up with:

  • AI for intranets: AI technology is a long way from reaching its full potential in the realm of intranets. But AI chatbots, voice assistants, and other innovations may soon replace standard text queries on the intranet. With the capacity for pattern recognition, voice analysis, and machine learning, AI could even become the gold standard for intranet systems, helping with search recommendations, article generation, video editing, security alerts, and other important operations.
  • Intranet-specific analytics: Analytics can help gauge the engagement, adoption, and performance of intranet software. These insights can help organisations to adjust the content and user interface to specific situations, skills, or employee needs. While few intranet solutions come with metrics specific to the workforce or the industry, there are obvious benefits to holding that kind of information and using it as a benchmark for intranet success.
  • Hub sites can be benefitial: Hub sites bring together countless websites and link them for optimum navigation. It serves as the 'go-to' for relevant information since it links together disparate websites and helps users navigate a topic all the way down to its origin and across to its alternatives.
  • Social tools speak volumes: Turning to social media tools can only enhance user experience. Intranet providers who anticipated the growth of social engagement have already incorporated blogs, feeds, tags, groups, and forums into their software solutions. Those who don't adapt and enrich their software with social tools may come to find that user engagement will eventually dwindle as users develop a taste for these features outside of work.

Sources:

The features highlighted were identified based on their relevance and the percentage of products in Capterra's directory that offer them. The following sources were used for this document:

1.Intranet Software- Capterra UK (Date accessed: Tue, July 5, 2022)

2.On-Premise vs. Cloud Software: Which One Is Better for Your Company- Capterra UK Blog (Date accessed: Tue, July 5, 2022)

3.Do Intranets Have a Future- JP Wirta, LinkedIn (Date accessed: Tue, July 5, 2022)