---
description: Page 5 - Compare the best Live Chat Software in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.
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title: Page 5 - Live Chat Software - Price Comparison & Reviews - Capterra UK 2026
---

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# Live Chat Software

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> Live Chat software helps organizations connect with their customers in real time. Live Chat applications can be used for customer support, lead generation, and customer engagement. This type of software includes widgets that can be integrated into existing websites, as well as more robust stand alone solutions that allow businesses to track customer interactions, response and conversion rates.

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## Products

1. [INSIDE](https://www.capterra.co.uk/software/148963/inside) — 4.6/5 (41 reviews) — Powerfront’s INSIDE™ is an AI-driven engagement platform that brings the personalization of in-store service to the digital world.
2. [Tars](https://www.capterra.co.uk/software/163670/tars) — 4.6/5 (41 reviews) — Tars helps marketers to create conversational landing pages and improve their PPC conversion rate by 50%-200%.
3. [Chaty](https://www.capterra.co.uk/software/1024481/chaty) — 5.0/5 (41 reviews) — Chaty is designed to help employees connect with customers on various messaging applications like WhatsApp, Facebook Messenger \& more.
4. [B2Chat](https://www.capterra.co.uk/software/1021568/b2chat) — 4.8/5 (39 reviews) — B2Chat is a Web App software that offers users an all in one instant messaging and chat solution.
5. [CRM Messaging](https://www.capterra.co.uk/software/1033813/crm-messaging) — 4.6/5 (39 reviews) — CRM Messaging Live Chat enables real-time customer engagement, AI automation, and lead capture to boost sales and support efficiency.
6. [NABD System](https://www.capterra.co.uk/software/142595/nabd) — 4.6/5 (38 reviews) — Online live chat platform between your agents and customers for quick, satisfactory and efficient service
7. [Deskpro](https://www.capterra.co.uk/software/127288/deskpro) — 4.6/5 (38 reviews) — Powerful and robust helpdesk software for all industries and organizations; available through Cloud hosting or self-hosted On-Premise.
8. [LiveAdmins](https://www.capterra.co.uk/software/148391/webgreeter) — 4.8/5 (37 reviews) — LiveAdmins is a leader in providing multilingual live chat solutions and services.
9. [Quiq](https://www.capterra.co.uk/software/166780/quiq-messaging) — 4.5/5 (37 reviews) — Live chat, SMS/Text, and social messaging in one. Easily implement bots across all digital channels. Up and running in 24-48 hours
10. [yellow.ai](https://www.capterra.co.uk/software/194013/yellow-messenger) — 4.5/5 (37 reviews) — Yellow.ai empowers enterprises with generative AI customer service automation, serving 1100+ clients in 85+ countries.
11. [ThriveDesk](https://www.capterra.co.uk/software/1020527/thrivedesk) — 4.7/5 (37 reviews) — Connect with customers and resolve their issues through ticket and feedback management.
12. [UseResponse](https://www.capterra.co.uk/software/170123/useresponse) — 4.6/5 (36 reviews) — Multi-channel Live Chat with Messengers Aggregator (FB Messenger, Line, WhatsUp, WeChat, etc.) + Chatbot. Goes as part of a Help Desk.
13. [User.com](https://www.capterra.co.uk/software/144916/usercom) — 4.6/5 (36 reviews) — User.com is an advanced marketing and sales system that helps automate personalized communication and streamline business processes.
14. [Relatient](https://www.capterra.co.uk/software/183345/relatient) — 4.3/5 (36 reviews) — All-in-one software: Appointment Reminders/Alerts, Recalls, Surveys, Voice AI, Self-Scheduling, eRegistration, EHR/PM Integration.
15. [ClearTouch Operator](https://www.capterra.co.uk/software/210685/cleartouch-operator) — 4.6/5 (36 reviews) — ClearTouch live chat enables instant, personalized support with chat transfer, notes \& agent messaging for faster, smoother CX
16. [Desku](https://www.capterra.co.uk/software/1037380/desku) — 4.7/5 (36 reviews) — Desku is AI Customer Service Software With LiveChat, AI CoPilot for Agents, Eva AI Chatbot, Ticketing, and AI Powered Automations.
17. [SMS API](https://www.capterra.co.uk/software/147248/sms-notify) — 4.7/5 (34 reviews) — Our SMS API is a fast, customizable program designed to fit your company's needs by reliably sending and receiving messages globally.
18. [Fleep](https://www.capterra.co.uk/software/143998/fleep) — 4.7/5 (34 reviews) — An ideal way to communicate. A flexible messenger that integrates with email and lets you store and share files easily.
19. [WikiPro](https://www.capterra.co.uk/software/182540/wikipro) — 4.6/5 (33 reviews) — Allow businesses to improve customer experience with reviews, instant messaging, text to pay, share files, e-sign and more.
20. [Lark](https://www.capterra.co.uk/software/183358/lark) — 4.4/5 (33 reviews) — All-in-one collaboration platform that takes the hassle out of collaboration, so you can focus on what truly matters.
21. [Sendbird](https://www.capterra.co.uk/software/150851/sendbird) — 4.2/5 (31 reviews) — The omnichannel AI agent platform for delightful customer service.
22. [Acobot](https://www.capterra.co.uk/software/174701/acobot) — 4.9/5 (31 reviews) — Acobot is an artificially intelligent chatbot that uses machine learning to engage with your customers automatically.
23. [Denser AI](https://www.capterra.co.uk/software/1064391/denser-ai) — 5.0/5 (31 reviews) — Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data.
24. [elevio](https://www.capterra.co.uk/software/166667/elevio) — 4.6/5 (30 reviews) — Help Customers, Help themselves\! Elevio provides self-service support on-demand to your customers, when and where they need it.
25. [Serviceform](https://www.capterra.co.uk/software/173576/serviceform) — 4.6/5 (30 reviews) — Your ‍all-in-one business software for daily lead generation, marketing communication, customer service, and customer support.

