---
description: Discover and compare Live Chat Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Live Chat Software for Mac - Price comparison & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software for Mac](https://www.capterra.co.uk/directory/30797/live-chat/software)

# Live Chat Software

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> Live Chat software helps organizations connect with their customers in real time. Live Chat applications can be used for customer support, lead generation, and customer engagement. This type of software includes widgets that can be integrated into existing websites, as well as more robust stand alone solutions that allow businesses to track customer interactions, response and conversion rates.

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## Products

1. [Social Intents](https://www.capterra.co.uk/software/211547/social-intents) — 4.7/5 (10 reviews) — AI-powered live chat and chatbots to talk to your customers right from Microsoft Teams, Slack, Google Chat, WhatsApp and SMS.
2. [Vision Helpdesk](https://www.capterra.co.uk/software/102230/vision-helpdesk) — 4.6/5 (48 reviews) — Multi-Company Live Chat Software, Secure, Reliable Customer Engagement \& Real-Time Customer Support.
3. [Text](https://www.capterra.co.uk/software/1078275/Text-App) — 4.8/5 (5 reviews) — Streamline support with AI-driven chat, ticketing, and analytics — scale service quality without scaling costs.
4. [EngageBay CRM](https://www.capterra.co.uk/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) — EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform.
5. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24046 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
6. [WhatsApp](https://www.capterra.co.uk/software/180345/whatsapp) — 4.7/5 (16297 reviews) — WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication.
7. [Pipedrive](https://www.capterra.co.uk/software/132666/pipedrive) — 4.5/5 (3042 reviews) — Engage visitors to your website 24/7 with Pipedrive's Chatbot and Live Chat. Turn your window shoppers into qualified leads.
8. [Zoho Desk](https://www.capterra.co.uk/software/169505/zoho-desk) — 4.5/5 (2211 reviews) — Zoho Desk is a web-based customer service software equipped with an embeddable AI-powered chat widget for your website and app.
9. [LiveChat](https://www.capterra.co.uk/software/62194/livechat) — 4.6/5 (1715 reviews) — LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time
10. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (984 reviews) — \#1 free live chat and contact center software used by over 15 million companies. Also comes with free CRM and email marketing.
11. [Nextiva](https://www.capterra.co.uk/software/175788/nextiva) — 4.6/5 (914 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
12. [TeamSupport](https://www.capterra.co.uk/software/87908/teamsupport) — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
13. [Salesforce Service Cloud](https://www.capterra.co.uk/software/136189/salesforce) — 4.5/5 (820 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
14. [Weave](https://www.capterra.co.uk/software/141842/weave) — 4.3/5 (668 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
15. [Lime Connect](https://www.capterra.co.uk/software/131558/userlike-live-chat) — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \& automation that helps businesses transform customer communication.
16. [Tidio](https://www.capterra.co.uk/software/144040/tidio-chat) — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
17. [Olark](https://www.capterra.co.uk/software/125957/olark) — 4.5/5 (471 reviews) — Beautiful Live chat solution with CRM and Help Desk integration and powerful reporting capabilities. GDPR Ready and Accessible. API.
18. [3CX](https://www.capterra.co.uk/software/158704/3cx) — 4.4/5 (465 reviews) — 3CX Live Chat is a free live chat solution that offers extra calling capabilities and team communication features at no cost
19. [Chatra](https://www.capterra.co.uk/software/144752/chatra) — 4.7/5 (452 reviews) — Modern live chat and chatbot solution facilitating personal communication between you and your customers.
20. [Smartsupp](https://www.capterra.co.uk/software/136251/smartsupp-live-chat) — 4.6/5 (343 reviews) — Use the power of Smartsupp live chat and AI shopping assistant to genuinely connect with your visitors and boost online sales.
21. [tawk.to](https://www.capterra.co.uk/software/167792/tawk-to) — 4.6/5 (343 reviews) — Chat tool for connecting with customers through a mobile app or on your website. Supports chat history and performance analytics.
22. [Front](https://www.capterra.co.uk/software/132901/front) — 4.5/5 (286 reviews) — Front Chat enables real-time communication with customers. Dynamic chatbots \& automated workflows help resolve customer inquiries fast.
23. [Genesys Cloud CX](https://www.capterra.co.uk/software/21409/genesys-cloud) — 4.3/5 (262 reviews) — Combine customer chat and employee chat with the all-in-one Genesys Cloud CX solution that unifies communications across your business
24. [RingCX](https://www.capterra.co.uk/software/154951/ringcentral-contact-center) — 4.2/5 (253 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
25. [LogMeIn Resolve](https://www.capterra.co.uk/software/1026169/goto-resolve) — 4.4/5 (214 reviews) — Remote support and access, RMM, and ticketing functionality, making it the fastest and easiest IT management solution to deploy.

