626 results
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Annex Cloud's customer engagement solutions help keep your customers engaged and loyal to your brand with omnichannel capabilities. Learn more about Annex Cloud
For 10+ years, Annex Cloud has been the leader in customer engagement solutions that transform the customer experience. Our advanced loyalty, referral marketing, and user generated content solutions help keep your customers engaged. These solutions enable you to engage your customers wherever they are with full-featured omnichannel capabilities. You can keep them coming back through rewards, referrals, brand advocacy, and more, whether they are online, in-store, or both. Learn more about Annex Cloud
For 10+ years, Annex Cloud has been the leader in customer engagement solutions that transform the customer experience. Our advanced loyalty, referral marketing, and user generated content solutions...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
An insight-led customer experience platform that enhances the customer journey with real-time insights and cross-channel marketing. Learn more about Mapp Cloud
Mapp Cloud powers data-driven marketing growth, using artificial intelligence to generate actionable insights that let you connect with consumers along their journey with your brand. In doing so, the platform enables marketers to create meaningful moments with their audience, maximize every opportunity, and drive revenue for their business. It's an enterprise-level customer experience platform, without the enterprise-level cost. Learn more about Mapp Cloud
Mapp Cloud powers data-driven marketing growth, using artificial intelligence to generate actionable insights that let you connect with consumers along their journey with your brand. In doing so, the...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
United Kingdom Local product
Great value Net Promoter Score (NPS) survey software helping you collect, analyze and act on customer feedback and employee opinions. Learn more about SightMill
Great value Net Promoter Score (NPS) customer engagement software helping you collect, analyze and act on customer feedback. Send NPS surveys by email or SMS, add surveys to your website, or gather feedback at events. Customize surveys to fit your brand and style. Used by companies around the world, it's easy to get setup and we can help at any stage. Understand trends by segment or customer in real-time. Automate with links to Salesforce, Slack, Zapier, CRMs, helpdesks. Learn more about SightMill
Great value Net Promoter Score (NPS) customer engagement software helping you collect, analyze and act on customer feedback. Send NPS surveys by email or SMS, add surveys to your website, or gather...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Zendesk Support is the leading help desk software built for better customer relationships. Learn more about Zendesk
Zendesk is the only complete customer service solution, that is both easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by 30% - at any scale. All your customer interactions live in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and a full customer history. Get up and running quickly, and expect to see results even faster. Learn more about Zendesk
Zendesk is the only complete customer service solution, that is both easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Zoho CRM empowers organisations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM
Zoho CRM empowers small to large-sized organisations with a complete customer relationship lifecycle management solution for managing organisation-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Learn more about Zoho CRM
Zoho CRM empowers small to large-sized organisations with a complete customer relationship lifecycle management solution for managing organisation-wide Sales, Marketing, Customer Support & Service...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Streamline your customer onboarding and support to reduce time-to-value, drive in-app engagement, and accelerate feature adoption. Learn more about Userlane
Ensure your customers unlock the potential of your software by helping them see the value of what you offer instantly. You can achieve this with our interactive guides, Virtual Assistant, and Announcements feature, which lets you ask for feedback and provide more support. Give your customers an immersive product experience and increase engagement by helping them achieve their goals step-by-step. Learn more about Userlane
Ensure your customers unlock the potential of your software by helping them see the value of what you offer instantly. You can achieve this with our interactive guides, Virtual Assistant, and...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Engage customers and create positive interactions at enterprise scale with Sprinklr—powered by the industry’s most advanced AI engine. Learn more about Sprinklr
Wherever your customers go across 35+ modern channels, Sprinklr can help you create a seamless, positive experience—leveraging the industry’s most advanced AI engine to help you engage where and when it matters most. Over 90% of the world’s top 100 enterprises trust Sprinklr to deliver the most effective customer engagement solution. Leave point solution chaos behind and discover how the world’s only Unified-CXM platform can help you generate more revenue, reduce costs, and mitigate risk. Learn more about Sprinklr
