573 results
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Automate your Customer Engagement operations in minutes with ready-to-use templates. Try Pipefy for free. Learn more about Pipefy
Pipefy is a no-code workflow automation software that empowers managers to create and automate workflows without technical skills. Improve customer engagement with Pipefy by standardizing workflows, automating emails, streamlining customer requests, and optimizing your onboarding process with an intuitive, easy-to-use, no-code platform. Follow the steps of companies such as Visa, IBM, Volvo, Santander, and Kraft Heinz. Improve speed, deliver higher-quality outcomes, and make data-driven decis Learn more about Pipefy
Pipefy is a no-code workflow automation software that empowers managers to create and automate workflows without technical skills. Improve customer engagement with Pipefy by standardizing workflows,...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
An insight-led customer experience platform that enhances the customer journey with real-time insights and cross-channel marketing. Learn more about Mapp Cloud
Mapp Cloud powers data-driven marketing growth, using artificial intelligence to generate actionable insights that let you connect with consumers along their journey with your brand. In doing so, the platform enables marketers to create meaningful moments with their audience, maximize every opportunity, and drive revenue for their business. It's an enterprise-level marketing platform, without the enterprise-level cost. Learn more about Mapp Cloud
Mapp Cloud powers data-driven marketing growth, using artificial intelligence to generate actionable insights that let you connect with consumers along their journey with your brand. In doing so, the...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
An all in one platform offering Panel Management, Multi Mode Data Collection, Automated Recruiting, incentive management and more. Learn more about ARCS
ARCS is an enterprise research operations platform offering Panel Management, Multi-Mode Data Collection, Automated Recruiting, Incentive management and Engagement Tracking. Our fully integrated email and messaging allows you to engage with your panel members and keep track of your touch points, studies they participated in, their answers, scheduling, reminding and incentive tracking. Learn more about ARCS
ARCS is an enterprise research operations platform offering Panel Management, Multi-Mode Data Collection, Automated Recruiting, Incentive management and Engagement Tracking. Our fully integrated...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Streamline your customer onboarding and support to reduce time-to-value, drive in-app engagement, and accelerate feature adoption. Learn more about Userlane
Ensure your customers unlock the potential of your software by helping them see the value of what you offer instantly. You can achieve this with our interactive guides, Virtual Assistant, and Announcements feature, which lets you ask for feedback and provide more support. Give your customers an immersive product experience and increase engagement by helping them achieve their goals step-by-step. Learn more about Userlane
Ensure your customers unlock the potential of your software by helping them see the value of what you offer instantly. You can achieve this with our interactive guides, Virtual Assistant, and...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Zoho CRM empowers organisations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM
Zoho CRM empowers small to large-sized organisations with a complete customer relationship lifecycle management solution for managing organisation-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Learn more about Zoho CRM
Zoho CRM empowers small to large-sized organisations with a complete customer relationship lifecycle management solution for managing organisation-wide Sales, Marketing, Customer Support & Service...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Engage customers and create positive interactions at enterprise scale with Sprinklr—powered by the industry’s most advanced AI engine. Learn more about Sprinklr
Wherever your customers go across 35+ modern channels, Sprinklr can help you create a seamless, positive experience—leveraging the industry’s most advanced AI engine to help you engage where and when it matters most. Over 90% of the world’s top 100 enterprises trust Sprinklr to deliver the most effective customer engagement solution. Leave point solution chaos behind and discover how the world’s only Unified-CXM platform can help you generate more revenue, reduce costs, and mitigate risk. Learn more about Sprinklr
Wherever your customers go across 35+ modern channels, Sprinklr can help you create a seamless, positive experience—leveraging the industry’s most advanced AI engine to help you engage where and when...

