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Mentoring Software

Mentoring software streamlines the administration of corporate mentoring programs for businesses across various industries. The software can typically match mentors or coaches with mentees using various methods such as self matching, admin-led matching, and automated matching based on skills or interests. Other common features include mentoring program management, goal setting, progress tracking, and more.

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PushFar is the #1 World-Leading and Award-Winning Mentoring Platform, Trusted by Hundreds of Leading Brand and Organisations, Globally. Learn more about PushFar
PushFar's #1 world-leading mentoring platform, trusted by hundreds of organisations around the world, provides a highly effective, efficient and easily customisable solution to launching, running and scaling mentoring and coaching programs. Combined with our training, 300+ resources library and support, our data-driven matching algorithms, integration with existing LMS, HRIS and SSO solutions, administrator panels and our iOS® and Android® apps, PushFar is a game changing mentoring solution. Learn more about PushFar

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
Employee Mentoring Software delivering award winning results and ROI to companies who provide unmatched employee experiences Learn more about MentorcliQ
MentorcliQ is an employee mentoring solution to empower workforces. The enterprise platform and mobile app leverages scientific matching and an award-winning approach to consistently deliver 20X ROI to global clients. MentorcliQ caters to a wide range of industries and companies of any size, focusing on engaging, developing, and retaining their top talent. Learn more about MentorcliQ

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
United Kingdom Local product
Easy to use mentoring software widely used by professional membership organisations, public sector, colleges, universities & employers. Learn more about PLD Mentoring Platform
A first-class customer focussed service; from initial set up, launch and training to ongoing customer support and marketing support. Our flat-rate pricing means no hidden costs or worries about the number of platform users. We have experience in many different sectors; from global membership organisations to large corporations, public sector and education. Our in-built relationship management capability means that relationships can be nurtured and kept on track to ensure maximum user engagement. Learn more about PLD Mentoring Platform

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
Drive careers, skills, and inclusion with Qooper's market-leading mentoring software, expertise, and support. Learn more about Qooper
Qooper is an easy-to-use and configurable mentoring software for mentorship programs to drive careers, skills, and inclusion - at scale. Used by 300+ organizations such as Google, Subaru, Pernod Richard, Cornell, US Air Force, Qooper streamlines mentorship programs with design, smart mentor matching, training, facilitation, tracking, and reporting solutions. On the other hand, provides feedback, meeting scheduler, goal setting, and resources for participants with powerful integrations. Learn more about Qooper

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
Together Mentoring Software is trusted by customers like Heineken, Kelloggs, and Discovery TV to run best-in-class mentoring programs. Learn more about Together Mentoring
Together Mentoring Software is trusted by customers like Heineken, Kelloggs, Discovery Channel, and more to run best-in-class mentoring programs with our easy-to-use and scalable platform. Our advanced algorithm pairs participants by analyzing employees’ goals, interests, and strengths while providing researched-backed resources to ensure every mentoring relationship is successful. Automate your program with insightful reporting, HRIS integrations, and email reminders for participants. Learn more about Together Mentoring

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
Mirro is a user-friendly, cloud-based, performance management platform.
Mirro.io enables high-growth SMEs to build transparent and thriving workplace cultures that foster employee mentoring and improve talent retention. Our performance management platform helps organizations overcome hybrid workplace disengagement by encouraging a sense of purpose and stimulating social sharing and community belonging around the globe. Teams and individuals that use Mirro are happier, highly engaged, and more productive. Learn more about Mirro

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
United Kingdom Local product
Graduway and Community enable orgs to build community and enable them to create meaningful connections between mentors and mentees.
Graduway and Community both enable organizations to build communities around their institution and enable them to create meaningful connections between mentors and mentees at scale. Whether you're a higher ed. institution, corporation or non-profit org, our tools enable seamless project management of multiple mentoring programs, let you define milestones and empower your mentors and mentees to build meaningful relationships. Learn more about Graduway