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## Related Categories

- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.co.uk/directory/31002/customer-communications-management/software)
- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)
- [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [All Categories](https://www.capterra.co.uk/directory)

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Swing by and get a 30-day trial and get access to all the tools today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ee1cfc44-3f00-416f-b4ef-9bd866b0311d.png","url":"https://www.capterra.co.uk/software/144916/usercom","@type":"ListItem"},{"name":"Relatient","position":14,"description":"Exclusive to healthcare, Relatient is the 2024 Best in KLAS patient self-scheduling solution, seamlessly integrating with EHR/PM systems. We offer a comprehensive suite of patient engagement solutions to optimize every step of the patient journey and revolutionize healthcare operations. Our intelligent tools include Appointment Reminders and Alerts to significantly reduce no-shows. No-Show Engagement re-engages missed appointments. Broadcast Messaging enables efficient mass communication. The 2-way Chat fosters real-time patient-staff communication, enhancing satisfaction. Recalls automate follow-up care. 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Their suite includes tools like the Eva AI chatbot and Desku AI Sidekick, which leverage AI to enhance support team efficiency and customer engagement for brand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3800c5ee-b07f-4a0d-aca9-d213d1d3ccb1.png","url":"https://www.capterra.co.uk/software/1037380/desku","@type":"ListItem"},{"name":"SMS API","position":17,"description":"Our SMS API is a fast, customizable program designed to fit your company's communication needs by reliably sending and receiving text messages from around the world. We offer local support with all the benefits of a global provider, so our solutions grow and scale with your company.\n\nAnd our API is quick and easy to integrate with developer guides that will help your team breeze through implementation so you can start sending your first texting campaigns quickly.\n\nWe're ISO27001 certified and leverage the most secure communication protocols as part of our commitment to protecting our customers' privacy.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e325e631-2c91-41d4-90a4-5e6c417dcbb1.png","url":"https://www.capterra.co.uk/software/147248/sms-notify","@type":"ListItem"},{"name":"Fleep","position":18,"description":"Fleep combines messaging with baked-in lightweight collaboration tools and video.  Unlike competitors, it works across multiple teams and organisations. 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With a seamless user experience across desktop and mobile devices, Lark ensures that teams can work efficiently from anywhere.\n\nConsolidating chats, workflows, emails, documents, sheets, project management, and meetings in one place, Lark helps your team plan, execute, and sync on work without disruption and focus on what matters to your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a53fcd54-0e8b-49b8-ad34-7c9a411a558b.png","url":"https://www.capterra.co.uk/software/183358/lark","@type":"ListItem"},{"name":"Sendbird","position":21,"description":"Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. \n\nCombining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. \n\nTrusted by 4,000+ leading apps—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands.\n\nHeadquartered in California, Sendbird is backed by ICONIQ, SoftBank, Tiger Global, Y Combinator, and other reputable investors.