Wherever your customers go across 35+ modern channels, Sprinklr can help you create a seamless, positive experience—leveraging the industry’s most advanced AI engine to help you engage where and when...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Twik automatically personalizes websites to increase Sales and Revenue and creates an engaging experience for all - automatically. Learn more about Twik
Twik automatically personalizes etail + B2B websites to increase engagements and conversions (sales & revenue). twik is full GDPR compliant, doesn’t use (read/write) Cookies nor requires any prior data from 3rd party platforms as well as non intrusive. Twik utilize proprietary patent-pending AI-ML algorithms and delivering the best C+UX so visitors will turn into shoppers and reduce churn. twik announced one of the promising startups for CX and selected 5 of the best Consumer Retail disrupters. Learn more about Twik
Twik automatically personalizes etail + B2B websites to increase engagements and conversions (sales & revenue). twik is full GDPR compliant, doesn’t use (read/write) Cookies nor requires any prior...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Freshdesk is an easy-to-use customer service software that helps over 40,000 businesses worldwide create stellar customer experiences. Learn more about Freshdesk
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 40,000 customers, including Bridgestone, HP, Harvard University and DHL. Learn more about Freshdesk
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Iterable is the growth marketing platform that powers true omni-channel customer engagement at scale. Learn more about Iterable
Iterable is a growth marketing platform that allows you to send personalized messages at scale across channels. Learn how to build promotional campaigns to attract prospects, welcome campaigns to nurture new users, re-engagement campaigns to convert existing customers, and customer loyalty campaigns to retain customers. With Iterable, you can build campaigns for each stage of the buyer journey and ultimately increase customer engagement on multiple channels. Learn more about Iterable
Iterable is a growth marketing platform that allows you to send personalized messages at scale across channels. Learn how to build promotional campaigns to attract prospects, welcome campaigns to...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it. Learn more about elevio
Elevio enables teams to deliver contextual knowledge to customers, support agents and internal teams. We assist in delivering over 16 Million answers per month for 500+ companies Answering the same questions? Create and deliver in-app contextual helpers and hotspots before your customers ask the same questions. Deflect, on average, 23% of support tickets. Leaving your team to focus on more complex customer questions. Learn more about elevio
Elevio enables teams to deliver contextual knowledge to customers, support agents and internal teams. We assist in delivering over 16 Million answers per month for 500+ companies Answering the...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Amplify Employee Advocacy and Engagement platform with features such as Verified social sharing, polling, voting, announcements & more. Learn more about Ambassify
Amplify your sales, recruitment, branding and overall online presence by actively involving the most valuable marketing resource you have: Your employees, partners and anyone else who's willing to vouch for you. Gather insightful input and trust your ambassador network to reach the right audience in a very cost-effective way. Ambassify grows along your organization and its ambitions. Set a low-threshold starting point to facilitate adoption and ease in to the full power along the way. Learn more about Ambassify
Amplify your sales, recruitment, branding and overall online presence by actively involving the most valuable marketing resource you have: Your employees, partners and anyone else who's willing to...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
For enterprises with 50k+ customers, high-performance solution for customer engagement, loyalty, and recognition. Since 2008. Learn more about Picnic
For $100m+ companies with communities of 50k+ customers, Picnic delivers the world's most sophisticated gamified engagement & loyalty solutions. Designed by former Disney, Microsoft, EA, SAP experts in business, gamification, and technology, Picnic has been the 1# high-performance solution since 2008 for recognition, loyalty, engagement. Integrates with enterprise tech stacks, CRMs, data warehouses, CMSs, POSs, etc. Learn more about Picnic
For $100m+ companies with communities of 50k+ customers, Picnic delivers the world's most sophisticated gamified engagement & loyalty solutions. Designed by former Disney, Microsoft, EA, SAP experts...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
United Kingdom Local product
Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. Learn more about Pipedrive
Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 95k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep everyone focused on the activities that drive deals to close. With Pipedrive nothing falls through the cracks. It is easy to use and helps to keep focus, so your team will love to use it and you can trust the data in the system. Its simple to get started, but powerful enough adapt to any sales process. Learn more about Pipedrive
Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 95k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Open Social is a purpose-built community engagement platform perfect for volunteer, organization, and professional member management. Learn more about Open Social
