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Keep your customers engaged by delivering a one-stop digital experience. Moxtra powers one-stop customer portals, providing a private communication hub, for all of your external and internal users - under your brand. It delivers a continuous connected experience with an all-in-one suite of collaborative services. Moxtra's Platform can power your branded OneStop Portal as a standalone web and mobile app, or as a fluid extension of your existing website, web or mobile app. Learn more about Moxtra Get a OneStop Client Portal, under your brand, to drive and manage the continuous connections that are critical for your business. Learn more about Moxtra
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Strikedeck's CS platform equips CSMs with the tools to create a customer-centric culture, effectively forecast renewals, identify upsell/cross-sell opportunities, and monitor customer health. Learn more about Strikedeck Strikedeck's CS platform enables real-time customer segmentation and prioritization, playbooks, and customer success planning tools. Learn more about Strikedeck
LivePerson is the industry leader in AI-powered customer engagement platforms and works with the world's most innovative brands to build and nurture customer relationships to increase CSAT and improve customer care. LivePerson's customer engagement platform enables AI-powered chatbots to run on all of the world's most popular messaging channels to meet your customers on their app of choice. AI-powered chatbots assist humans to supercharger your customer care operations. Learn more about Conversational Cloud LivePerson is the industry leader in AI-powered customer engagement platforms to build & nurture customer relationships. Learn more about Conversational Cloud
Zendesk is the leading help desk software, designed to build the journey that's right for each customer. Interact with customers on any channel: text SMS, web, mobile app, phone, email, social media. Support your support agents with AI powered workflows and provide them with all customer interactions, including those tracked from the 700+ app integrations. See why over 200,000 organizations in over 160 countries choose Zendesk. Learn more about Zendesk Zendesk builds the leading help desk software built to provide a complete solution for resolving customer complaints. Learn more about Zendesk
Create & deliver training that drives customer engagement with LearnUpon's LMS training platform. Our platform is built to deliver high-quality corporate learning experiences in a scalable way. Manage, track, and achieve your learning goals all through a single, powerful solution. By putting your goals first, we make sure that every learning opportunity is an experience that advances employee, partner, and customer success so you can get more out of corporate learning. Get your FREE TRIAL now. Learn more about LearnUpon Create & deliver training that drives customer engagement with LearnUpon's LMS training platform. Learn more about LearnUpon
Dixa is the customer friendship platform for real-time conversations between brands and their customers. Dixa enables customer facing teams to deliver instant and personalized support across phone, email, chat and messaging apps from one screen. Get real-time performance stats, powerful routing capabilities, automations, integrations and much more. Visit our website or book a demo to see how Dixa can enhance your agent & customer experience! Learn more about Dixa Dixa is the customer friendship platform for real-time conversations between brands and their customers on phone, email, chat & social. Learn more about Dixa
Sprout Social offers powerful social customer engagement solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout enables brands to simplify social engagement, monitor brand mentions, track hashtags, manage multiple accounts and much more | Try Sprout Free For 30 Days. Learn more about Sprout Social Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free Learn more about Sprout Social
The Genesys Cloud platform is the next-generation, all-in-one omnichannel cloud contact centre solution that helps you effectively manage inbound volume and outbound campaigns using powerful routing capabilities. A unified desktop enables agents to get a 360-view of your customer, and seamlessly switch between channels and interactions. Drill-down analytics, recording policies and workforce management are built in. Weekly feature releases ensure you'll always exceed customer expectations. Learn more about Genesys Cloud Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. Learn more about Genesys Cloud
Capture, Deliver, Measure & Evolve Product Knowledge. Elevio enables teams by delivering contextual knowledge to customers, support agents and internal teams. We assist in delivering over 16 Million answers per month for 500+ companies Answering the same questions? Create and deliver in-app contextual help before your customers ask the same questions. Deflect, on average, 23% of support tickets. Leaving your team to focus on more complex customer questions. Learn more about elevio Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it. Learn more about elevio
We fix marketing complexity to create meaningful customer engagement. So customers come to stay. CrossEngage enables marketers and CRM managers to engage with the right audience through the right channels. By combining 360-degree customer profiles with easy-to-use segmentation tools, you can create unique customer journeys. In this way, you activate your customers individually and always at the right moment. Learn more about CrossEngage CrossEngage enables marketers and CRM managers to engage with the right audience through the right channels. Learn more about CrossEngage
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Lob takes the traditional, largely manual, process of proofing, printing, and mailing, and turns it into an automated service that integrates with your CRM, marketing automation, and customer database. With Lob, you can send retention postcards the same way that you use digital tactics. You can trigger direct mail engagements based on customer behavior or milestones. Learn more about Lob Direct Mail Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Learn more about Lob Direct Mail
Ambassify is the platform of choice to develop and apply your employee engagement or customer advocacy strategy. Our enterprise customers utilise Ambassify to master their internal communications, drive employee engagement, and create their pool of brand advocates. Once you build your internal brand advocates, you can naturally build your external customer advocates who can massively increase your brand awareness, build trust, generate new leads and increase your sales. Learn more about Ambassify Ambassify is the platform of choice to develop & apply your employee engagement strategy. All the tools you need, in a single platform. Learn more about Ambassify