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Iterable is the growth marketing platform that powers true omni-channel customer engagement at scale. Learn more about Iterable
Iterable is a growth marketing platform that allows you to send personalized messages at scale across channels. Learn how to build promotional campaigns to attract prospects, welcome campaigns to nurture new users, re-engagement campaigns to convert existing customers, and customer loyalty campaigns to retain customers. With Iterable, you can build campaigns for each stage of the buyer journey and ultimately increase customer engagement on multiple channels. Learn more about Iterable
Iterable is a growth marketing platform that allows you to send personalized messages at scale across channels. Learn how to build promotional campaigns to attract prospects, welcome campaigns to...

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it. Learn more about elevio
Elevio enables teams to deliver contextual knowledge to customers, support agents and internal teams. We assist in delivering over 16 Million answers per month for 500+ companies Answering the same questions? Create and deliver in-app contextual helpers and hotspots before your customers ask the same questions. Deflect, on average, 23% of support tickets. Leaving your team to focus on more complex customer questions. Learn more about elevio
Elevio enables teams to deliver contextual knowledge to customers, support agents and internal teams. We assist in delivering over 16 Million answers per month for 500+ companies Answering the...

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Amplify Employee Advocacy and Engagement platform with features such as Verified social sharing, polling, voting, announcements & more. Learn more about Ambassify
Amplify your sales, recruitment, branding and overall online presence by actively involving the most valuable marketing resource you have: Your employees, partners and anyone else who's willing to vouch for you. Gather insightful input and trust your ambassador network to reach the right audience in a very cost-effective way. Ambassify grows along your organization and its ambitions. Set a low-threshold starting point to facilitate adoption and ease in to the full power along the way. Learn more about Ambassify
Amplify your sales, recruitment, branding and overall online presence by actively involving the most valuable marketing resource you have: Your employees, partners and anyone else who's willing to...

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Take your customer support to the next level. All you need is the right helpdesk software to engage your customers over multi-channel. Learn more about Zoho Desk
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Engage your customers via email, social media, live chat, self-service portals and web forms in single interface communication. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Learn more about Zoho Desk
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Engage your customers via email, social media, live chat, self-service...

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. Learn more about Pipedrive
Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 95k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep everyone focused on the activities that drive deals to close. With Pipedrive nothing falls through the cracks. It is easy to use and helps to keep focus, so your team will love to use it and you can trust the data in the system. Its simple to get started, but powerful enough adapt to any sales process. Learn more about Pipedrive
Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 95k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep...

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Sales prospecting software designed to help businesses identify and engage with qualified prospects. Learn more about Sopro
Sopro helps businesses to identify and engage with qualified prospects. Our experts target, research and engage prospects on behalf of your sales team. Prospects are engaged on a 1-to-1 basis with personalised, conversational introductions, designed to flow naturally into your sales pipeline. We are reliable, budget friendly and scalable. Welcome to the future of B2B sales. Learn more about Sopro
Sopro helps businesses to identify and engage with qualified prospects. Our experts target, research and engage prospects on behalf of your sales team. Prospects are engaged on a 1-to-1 basis with...

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Front is the leading customer communication hub that allows companies to offer tailor-made service at scale, across all channels. Learn more about Front
Turn every interaction into an opportunity to create loyal, happy customers for life. Front is a customer communication hub that allows companies to offer tailor-made service at scale. We combine the simplicity of the email inbox with the automation and insights of a CRM. Front makes it easy for teams to collaborate to proactively engage with customers and deliver personalized responses, so your customers always feel like the most important one. Learn more about Front
Turn every interaction into an opportunity to create loyal, happy customers for life. Front is a customer communication hub that allows companies to offer tailor-made service at scale. We combine the...

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Transform into a truly customer-centric organization with Alchemer. Make the voice of the customer heard across every decision you make Learn more about Alchemer
Alchemer is the only solution that helps small and mid-sized companies transform into truly customer-centric organizations by making sure the voice of the customer is heard loud and clear across every decision you make in every department. Hyper-personalized and actioned around the customer - from finding them to keeping them. With Alchemer you can turn customer feedback into golden action. Learn more about Alchemer
Alchemer is the only solution that helps small and mid-sized companies transform into truly customer-centric organizations by making sure the voice of the customer is heard loud and clear across...