Create digital spaces that empower your members to share Open Socials community engagement platform allows organizations to empower their members to come together, communicate and collaborate from anywhere in the world. Drive real-world change and create organizational value with an online platform and purpose-built extensions for managing, mobilizing and engaging new and existing members. Learn more about Open Social
Create digital spaces that empower your members to share Open Socials community engagement platform allows organizations to empower their members to come together, communicate and collaborate from...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Drive great customer experiences with training; deliver strategic, value-focused customer education programs with LearnUpon LMS. Learn more about LearnUpon
Strengthen long-term relationships and fuel your customers' growth through one user-focused solution in LearnUpon LMS. Give customers the tools they need from the get-go with guided onboarding, ensure your customers stick around for the long-term with value-driven product resources, reduce support queries so your team can have more proactive conversations with customers. Maybe even build your own Customer Academy? Learn more about LearnUpon
Strengthen long-term relationships and fuel your customers' growth through one user-focused solution in LearnUpon LMS. Give customers the tools they need from the get-go with guided onboarding,...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Front is the leading customer communication hub that allows companies to offer tailor-made service at scale, across all channels. Learn more about Front
Turn every interaction into an opportunity to create loyal, happy customers for life. Front is a customer communication hub that allows companies to offer tailor-made service at scale. We combine the simplicity of the email inbox with the automation and insights of a CRM. Front makes it easy for teams to collaborate to proactively engage with customers and deliver personalized responses, so your customers always feel like the most important one. Learn more about Front
Turn every interaction into an opportunity to create loyal, happy customers for life. Front is a customer communication hub that allows companies to offer tailor-made service at scale. We combine the...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
United Kingdom Local product
Build meaningful customer relationships over any channel with the Infobip full-stack cloud communication platform. Learn more about Infobip
Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, authentication, support, and retention. Learn more about Infobip
Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Transform into a truly customer-centric organization with Alchemer. Make the voice of the customer heard across every decision you make Learn more about Alchemer
Alchemer is the only solution that helps small and mid-sized companies transform into truly customer-centric organizations by making sure the voice of the customer is heard loud and clear across every decision you make in every department. Hyper-personalized and actioned around the customer - from finding them to keeping them. With Alchemer you can turn customer feedback into golden action. Learn more about Alchemer
Alchemer is the only solution that helps small and mid-sized companies transform into truly customer-centric organizations by making sure the voice of the customer is heard loud and clear across...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
United Kingdom Local product
Ebsta's Revenue Intelligence Platform helps B2B Sales teams build better relationships to drive predictable revenue growth. Learn more about Ebsta
Ebsta's Revenue Intelligence Platform helps B2B Sales teams build better relationships to drive predictable revenue growth. With Ebsta's Revenue Intelligence Platform, sales teams have the insights they need to improve forecasting accuracy, identify pipeline at risk and increase customer engagement. Learn more about Ebsta
Ebsta's Revenue Intelligence Platform helps B2B Sales teams build better relationships to drive predictable revenue growth. With Ebsta's Revenue Intelligence Platform, sales teams have the insights...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Learn more about Lob
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Lob takes the traditional, largely manual, process of proofing, printing, and mailing, and turns it into an automated service that integrates with your CRM, marketing automation, and customer database. With Lob, you can send retention postcards the same way that you use digital tactics. You can trigger direct mail engagements based on customer behavior or milestones. Learn more about Lob
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Lob takes the traditional, largely manual, process of proofing, printing,...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent Learn more about LiveAgent
LiveAgent is a fully-featured customer engagement software that gives you the ability to communicate with your customers through multiple customer-preferred channels such as email, text, voice call, or social media. LiveAgent offers powerful reporting features, a universal inbox and a hybrid-ticketing system. Join companies like BMW, Yamaha, and Huawei in providing world-class customer service. Start your free trial, no credit card required. Learn more about LiveAgent