Enables users to re-engage their website visitors with highly targeted mobile & desktop web push notifications. With Aimtell, visitors can subscribe to your website in 1 click. Subscribers then are automatically amplified with data including page views, geolocation, and any custom events/attributes. These data points can then be used to create highly customizable segments to send targeted push notifications to. Learn more about Aimtell Push notification software to re-engage website visitors. Features targeting, automation, reporting, event tracking & more. Learn more about Aimtell
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience. Learn more about SurveySparrow Turn surveys into conversations with our chat-like surveys. Engage better with your customers & employees. Learn more about SurveySparrow
Zoho CRM empowers small to large-sized organisations with a complete customer relationship lifecycle management solution for managing organisation-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Learn more about Zoho CRM Zoho CRM empowers organisations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM
Maximize your sales and customer engagement with Kangaroo Rewards. Kangaroos robust loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, and custom omnichannel experience. Kangaroo Rewards offers in-depth reporting to monitor and adjust your program based on customer behavior and trends. Learn more about Kangaroo Rewards Digital loyalty program for businesses with branded app. Automated marketing, discount engine, raffle module, integrated, support. Learn more about Kangaroo Rewards
Sparkcentral offers a SaaS platform for digital customer service: listen, support and engage with your customers on channels they love. We provide a turnkey enterprise contact center solution integrating a wide range of asynchronous communication channels. Explore the full potential of CX by managing all your messaging channels from one platform. Its easy to use and integrates seamlessly with other external platforms or software. Trusted by clients such as Zappos, Netflix, Air Canada, Slack,... Learn more about Sparkcentral Deliver memorable customer service via a messaging-first approach. Listen, support and engage with customers on channels they love. Learn more about Sparkcentral
Nudgify increases your website's sales and sign-ups automatically, with powerful notifications (called "Nudges"). Nudges display live data to create effects such as Social Proof and FOMO. Your visitors see your recent sales and your most popular products. Adding real-world context to your store helps you to build trust and engage your visitors. You can choose from a Library of Nudges or create Custom Nudges and place them anywhere on your site. Learn more about Nudgify Nudgify gives you small (but powerful) notifications that create Social Proof and FOMO with live data - boosting your conversion rate. Learn more about Nudgify
LiveChat allows for instant communication with website visitors and enables prompt resolution to their questions or concerns. Plus it provides the option for tracking your visitors and sending personalised messages to appear based on specified conditions, such as the number of visited pages or time spent on the website. Learn more about LiveChat Adding LiveChat to your website gives customers the chance to talk to you directly and address any questions they may have instantly. Learn more about LiveChat
Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, authentication, support, and retention. Learn more about Infobip Build meaningful customer relationships over any channel with the Infobip full-stack cloud communication platform. Learn more about Infobip
Customizable online community platform to connect, engage, and retain users. Enable your users to discuss and connect under your brand. Members can write articles, ask questions, submit answers, create polls, upvote, comment and share multiple types of content. Engage your members with our powerful gamification system, incentivization capability & notification tools. Leverage our modular community engine, apps, integrations, widgets and API for free to create habit-forming online communities. Learn more about Tribe Tribe is an online community platform that powers customer engagement via activity feeds, social widgets, gamification & notifications. Learn more about Tribe
You have an awesome product and you know it! But how do you get your customers to love your solution as much as you do? Well, it all starts with how well you onboard and engage your customers. Ensure your customers unlock the full potential of your software and all it offers with Userlane's in-app step-by-step guidance technology. Our interactive guides lead customers step-by-step through your product, helping them quickly achieve results and see the value of what you offer immediately. Learn more about Userlane Streamline your customer onboarding and support experience with Userlane! Learn more about Userlane
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Mallcomm transforms the users' experience of the space, creates loyalty by connecting people to places whilst delivering efficient operations, significant budget savings and valuable insights. The platform has been implemented in over 300 destinations in 22 countries and is actively used by more than 300,000 users globally. Amongst its clients are Unibail-Rodamco-Westfield, Savills, Brookfield Retail Properties, Mall of America, King's Cross, Hammerson, British Land, Klepierre and many more. Learn more about Mallcomm Mallcomm is a multi-award-winning 360-degree integrator for managing and engaging real estate communities. Learn more about Mallcomm
Falcon.io provides a platform for social media marketing and customer experience management. It features tools for social media listening, engagement, publishing, measuring and customer data management. Marketers and companies can deliver more personalized brand experiences, across touchpoints, based on enriched customer profiles. The platform features a highly intuitive and collaborative UI and is complemented by comprehensive support and consultancy services. Learn more about Falcon.io Social media marketing & customer experience management on one easy-to-use platform. Learn more about Falcon.io
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers.EngageBay offers free live chat software to engage with and deliver the personalised one-on-one support to every customer using a simple and powerful free live chat software. - all from one easy to use platform. Learn more about EngageBay EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads. Learn more about EngageBay
Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 90k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep everyone focused on the activities that drive deals to close. With Pipedrive nothing falls through the cracks. It is easy to use and helps to keep focus, so your team will love to use it and you can trust the data in the system. Its simple to get started, but powerful enough adapt to any sales process. Learn more about Pipedrive Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. Learn more about Pipedrive
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 40,000 customers, including Bridgestone, HP, Harvard University and DHL. Learn more about Freshdesk Freshdesk is an easy-to-use customer service software that helps over 40,000 businesses worldwide create stellar customer experiences. Learn more about Freshdesk
LiveAgent is a fully-featured customer engagement software that gives you the ability to communicate with your customers through multiple customer-preferred channels such as email, text, voice call, or social media. LiveAgent offers powerful reporting features, a universal inbox and a hybrid-ticketing system. Join companies like BMW, Yamaha, and Huawei in providing world-class customer service. Start your free trial, no credit card required. Learn more about LiveAgent Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent Learn more about LiveAgent
Userlike boosts customer engagement through chat and messaging. Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of your customer interactions. Born and hosted in Germany. Userlike keeps your and your customers' data safe with a 100% GDPR-compliant communication solution. Learn more about Userlike Userlike is the first and only live chat software to help your business win and nurture customers across messaging channels. Learn more about Userlike
Transform your organization's customer experience with the SoGoCX platform. Meet customers where they are in their journey, pinpoint weaknesses, identify opportunities, and take action. With comprehensive analytical power at your fingertips, including Key Driver Analysis (KDA) you'll identify CX priorities based upon your customers' attitudes, needs, and behaviors. See why 79% of our customers leave a competitor for us. Schedule an introductory call with a customer experience expert now. Learn more about SoGoSurvey Enterprise Discover insights. Take action. SoGoCX helps prioritize what to do next for the biggest impact on customer experience. Learn more about SoGoSurvey Enterprise
Pendo was founded when alumni from Rally, Google, Cisco and Red Hat combined their heads and hearts to build something they wanted but never had as product managers a simple way to understand and attack what truly drives product success. With powerful analytics, in-application user feedback, and contextual guidance designed to help companies measure and elevate the customer experience within their applications, Pendo is on a mission to improve society's experiences with software. Learn more about Pendo Capture user behavior data, segment users, and then take action through in-application messaging, surveys and polls. Learn more about Pendo
In professional services, client confidence is essential, and theres no better way to achieve this quickly, than through clear, internal and external communication. Thats why companies chose Huddle for its secure client portal. Every company has to work across organizational boundaries, jurisdictional boundaries and deal with a lot of sensitive, confidential information. With the increase in cybercrime, companies needed a solution that will safeguard their data as well as their clients. Learn more about Huddle A secure client portal solution for clear, transparent document collaboration internally and externally. Learn more about Huddle
SendX is an Affordable, Intuitive & Feature-rich Email Marketing Software for marketers & business owners. SendX prides itself on enabling marketers with one of the simplest UIs in the industry. SendX provides unlimited email sends with every plan, powerful automation capabilities, 24x7 live support, best of breed email deliverability. 3000+ companies worldwide trust SendX for their Email Marketing. **Start with 14 days free trial (no credit card required). **Pricing starts at $9.99/month Learn more about SendX Affordable, Intuitive & Feature-rich Email Marketing Software for marketers and business owners. Starts with a 14 days free trial. Learn more about SendX
Disciple is where communities thrive. Our platform helps brands build independent, valuable and trusted communities in a safe space that they own and control. We create safe social spaces to help brands and businesses transform their customer bases into thriving customer communities. Gather and engage your customer community in your own branded space. Understand and segment your customers using advanced analytics. Drive sales with in-app purchases. Transform your customer community today. Learn more about Disciple Our interactive software drive 16x more engagement than typically seen on branded social media pages. Learn more about Disciple
Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling. Acquires flexible and scalable software suite meets the customer service and support needs of any business on any device. Learn more about Acquire Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. Learn more about Acquire
Trengo increases team productivity and efficient customer communication by unifying all communication channels in one collaborative inbox. Receive messages from Email, Facebook Messenger, WhatsApp, SMS, voice, live chat and many more in one central place. Learn more about Trengo Provides an inbox for companies to communicate efficient with their clients via different communication channels in one central place. Learn more about Trengo
Notificare is a leading powerful Customer Engagement Platform that helps brands to (re)engage their audience, shed light on customer behavior, and increase conversions. One single tool, with channels App Push, Web Push, Email, SMS, and Mobile Wallet., to deliver the most engaging messages and interactions. Founded in 2012, Headquartered in Rotterdam, Netherlands. Notificare is ISO/IEC 27001:2013 certified. Every superhero needs a sidekick. Learn more about Notificare Notificare is the Customer Engagement Platform that helps brands to (re)engage their audience to increase retention and conversions. Learn more about Notificare