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Learn more about Lob
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Lob takes the traditional, largely manual, process of proofing, printing, and mailing, and turns it into an automated service that integrates with your CRM, marketing automation, and customer database. With Lob, you can send retention postcards the same way that you use digital tactics. You can trigger direct mail engagements based on customer behavior or milestones. Learn more about Lob
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Lob takes the traditional, largely manual, process of proofing, printing,...

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent Learn more about LiveAgent
LiveAgent is a fully-featured customer engagement software that gives you the ability to communicate with your customers through multiple customer-preferred channels such as email, text, voice call, or social media. LiveAgent offers powerful reporting features, a universal inbox and a hybrid-ticketing system. Join companies like BMW, Yamaha, and Huawei in providing world-class customer service. Start your free trial, no credit card required. Learn more about LiveAgent
LiveAgent is a fully-featured customer engagement software that gives you the ability to communicate with your customers through multiple customer-preferred channels such as email, text, voice call,...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Turn surveys into conversations with our chat-like surveys. Engage better with your customers & employees. Learn more about SurveySparrow
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience. Learn more about SurveySparrow
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like...

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Landbot is the most intuitive no-code chatbot builder. Convert more traffic on your website using conversational strategies. Learn more about Landbot
Landbot is the most intuitive no-code chatbot builder. Convert more traffic on your website using chatbots to engage your site visitors, answer their questions in real time and automate your conversational strategies. Landbot perfectly fits in your marketing stack with native integrations like Slack, Google Sheets, Mailchimp, Zapier and many more. We have prebuilt templates for many use cases like lead gen, product recommendations and others so you can customize to your needs and launch fast. Learn more about Landbot
Landbot is the most intuitive no-code chatbot builder. Convert more traffic on your website using chatbots to engage your site visitors, answer their questions in real time and automate your...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Improve your Customer Engagement and nurture your clients throughout their entire lifecycle on a single and affordable platform. Learn more about Froged
The best solution to increase Customer Engagement in your company. Our tool has been designed to nurture your customers throughout their entire lifecycle. With FROGED you will be able to increase engagement, retention, and reduce churn. Serve your customer's unique needs with customized email campaigns, a beautifully integrated knowledge base, live chat, and automated messages . 7-day FREE Trial Learn more about Froged
The best solution to increase Customer Engagement in your company. Our tool has been designed to nurture your customers throughout their entire lifecycle. With FROGED you will be able to increase...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Notificare is the Customer Engagement Platform that helps brands to (re)engage their audience to increase retention and conversions. Learn more about Notificare
Notificare is a leading powerful Customer Engagement Platform that helps brands to (re)engage their audience, shed light on customer behavior, and increase conversions. One single tool, with channels App Push, Web Push, Email, SMS, and Mobile Wallet., to deliver the most engaging messages and interactions. Founded in 2012, Headquartered in Rotterdam, Netherlands. Notificare is ISO/IEC 27001:2013 certified. Every superhero needs a sidekick. Learn more about Notificare
Notificare is a leading powerful Customer Engagement Platform that helps brands to (re)engage their audience, shed light on customer behavior, and increase conversions. One single tool, with...

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Adding LiveChat to your website gives customers the chance to talk to you directly and address any questions they may have instantly. Learn more about LiveChat
LiveChat allows for instant communication with website visitors and enables prompt resolution to their questions or concerns. Plus it provides the option for tracking your visitors and sending personalised messages to appear based on specified conditions, such as the number of visited pages or time spent on the website. Learn more about LiveChat
LiveChat allows for instant communication with website visitors and enables prompt resolution to their questions or concerns. Plus it provides the option for tracking your visitors and sending...

