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description: Page 5 - Compare the best Customer Success Software in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.
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title: Page 5 - Customer Success Software - Price Comparison & Reviews - Capterra UK 2026
---

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# Customer Success Software

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> Customer Success software allows companies to monitor customer activity and happiness to understand their customers’ needs and ensure they achieve their desired outcomes while using a product or service. It also helps companies manage client relationships and provide the necessary support to boost customer satisfaction and retention. For example, customer success managers can use customer success tools to engage with customers via live chat or a ticketing system and be notified of their overall account health via alerts. They can also track and report on feedback to ensure top customer service is provided throughout the customer journey. Some customer success platforms offer call-based and self-service support, such as bots and knowledge bases to meet customer needs. Find the best customer success software for UK businesses.

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## Products

1. [Churn360](https://www.capterra.co.uk/software/1032439/churn360) — 5.0/5 (9 reviews) — Data-driven AI customer success platform that helps SaaS businesses to accelerate their MRR growth.
2. [Surfboard](https://www.capterra.co.uk/software/1039354/surfboard) — 4.6/5 (9 reviews) — Surfboard is a collaborative shift planning and scheduling tool for customer success teams.
3. [Cuvama](https://www.capterra.co.uk/software/1040881/cuvama) — 4.3/5 (9 reviews) — AI-native discovery and value case platform for B2B SaaS. Turns discovery into business cases buyers can defend.
4. [Freshsuccess](https://www.capterra.co.uk/software/145293/natero) — 4.6/5 (8 reviews) — Freshsuccess is Customer Success Management software that helps B2B companies prevent churn, increase account expansion, and deepen cus
5. [Akita](https://www.capterra.co.uk/software/146056/akita) — 4.4/5 (8 reviews) — Customer success management platform that enables businesses to reduce churn and increase revenue from the existing customer base.
6. [Ochatbot](https://www.capterra.co.uk/software/194923/ochatbot) — 4.8/5 (8 reviews) — Ochatbot, designed for ecommerce and support, proprietary generative AI. Shopify, Bigcommerce, Woocommerce Free version available.
7. [WorkHub Tasks](https://www.capterra.co.uk/software/1018919/workhub-assist) — 5.0/5 (8 reviews) — WorkHub Tasks is an AI-driven task management solution for your entire organization.
8. [Engage 365](https://www.capterra.co.uk/software/1023023/engage-365) — 4.1/5 (8 reviews) — Drive lasting customer loyalty with Engage365, a Customer Engagement solution powered by Microsoft Dynamics CRM.
9. [TenForce](https://www.capterra.co.uk/software/141719/tenforce) — 4.1/5 (7 reviews) — TenForce is EHSQ software that mitigates risks, enhances compliance, and maintains safety, quality, and environmental standards.
10. [Qiscus](https://www.capterra.co.uk/software/1026338/qiscus) — 4.4/5 (7 reviews) — It is a customer communications management solution that helps businesses manage customer data, leads, multi-channel messaging, etc.
11. [HelpHero](https://www.capterra.co.uk/software/1053316/helphero) — 4.7/5 (7 reviews) — A fast and easy-to-use, no-code software tool, for creating better user onboarding and product experiences for web-based apps.
12. [SnapCall](https://www.capterra.co.uk/software/176950/snapcall) — 4.8/5 (6 reviews) — SnapCall is a Live Video, Voice and Screen Sharing tool for Virtual Sales that helps convert web-traffic into buyers.
13. [ProteusEngage](https://www.capterra.co.uk/software/204616/proteusengage) — 4.5/5 (6 reviews) — Centralized, secure digital workspaces with proven intelligent processes and two-way collaboration for internal and external teams.
14. [Userlist](https://www.capterra.co.uk/software/209961/userlist) — 5.0/5 (6 reviews) — Automate customer success touchpoints for your SaaS. Send targeted behavior-based email campaigns throughout the customer lifecycle.
15. [Revaly](https://www.capterra.co.uk/software/1020438/flexpay) — 4.8/5 (6 reviews) — FlexPay’s failed payment recovery solution reduces involuntary churn, resulting in higher revenue growth, retention, and LTV.
16. [ScreenSpace](https://www.capterra.co.uk/software/1041697/screenspace) — 5.0/5 (6 reviews) — Deliver the simplicity, flexibility \&amp; WOW factor needed to engage your customers, accelerate activation, \&amp; drive adoption.
17. [Cockpit](https://www.capterra.co.uk/software/1062173/cockpit) — 5.0/5 (6 reviews) — Cockpit is an "all in one" Sales Enablement Platform mixing conversational intelligence, sales training and assessment.
18. [VeriShow](https://www.capterra.co.uk/software/163727/verishow) — 5.0/5 (5 reviews) — Cloud-based video chat solution for businesses to co-browse and share content and streamline sales and customer service processes.
19. [Simplemnt](https://www.capterra.co.uk/software/202938/simplemnt) — 5.0/5 (5 reviews) — Multi-step form to share content and collaborate with customers during the customer onboarding process
20. [Stames](https://www.capterra.co.uk/software/211503/stames) — 4.8/5 (5 reviews) — Unify customer communications, sales, orders and other vita data on one platform for teams across multiple channels \&amp; apps.
21. [Vendeo](https://www.capterra.co.uk/software/1065795/vendeo) — 4.8/5 (5 reviews) — Vendeo enhances website engagement and conversion rates by integrating interactive video pop-ups on every page.
22. [VoyagerNetz](https://www.capterra.co.uk/software/163125/voyagernetz) — 5.0/5 (4 reviews) — A powerful communication platform for better customer and community communication through texting, WhatsApp, Messenger and more.
23. [SightMill](https://www.capterra.co.uk/software/163826/sightmill-nps-software) — 4.8/5 (4 reviews) — Net Promoter Score (NPS) survey software helping you collect, analyze and act on customer feedback and employee opinions.
24. [journy.io](https://www.capterra.co.uk/software/218658/journy-io) — 4.8/5 (4 reviews) — Journy.io is a Customer Success Platform that helps SaaS businesses fight churn, increase ARR, retention, and expansion.
25. [Upzelo](https://www.capterra.co.uk/software/1026443/upzelo) — 5.0/5 (4 reviews) — One platform for loyalty, referrals \&amp; memberships. Transform one-time buyers into lifelong customers.

