---
description: Compare the best Issue Tracking Software in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.
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title: Issue Tracking Software - Price Comparison & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Issue Tracking Software](https://www.capterra.co.uk/directory/30675/issue-tracking/software)

# Issue Tracking Software

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> Issue Tracking software helps organizations monitor, manage and resolve issues in a variety of departments, from Financials to Help Desk. These applications keep track of tasks from capture to resolution, producing reports, enforcing compliance and optimizing business resources. Issue Tracking software is often web-based and compatible with other software applications. For related solutions see Bug Tracking software, Complaint Management software and Help Desk software.

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## Products

1. [Kualitee](https://www.capterra.co.uk/software/164813/kualitee) — 4.3/5 (20 reviews) — A defect management system that captures, links, and tracks issues with full context for rapid resolution.
2. [BugHerd](https://www.capterra.co.uk/software/129027/bugherd) — 4.7/5 (65 reviews) — BugHerd makes it easy for clients to leave website feedback and report issues.
3. [AuditFindings.com](https://www.capterra.co.uk/software/156900/auditfindings-com) — 4.9/5 (7 reviews) — AuditFindings is a robust issue management system designed for audit and compliance departments. Save time managing audit issues.
4. [HappyFox Help Desk](https://www.capterra.co.uk/software/83211/happyfox) — 4.6/5 (92 reviews) — An issue tracking software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
5. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4066 reviews) — Zendesk Support is the leading help desk software built for better customer relationships.
6. [ManageEngine ServiceDesk Plus](https://www.capterra.co.uk/software/179501/manageengine-service-desk-plus) — 4.4/5 (225 reviews) — ServiceDesk Plus enables IT teams to record, track, and resolve issues efficiently with rule-based automations, SLAs, and workflows.
7. [Zoho Desk](https://www.capterra.co.uk/software/169505/zoho-desk) — 4.5/5 (2209 reviews) — Zoho Desk is a powerful web-based issue tracking software that manages the entire tracking cycle and ensures an error-free process.
8. [SpiraTest](https://www.capterra.co.uk/software/70008/spiratest) — 4.0/5 (104 reviews) — SpiraTest offers a complete defect and issue tracking solution that manages your entire testing process.
9. [HelpDesk](https://www.capterra.co.uk/software/185973/helpdesk) — 4.6/5 (174 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
10. [VIZOR IT Asset Management](https://www.capterra.co.uk/software/112390/vizor-helpdesk-it-assets) — 4.5/5 (2 reviews) — Help Desk ticketing solution for businesses needing a best practice Help Desk with integrated IT Asset Management. Try Now.
11. [Vision Helpdesk](https://www.capterra.co.uk/software/102230/vision-helpdesk) — 4.6/5 (48 reviews) — Vision Helpdesk offers Help Desk, Multi-Company Help Desk, ITIL Service Desk \& Live Chat Software Tools for every size business.
12. [Jira](https://www.capterra.co.uk/software/19319/jira) — 4.4/5 (15293 reviews) — Jira is a fully-featured issue tracker for teams planning and building great products.
13. [GitHub](https://www.capterra.co.uk/software/129067/github) — 4.8/5 (6149 reviews) — Track bugs, enhancements, and other requests, prioritize work, and communicate with stakeholders as changes are proposed and merged..
14. [ClickUp](https://www.capterra.co.uk/software/158833/clickup) — 4.6/5 (4552 reviews) — ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows.
15. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3396 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
16. [Wrike](https://www.capterra.co.uk/software/76113/wrike) — 4.4/5 (2879 reviews) — Wrike is an IT project management software with templates, Gantt charts, advanced security, approvals, reports, and 400+ integrations.
17. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1749 reviews) — Track customer requests with our Live Chat / Ticketing system and win customers by providing excellent customer service with LiveAgent.
18. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (979 reviews) — Issue tracking, bug tracking or client tracking? Everything is easier with Bitrix24\!
19. [EngageBay CRM](https://www.capterra.co.uk/software/178819/engagebay-marketing) — 4.7/5 (906 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
20. [Zoho Projects](https://www.capterra.co.uk/software/169455/zoho-projects) — 4.5/5 (851 reviews) — Record and track product issues until they are fixed with Zoho Projects. Set up proper escalations and ship great products, every time.
21. [TeamSupport](https://www.capterra.co.uk/software/87908/teamsupport) — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
22. [JIRA Service Management](https://www.capterra.co.uk/software/138769/jira-service-management) — 4.5/5 (757 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
23. [Freshservice](https://www.capterra.co.uk/software/132997/freshservice) — 4.5/5 (645 reviews) — Online Issue Tracking service desk that helps you manage your IT infrastructure, minus the complications. Plus it's ITIL-compliant...
24. [Spiceworks Cloud Help Desk](https://www.capterra.co.uk/software/102709/spiceworks-it-help-desk) — 4.4/5 (584 reviews) — Download IT help desk software for IT pros \& sysadmins around the world in all businesses. Support \& mobile apps are also free.
25. [SolarWinds Service Desk](https://www.capterra.co.uk/software/129478/solarwinds-service-desk) — 4.6/5 (577 reviews) — Track and resolve issues faster with AI-powered workflows. Centralize tracking and cut resolution time by up to 52%.