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Fast and simple no-code SaaS platform to create a AI chatbot. Make AI accessible ans simple. The made in Swiss of Virtual Agent Learn more about deeplink.ai
Deeplink provides an accessible AI, ensuring data protection, and respectful of the environment, to reveal the full potential of the human-machine relationship. The platform allows to create an intelligent virtual assistant “with 1 click, in a few hours”. It’s obviously a bit more than that, but our product has been thought and designed for all users, including those with absolutely no coding experience. The data are stored in Switzerland in Eco-responsible Data center. Learn more about deeplink.ai
Deeplink provides an accessible AI, ensuring data protection, and respectful of the environment, to reveal the full potential of the human-machine relationship. The platform allows to create an...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Build meaningful customer relationships over any channel with the Infobip full-stack cloud communication platform. Learn more about Infobip
Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, authentication, support, and retention. Learn more about Infobip
Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Tribe is an online community platform that powers customer engagement via activity feeds, social widgets, gamification & notifications. Learn more about Tribe
Customizable online community platform to connect, engage, and retain users. Enable your users to discuss and connect under your brand. Members can write articles, ask questions, submit answers, create polls, upvote, comment, and share interactive content. Engage your members with our powerful gamification system, personalization, and notification tools. Leverage Tribe's modular community engine, apps, integrations, widgets, and API to create habit-forming online communities. Learn more about Tribe
Customizable online community platform to connect, engage, and retain users. Enable your users to discuss and connect under your brand. Members can write articles, ask questions, submit answers,...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Mallcomm is a leading B2B/B2C digital platform which is being utilised by clients across the globe to engage tenants and customers. Learn more about Mallcomm
The Mallcomm platform is being utilised by leading property teams to engage with customers and visitors and enhance their experience of a shopping destination. The app-based B2C platform, which can be white-labelled for clients, has proven to be invaluable for gathering data insights and learning about customers. Tenants and organisations within properties also benefit as they can be enabled to publish unique, traceable offers and events to drive increased revenue. Learn more about Mallcomm
The Mallcomm platform is being utilised by leading property teams to engage with customers and visitors and enhance their experience of a shopping destination. The app-based B2C platform, which can...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Unified platform for social media and customer experience management with highly intuitive and collaborative UI. Learn more about Falcon.io
Falcon.io is a unified platform for social media and customer experience management. This platform is a one-stop solution for any marketer's social listening, engagement, publishing, measuring and benchmarking needs. Falcon helps marketers deliver more personalized brand experiences across all digital touchpoints, based on enriched customer profiles. This platform features a highly intuitive and collaborative UI and is complemented by the best support team in the business. Learn more about Falcon.io
Falcon.io is a unified platform for social media and customer experience management. This platform is a one-stop solution for any marketer's social listening, engagement, publishing, measuring and...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads. Learn more about EngageBay
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers.EngageBay offers free live chat software to engage with and deliver the personalised one-on-one support to every customer using a simple and powerful free live chat software. - all from one easy to use platform. Learn more about EngageBay
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with an adaptive platform that automates manual work and connects teams in a digital workspace. The platforms features include: customizable workflow templates, time tracking, automations, data dashboards, and integrations with popular tools. More than 100,000 companies around the world rely on monday.com. Learn more about monday.com
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with an adaptive...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Userlike is the first and only live chat software to help your business win and nurture customers across messaging channels. Learn more about Userlike