Exceed.ai platform helps marketing & sales teams to drive more pipeline from email, SMS & website visitors. Exceed AI Assistant works 24x7 alongside humans to ensures every lead is followed up with, nurtured, and qualified using two-way email, SMS & chat conversations. When a lead is qualified and ready to talk to a human the assistant will automatically schedule a meeting for your reps. Exceed automatically updates your CRM and marketing automation platform with the latest lead status Learn more about Exceed.ai AI Assistant that works alongside your team to ensure every lead is followed-up, qualified & nurtured and schedules qualified meetings Learn more about Exceed.ai
Maropost's digital marketing platforms help you turn prospects into clients by ensuring delivery of targeted messaging to the right contact at the right time. Through integrated marketing and sales automation, Maropost provides essential tools, strategic guidance and support needed to create more personalized customer experiences through a 360-degree business view from marketing automation to CRM, commerce, and customer support Learn more about Maropost Maximize revenue with our cloud-based marketing automation platform designed for multi-channel customer engagement. Learn more about Maropost
Browser-based software solution for customer communication via the most popular messaging apps: WhatsApp, Facebook Messenger, Apple Business Chat, Viber and Telegram. With our platform, you can resolve incoming customer inquiries over one central platform with an intuitive interface and automation options. Start reducing support costs, raise productivity, and increase your customer satisfaction. Learn more about Messenger Communication Platform Manage your customer communication via the most popular messaging apps WhatsApp, FB Messenger, Apple Business Chat, Telegram, Viber Learn more about Messenger Communication Platform
Chaordix powers long-term customer communities for engagement, insights, and collaborative innovation. Our platform goes beyond traditional forums and boring surveys with creative challenges, activities, discussions, gamification, blogs and more. Chaordix enables you to launch, build and drive a dynamic online community, eliminating the barriers between you and your customers. We work with F500 co's, NGOs, agencies, govs, and more. Learn more about Chaordix Chaordix powers branded, thriving, long-term customer communities for engagement, insights, and collaborative innovation. Learn more about Chaordix
Turn your customers into your brand advocates with world's most engaging automated Loyalty Program. Most effective, economical, easy to setup, customizable and highly scalable. Seamless and friction-less for consumers to use. The consumer participation is very high, with some of our clients achieving up to 76% consistent conversion rate. Comes with marketing automation to re-engage customers and advance dashboards for data analytics and reports. Learn more about Consumer Marketing Platform A comprehensive loyalty and digital marketing platform to acquire, influence and re-engage your customers at scale Learn more about Consumer Marketing Platform
Twik automatically personalizes websites to increase conversions and retention. Based on unique machine learning algorithms capable of understanding anonymized visitors, site structures and traffic, Twik provides your visitors with tailored content + messaging and creates an engaging experience for all users. twik announced one of the promising startups for customers experience, approached for one of the 100 best startups in Europe and selected 5 of the best disrupter Consumer Retail startups. Learn more about Twik Twik automatically personalizes websites to increase conversions-retention and creates an engaging experience for all - automatically. Learn more about Twik
We build software for universal customer engagement. By focusing on the customer, we deliver success for your business. Using our operating system, we centralise your digital contacts to increase both the quality and the efficiency of your operators. This is backed up by our bespoke automation functionalities. Our approach is truly omnichannel; no matter where/when/how your customer gets in touch, their query will be handled by the right person, using the right information, at the right time. Learn more about Gnatta Gnatta creates market leading omnichannel customer communication software, with products available for businesses of all sizes. Learn more about Gnatta
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Ecrion is a modular, highly scalable platform for Document Automation, Customer Communications, Customer Experience and Digital Experience. Available either on-premises or in the cloud, you deploy only the services you want. Developed from the ground-up as a single, integrated solution, and with packaged integrations to major CRM's, ERP's and Core Systems, Engage is quick and easy to implement. Learn more about Ecrion Customer Experience Automation: Customer Journey Automation, Customer Communications, Document Automation, Digital Experience Learn more about Ecrion
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Top eCommerce brands, including TechStyle, Nike Jordan, Lane Bryant, Calvin Klein, and more, use Snaps' enterprise solution to drive revenue, improve agent efficiency, and increase customer satisfaction. Why Snaps: Incorporating best-in-class NLP solutions Built For Personalization Providing Analytics & Insights for Every Team Omnichannel: Web, SMS, Googles Business Messages, Apple Business Chat, Facebook Messenger & WhatsApp. Enterprise Customer Success Learn more about Snaps Snaps is the #1 Conversational Automation Platform for eCommerce. Learn more about Snaps
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Our custom solution is created to fit your unique business and its challenges. Safely engaging, interacting, and conversing in a way that will truly change how your customers view your brand. PRSONAS-Custom effortlessly speaks and understands almost any language even sign language performing for your company tirelessly, without judgment, and never having a bad day. Their human-like personalities help represent your vision and minimize the transmission of germs and viruses, anywhere, anytime. Learn more about PRSONAS-Custom PRSONAS-Custom is a digital assistant unique to your brand, serving your customers with human-like engagement in a safe, healthy way. Learn more about PRSONAS-Custom
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Engage your customers via email, social media, live chat, self-service portals and web forms in single interface communication. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Take your customer support to the next level. All you need is the right helpdesk software to engage your customers over multi-channel.
Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options. Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
Engage with customers either on-the-go or within the dashboard to deliver a fantastic customer experience. Interact with customers through webchat, live chat, chatbot, and text messaging, all in one easy-to-use platform. Through text messaging, promotional messages can be sent out individually or in bulk. Respond to every message from multiple channels all from one platform. Interact with customers through webchat, live chat, chatbot, and text messaging, all in one platform.
SurveyGizmo helps you collect the best Customer Engagement Feedback from any source, simply and without hidden costs. Measure NPS, Customer Satisfaction (CSAT), Customer Effort and more. Your customer responses can trigger automatic messages to alert your team to take immediate action. We make it easy to integrate this feedback into your core business applications and connect it across the organization. SurveyGizmo puts feedback in the hands of the people who can take action. SurveyGizmo puts Customer Feedback in the hands of the people who can take action and integrates with the systems you use every day.
Influitives allows you to build a community and invite advocates-customers, partners and employees-to complete activities: referrals, product reviews, social media posts, and more. As they complete these activities, which can be targeted to groups or individuals, they automatically earn points, badges, and levels to redeem perks and privileges. Easily report on all activities completed, and integrate with your CRM and more to incorporate advocacy into every step of the customer journey. Influitive is a customer engagement and loyalty platform, helping B2B companies acquire, grow, and retain customers - at scale.
Qualtrics CustomerXM (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started! Qualtrics CustomerXM makes it easy for companies to monitor, respond, and improve every key moment along the customer journey.
Front is the first email management software that help teams collaborate with more engagement, transparency and accountability to manage hundreds of customer emails. With Front, you can assign emails to teammates, internally share and discuss emails without messy forwards and reply-alls, or set reminders to respond later. Email templates, sequences, mail merge, and shortcuts automate your workflow to save time. Try Front for free. Front is the first shared inbox that helps teams collaborate around every email with more transparency, accountability, and efficiency.
ClientPoint helps you win more business, get higher close rates, shorter sales cycles & lightning fast proposal creation with our top rated sales enablement solution. Quickly create, send, manage and track engaging multimedia eBrochures, proposals, price and product quotes, contracts, presentations and more. Integrates with Salesforce, Microsoft Dynamics, NetSuite, Hubspot, Zoho, Base, DocuSign, Sertifi and Right Signature. Sales & marketing teams looking to improve their online relationship with prospects & clients. We tie SaaS together into a ClientPoint.
amoCRM is the world's first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails and calls from a single app. Now every interaction with your customers can be a personalized one-on-one dialogue. Plus managers love our powerful analytics, reporting and automation tools.It's the perfect messenger-based sales solution for entrepreneurs and SMBs. amoCRM is the world's first messaging-powered CRM. It features sales pipeline, lead tracking, multichannel communication and more.
Who likes to take a survey? No one. Feedier is a new innovative platform to collect valuable Feedback. Stay leader, turn feedback into growth leverage by making data-driven decisions to improve your services and products. 1. Create highly engaging forms in minutes with your teams. 2. Get more responses through customized messages in your best-performing channels. 3. Empower your data with crossed information from your applications and machine learning 4. Collaborate and take actions Feedier is a feedback management platform to collect valuable insights with your teams through highly-engaging and gamified forms.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant. UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
Optimity is a hyper-adaptive employee success and wellness platform. It is designed to engage employees (77-98%+) and reduce costs for employers. Using the science of micro-habit coaching, we provide a mobile-1st experience for employees. Optimity apps sync with your current routines (calendar, other apps, wearables, etc.) to form small, healthy micro-habits that help you live happier and longer. HR leaders use the Optimity administrator panel to launch Health Risk Assessments and report ROI. SaaS solution that helps businesses create holistic wellness programs, schedule micro-activities, and collaborate with colleagues.