LiveAgent is a fully-featured customer engagement software that gives you the ability to communicate with your customers through multiple customer-preferred channels such as email, text, voice call,...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
A Robust, Scalable, Economical, & Fully- Featured platform with CRM, ERP, HCM, Project Management and Helpdesk solution. Learn more about OneHash
An affordable cloud-based stable, flexible, cost-effective, user-friendly, highly agile, and fully featured platform. OneHash CRM utilizes cutting-edge technology amalgamated with a visually appealing interface and is built on Python, Javascript, MariaDB, Redis, Node & a combination of a few FOSS Frameworks. Learn more about OneHash
An affordable cloud-based stable, flexible, cost-effective, user-friendly, highly agile, and fully featured platform. OneHash CRM utilizes cutting-edge technology amalgamated with a visually...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Landbot is the most intuitive no-code chatbot builder. Convert more traffic on your website using conversational strategies. Learn more about Landbot
Landbot is the most intuitive no-code chatbot builder. Convert more traffic on your website using chatbots to engage your site visitors, answer their questions in real time and automate your conversational strategies. Landbot perfectly fits in your marketing stack with native integrations like Slack, Google Sheets, Mailchimp, Zapier and many more. We have prebuilt templates for many use cases like lead gen, product recommendations and others so you can customize to your needs and launch fast. Learn more about Landbot
Landbot is the most intuitive no-code chatbot builder. Convert more traffic on your website using chatbots to engage your site visitors, answer their questions in real time and automate your...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Improve your Customer Engagement and nurture your clients throughout their entire lifecycle on a single and affordable platform. Learn more about Froged
The best solution to increase Customer Engagement in your company. Our tool has been designed to nurture your customers throughout their entire lifecycle. With FROGED you will be able to increase engagement, retention, and reduce churn. Serve your customer's unique needs with customized email campaigns, a beautifully integrated knowledge base, live chat, and automated messages . 7-day FREE Trial Learn more about Froged
The best solution to increase Customer Engagement in your company. Our tool has been designed to nurture your customers throughout their entire lifecycle. With FROGED you will be able to increase...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Notificare is the Customer Engagement Platform that helps brands to (re)engage their audience to increase retention and conversions. Learn more about Notificare
Notificare is a leading Customer Engagement Platform that helps brands to (re)engage their audience, shed light on customer behavior, and increase conversions. One single tool, with channels App Push, Web Push, Email, SMS, and Mobile Wallet., to deliver the most engaging messages and interactions. Founded in 2012, Headquartered in Rotterdam, Netherlands. Notificare is ISO/IEC 27001:2013 certified. Every superhero needs a sidekick. Learn more about Notificare
Notificare is a leading Customer Engagement Platform that helps brands to (re)engage their audience, shed light on customer behavior, and increase conversions. One single tool, with channels App...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Adding LiveChat to your website gives customers the chance to talk to you directly and address any questions they may have instantly. Learn more about LiveChat
LiveChat allows for instant communication with website visitors and enables prompt resolution to their questions or concerns. Plus it provides the option for tracking your visitors and sending personalised messages to appear based on specified conditions, such as the number of visited pages or time spent on the website. Learn more about LiveChat
LiveChat allows for instant communication with website visitors and enables prompt resolution to their questions or concerns. Plus it provides the option for tracking your visitors and sending...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Fast and simple no-code SaaS platform to create a AI chatbot. Make AI accessible ans simple. The made in Swiss of Virtual Agent Learn more about deeplink.ai
Deeplink provides an accessible AI, ensuring data protection, and respectful of the environment, to reveal the full potential of the human-machine relationship. The platform allows to create an intelligent virtual assistant “with 1 click, in a few hours”. It’s obviously a bit more than that, but our product has been thought and designed for all users, including those with absolutely no coding experience. The data are stored in Switzerland in Eco-responsible Data center. Learn more about deeplink.ai
Deeplink provides an accessible AI, ensuring data protection, and respectful of the environment, to reveal the full potential of the human-machine relationship. The platform allows to create an...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Engage users with messaging campaigns that connect across mobile, web, and the in-app experience. Learn more about CleverTap