Userlike boosts customer engagement through chat and messaging. Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of your customer interactions. Born and hosted in Germany. Userlike keeps your and your customers' data safe with a 100% GDPR-compliant communication solution. Learn more about Userlike
Userlike boosts customer engagement through chat and messaging. Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Tango Card bundles simple technology, great rewards, and expert service to help companies get the most out of their reward programs. Learn more about Tango Card
Tango Card provides leading incentive-delivery technology to organizations in the B2B space. Globally, enterprise companies use this technology to deliver an extensive catalog of domestic and global e-gift cards as part of consumer loyalty programs, sales incentive programs, health and wellness engagement, and employee recognition. Tango Card believes instantly delivering the most desirable rewards maximizes impact and drives real business results. Learn more about Tango Card
Tango Card provides leading incentive-delivery technology to organizations in the B2B space. Globally, enterprise companies use this technology to deliver an extensive catalog of domestic and global...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Capture user behavior data, segment users, and then take action through in-application messaging, surveys and polls. Learn more about Pendo
Pendo was founded when alumni from Rally, Google, Cisco and Red Hat combined their heads and hearts to build something they wanted but never had as product managers a simple way to understand and attack what truly drives product success. With powerful analytics, in-application user feedback, and contextual guidance designed to help companies measure and elevate the customer experience within their applications, Pendo is on a mission to improve society's experiences with software. Learn more about Pendo
Pendo was founded when alumni from Rally, Google, Cisco and Red Hat combined their heads and hearts to build something they wanted but never had as product managers a simple way to understand and...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Cloud-based, scalable customer service optimization software available on a unified platform for demanding B2B service teams. Learn more about Vivantio
Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence. Learn more about Vivantio
Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement Learn more about Genesys Cloud CX
The Genesys Cloud platform is the next-generation, all-in-one omnichannel cloud contact centre solution that helps you effectively manage inbound volume and outbound campaigns using powerful routing capabilities. A unified desktop enables agents to get a 360-view of your customer, and seamlessly switch between channels and interactions. Drill-down analytics, recording policies and workforce management are built in. Weekly feature releases ensure you'll always exceed customer expectations. Learn more about Genesys Cloud CX
The Genesys Cloud platform is the next-generation, all-in-one omnichannel cloud contact centre solution that helps you effectively manage inbound volume and outbound campaigns using powerful routing...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Higher Logic's Online Community platform enables better customer support, natural customer advocacy, and increased customer retention. Learn more about Higher Logic
Higher Logic's Online Community platform gives your organization the tools to engage with your customers, enabling better customer support, natural customer advocacy, and increased customer retention. Give your customers the tools they need throughout their journey to learn, share ideas, and become loyal advocates -- ultimately driving retention, revenue, and customer satisfaction. Best suited for Enterprise and Mid-Market organizations. Learn more about Higher Logic
Higher Logic's Online Community platform gives your organization the tools to engage with your customers, enabling better customer support, natural customer advocacy, and increased customer...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Kangaroo Loyalty and Rewards gives your business all the tools to attract, keep, connect and grow your business. Learn more about Kangaroo
Maximize your sales and customer engagement with Kangaroo Rewards. Kangaroos robust loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, and custom omnichannel experience. Kangaroo Rewards offers in-depth reporting to monitor and adjust your program based on customer behavior and trends. POS Integrations: Lightspeed Retail/e-commerce/Restaurant, Shopify, Magento, Vend, Woo Commerce Learn more about Kangaroo
Maximize your sales and customer engagement with Kangaroo Rewards. Kangaroos robust loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards,...