Ebsta's Relationship Intelligence Platform helps B2B Sales teams build better relationships to drive predictable revenue growth. Ebsta seamlessly integrates Salesforce, emails and calendars to automatically unlock your company network, create personalised cadences, track engagement in real-time, score customer engagement and measure team performance. Ebsta's Relationship Intelligence Platform helps B2B Sales teams build better relationships to drive predictable revenue growth.
Screencastify is an ultra simple screen recorder that will supercharge the way you communicate at work. Record, edit and share HD videos in seconds. Instead of typing up long emails, reports or documentation, deliver your message more quickly and clearly with a screen video. Used by account managers, UX designers, sales teams, and marketers around the world. Record, edit and share HD screencasts from within your Chrome browser. Create engaging product demos, tutorials, UX/UI tests and more.
With the SmartSurvey SaaS platform, users can capture, analyse and report virtually any type of data via a simple, yet stylish, online survey service. SmartSurvey allows users to directly reach the people whose opinions matter the most, clients, partners, patients, students and suppliers. SmartSurvey specialises in providing survey solutions for multinational business and enterprise clients, offering dedicated support and secure data storage on UK/EU based servers. SmartSurvey is an online survey solution that helps anyone create surveys, collect data and analyse results.
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
Social proof is most powerful for those who feel unfamiliar or unsure in a specific situation and who, consequently, must look outside of themselves for evidence of how best to behave there. It can boost desirability and act as a powerful conversion trigger at a pivotal point in the buying journey. ProveSource is a social proof marketing platform that streams recent customer behaviors on your website to build trust and increase conversions. ProveSource turns your website into a busy and interesting place that compels buyer action by showing recent customers activity.
At Mixpanel, our mission is to increase the rate of innovation. Through our powerful customer analytics platform, companies can analyze how and why their customers engage, convert, and retain across web, mobile, and smart devices. Then use that data to improve their experience. Over 26K companies - including 30% of The Fortune 100 - trust Mixpanel to grow their business. Mixpanel is headquartered in San Francisco with offices in New York, Seattle, Austin, London, Barcelona, and Singapore. Mixpanel helps companies analyze how customers engage, convert, and retain - then use that data to improve their experience.
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content, ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more!
Hassle-free live chat software re-imagined for business growth. Convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan. Zoho SalesIQ helps engage site visitors in real-time to convert them into paying customers. SalesIQ has 100,000 users worldwide.
Lead conversion solution that helps businesses boost sales and lead functions with social proof, live visitors, & real-time activities. Lead conversion solution that helps businesses track website traffic, capture consumer details and monitor real-time user activities.
WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Founded in 2011, WalkMe software is used by more than 2,000 companies globally, including over 30 percent of Fortune 500 companies. WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world.
Liveoak is a virtual customer engagement and business platform that enables your representatives to connect, engage and complete work with customers in a seamless way. Liveoak seamlessly combines modern conferencing, forms collaboration, e-Signature and efficient data/I.D. capture combined with bank-grade security and a complete System-of-Audit. Our mission is to create an engagement platform that allows large companies to do business in a virtual context. Liveoak Technologies. We get virtual business done.
3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, SFDC, and MS Dynamics. With deployments on four continents and a growing base of Global 2000 clients, 3CLogic drives digital transformation by improving CX, operational efficiency and reporting insights with dynamic IVR, CTI, AI, and speech analytics. Leading cloud contact center solution designed to help enterprises improve CX for customers and employees.
ReachEdge is our easy-to-use Customer Engagement Software for local businesses. ReachEdge give you tools to engage customers on your site, track where your leads are coming from, and capture online and phone leads into a central inbox, which makes it easy for you to engage with your leads and see what marketing tactics are working best for your business. ReachEdge provides you an easy way to manage your leads and get more customers that enables you see what your marketing is getting you.
SurveyMonkey CX is a turn-key NPS solution with robust features designed to collect, understand, and act on your customer feedback. Trigger personalized surveys through multiple channels to increase response rates. Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks. Take action faster by quickly closing the loop with customers. Easily share NPS insights with your team using custom reports, data exporting, and integrations. The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX.
MoEngage is an intelligent customer engagement platform for the customer-obsessed marketer. We help you delight your customers and retain them for longer. With MoEngage you can analyze customer behavior and engage them with personalized communication across the web, mobile, and email. MoEngage is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization - in one dashboard. An intelligent Customer Engagement Platform that brings customer analytics, AI-powered optimization and personalization options to one.
An audience engagement software platform optimized for running promotions, contests, quizzes, and ballots for media companies. Including a robust email platform, Second Street enables their partners to connect with their community on a whole different level. Audience engagement software and robust email platform optimized for running promotions and contests for media companies.