CleverTap lets you deliver a seamless brand experience with messaging campaigns that connect across mobile, web, and the in-app experience. - Fine-tune message content and delivery times based on user behaviors. - Tailor campaigns to reach each customer on the channel they prefer for incredible engagement, retention, and conversions. - Create and deliver sophisticated campaigns across all channels for thousands, millions, or billions of users with perfect deliverability. Learn more about CleverTap
CleverTap lets you deliver a seamless brand experience with messaging campaigns that connect across mobile, web, and the in-app experience. - Fine-tune message content and delivery times based on...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Tribe is an online community platform that powers customer engagement via activity feeds, social widgets, gamification & notifications. Learn more about Tribe
Customizable online community platform to connect, engage, and retain users. Enable your users to discuss and connect under your brand. Members can write articles, ask questions, submit answers, create polls, upvote, comment, and share interactive content. Engage your members with our powerful gamification system, personalization, and notification tools. Leverage Tribe's robust community engine, modular apps, integrations, widgets, and API to create thriving online communities. Learn more about Tribe
Customizable online community platform to connect, engage, and retain users. Enable your users to discuss and connect under your brand. Members can write articles, ask questions, submit answers,...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Unified platform for social media and customer experience management with highly intuitive and collaborative UI. Learn more about Falcon.io
Falcon.io is a unified platform for social media and customer experience management. This platform is a one-stop solution for any marketer's social listening, engagement, publishing, measuring and benchmarking needs. Falcon helps marketers deliver more personalized brand experiences across all digital touchpoints, based on enriched customer profiles. This platform features a highly intuitive and collaborative UI and is complemented by the best support team in the business. Learn more about Falcon.io
Falcon.io is a unified platform for social media and customer experience management. This platform is a one-stop solution for any marketer's social listening, engagement, publishing, measuring and...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads. Learn more about EngageBay
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers.EngageBay offers free live chat software to engage with and deliver the personalised one-on-one support to every customer using a simple and powerful free live chat software. - all from one easy to use platform. Learn more about EngageBay
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers.Enga...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with an adaptive platform that automates manual work and connects teams in a digital workspace. The platforms features include: customizable workflow templates, time tracking, automations, data dashboards, and integrations with popular tools. More than 100,000 companies around the world rely on monday.com. Learn more about monday.com
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with an adaptive...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Userlike is the first and only live chat software to help your business win and nurture customers across messaging channels. Learn more about Userlike
Userlike boosts customer engagement through chat and messaging. Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of your customer interactions. Born and hosted in Germany. Userlike keeps your and your customers' data safe with a 100% GDPR-compliant communication solution. Learn more about Userlike
Userlike boosts customer engagement through chat and messaging. Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Automate your Customer Engagement operations in minutes with ready-to-use templates. Try Pipefy for free. Learn more about Pipefy
Pipefy is a no-code workflow automation software that empowers managers to create and automate workflows without technical skills. Improve customer engagement with Pipefy by standardizing workflows, automating emails, streamlining customer requests, and optimizing your onboarding process with an intuitive, easy-to-use, no-code platform. Follow the steps of companies such as Visa, IBM, Volvo, Santander, and Kraft Heinz. Improve speed, deliver higher-quality outcomes, and make data-driven decis Learn more about Pipefy
Pipefy is a no-code workflow automation software that empowers managers to create and automate workflows without technical skills. Improve customer engagement with Pipefy by standardizing workflows,...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Pendo provides unique customer engagement solutions for your unique customers. Guide users to the features that benefit them the most. Learn more about Pendo
Deliver digital experiences that customers love with Pendo. Scale customer onboarding by designing guided experiences that are proven to accelerate time to value. Leverage best-in-class product analytics to understand successful user behaviors and automatically drive users to the features that benefit them the most. Improve customer engagement by curating the perfect first impression as well as a frustration-free experience at the start of the customer journey. Learn more about Pendo
Deliver digital experiences that customers love with Pendo. Scale customer onboarding by designing guided experiences that are proven to accelerate time to value. Leverage best-in-class product...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