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
A secure client portal solution for clear, transparent document collaboration internally and externally. Learn more about Huddle
In professional services, client confidence is essential, and theres no better way to achieve this quickly, than through clear, internal and external communication. Thats why companies chose Huddle for its secure client portal. Every company has to work across organizational boundaries, jurisdictional boundaries and deal with a lot of sensitive, confidential information. With the increase in cybercrime, companies needed a solution that will safeguard their data as well as their clients. Learn more about Huddle
In professional services, client confidence is essential, and theres no better way to achieve this quickly, than through clear, internal and external communication. Thats why companies chose Huddle...

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  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
UniFocus technology offers best-in-class workforce management tools that empower managers to make smarter, faster decisions. Learn more about UniFocus
UniFocus is a leader in workforce optimization, combining labor-management solutions and time and attendance systems with customer and employee engagement insights. UniFocus's tools leverage a deep well of industry expertise which make labor forecasting, budgeting, scheduling, and compliance a breeze. Our cloud-based tools allow our software to integrate with your existing systems and provide powerful business insights from any device at any time. Learn more about UniFocus
UniFocus is a leader in workforce optimization, combining labor-management solutions and time and attendance systems with customer and employee engagement insights. UniFocus's tools leverage a deep...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Tremendous is the top platform to build and manage customer engagement programs — with global coverage. Learn more about Tremendous
Tremendous is the best platform to create and run customer engagement programs — with global coverage. Build and optimize customer engagement programs via the Tremendous platform. Instantly reward recipients with gift cards, prepaid Visa® cards, cash and more. It’s never been easier for businesses — big or small — to buy, track and manage digital rewards at scale. Send bulk rewards or to individual recipients with the Tremendous platform, or automatically by integrating with our API. Learn more about Tremendous
Tremendous is the best platform to create and run customer engagement programs — with global coverage. Build and optimize customer engagement programs via the Tremendous platform. Instantly reward...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Canny is a user feedback tool built to cover everything you need to navigate the entire feedback cycle. Learn more about Canny
Capture, organize, and analyze user feedback in one place to inform your product decisions. Prioritize feedback, build a roadmap, and close the communication loop with a built-in changelog. Learn more about Canny
Capture, organize, and analyze user feedback in one place to inform your product decisions. Prioritize feedback, build a roadmap, and close the communication loop with a built-in changelog.

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Cloud-based experience management platform helps organizations capture, analyze, and act on customer feedback to improve brand value. Learn more about Medallia Experience Cloud
Medallia, the pioneer and global leader in experience management and engagement, helps everyone from the frontline to the C-Suite become customer-aware with actionable insights that keep customers coming back, spending more, and evangelizing your organization. Our cloud-based platform captures the broadest and deepest spectrum of solicited and unsolicited feedback data and serves up intelligent insights to help guide employees' daily decision-making. Learn more about Medallia Experience Cloud
Medallia, the pioneer and global leader in experience management and engagement, helps everyone from the frontline to the C-Suite become customer-aware with actionable insights that keep customers...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Bold360 is an AI-powered customer engagement solution delivering personalized interactions and the fastest time-to-value. Learn more about Genesys DX
Bold360 is the ultimate AI-powered customer engagement platform helping companies of all sizes build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. By blending the best of AI and agent-based technology, Bold360's suite enables companies to meet soaring customer expectations while allowing agents to do what they do best - be human. Learn more about Genesys DX
Bold360 is the ultimate AI-powered customer engagement platform helping companies of all sizes build and nurture customer relationships while delivering better experiences for both customers and the...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. Learn more about Acquire
Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling. Acquires flexible and scalable software suite meets the customer service and support needs of any business on any device. Learn more about Acquire
Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling....