AiTrillion is first ever SAAS based Artificial Intelligence enabled - All In One Marketing Platform for eCommerce sellers. Aitrillion derives its AI power from over 80 million+ verified online consumer data, 100,000+ Seller Network & $3.8B USD worth transactions analyzed & counting. Aitrillions 8+ customer engagement channels integrated with analytics built for eCommerce industry, we at AiTrillion specialize at connecting the dots between millions of customers across 175+ countries. The All-In-One Automated Ecommerce Marketing Platform For Businesses At Every Stage.
Best suited for fitness, beauty, wellness, and dental markets. Whether responding to missed calls or marketing to your clients, True Lark's (formerly FrontdeskAI) virtual front desk assistant can be used to create consistency in your communications, better customer experiences, increase revenue, improve retention, and give you time back in your day. Integrates with Phorest, Acuity, MINDBODY, & MarianaTek. With True Lark, consumers can text, call, or live chat with your business 24/7. A Remarkably human-like front desk assistant.
SurveyLab is a professional online survey tool that supports survey creation, automates response collection and report generation. System is a web application and no additional software expect web browser is needed to use it. Some of the service features include: advances logic & randomization, any language support & multi-language surveys, teamwork & survey results sharing, enhanced security (SSL/HTTPS), survey results export (Excel, SPSS, PowerPoint), branding & white label surveys, API. Professional online survey software. Surveys, questionnaires, forms and tests for Customer Experience, Market Research, HR and more!
Annex Cloud's unified loyalty solution keeps your customers engaged with through advanced loyalty, referral marketing, and user generated content solutions. With Annex Cloud, you can engage your customers wherever they are with full-featured omnichannel capability. Keep them coming back through rewards, referrals, brand advocacy, and more whether they are online, in-store, and both. Annex Cloud's customer engagement loyalty program helps keep your customers attentive, engaged and loyal to your brand.
Customer Engagement Software that'd make both your mom and Walt Disney proud. Revetize helps local businesses build: Online Review, Referral, Promotion, NPS, Customer Follow-up and Loyalty Campaigns while integrating these strategies into a single follow-up process. We do that through: Text, Email, Voicemail and Pen-Written letters. We essentially help you turn your customers into an army of marketers. (Give it a look...seriously). Small Business Marketing Software helping grow Reviews, Referrals & Repeat Purchases via Text, Email, Voicemail & PenWritten Letters.
Zoho CRM Plus being a unified platform, is the ideal solution for businesses looking to provide enhanced customer experiences with streamlined administration, omnichannel customer engagement, social media marketing, powerful analytics, built-in AI, intelligent chat bots and more. Zoho CRM Plus helps you deliver exceptional customer experiences and convert them to brand advocates.
Create engaging online learning experiences to boost customer engagement with your products and services. Start clients on a path to success by guiding them through everything they need to know in an accessible, modern online learning environment. Leverage learning paths, gamification, blended learning, and assessments to ensure product adoption and decrease churn. The Thought Industries platform provides a complete end-to-end suite of features to engage customers across the entire lifecycle. The Thought Industries platform helps companies onboard, train, and certify customers with engaging online learning.
Phone2Action is the world's leading technology company for public policy engagement, built to empower the problem-solver and advocate that lives in everyone. Our platform has helped over 11 million advocates make more than 27 million connections with elected officials and other decision-makers, with 25 new connections added every minute. Phone2Action is the world's leading technology company for public policy engagement, built to empower the advocate in everyone.
Iterable is a growth marketing platform that allows you to send personalized messages at scale across channels. Learn how to build promotional campaigns to attract prospects, welcome campaigns to nurture new users, re-engagement campaigns to convert existing customers, and customer loyalty campaigns to retain customers. With Iterable, you can build campaigns for each stage of the buyer journey and ultimately increase customer engagement on multiple channels. Iterable is the growth marketing platform that powers true omni-channel customer engagement at scale.
Engage with your customers on the channels they prefer. Whether it's SMS/text, web chat, Facebook Messenger, Twitter, WhatsApp and more. Your customer can easily get in touch with you for pre-sales support or post sales service. Use new or current landlines to send and receive messages. See more at Quiq.com. Engage with your customers on SMS/text, web chat, and social with the help of AI powered chatbots, routing, and queuing.
Building artificial intelligent chatbots for the everyday online retailer. Acobot is one of the leading artificial intelligence chatbot providers for e-commerce and online retailers. Powered by advanced machine learning technology, Acobot learns from your website and engages with users autonomously. No coding needed, Acobot is supported by leading e-commerce builders such as Shopify, WooCommerce, and others. Acobot is an artificially intelligent chatbot that uses machine learning to engage with your customers automatically.