ReviewTrackers business solutions allow for analyzing, amplifying & maximizing insights to accelerate acquisition and retention. Learn more about ReviewTrackers
ReviewTrackers empowers 127,000+ business locations to understand their customers better through advanced review and customer feedback technology. Our business solutions allow for analyzing, amplifying, and maximizing insights to accelerate business acquisition and improve retention while driving more authentic connections with customers. Learn more about ReviewTrackers
ReviewTrackers empowers 127,000+ business locations to understand their customers better through advanced review and customer feedback technology. Our business solutions allow for analyzing,...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
ChurnZero's Customer Success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more! Learn more about ChurnZero
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content, Learn more about ChurnZero
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Higher Logic's Online Community platform enables better customer support, natural customer advocacy, and increased customer retention. Learn more about Higher Logic
Higher Logic's Online Community platform gives your organization the tools to engage with your customers, enabling better customer support, natural customer advocacy, and increased customer retention. Give your customers the tools they need throughout their journey to learn, share ideas, and become loyal advocates -- ultimately driving retention, revenue, and customer satisfaction. Best suited for Enterprise and Mid-Market organizations. Learn more about Higher Logic
Higher Logic's Online Community platform gives your organization the tools to engage with your customers, enabling better customer support, natural customer advocacy, and increased customer retention....

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
A secure client portal solution for clear, transparent document collaboration internally and externally. Learn more about Huddle
In professional services, client confidence is essential, and theres no better way to achieve this quickly, than through clear, internal and external communication. Thats why companies chose Huddle for its secure client portal. Every company has to work across organizational boundaries, jurisdictional boundaries and deal with a lot of sensitive, confidential information. With the increase in cybercrime, companies needed a solution that will safeguard their data as well as their clients. Learn more about Huddle
In professional services, client confidence is essential, and theres no better way to achieve this quickly, than through clear, internal and external communication. Thats why companies chose Huddle...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
UniFocus technology offers best-in-class workforce management tools that empower managers to make smarter, faster decisions. Learn more about UniFocus
UniFocus is a leader in workforce optimization, combining labor-management solutions and time and attendance systems with customer and employee engagement insights. UniFocus's tools leverage a deep well of industry expertise to make labor forecasting, budgeting, scheduling, and compliance a breeze. Our cloud-based tools allow our software to integrate with your existing systems and provide powerful business insights from any device at any time. Learn more about UniFocus
UniFocus is a leader in workforce optimization, combining labor-management solutions and time and attendance systems with customer and employee engagement insights. UniFocus's tools leverage a deep...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Canny is a user feedback tool built to cover everything you need to navigate the entire feedback cycle. Learn more about Canny
Capture, organize, and analyze user feedback in one place to inform your product decisions. Prioritize feedback, build a roadmap, and close the communication loop with a built-in changelog. Learn more about Canny
Capture, organize, and analyze user feedback in one place to inform your product decisions. Prioritize feedback, build a roadmap, and close the communication loop with a built-in changelog.

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Cloud-based experience management platform helps organizations capture, analyze, and act on customer feedback to improve brand value. Learn more about Medallia Experience Cloud
Medallia, the pioneer and global leader in experience management and engagement, helps everyone from the frontline to the C-Suite become customer-aware with actionable insights that keep customers coming back, spending more, and evangelizing your organization. Our cloud-based platform captures the broadest and deepest spectrum of solicited and unsolicited feedback data and serves up intelligent insights to help guide employees' daily decision-making. Learn more about Medallia Experience Cloud
Medallia, the pioneer and global leader in experience management and engagement, helps everyone from the frontline to the C-Suite become customer-aware with actionable insights that keep customers...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. Learn more about Acquire
Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling. Acquires flexible and scalable software suite meets the customer service and support needs of any business on any device. Learn more about Acquire
Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling....