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
Everything you need to keep alumni information updated while driving digital engagement and fundraising from thousands of alumni.
Almabase is a leading alumni engagement and fundraising solution that brings digital community engagement, communications, events and fundraising tools within one modular platform, while improving alumni data, driving fundraising outcomes, and simplifying CRM workflows with intelligent integrations. Almabase offers industry’s leading integration with advancement CRMs like Blackbaud Raiser’s Edge NXT. Features: 1. Digital Directories 2. Job Boards & Business Directories 3. Mentorship program management 4. P2P Crowdfunding System 5. Advanced Event Management 6. Email Marketing System 7. Digital Groups 8. Integrations Learn more about Almabase

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
The Best Mentoring Software Solutions for Employee, Community, Entrepreneur and Reverse Mentoring Programs.
Mentornity is The Best Way To Make Your Organization's Mentoring Program Effective, Enjoyable And Measurable! FOR MENTORS & MENTEES : * Easy and Sustainable Scheduling * Meeting Notes, Useful Forms, Reminders * Calendar Integrations * Direct Messages FOR PROGRAM ADMINS : * Powerful Tracking and Pairing * Easy Managing, Reporting and Evaluating * Surveys, Polls, Program Design, Forms Top Organizations Scheduled More Than 35.000 Mentoring Sessions With Mentornity Solutions! Learn more about Mentornity

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
Chronus is an employee-driven development platform offering mentoring and ERG software to help enterprise companies retain employees.
Chronus is the leading employee-driven development platform, providing enterprise-ready mentoring and employee resource group (ERG) solutions designed to tackle workplace disengagement and employee turnover. Offering an innovative approach that fosters connection, shared learning and growth through mentoring and ERGs, Chronus empowers organizations to build resilience and success by ensuring employees feel connected, understood, and developed. Chronus has delivered remarkable results for companies like Amazon, LVMH, Boston Children’s Hospital, ExxonMobil, NCBUniversal, Baker Tilly, Zendesk, eBay, Paychex and Albertsons Companies. Learn more about Chronus

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
United Kingdom Local product
Guider's award-winning software is the choice of global enterprises to start and scale powerful mentoring and peer-learning programmes.
Join companies like Deloitte, EY and LVMH who trust Guider to deliver mentoring programmes at scale. We are loved by hundreds of customers across the globe, offering a turnkey solution for launching and scaling high-impact mentoring initiatives that create real ROI. All while removing the administrative burden of traditional mentoring programmes! With our AI-driven matching algorithm, seamless integration with LMS, HRIS, and SSO, and advanced reporting, Guider is your complete employee development solution. Expertly pair mentors and mentees using our intelligent algorithm, and create specialised programmes that advance DE&I, cultivate leadership and more. Learn more about Guider

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
United Kingdom Local product
Mentorink is an award-winning online mentoring platform that enables organizations to start and run smart mentoring activities.
Mentorink is an online mentoring platform that enables organizations to run smart mentoring activities at scale in a very effective and efficient way. It is the only platform which received the "Best Mentoring" and "Best Coaching" award from the EMCC. Our easy-to-use mentoring software is trusted by Societe Generale, Siemens, AMS, Amgen, Cargill, Mapfre, QNB and many more. Mentorink's best-in-class mentoring solutions and domain expertise deliver 150x return-on-investment to its customers. Learn more about Mentorink

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
Turazo is an enterprise networking platform that fosters 1-1 mentorship at scale for recruiting, professional development & retention.
Turazo is a private, 1-1 mentorship and networking platform that seamlessly creates engaged learning communities. It is used by corporations, professional organizations, and accelerators with audiences aspiring to reach their potential. Turazo's customers create authentic connections, leveraging their brands to realize the power of their networks, whether for recruiting, professional development, or retention. Learn more about Turazo

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
Drive employee engagement and retention with 10KC's all-in-one platform for inclusive mentoring, networking, and skills development.
10KC is the only all-in-one platform for inclusive mentoring, networking, and skills development that drives better employee engagement and retention. 10KC’s research-backed structured mentorship programs have significantly driven talent growth. 85% of users have made progress towards their career goals through the 10KC programs. 72% of 10KC users report improved knowledge, skills, and abilities. 10KC’s research-backed programs have been proven to reduce employee turnover by up to 30%. Learn more about Ten Thousand Coffees (10KC)