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## Related Categories

- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.co.uk/directory/31002/customer-communications-management/software)
- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)
- [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [All Categories](https://www.capterra.co.uk/directory)

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Demonstrate your product value to your prospects, all without having to leave the chat widget.\n\nTurn on chatbot automations and use conversational AI when off-line, and don't miss out on leads, sales, and issues.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.co.uk/software/144040/tidio-chat","@type":"ListItem"},{"name":"Olark","position":17,"description":"Olark Live Chat is the easiest way to add live chat to your website. \nOver 40,000 organizations including small businesses, large businesses, non-profits, government entities, and higher education choose Olark. \n\nAdd an Olark chat box to your site and start helping more customers and closing more sales. 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Find out more: https://chatra.com/brevo/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4aba2985-a3d2-4b34-8780-348496de5efd.jpeg","url":"https://www.capterra.co.uk/software/144752/chatra","@type":"ListItem"},{"name":"Smartsupp","position":20,"description":"Use the power of Smartsupp live chat to genuinely connect with your visitors and boost online sales. \n\nOffering human, chatbot and AI support, businesses benefit from win-win customer service that empower the customer and business, simultaneously. \n\nAutomate FAQ replies via chatbot or AI shopping assistant to save time and resolve customer inquiries fast, access visitor data and metrics to understand your target audience and customer needs, and take advantage of multichannel communication all on a single dashboard.\n\n100,000+ customers. Setup in 2 minutes, 14 days free trial. 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Live chat conversations are easy to manage alongside all your other messages, so you don’t need to jump between tools just to talk to your customers, collaborate with your team, or track analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.capterra.co.uk/software/132901/front","@type":"ListItem"},{"name":"Genesys Cloud CX","position":23,"description":"Genesys Cloud is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, social and more. An intuitive interface makes it easy to use. Rapid innovation ensures you'll exceed customer expectations today and tomorrow. Genesys Cloud is simply powerful and powerfully simple.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.co.uk/software/21409/genesys-cloud","@type":"ListItem"},{"name":"RingCX","position":24,"description":"RingCX is AI-powered contact center software that enhances customer service, streamlines operations, and supports agents. This cloud-based solution features sentiment analysis, skills-based routing, and advanced outbound dialing capabilities for efficient, personalized interactions.  Omnichannel routing matches customer queries with appropriate agents for faster resolutions, while workforce management tools including quality assurance and call monitoring help improve agent performance. The platform provides comprehensive analytics for informed decision-making and integrates seamlessly with CRM systems, allowing agents to access customer data and switch communication channels without disrupting service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.capterra.co.uk/software/154951/ringcentral-contact-center","@type":"ListItem"},{"name":"LogMeIn Resolve","position":25,"description":"LogMeIn Resolve is an easy, all-in-one IT management and support solution helping IT teams do more with less. It empowers IT teams and MSPs to simplify and streamline their operations by bringing together remote support and access, remote monitoring and management (RMM), IT automation, helpdesk, asset management and mobile device management (MDM) wrapped in a zero trust security architecture.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d657b2f-9729-423d-8d7b-9fbb65196d42.png","url":"https://www.capterra.co.uk/software/1026169/goto-resolve","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/directory/30797/live-chat/deployment-options/mac/software#itemlist","numberOfItems":25}
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