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MSP Software

Managed Service Provider (MSP) software assists managed service providers with remote network scanning, system analysis, ticket management, and other administrative tasks across various clients. Thanks to a cloud-based design, MSP software can be customised to manage the necessary services for multiple clients simultaneously. An MSP platform helps to reduce the time spent on various tasks by automating functions such as client checks, backups, patches and more. MSP software can process large amounts of data from multiple sources to provide relevant business insights to their clients. Managed service providers may also be interested in IT Management software, IT Service software, and ITSM software. Explore the directory of MSP software options to find the best solution for your business in the UK.

Featured software

United Kingdom Show local products
NinjaRMM is NinjaOne’s powerful easy-to-use RMM, offering all the features, flexibility, and power MSPs need. Learn more about NinjaOne
NinjaRMM is NinjaOne’s powerful easy-to-use RMM, offering all the features, flexibility, and power MSPs need in a fast-to-setup, easier-to-use package. Our centralized, policy-based management approach puts automation at the center of your endpoint management strategy while Ninja’s modern UI drives radical improvements to technician efficiency. With no implementation fees, simple per-agent pricing, and the best-rated support, NinjaRMM is built for the way MSPs work. Learn more about NinjaOne

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
Policy-driven endpoint security. Enterprise-grade security tools including Application Allowlisting, Ringfencing, and Storage Control. Learn more about ThreatLocker
For MSPs to stop ransomware, you need to do more than just detect threats. ThreatLocker helps you reduce your surface areas of attack with Zero Trust endpoint security solution and change the paradigm from only blocking known threats, to blocking everything that is not explicitly known and allowed. By Combining our easy to use Allowlisting tool with Ringfencing and additional controls, you can enhance your Zero Trust protection and block attacks before they happen. Get a free demo today. Learn more about ThreatLocker

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
MSP mode in Freshservice helps you provide enhanced IT support for multiple clients from a single platform. Learn more about Freshservice
Freshservice is an intelligent, right-sized ITSM solution that delivers exceptional employee experiences with an intuitive, scalable, no-code solution. With its state-of-the-art AI and ML capabilities, Freshservice helps organizations ease an IT agents workload and improve their productivity by automating mundane tasks. In addition to its AI capabilities, Freshservice is flexible and scalable enough to be used by both: companies relying on legacy systems and modern enterprises. Learn more about Freshservice

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
Atera is the ultimate all-in-one RMM, PSA and helpdesk solution for MSPs. Everything you need in one place. Try for Free now! Learn more about Atera
Atera’s all-in-one platform provides MSPs with various integrated solutions across the entire IT landscape, helping them gain visibility, take control, and provide the highest quality of service. This includes Remote Monitoring & Management, Helpdesk, IT Automation, Ticketing, and Reporting – all in one dashboard. Our pay-per-tech model allows MSPs to optimize and scale operations across unlimited devices, while reducing menial tasks so they can focus on real income situations. Learn more about Atera

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
Cove Data Protection is a cloud-first backup & disaster recovery service for servers, workstations, and Microsoft 365™. Learn more about Cove Data Protection
Cove Data Protection, from N-able, is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard. Cove was created and optimized for the cloud, so incremental backups are up to 60 times smaller than with traditional image backup products. This allows you to back up more often, and the SaaS delivery format reduces administrative time, lowering your cost of service delivery. Storage in our private cloud is included, with data centers worldwide. Cove delivers full image recovery, as well as fast file/folder restore, including the option to set up a recovery environment in Microsoft Azure. Cove's architecture also helps reduce your attack surface, as primary backup storage is isolated by default, off the local network and out of the reach of ransomware that may be there. Learn more about Cove Data Protection

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
MSPs/MSSPs agree, Automox is the ideal endpoint management platform to rapidly reduce an organization's attack surface. Learn more about Automox
With the combination of easy to use, MSP-ready multi-tenant platform, simple, consumption-based billing and a rapid onboarding program, it's no surprise that Automox is getting rave reviews from the MSP/MSSP community. Learn more about Automox

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
Having your billing right from the start is a MUST for growth. The alternative is manual repair work, with errors and revenue leakage! Learn more about Good Sign
Good Sign is a subscription management and recurring billing platform.It removes pricing and billing problems and enables a fast to market with new services. Ultimate flexibility for pricing and billing for any business model on a single platform. No more revenue leakage due to errors and unbilled services. Manual work is reduced. Cash flow is faster. Accounting entries are automatically correct. Easy to integrate into current systems. Learn more about Good Sign