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
Firsthand is the #1 provider of alumni engagement and mentoring platforms.
Firsthand makes it easier than ever to help all students realize their career potential. Boost student engagement, improve career outcomes, and provide mentoring, virtual career fairs, job boards, webinars, and email campaigns all-in-one platform. We're the #1 provider of alumni engagement and mentoring platforms and trusted by hundreds of leading institutions, including Harvard, Oxford, MIT, and Cambridge. Learn more about Firsthand

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
Used by over 50,000 people worldwide, Mentorloop enables you to easily match your people into effective mentorships, at any scale.
Mentorloop is a cloud-based mentoring software platform which enables organisations to match their people into effective mentorships at any scale - saving program coordinators time and improving people outcomes. With custom program promotion, instant mentor-mentee sign-up, quick matching and self-matching, a communication portal, resource and content tracks, and program health analytics and reporting - Mentorloop makes mentoring management easy and effective for you and your organisation. Learn more about Mentorloop

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
MentorCity offers comprehensive, easy-to-use and cost effective online mentoring software for companies, schools and associations.
MentorCity offers comprehensive, easy-to-use and cost effective online mentoring software for companies, schools and associations for their member engagement, succession planning, leadership development, and diversity and inclusion strategies. The MentorCity platform saves organizations time and money by minimizing matching responsibilities, allowing program administrator(s) to focus their efforts on building a mentoring culture that achieves exceptional business results. Learn more about MentorCity

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
MentorCloud provides a scalable technology platform to increase retention and engagement by putting people at the center of growth.
Global brands like Marriott International, Merck Group, Seven West, Nasdaq Center, IESE, IIT Madras use our easy-to-use, scalable and highly configurable MentorCloud platform for attracting, engaging, growing and retaining their top talent. MentorCloud plugs into your existing HR, L&D stack, and intelligently matches your people with suitable mentors, and catalyzes human connections and mentoring interactions transcending locations, with a vast library of resources based on our founder's book. Learn more about MentorCloud

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
Quenza is a coaching app that enables coaches and mental health practitioners to digitally engage and assess their clients.
Quenza is a state-of-the-art application that enables coaches and mental health practitioners to digitally engage their clients with homework exercises, assessments, psychoeducation, and online care paths. Quenza users deliver better care to their clients on a larger scale while eliminating time spent on administrative tasks and email, thereby drastically cutting mental health care costs. Learn more about Quenza

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
PeopleGrove helps institutions build networks to support learners as they successfully navigate to their next professional step.
The biggest challenge in running mentoring programs is scale. PeopleGrove provides the technology and expert services to effectively match, manage, and evaluate robust mentoring programs designed to reach all learners. Coupled with PeopleGrove’s networking tools, our industry-leading mentoring programs help students transform connections into opportunities and build critical social capital, ensuring learners make the “strong” and “weak” ties needed to succeed. Learn more about PeopleGrove

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
Mentor Collective is the only provider of large-scale mentorship programs focused on holistic student success.
Mentor Collective is the only provider of large-scale mentorship programs focused on holistic student success. We partner with universities using a combination using services, technology, and research to design and implement mentorship programs. Each meaningful connection opens doors and helps close the opportunity gap in higher education. Our approach drives impact throughout the student experience from the point of admission to graduation. Learn more about Mentor Collective

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
United Kingdom Local product
Delenta is an all-in-one coaching platform designed for coaches & mentors to organise, grow and scale their coaching business easily.
Delenta is an all-in-one platform for coaches and mentors who want to run a successful business online. The platform helps coaches manage all of their business needs, from presenting their skills through a professional coach landing page to a frictionless scheduling experience and easy client management. Delenta has tools to automate and simplify invoices, payments and session bookings, all whilst allowing its users to track and measure their progress. Learn more about Delenta

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
United Kingdom Local product
Interaction & collaboration tool to connect mentors & mentees, share information and streamline the mentoring process through an app.
Interaction & collaboration tool to connect mentors & mentees, share information and streamline the mentoring process through an app. Learn more about MentorYou

