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description: Page 18 - Compare the best Customer Engagement Software in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.
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title: Page 18 - Customer Engagement Software - Price Comparison & Reviews - Capterra UK 2026
---

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# Customer Engagement Software

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> Customer Engagement software helps organisations track, manage, and optimise the customer journey across multiple touchpoints to deliver a more personalised experience. Customer engagement tools enable businesses to effectively communicate with their customers via various digital channels such as email, web chat, SMS, social media, and search engines. Companies can use customer engagement platforms to better target their audience by applying advanced customer segmentation features like demographics, location, and behaviour, helping to reach the right customers at the right time. Customer engagement software typically includes digital and mobile engagement tools, live chat, gamification options, personalised web content, and dynamic forms. Related tools include Customer Relationship Management software, Customer Loyalty Software, Customer Satisfaction software, Gamification software, and Blog software. Compare product reviews and features to help find the best Customer Engagement software for your business in the UK.

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## Products

1. [FreshLime](https://www.capterra.co.uk/software/142854/freshlime) — 3.3/5 (4 reviews) — FreshLime's customer engagement platform empowers local businesses to increase profitability by driving repeat business.
2. [StoryPulse](https://www.capterra.co.uk/software/146244/storypulse) — 4.3/5 (4 reviews) — StoryPulse is an ideal platform for Customer Assessments and Learning on the Go.
3. [Small Business WiFi](https://www.capterra.co.uk/software/158995/purple-wifi) — 3.8/5 (4 reviews) — For £10\* a month, upskill your guest WiFi, understand your customers, create new conversations, and encourage repeat visits \& spend.
4. [Feefo](https://www.capterra.co.uk/software/160258/feefo) — 3.5/5 (4 reviews) — Feefo empowers businesses worldwide to collect genuine, verified customer reviews and insights.
5. [Nosto](https://www.capterra.co.uk/software/160811/nosto) — 4.0/5 (4 reviews) — Nosto is the world's first Commerce Experience Platform; an integrated suite of data-fueled personalization \& merchandising solutions.
6. [VoyagerNetz](https://www.capterra.co.uk/software/163125/voyagernetz) — 5.0/5 (4 reviews) — A powerful communication platform for better customer and community communication through texting, WhatsApp, Messenger and more.
7. [INTOUCH](https://www.capterra.co.uk/software/163185/intouch) — 4.3/5 (4 reviews) — INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.
8. [SightMill](https://www.capterra.co.uk/software/163826/sightmill-nps-software) — 4.8/5 (4 reviews) — Great value Net Promoter Score (NPS) survey software helping you collect, analyze and act on customer feedback and employee opinions.
9. [Ubiquity](https://www.capterra.co.uk/software/169013/ubiquity) — 4.8/5 (4 reviews) — Mobile cloud platform that delivers all the services required to manage, engage, and retain customers on mobile devices.
10. [LEAP](https://www.capterra.co.uk/software/169095/l-e-a-p) — 4.5/5 (4 reviews) — Control your brands story and relay your messaging directly to consumers with LEAP - a direct to consumer solution.
11. [Entytle](https://www.capterra.co.uk/software/174365/entytle-insyghts) — 4.8/5 (4 reviews) — Industrial OEM install base recurring revenue platform that provides businesses growth and visibility through better customer targeting
12. [Avantage Business](https://www.capterra.co.uk/software/198719/avantagedata) — 4.3/5 (4 reviews) — Sales prospecting connected software to help businesses meet their daily challenges.
13. [ELAINE](https://www.capterra.co.uk/software/206053/elaine) — 5.0/5 (4 reviews) — Realize ingenious email marketing and excellent customer experience - use case for use case. Automated and in realtime.
14. [journy.io](https://www.capterra.co.uk/software/218658/journy-io) — 4.8/5 (4 reviews) — Journy.io is a Customer Success Platform that helps SaaS businesses fight churn, increase ARR, retention, and expansion.
15. [social.plus](https://www.capterra.co.uk/software/1014221/amity-social-cloud) — 3.3/5 (4 reviews) — social.plus offer a full suite of community features with AI analytics, moderation, and monetization tools to drive engagement.
16. [Vergic](https://www.capterra.co.uk/software/1014480/vergic) — 4.5/5 (4 reviews) — Vergic Engage is a digital engagement platform that offers live chat, chatbots, video/voice, socials based on customer value.
17. [CASTANET](https://www.capterra.co.uk/software/1019651/castanet) — 5.0/5 (4 reviews) — Cloud Based Software That Automates Your LinkedIn Outreach and Lead Generation
18. [Gallabox](https://www.capterra.co.uk/software/1021197/gallabox) — 4.5/5 (4 reviews) — Gallabox is a collaborative communication tool, helping convert customer conversations into actions through WhatsApp Business APIs
19. [yawave](https://www.capterra.co.uk/software/1021323/yawave) — 5.0/5 (4 reviews) — yawave is a cloud-based user interaction suite that connects content and users.
20. [Upzelo](https://www.capterra.co.uk/software/1026443/upzelo) — 5.0/5 (4 reviews) — One platform for loyalty, referrals \& memberships. Transform one-time buyers into lifelong customers.
21. [Square Marketing](https://www.capterra.co.uk/software/1006006/square-marketing) — 4.5/5 (4 reviews) — Square Marketing is a tool that allows businesses to customize and automate email and text campaigns to boost customer engagement.
22. [TierPeak](https://www.capterra.co.uk/software/1042455/tierpeak) — 5.0/5 (4 reviews) — TierPeak is a cloud-based software that automates marketing, manages customer relationships, and streamlines operations for businesses.
23. [Corelation](https://www.capterra.co.uk/software/1052352/corelation) — 4.8/5 (4 reviews) — Corelation Software makes it easy to spot and initiate customer retaining actions and lower employee turnover. Relations that matter.
24. [Geta.ai](https://www.capterra.co.uk/software/1059182/geta-ai) — 5.0/5 (4 reviews) — Cloud-based tool that lets users handle customer service, generate leads, utilize AI chatbots, and more from a unified platform.
25. [Quidget](https://www.capterra.co.uk/software/1067160/Quidget) — 4.8/5 (4 reviews) — Quidget is a no-code AI agent, easily set up to provide 24/7 human-like responses to up to 80% of customer queries.