Froged helps you improve your Customer Success and Support processes. Our tool has been designed to nurture your customers throughout their entire lifecycle. With Froged you will be able to increase engagement, retention, and reduce churn. Serve your customer's unique needs with customized email campaigns, a beautifully integrated knowledge base, live chat, and automated messages. Improve your Customer Success and Customer Support and nurture your clients throughout their entire lifecycle.
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn. Delighted is the easiest and fastest way to gather and act on customer, employee, partner and vendor experience insights.
BrightInfo doubles your conversion rate using a personalization algorithm that automatically analyzes visitor behavior and serves highly relevant content to each at suitable points during the natural browsing flow. BrightInfo runs autonomously and requires no extra-work from the site operator. A/B testing during free trial ensures BrightInfos impact on conversion rate is beyond reproach. BrightInfo doubles conversion rates using a personalization algorithm that analyzes visitor behavior and serves highly relevant content
Bold360 is the ultimate AI-powered customer engagement platform helping companies of all sizes build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. By blending the best of AI and agent-based technology, Bold360's suite enables companies to meet soaring customer expectations while allowing agents to do what they do best - be human. Bold360 is an AI-powered customer engagement solution delivering personalized interactions and the fastest time-to-value.
Truepush is a free-forever push notification company for websites. Truepush is working closely with 20,000+ developers/marketers globally. Bloggers, Marketers, App owners & developers from varied industries including Media houses and E-Commerce websites are sending millions of notifications every day. We have advanced features like Segmentation(Pre-defined and custom segments), Project duplication, Triggers & Templates that make it a user-friendly tool. Truepush is a free-forever push notifications company for both web & mobile with deep analytics and easy-to-use dashboard.
Apollo is the unified engagement acceleration platform that gives reps the ability to dramatically increase their number of quality conversations and opportunities. Reps are empowered do more than just conduct outreach, they learn who to target, how to reach out, and what to say at speed and scale. We help drive growth and success by providing the means for teams to discover and utilize their organizations unique best practices. Apollo is the foundation for your entire end-to-end sales strategy.
Capture, organize, and analyze user feedback in one place to inform your product decisions. Prioritize feedback, build a roadmap, and close the communication loop with a built-in changelog. Canny is a user feedback tool built to cover everything you need to navigate the entire feedback cycle.
Vizury Engage360 is an AI-driven Omnichannel marketing platform that optimizes the potential of each channel & delivers integrated user experiences across connected devices. It delivers high value user conversions by empowering marketers to seamlessly craft unique consumer journeys & enables timely decision-making across multiple touch-points powered by machine learning that learn & evolve real-time. The platform aims to bring efficiency in marketing spends by integrating CRM & paid channels. Vizury Engage360 is an AI-driven Omnichannel marketing platform that enables marketers to drive incremental conversions & conversations
AnnounceKit is a newsfeed with eye-catching widgets. Best way announce product updates, release notes, changelog or whatever you call it. It is powered with email notifications, user feedback, analytics and users segmentation AnnounceKit is a newsfeed with eye-catching widgets, feedback collection, analytics and user tracking segmentation
Story by PulsePoint makes content marketing more efficient, more effective and more trackable. We extend your targeted reach across premium social, native, and content discovery channels. Our platform optimizes to your KPIs to maximize engagement and deliver clear ROI. How it works: Upload your content via URL and create multiple headline/image variants for each channel seamlessly, choose your channels you want to advertise on. Story optimizes towards KPIs. Manage, distribute and optimize your content across premium publishers through 25+ social, native and content discovery partners.
Marketing assistant that creates and distributes email newsletters, captures contact information from social media content and email. Marketing assistant that creates and distributes email newsletters, captures contact information from social media content and email.
Skilljar is the leading training platform purpose-built for external education. Our enterprise-grade platform gives you all the tools you need to onboard, engage, and retain customers at scale. With Skilljar, increase adoption and renewal rates by providing consistent, comprehensive, and trackable customer training. Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale customer and partner training.
Who Uses This Software? Marketing and sales professionals who want to optimize their sales and marketing processes, encourage collaboration across their organizations and improve business results. Mobile Locker is a powerful, yet cost-effective, sales enablement system. It makes it easy for marketers to develop, update and distribute content and monitor its usage and effectiveness. The app also makes it simple for salespeople to access and customize sales materials and share them with buyers. Mobile Locker enables you to easily upload and distribute all of your sales materials, presentations, & forms to the right team members
Eltropy enables Credit Unions to communicate with members over Text Messaging in a secure and compliant way. Using Eltropys technology within your core system Lending, Collections, Sales, Marketing, Contact Center, and other teams at CUs can leverage Text Messaging to increase member engagement and receive relevant member insights via Analytics. Engage Credit Union members on their preferred platform texting. Gain insight to send highly targeted, secure and compliant messages.