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
All-in-one Application and Review software, designed for Awards, Scholarships, Grants, Fellowships, Mentorships, and more.
Elevate your Mentorship programs with RQ Mentorship an all-in-one application and review software. Simplify the process of managing mentor-mentee relationships through features like registration forms, seamless mentor matching, goal setting, collaborative tools, and robust reporting capabilities. RQ Mentorship streamlines the entire process from registration to follow-ups. With this platform you can effortlessly structure and monitor progress. Learn more about RQ Awards

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment
United Kingdom Local product
UK based mentoring software that gives administrators time to focus on the effectiveness and value of their mentoring programme.
sfG MentorNet is based in the UK and our customers are supported by our friendly and knowledgeable team. sfG MentorNet is a supported mentoring software that gives administrators time to focus on the effectiveness and value of their mentoring programme. The highly customisable system provides users the tools to reduce administration, create meaningful matches, increase engagement and communication, monitor relationships and easily report on the success of the mentoring program. Learn more about sfG MentorNet

Features

  • Progress Tracking
  • Goal Management
  • Appointment Scheduling
  • Participant Profiles
  • Enrollments/Onboarding
  • AI-based Matching
  • Program Evaluation
  • Content Library
  • Communication Management
  • Reporting & Statistics
  • Feedback Management
  • Skills Assessment

Mentoring Software Buyers Guide

Mentoring software is a type of enterprise software tool that helps UK businesses, HR departments, coaching services, and educational institutions to implement, manage, and streamline mentoring schemes within their workplace or as part of their clients' learning journeys. Mentoring platforms consolidate the way employees, trainees, students, and clients connect, share, and expand their knowledge, increasing engagement and promoting inclusion. While some are used to transferring existing mentorship schemes onto a digital format, others are deployed to define and develop original mentoring programs.

An online mentoring platform can assist with implementing mentoring initiatives like recruiting, matching, evaluating, and managing mentors, often integrating with the organisation's LMS for even greater accessibility and versatility. They can accommodate several mentoring programs, including the one-on-one model, the coach-driven format, and group-based sessions. Customised to manage goals, set KPIs, and continuously monitor relationships between users and the coaches they are connected with, mentorship software seeks to reduce administrative workloads, boost engagement, improve the flow of information between mentees and mentors, and boost return on investment.

Mentor software can cater to several industries, as in-house staff, HR departments, and outsourced consultancy services can be set up to manage mentorship programs with minimal IT skills. They can benefit universities, schools, government agencies, NGOs, the tech sector, international corporations, and SMEs alike. In a higher education context, mentorship platforms can manage the student and alumni database, blast emails, and maintain job boards but also help boost engagement in the same way that Alumni Management Software seeks to do. They can encourage student participation in mentoring sessions, charitable events, donation campaigns, and volunteering programs. They can also assist educators and coaches deliver intelligent solutions with algorithmic matching, personalised prompting, on-platform chat, forums, and interactive learning modules.

Within a corporate environment, mentor software can empower workforces to share their growth, make their voices heard, and have a say in the way their learning journeys are developing. HR staff, career developers, and supervisors might use mentoring platforms in their onboarding and professional development initiatives, just as they would Training Software. Alternatively, they may employ them in performance appraisal activities, alongside or in place of 360-degree feedback or performance appraisal software, or more comprehensive Human Resources Software.

Regardless of the field of application and the industry verticals, it’s developed for any platform should be able to provide these basic capabilities to be classed as mentorship software:

  • Centralise the organisation’s mentor program development
  • Algorithmically match users with qualified and suitable mentors
  • Provide features such as recruitment, enrollment, and mentor matching
  • Streamline mentoring program management
  • Manage the curriculum, manage goals, set action items, and track progress
  • Collect performance metrics and report the results automatically and on demand

What is Mentoring Software?

Mentoring software tools help organisations develop and implement mentoring programs. Using this tool, businesses, charities, universities, and local support groups can enrol mentors, match them to their most suitable mentees, and organise various types of sessions for them based on their availability. Fields of application include corporate training, employee development, career coaching, performance appraisal, alumni guidance, and talent management.

Mentor software captures user information and creates complex profiles. It uses algorithmic matching technology to pair participants with the most qualified and knowledgeable mentor, nurturing trust, capturing feedback, and enabling users to visualise progress in real-time. It also replaces conventional mentoring programs, which are vulnerable to 'matching bias', random matching, and limiting the pool of candidates to immediate networks.