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## Related Categories

- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [Sales Enablement Software](https://www.capterra.co.uk/directory/30798/sales-enablement/software)
- [Customer Satisfaction Software](https://www.capterra.co.uk/directory/30541/customer-satisfaction/software)
- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.co.uk/directory/31002/customer-communications-management/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/30961/customer-success/software)
- [All Categories](https://www.capterra.co.uk/directory)

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This invaluable capability equips businesses to stay ahead of the curve, make informed decisions, and drive superior results in the competitive landscape.\n\nTrainX by Cockpit\n\nTraining and assessment feature that empower teams to master essential knowledge and enabling managers to precisely evaluate proficiency thanks to seamless integrations for user-friendly experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/11097ee4-7083-4436-b8eb-28bd1b5bcbbc.jpeg","url":"https://www.capterra.co.uk/software/1062173/cockpit","@type":"ListItem"},{"name":"VeriShow","position":18,"description":"Cloud-based video chat solution enabling co-browsing and content-sharing for businesses to streamline sales processes, transactions, clients identity verification, customer services remotely.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/22990b03-1af9-4674-b32f-3549a18fd83d.png","url":"https://www.capterra.co.uk/software/163727/verishow","@type":"ListItem"},{"name":"Simplemnt","position":19,"description":"Simplemnt lets you consolidate your onboarding experience into one place and collaborate with your customers using a smart, multi-step form white-labeled to your brand voice.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/84279388-92ce-4f49-9b0d-78875477fe90.png","url":"https://www.capterra.co.uk/software/202938/simplemnt","@type":"ListItem"},{"name":"Stames","position":20,"description":"Stames is a SaaS platform that connects businesses to customers by improving their customer services/experiences, sales pipelines and messaging channels. 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Create as many video pop-ups as you want, modify them at any time, and analyze them on your dashboard.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a112795a-8678-42e4-bb24-2968fc01f4e2.png","url":"https://www.capterra.co.uk/software/1065795/vendeo","@type":"ListItem"},{"name":"VoyagerNetz","position":22,"description":"VoyagerNetz Engage and Reach are powerful communication platforms designed to help businesses and organizations streamline communication, build relationships, and engage with their customers and communities. 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Turn your customer data into insights and signals that align sales, success, and marketing efforts.\n\nUnlock a single customer view, see feature adoption per account, create churn & buying signals, monitor health scores, and take automated actions in the tools you already use for customers in every stage of the journey.\n\nStart for free. \n\nTurn trial or demo prospects into engaging clients.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9565ba62-9ad9-4273-994c-5734098a18e9.png","url":"https://www.capterra.co.uk/software/218658/journy-io","@type":"ListItem"},{"name":"Upzelo","position":25,"description":"Upzelo's customer loyalty and reward programs are crafted to boost your business's growth. Make each purchase a celebration with a bespoke program that's easy to set up and launch in minutes, all without needing any coding skills! Should you require assistance, our support and migration teams will guide you at every step.\n\nLoyalty and Rewards. Referral Program. Wallet Passes for iOS and Android. Online and In-store POS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eac26b0e-d9f8-4db6-866a-02ca43b9864d.png","url":"https://www.capterra.co.uk/software/1026443/upzelo","@type":"ListItem"}],"numberOfItems":25}
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