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
ProfitWell provides absolutely accurate, real-time reporting and analytics for subscription businesses - 100% free. Learn more about ProfitWell
ProfitWell provides absolutely accurate, real-time subscription reporting and analytics. From MasterClass and Zenefits to Shipt and Vice, over 20,000 recurring revenue companies depend on ProfitWell to track their businesses. Link Stripe, Zuora, Zapier, or another source of billing data to see your metrics in 5 minutes - all completely free, forever. Learn more about ProfitWell
ProfitWell provides absolutely accurate, real-time subscription reporting and analytics. From MasterClass and Zenefits to Shipt and Vice, over 20,000 recurring revenue companies depend on ProfitWell...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
SmartHead provides companies with innovative solutions to communicate, manage, and track their activities in sustainability. Learn more about SmartHead
SmartHead provides companies with innovative solution to communicate, manage, and track their activities in sustainability. Increased employee productivity, retention of customers, loyalty of business partners, better access to finance will be reached once your stakeholders understand and appreciate your sustainability efforts. Learn more about SmartHead
SmartHead provides companies with innovative solution to communicate, manage, and track their activities in sustainability. Increased employee productivity, retention of customers, loyalty of...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Provides an inbox for companies to communicate efficient with their clients via different communication channels in one central place. Learn more about Trengo
Trengo increases team productivity and efficient customer communication by unifying all communication channels in one collaborative inbox. Receive messages from Email, Facebook Messenger, WhatsApp, SMS, voice, live chat and many more in one central place. Learn more about Trengo
Trengo increases team productivity and efficient customer communication by unifying all communication channels in one collaborative inbox. Receive messages from Email, Facebook Messenger, WhatsApp,...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
With Betterworks your enterprise team has access to performance management solutions for your globally distributed team Learn more about Betterworks
Betterworks, the ideal solution for enterprises, closes the loop between people, strategy, and results, enabling organizations to align even their most sprawling, dynamic teams. CHROs have the power to focus teams throughout the enterprise on what matters most while business leaders are able to align their teams and improve ROI. Learn more about Betterworks
Betterworks, the ideal solution for enterprises, closes the loop between people, strategy, and results, enabling organizations to align even their most sprawling, dynamic teams. CHROs have the power...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Manage your customer communication via the most popular messaging apps WhatsApp, FB Messenger, Apple Business Chat, Telegram, Viber. Learn more about Messenger Communication Platform
Browser-based software solution for customer communication via the most popular messaging apps: WhatsApp, Facebook Messenger, Apple Business Chat, Viber and Telegram. With our platform, you can resolve incoming customer inquiries over one central platform with an intuitive interface and automation options. Start reducing support costs, raise productivity, and increase your customer satisfaction. Learn more about Messenger Communication Platform
Browser-based software solution for customer communication via the most popular messaging apps: WhatsApp, Facebook Messenger, Apple Business Chat, Viber and Telegram. With our platform, you can...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
AI Assistant that works alongside your team to ensure every lead is followed-up, qualified & nurtured and schedules qualified meetings Learn more about Exceed.ai
Exceed.ai platform helps marketing & sales teams to drive more pipeline from email, SMS & website visitors. Exceed AI Assistant works 24x7 alongside humans to ensures every lead is followed up with, nurtured, and qualified using two-way email, SMS & chat conversations. When a lead is qualified and ready to talk to a human the assistant will automatically schedule a meeting for your reps. Exceed automatically updates your CRM and marketing automation platform with the latest lead status Learn more about Exceed.ai
Exceed.ai platform helps marketing & sales teams to drive more pipeline from email, SMS & website visitors. Exceed AI Assistant works 24x7 alongside humans to ensures every lead is followed up with,...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
InnerTrends customers make more actionable growth decisions with their user data than any other analytics tool on the market. Learn more about InnerTrends
What if your product analytics tool actually knew your business, not just your data? Track the right data and actually get valuable insights! InnerTrends is the only product analytics + data science tool that maps your unique software business to your data to provide built-in reporting. No need to be a data scientist! All the reports are in plain English, offering you actionable insights so that you can optimize your entire SaaS customer journey! Learn more about InnerTrends
What if your product analytics tool actually knew your business, not just your data? Track the right data and actually get valuable insights! InnerTrends is the only product analytics + data...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Multichannel (Email, SMS) marketing automation platform - Easy to use, with the best deliverability Learn more about Maropost
Designed for Media, Publishing and Ecommerce companies, Maropost is a premium marketing automation platform that allows you to acquire, engage and convert prospects and customers across multiple marketing channels (e.g., Emails, SMS). We ensure the best deliverability rates in the market (98%) with a dedicated team to take care of your email marketing needs. Learn more about Maropost
Designed for Media, Publishing and Ecommerce companies, Maropost is a premium marketing automation platform that allows you to acquire, engage and convert prospects and customers across multiple...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management