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
ProfitWell provides absolutely accurate, real-time reporting and analytics for subscription businesses - 100% free. Learn more about ProfitWell
ProfitWell provides absolutely accurate, real-time subscription reporting and analytics. From MasterClass and Zenefits to Shipt and Vice, over 20,000 recurring revenue companies depend on ProfitWell to track their businesses. Link Stripe, Zuora, Zapier, or another source of billing data to see your metrics in 5 minutes - all completely free, forever. Learn more about ProfitWell
ProfitWell provides absolutely accurate, real-time subscription reporting and analytics. From MasterClass and Zenefits to Shipt and Vice, over 20,000 recurring revenue companies depend on ProfitWell...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
SmartHead provides companies with innovative solutions to communicate, manage, and track their activities in sustainability. Learn more about SmartHead
SmartHead provides companies with innovative solution to communicate, manage, and track their activities in sustainability. Increased employee productivity, retention of customers, loyalty of business partners, better access to finance will be reached once your stakeholders understand and appreciate your sustainability efforts. Learn more about SmartHead
SmartHead provides companies with innovative solution to communicate, manage, and track their activities in sustainability. Increased employee productivity, retention of customers, loyalty of...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
With Betterworks your enterprise team has access to performance management solutions for your globally distributed team Learn more about Betterworks
Betterworks, the ideal solution for enterprises, closes the loop between people, strategy, and results, enabling organizations to align even their most sprawling, dynamic teams. CHROs have the power to focus teams throughout the enterprise on what matters most while business leaders are able to align their teams and improve ROI. Learn more about Betterworks
Betterworks, the ideal solution for enterprises, closes the loop between people, strategy, and results, enabling organizations to align even their most sprawling, dynamic teams. CHROs have the power...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
The customer communication platform that unifies all messaging channels into one single view. Make customer communication easy. Learn more about Trengo
Discover Trengo, the customer communication platform that unifies all messaging channels into one single view. Answer messages from traditional channels like Email, VoIP and SMS; but also modern channels like WhatsApp, Facebook Messenger, Instagram DM's, Twitter, Website chat, Google Business messages, WeChat & Telegram from one platform. Use the powerful collaboration features, automate conversations with bots, and measure CSAT via any channel. Make customer communication easy. Learn more about Trengo
Discover Trengo, the customer communication platform that unifies all messaging channels into one single view. Answer messages from traditional channels like Email, VoIP and SMS; but also modern...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Manage your customer communication via the most popular messaging apps WhatsApp, FB Messenger, Apple Business Chat, Telegram, Viber. Learn more about Messenger Communication Platform
Browser-based software solution for customer communication via the most popular messaging apps: WhatsApp, Facebook Messenger, Apple Business Chat, Viber and Telegram. With our platform, you can resolve incoming customer inquiries over one central platform with an intuitive interface and automation options. Start reducing support costs, raise productivity, and increase your customer satisfaction. Learn more about Messenger Communication Platform
Browser-based software solution for customer communication via the most popular messaging apps: WhatsApp, Facebook Messenger, Apple Business Chat, Viber and Telegram. With our platform, you can...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
LiveVox is a next-generation contact center platform integrating omnichannel communications, CRM, Practical AI, and WFO in one solution Learn more about LiveVox
LiveVox’s powerful, next-generation contact center platform allows companies to meet customers on their channels of choice, Voice, Email, SMS, and Webchat while using Artificial Intelligence, or AI to create a seamless customer experience. All data is unified across core contact center functions - CRM, WFO, and Omnichannel/AI into a single digital customer engagement platform giving agents access to all interactions to provide superior customer experiences in a timely and efficient manner. Learn more about LiveVox
LiveVox’s powerful, next-generation contact center platform allows companies to meet customers on their channels of choice, Voice, Email, SMS, and Webchat while using Artificial Intelligence, or AI...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management