Businesses, schools, health associations, and other public or private organisations use mentorship platforms to boost member engagement, develop leaders, carry out succession planning, retain talent, apply inclusion and diversity strategies, and deliver on their DEI goals. From career coaches to mental health practitioners, mentors with a wide range of backgrounds can digitally engage with mentees on these platforms, assigning them tasks, assessing their progress, providing guidance, upskilling, hosting psychoeducation workshops, and steering them towards their goals.

From worldwide membership and empowerment organisations to SMEs and public sector institutions, the mentorship software user base is heterogeneous. It's also a fast-growing user base, as professionals strive for jobs in what the University of Birmingham Blog calls 'The Great Reshuffle'. Mentoring platforms are adapting to these changes and scaling up their business models to accommodate an eclectic pool of mentees in search of one-on-one mentoring, group support, and coach-driven sessions. Mentor matching platforms can address these needs by helping participants make authentic connections, enabling companies to leverage their brands and networks in their recruiting, retention, and professional development initiatives.

Like many of today's software tools, online mentoring platforms are generally available as cloud-based services via the SaaS model. This enables companies, agencies, and institutions to provide and access their mentoring services online, at any time, from virtually any mobile device, and anywhere around the globe. However, as discussed in On-Premise vs. Cloud: Which Option Is Better for Your Company? there are alternatives. Organisations willing to invest in, maintain and protect an infrastructure of their own with enhanced security measures, servers, and other hardware can opt for conventional mentor software, sometimes available as on-premise versions.

What are the benefits of mentoring software?

The benefits of mentoring software tools stem mainly from their ability to match people into effective mentorship programs at scale, improving outcomes for mentees and their employers in a type of win-win scenario. This translates into greater retention, engagement, and success. The greatest advantages of using mentoring may be:

  • The efficiency of mentorship programs: Program managers put a great deal of time and effort into managing a mentorship scheme manually. This may involve single-handedly scheduling sessions, tracking meetings, capturing feedback, drafting performance reports, carrying out impact analysis, and dealing with surges in demand by investing more time and energy, which would be better utilised elsewhere. With automated mentorship solutions, all these tedious and repetitive activities can be carried out in the background, with results displayed on a central command module for immediate action.
  • Enhanced mentor-mentee communication: Mentoring relationships are founded on bi-directional communication. Online mentorship programs facilitate this communication seamlessly, enabling participants to engage in fruitful exchange in closed or open online groups, allowing program managers to track this engagement in real-time. Users can view the frequency and duration of sessions, the amount and quality of communication flowing from either side and the participants' assessment of each session. This data can be displayed individually or in bulk, regularly and on-demand—in a format users can easily understand—so that they can take action to improve engagement, reassign mentors, or suggest alternative formats for their sessions.
  • Streamlined feedback management: Participant feedback is essential in improving mentoring programs. With real-time feedback from mentors and mentees, program managers can identify challenges, find workarounds for minor bugs, and prevent any issues from escalating. One of the main advantages of online mentoring platforms is that they enable users to run automatic surveys regularly using templates and create single-use surveys. Being able to send feedback forms instantly, after each session, when onboarding mentees and mentors, when completing a program, or anytime in between makes it more likely that the participants' suggestions will be fresh, relevant, and salient. Mentoring platforms can time these surveys for maximum engagement, collate the responses and analyse them instantly, often flagging up terms and behaviours that are concerning. Neatly displayed on the dashboard, these responses are quantified and simplified for the user's benefit, helping point out areas for improvement and bringing actionable ideas to fruition quicker.
  • Tangible professional development: By the very nature of their activity, mentors providing training, upskilling, and new ideas can help mentees develop professionally, advance their careers, and gain the confidence for a career change. With collaboration tools, networking features, and access to knowledge, mentoring software can speed up professional development and improve their knowledge curves, giving them an edge over other professionals. Thanks to recording tools and session logs, mentees and mentors can also revisit their knowledge base, reinforce their training, and transfer their skills to real-life scenarios.
  • Real-time performance tracking: Mentoring software generates reports, provides analytics and shares the results with authorised stakeholders. With tables, graphs, charts, and diagrams conveying engagement rates, session details, relationship development, satisfaction levels, and overall program performance with eye-catching and easy-to-understand visuals, program managers can gain essential insights and make strategic decisions that affect investment, resource allocation, and expansion options for these programs.
  • Seamless online learning: The rising importance of work-life balance and the global shift to flexible work alternatives limits how mentees and mentors can connect. An online mentoring platform addresses this shift in lifestyle by enabling participants to carry out their sessions virtually and remotely, without the need to travel, dress for the occasion, and juggle engagements. This newfound virtual channel enables professionals to develop their talent and skill set in any situation, including health crises, travel disruptions, and work restrictions.