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## Related Categories

- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [Customer Satisfaction Software](https://www.capterra.co.uk/directory/30541/customer-satisfaction/software)
- [Customer Loyalty Software](https://www.capterra.co.uk/directory/10031/customer-loyalty/software)
- [Customer Communications Management Software](https://www.capterra.co.uk/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/30906/customer-engagement/software)
- [All Categories](https://www.capterra.co.uk/directory)

-----

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It features a customer relationship management (CRM) system, marketing automation, social media management, and more. The dashboard offers real-time performance metrics, aiding in the optimization of marketing and sales strategies. \n\nWith TierPeak, businesses can automate personalized campaigns across various channels, manage content, and nurture leads effectively. Its CRM tools include contact management and pipeline tracking, while integrating with accounting software, including QuickBooks, for financial insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ff870ed2-80b0-45dd-8c48-778c5ce6c676.jpeg","url":"https://www.capterra.co.uk/software/1042455/tierpeak","@type":"ListItem"},{"name":"Corelation","position":23,"description":"Corelation Software makes it easy to spot and initiate customer retaining initiatives and lower employee turnover - all in one automated and easy-to-use software.\n\nEmpower your organization to excel at creating business relations and forge everlasting customer-employee relationships.\n\nCorelation Software collects and visualizes satisfaction levels from customer and employees at intervals that suits you business. Each respondent answers nonanonymous allowing you see exactly where to take action.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ebffb85-b174-4498-b3f9-a3029151e554.png","url":"https://www.capterra.co.uk/software/1052352/corelation","@type":"ListItem"},{"name":"Geta.ai","position":24,"description":"Cloud-based tool that lets users handle customer service, generate leads, utilize AI chatbots, and more from a unified platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a3f67fd-5051-45fa-ac11-67d840cb6d11.jpeg","url":"https://www.capterra.co.uk/software/1059182/geta-ai","@type":"ListItem"},{"name":"Quidget","position":25,"description":"Quidget is a powerful AI assistant builder that automates 80% of Tier-1 support tasks while freeing up time for teams to handle complex queries. \n\nWith multi-language support, Quidget makes global communication seamless by responding to customers in their preferred language. \n\nIntegrated with Zendesk and Euphoric.ai, it ensures smooth handovers to human agents when needed.\n\nNow featuring Calendly integration, Quidget’s AI Sales Agent can generate leads and automatically schedule meetings, enhancing sales efficiency and customer engagement. \n\nQuidget can be trained in minutes by simply uploading your url or knowledge base document, allowing it to deliver relevant, instant answers 24/7. \n\nCustomization options make it easy to match the chatbot’s personality with your brand’s voice, and setup takes just a few steps with no coding required.\n\nIn just a few clicks, Quidget's AI can work 24/7 to improve support quality, simplify tasks, and save resources—all while keeping customers happy.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7e671d6e-798c-42de-be2b-7c47ffc003ca.png","url":"https://www.capterra.co.uk/software/1067160/Quidget","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/directory/30906/customer-engagement/software?page=18#itemlist","numberOfItems":25}
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