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/437b761b-e03e-40d2-ae79-f910c5c1d5a5.png","url":"https://www.capterra.co.uk/software/150851/sendbird","@type":"ListItem"},{"name":"Acobot","position":22,"description":"Building artificial intelligent chatbots for the everyday online retailer. Acobot is one of the leading artificial intelligence chatbot providers for e-commerce and online retailers. Powered by advanced machine learning technology, Acobot learns from your website and engages with users autonomously. No coding needed, Acobot is supported by leading e-commerce builders such as Shopify, WooCommerce, and others.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/620788a1-fabc-4399-ae2e-f4ee72f1dde0.png","url":"https://www.capterra.co.uk/software/174701/acobot","@type":"ListItem"},{"name":"Denser AI","position":23,"description":"Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data. Denser AI aims to provide accurate responses by delivering consistent and reliable information to customers and employees.\n\nDenser AI Use Cases:\n\nWebsite Search and Chat: Transform site interactions with AI-Powered Search and Chat.\nEnhanced Technical Support: Gain in-depth insights from documents for technical doc support.\nSuperior Customer Service: Revitalize your customer interactions with smart systems.\nProactive Lead Generation: Master the art of generating leads from your website.\nWhy Denser AI:\n\nEfficiency&Scalability: Build intelligent AI search & chat systems over hundreds of thousands web pages.\nExceptional Accuracy: Deliver precise answers and cite source documents.\nAdvanced Search Functionality: Offer document and text segment search results in conjunction with AI responses.\nCost-Saving Intelligence: Continuous 24/7 assistance and significant cost reduction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/39bcf278-507f-4f74-b48b-32234d2627e8.png","url":"https://www.capterra.co.uk/software/1064391/denser-ai","@type":"ListItem"},{"name":"elevio","position":24,"description":"Elevio enables teams to deliver contextual knowledge to customers, support agents and internal teams. \n\nWe assist in delivering over 16 Million answers per month for 500+ companies\n\nAnswering the same questions?\n\nCreate and deliver in-app contextual helpers and hotspots before your customers ask the same questions.\n\n\nDeflect, on average, 23% of support tickets. Leaving your team to focus on more complex customer questions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ee8f7cc0-0567-4a61-b4ec-f0e70f68d4b4.png","url":"https://www.capterra.co.uk/software/166667/elevio","@type":"ListItem"},{"name":"Serviceform","position":25,"description":"Serviceform is a website conversion platform that helps businesses turn visitors into leads and customers through real-time conversations and automation. It combines AI-powered agents, chatbots, live chat, and forms into one system designed to improve engagement and reduce missed opportunities.\n\nWith Serviceform, businesses can answer visitor questions instantly, guide users through key pages, and capture leads at the right moment. Conversations can be automated or handed over to human agents, ensuring customers always get timely support. Tools like AI Agents and chatbots help handle repetitive queries, while live chat enables direct interaction when needed.\n\nServiceform is easy to set up and customize, allowing teams to tailor conversations, forms, and workflows to their business goals. A centralized inbox makes it simple to manage conversations across channels, while built-in insights help teams understand visitor behavior and performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c8a062fe-77b9-4ea5-b56b-d0e1bd215354.png","url":"https://www.capterra.co.uk/software/173576/serviceform","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/directory/30797/live-chat/software?page=5#itemlist","numberOfItems":25}
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