What are the features of mentoring software?

The features of mentoring software will vary based on the industry vertical it was developed for. For instance, educational institutions may insist on advanced progress-tracking tools, while corporate coaching providers may require tools that help them comply with the UK's Coaching and Mentoring Code of Industry Standards and Ethics. Whatever the level of complexity and the specifics of the user base, organisations should be able to count on these basic features of mentoring systems:

  • Mentee and mentor enrolment: Allow participants to register for mentorship programs through their employer or directly. Mentoring software should come with registration forms, ideally with pre-populated and auto-populated fields, built-in address lookup, speech input, and other tools that can streamline the process. Otherwise, they should offer custom forms and support document attachments or accept a participant's registration in a different format. By integrating with HR tools and learning platforms, mentoring software may also be able to import mentee data.
  • Mentor-mentee matching: Pair every mentee with a suitable mentor. Using algorithms, anonymous mentee profile data, and their preferences, the software should be able to match each applicant to the best available mentor. Using information such as qualifications, skill set, work experience, goals, and interests, the platform should not only pair individuals automatically but also enable mentors and mentees to review the pairing and have their say in the interest of transparency.
  • Scheduling: Schedule sessions based on the availability of all participants. While one-on-one sessions make up most mentoring activities, group sessions should also be made available, especially in corporate and educational settings, where real-time discussion and debates in small study groups can benefit both sides of the table. Rescheduling tools are another must-have feature in a fast-paced business environment, which makes integration with calendar tools and time-slot-based self-scheduling all the more critical.
  • Progress tracking: Enable program managers to have a bird's eye view of all their programs and assess engagement with specific programs. Managers should be able to gauge engagement and overall success by tracking session participation, assigned activities, goal completion rates, assessment results, participant feedback, and milestones reached over periods relevant to the employer, university, or another provider. For instance, in succession planning, an employer may be more interested in a worker's overall performance instead of last month's achievements. However, a university may only be interested in this term's progress for a returning student.
  • Dual portal: Offer a dual portal, with access for the mentor and the organisation their work benefits. Being able to access program data, such as upcoming sessions, communications, announcements, and assessment results, gives the employer or educational institution a better understanding of the trainee's progress. They assess the amount of work and commitment the employee is investing in their development, their motivation levels, their readiness for a new role, and what they may be able to do on their end to help them grow at the required level.
  • Communication management: Give participants the option to engage in discussions through a private and secure messaging portal. While some mentoring tools only feature direct messaging in closed groups, others can offer discussion forums, social media posting, and live input from industry specialists. This can help foster familiarity and trust between employees with the same career goals and interests.
  • Relationship management: Visualise the extent to which the mentee is invested in their relationship with the mentor. With this capability, the mentor can assess the strength of their relationship with the mentee, assess their progress against expectations, and make comparisons. They can then look for new ways to nurture trust and ensure compliance, keeping the student's engagement on track.
  • Feedback management: Conduct surveys, collect testimonials and monitor participants’ satisfaction. Being able to automatically send surveys and draft questions relevant to their teaching gives the mentor more control over their relationship with the mentee and enables them to assess pain points and new areas for improvement. This would also enable them to detect a change in satisfaction levels and report back to the program manager, employer, or other leaders.
  • Goal management: Set goals for both mentors and mentees. A goal management tool used by all stakeholders (mentee, mentor, and program manager) provides more transparency and helps draft more realistic development goals in line with what all parties hope to achieve from the program.
  • Custom branding: Enable program managers to personalise their branding in line with the organisation’s vision. Custom web pages, online forms, and message layouts displaying the organiser's logotype and other identifiers help instil trust in the program and its mentors, boosting engagement for all participants.
  • Reporting, statistics, and analytics: Automatically generate reports and analyses based on accurate, real-time data. This information can then feed into important decisions about the direction of the program, as well as facilitate performance reviews and employee recognition initiatives.