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
Guardz streamlines cybersecurity for MSPs by automating detection and response across user data, devices, emails, cloud and more. Learn more about Guardz
Guardz is a powerful and hassle-free cybersecurity solution built for MSPs and IT Service Providers. Empowering them to deliver comprehensive protection their clients from evolving digital threats by leveraging AI and a multi-layered approach to combat phishing, ransomware attacks, data loss, and user risks. Our technology streamlines cybersecurity by automating detection and response across user data, devices, emails, and cloud directories, all from a unified cybersecurity platform. Discover Guardz today with a risk free 14-day free trial! Learn more about Guardz

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
The N-able N-central® remote monitoring and management platform is designed to make managing complex IT networks simple. Learn more about N-central
N‑central® RMM (Remote Monitoring and Management) gives you the power to automate, monitor, manage, and secure all your environments at scale. Gain control and manage Windows, Mac, Linux, network devices and more from a centralized location. Integrate into your tech stack to build the best-in-breed solution set for Managed Service Providers and IT departments.​ Learn more about N-central

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
Designed to empower MSSPs and IT pros with end-to-end consolidated security that eliminates the need for multiple disparate solutions. Learn more about Heimdal XDR
Heimdal XDR provides a multi-layered approach to threat defense, combining threat prevention, detection, and response capabilities in a single unified platform. The platform is designed to empower MSSPs with the tools and insights needed to stay ahead of cyber adversaries, protect their clients, and achieve unparalleled success in the world of managed security. The result is faster threat detection & response, lower costs and better utilization of your SecOps and IT resources. Learn more about Heimdal XDR

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
United Kingdom Local product
Cloud-based IT service solution that helps businesses manage service requests, knowledge base, supplier data, and more. Learn more about Managed Service Providers (MSPs)
Managed Service Providers (MSPs) is a cloud-based IT service software that helps MSPs, technology companies, and shared services organizations optimize their service delivery. The software provides ITIL-aligned tools for ticketing, knowledge management, contract management, and reporting. Key features include advanced SLA management, customizable self-service portals, resource scheduling, and mobile access. Learn more about Managed Service Providers (MSPs)

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
Award-winning N‑able RMM has evolved to include remote access, ticketing, and billing in one complete solution. Learn more about N-sight
N-able N-sight RMM (formerly N-able RMM) is a complete remote monitoring and management platform designed to make managing, maintaining, and protecting IT assets easy for IT service providers, MSPs, and in-house IT professionals. From a single web-based dashboard, you get fast access and support tools, robust remote monitoring and management with patch management and drag & drop automation included, and ticketing & billing. N-able N-sight RMM is built for those who need to do more and earn more Learn more about N-sight

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
ManageEngine OpManager a holistic network management software for performance monitoring, fault diagnosis & troubleshooting. Learn more about ManageEngine OpManager
ManageEngine OpManager is an integrated network management platform that helps large enterprises, service providers, and SMEs manage their data centers & IT infrastructure efficiently and cost effectively. It offers network performance monitoring, physical and virtual server monitoring, traffic analysis, configuration management, firewall log management and IP address management. It provides business view, email/sms based alerts, workflow automation, customized reports and combined snapshot view Learn more about ManageEngine OpManager

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
Access your computer or mobile device from anywhere, anytime using Zoho Assist; your one-stop solution for remote support, screen sharing and unattended access. Get started today with one of the industry's most secure, reliable and affordable software. Requires no prior installation. Cross-platform support available. Works across devices. Supports all major web-proxies and firewalls. Learn more about Zoho Assist

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
Splashtop Remote Support helps MSPs with unattended access for seamless IT operations, improving service delivery and client management
Splashtop Remote Support stands as a vital tool for Managed Service Providers (MSPs), providing unattended access to client systems for a seamless, uninterrupted management of IT tasks. With this robust tool, MSPs can effectively perform crucial operations, including system updates, software installations, and troubleshooting, without hindering the daily workflows of their clients. Its reliable and secure access capabilities have made it a globally preferred choice among MSPs. Learn more about Splashtop