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## Related Categories

- [Complaint Management Software](https://www.capterra.co.uk/directory/30674/complaint-management/software)
- [IT Service Software](https://www.capterra.co.uk/directory/30672/it-service/software)
- [Service Desk Software](https://www.capterra.co.uk/directory/31027/service-desk/software)
- [ITSM Tools](https://www.capterra.co.uk/directory/30676/itsm/software)
- [Bug Tracking Software](https://www.capterra.co.uk/directory/30090/bug-tracking/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/30675/issue-tracking/software)
- [All Categories](https://www.capterra.co.uk/directory)

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Meet Bitrix24, one of the world's most popular free project management platforms available in 18 languages and used by over 15 million organizations in 187 countries. Bitrix24 can track just about everything for your projects, including bug tracking, issue tracking or client tracking, but it's just easier to register a free Bitrix24 account and check it out for yourself.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.co.uk/software/113540/bitrix24","@type":"ListItem"},{"name":"EngageBay CRM","position":19,"description":"EngageBay is an AI-powered all-in-one CRM that helps small businesses and startups manage marketing, sales, and customer service from one simple, affordable platform. Trusted by over 150,000 companies worldwide, EngageBay enables teams to attract, engage, and delight customers with ease. Create content faster with AI-powered email and campaign generation, prioritize leads with AI deal scoring, and boost productivity with smart insights and automated recommendations. From marketing automation and sales CRM to helpdesk and live chat, EngageBay unifies all your growth tools to help you scale efficiently and build lasting customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.capterra.co.uk/software/178819/engagebay-marketing","@type":"ListItem"},{"name":"Zoho Projects","position":20,"description":"Zoho Projects is an online project management tool that helps teams collaborate effectively and complete projects on time. One of its core capabilities is issue tracking, which allows teams to quickly identify, prioritise, and resolve problems that arise during the project lifecycle.\n\nUsers can easily create and assign issues, set due dates, and track progress in real time. 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The platform connects engineering teams by linking requests to JIRA issues and provides employees with self-service options and virtual agents.\n\nThe platform integrates with Atlassian's Teamwork Graph, connecting people, work, and tools for seamless collaboration. JIRA Service Management bridges development and operations teams, accelerating deployments while minimizing risk. Its AI capabilities help detect, resolve, and prevent incidents by prioritizing critical issues. The platform empowers organizations to transform service delivery through intelligent automation and integrated workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.co.uk/software/138769/jira-service-management","@type":"ListItem"},{"name":"Freshservice","position":23,"description":"Freshservice is an online ITIL service desk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Robust Incident Management functionalities, including key features like workflow automation, make issue tracking easy.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.co.uk/software/132997/freshservice","@type":"ListItem"},{"name":"Spiceworks Cloud Help Desk","position":24,"description":"The Spiceworks IT Cloud Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. \n\nStart tackling tickets in minutes with a simple-to-use help desk software.  Plus, it's more than just ticket tracking: understand (and change) team behavior and articulate your value to the business. \n\nLearn more about the two plan types:\n1. Core (free) \n2. 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