Mentoring platforms provide these features as standard, but there are several other features worth researching on the Capterra software directory, as they may influence a buying decision. Scrolling through these listings, filtering based on requirements, and comparing offers will help readers shortlist mentoring software that is up to par and likely to impress mentees, mentors, and program managers alike.

What should be considered when purchasing mentoring software?

When purchasing mentoring software, users should assess how well it matches their company or university's unique culture and vision. Once they are satisfied that it would enhance their image and improve their relationship with their employees, the next step is to ask themselves these basic questions about their mentoring platform of choice:

  • How does the matching mechanism work? Most newly-developed mentor software tools operate based on an algorithm. Some offer a fail-safe to maximise the chances of a good match, such as requesting the program administrator's approval for each match or double-checking with mentors and mentees that they agree with the pairing. It's essential to determine how the software pairs these participants and if the option is viable for the company.
  • How is the mentoring program structured? The structure of the mentoring program has a significant impact on its outcome. The tools made available to mentors and the resources placed at the disposal of the mentee, such as scheduled activities, reading materials, and communication channels, can strengthen or weaken the mentoring relationship. While most mentees and mentors thrive in a well-structured environment, some give their best when all sides are flexible.
  • Does it integrate with other tools? Mentors often need a host of other software tools to perform to a high standard. Whether it's a calendaring tool for planning and scheduling sessions that syncs calendars for all participants, a collaboration platform that enables them to make live annotations together during a session, or an email blast tool that can help bring all participants up to speed, the integration will add value to the mentoring program and maximise its chances of success.
  • Is the mentoring software scalable? Mentoring programs must adapt to changes in demand, but not all software tools can keep pace. High employee turnover rates, new succession and promotion opportunities within companies, and newly-released software features will impact sign-up levels—one that is hard to anticipate and prepare for. Cloud-based SaaS packages can often adapt to changes in mentor availability and mentee demand instantly, with obvious fee adjustments.

The most relevant mentoring software trends of our time are derived from new expectations in terms of lifestyles, work-life balance, and learning. Unimaginable decades ago, these trends were likely a harbinger for even greater societal change. Program managers and organisations trying to prepare for the future would do well to contemplate these emerging trends in mentoring:

  • AI technology is pervasive: The success of a mentoring program relies heavily on the mentor-mentee relationship. Using AI, program managers can maximise the chance of successful pairings and allow both parties to feed usable data into the system. However, at this early stage, AI technology has its limitations. Issues such as programming bias and the possibility that it can unwittingly propagate flawed logic shouldn't be ignored, as they may result in lost opportunities for employee development.
  • Augmented and Virtual Reality (AR/ VR): Online coaching and virtual sessions are far from ideal as there is a sense that the connection they create isn't as rich and authentic as face-to-face meetings. Using AR and VR technology, mentoring platform developers can address this limitation to some extent, giving people a sense of closeness and emulating the real-life experience. It's also an efficient alternative to large face-to-face workshops and coaching events, where the mentor may not be able to interact with each mentee in the allocated time, whereas a VR headset may help them interact effectively in a near-realistic environment with hundreds of participants simultaneously.

Sources:

The features highlighted were identified based on their relevance and the percentage of products in Capterra's directory that offer them. The following sources were used for this document:

  1. What is Mentoring Software- Guider (Date accessed: Sat, June 25, 2022)

  2. The Great Resignation, The Great Reset, The Great Reshuffle, and The Great Retention- Birmingham Blogs, City REDI Blog (Date accessed: Sat, June 25, 2022)

  3. On-Premise vs. Cloud: Which Option Is Better for Your Company?- Capterra UK Blog (Date accessed: Sat, June 25, 2022)