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together.
Jira Service Management is an ITSM solution that unlocks high-velocity IT, dev, operations, and business teams. Empowered teams can deliver great service experiences, without the complexity of traditional ITSM, and coordinate efforts for even more impact through Jira’s open collaborative platform. Streamlined workflows, automation rules, queues, SLAs, and a self-service portal all empower IT, dev, operations, and business teams to deliver exceptional service management at scale with no silos. Learn more about JIRA Service Management

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
Supremo is an easy-to-use, secure and reliable remote desktop software for Windows, macOS, iOS, Android, and Linux. Its infrastructure is located all over the world. Supremo has all the features to work or provide assistance wherever you are: unattended access, unlimited free address book, online reports, automatic updates, remote printing and much more. Supremo is customizable and UAC compatible. It can be used on an unlimited number of devices and requires no configuration or installation. Learn more about Supremo Remote Desktop

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
NAKIVO Backup & Replication is a fast, affordable and top-rated backup and disaster recovery solution.
NAKIVO Backup & Replication is a fast, affordable and top-rated backup and disaster recovery solution for the modern enterprise infrastructure. The solution supports virtual, physical, cloud and SaaS environments, helping organizations overcome today’s data protection challenges. NAKIVO is trusted by 27,000 organizations worldwide to protect their data and ensure business continuity, including companies like Coca-Cola, Honda, Siemens and Cisco. Learn more about NAKIVO Backup & Replication

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
PDQ Deploy is the best way to be your own Managed Service Provider. Update software, deploy scripts, and make configuration changes.
Be your own Managed Service Provider with PDQ Deploy. Select the software you want to deploy (we have a pre-built library of over 200), specify which machines require updates, and set a preferred schedule for deployment. PDQ Deploy will automatically and silently apply updates — all without bothering end users. Learn more about PDQ Deploy & Inventory

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
Simplified endpoint management for desktops, servers, and mobile laptops.
LogMeIn Central by GoTo is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk. Learn more about LogMeIn Central

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
MSP friendly DNS Based Web content filter that blocks malware, ransomware and phishing attempts while providing web content control
MSP Web Filtering and Security Solution. Advanced, real time Malware blocking. DNS Based Web content filter and web security layer that blocks malware, ransomware and phishing attempts as well as providing web content control. We filter over 1/2 a billion DNS requests every day, identify 100,000 malware iterations a day and have over 1,500 MSP's. Cloud and gateway versions available. Improve your cybersecurity now. Try a free Trial of WebTitan today, support included. Learn more about WebTitan

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
IT Glue is documentation built for MSPs. Track, find and know everything in under 30 seconds.
IT Glue is the gold standard for MSP documentation. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Each piece of documentation can be linked to the others, making for a seamless experience where your team has everything they need at their fingertips, without toggling between multiple applications. IT Glue is backed by enterprise-grade security and SOC 2, Type II compliance. Learn more about IT Glue

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
2 out to 3 top MSPs choose ConnectWise for greater accountability, operational efficiency & profitability. See why. View the demo!
ConnectWise is the leading business operating system for IT service providers & consultants, MSPs, integrators & developers. Over 28 years, ConnectWise has become a standard in the IT industry with over 300 API integration partners. As a result, 2 out to 3 top MSPs choose ConnectWise for greater accountability, operational efficiency & profitability. View the demo and learn how you can join them. Learn more about ConnectWise PSA

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
Site24x7 is a user-friendly RMM tool for MSPs to manage customers' IT resources from a single platform, anytime and anywhere.
Site24x7 provides a comprehensive solution for remote monitoring and management of diverse client environments, including endpoints, websites, networks, servers, applications, and cloud. Create customized dashboards, NOC views, and business views highlighting all the critical metrics. With features like white-labeling, multi-tenancy, customizable roles and permissions, and detailed reports and service level agreements, Site24x7 helps you manage your customer accounts with ease. Learn more about Site24x7

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control
Powerful cross-platform backup and disaster recovery that leverages the public cloud to enable a comprehensive data protection strategy
MSP360 Managed Backup. Simple. Reliable. MSP360 Managed Backup is an easy-to-use backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace. Learn more about MSP360 Managed Backup

Features

  • Support Ticket Management
  • Customisable Reports
  • Scheduling
  • Self Service Portal
  • Help Desk Management
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
  • Billing & Invoicing
  • Dashboard
  • Patch Management
  • Remote Access/Control