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description: Page 3 - Compare the best Complaint Management Software in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.
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title: Page 3 - Complaint Management Software - Price Comparison & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](https://www.capterra.co.uk/directory/30674/complaint-management/software) > [Page 3](https://www.capterra.co.uk/directory/30674/complaint-management/software?page=3)

# Complaint Management Software

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> Complaint Management software helps to track, organize and resolve customer complaints and maximizes the productivity of the employees who deal with customers directly. These solutions are characterized by the ability to accurately capture, classify and route complaints, enabling communication across the team and insuring compliance. Complaint Management software is related to Customer Satisfaction software, Customer Service software and Help Desk software.

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## Products

1. [ReviewInc](https://www.capterra.co.uk/software/141023/reviewinc) — 4.8/5 (35 reviews) — ReviewInc's online reputation management and customer experience software drives new online reviews and ratings.
2. [HR Acuity](https://www.capterra.co.uk/software/111531/hr-acuity-on-demand) — 4.3/5 (31 reviews) — Streamline complaint management with HR Acuity: Centralized documentation, consistent processes and proactive insights.
3. [Focus Softnet](https://www.capterra.co.uk/software/191388/centra-hub-crm) — 3.9/5 (31 reviews) — CentraHub CRM is fully customizable integrated sales, marketing, and service suite to automate conversion for growing businesses.
4. [C-Desk](https://www.capterra.co.uk/software/136972/c-desk) — 4.7/5 (27 reviews) — Help desk solution with service request management, knowledge base, task management, surveys.
5. [VobeSoft](https://www.capterra.co.uk/software/182839/vobecustom) — 4.9/5 (23 reviews) — Handle complaints the way you want them with the dynamic fully configurable VobeSoft platform. Streamline your whole service workflow.
6. [Mint Service Desk](https://www.capterra.co.uk/software/187044/mint-service-desk) — 4.8/5 (22 reviews) — Extremely flexible service desk ready for complaint management with the possibility to integrate with external platforms.
7. [Emojot](https://www.capterra.co.uk/software/1045276/emojot) — 4.7/5 (20 reviews) — Upgrade complaints handling with seamless ticket management, intelligent prioritization, and automatic assignment and escalations.
8. [XEBO.ai](https://www.capterra.co.uk/software/178584/survey2connect) — 4.5/5 (19 reviews) — XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery.
9. [ServoDesk](https://www.capterra.co.uk/software/196664/servodesk) — 4.9/5 (18 reviews) — Improve issue resolution times and colleague performance by adopting the latest AI technology and best practice in service delivery.
10. [SimpleWorks](https://www.capterra.co.uk/software/144850/simplecrm) — 4.5/5 (15 reviews) — Complaint management streamlines issue resolution with automation, SLA tracking, and multi-channel ticket routing.
11. [Simplify360](https://www.capterra.co.uk/software/211771/simplify360) — 4.4/5 (15 reviews) — Digital Customer Experience Platform with embedded AI. Track \& Respond to Queries on Social,Email,Chat,Whatsapp,Reviews,etc. with ease.
12. [Remedyforce](https://www.capterra.co.uk/software/110648/bmc-remedyforce-service-desk) — 4.3/5 (15 reviews) — Gives you out-of-the-box processes for incident management, self service, and inventory tracking for your help desk.
13. [Desk360](https://www.capterra.co.uk/software/212006/desk360) — 4.7/5 (14 reviews) — A cloud-based omnichannel customer support platform with 360-degree customer view.
14. [Cention](https://www.capterra.co.uk/software/179156/cention-contact-center) — 4.2/5 (13 reviews) — Handle all channels in one system with pure OMNI-channel support and get a 360° view of all your customers communication.
15. [Bizzmine](https://www.capterra.co.uk/software/200373/bizzmine) — 4.2/5 (13 reviews) — Flexible \& scalable QHSE platform for SMB to Enterprise. Bizzmine is user-friendly, easy to configure. Strong in Life Science Industry.
16. [Rely](https://www.capterra.co.uk/software/1034106/rely) — 4.8/5 (13 reviews) — The smart, secure \& simple way to manage workplace issues.
17. [BPI System](https://www.capterra.co.uk/software/81640/bpi-system) — 4.6/5 (12 reviews) — Web-based and On-Premise CAPA Software will assist your organization in automating your Quality processes - CAPA, NCR, Audits, etc.
18. [Intouch Insight CX Platform](https://www.capterra.co.uk/software/160959/intouch-insight) — 4.3/5 (12 reviews) — The Intouch Platform drives actionable insights from all customer touchpoints to align operational delivery with customer expectations.
19. [easiware](https://www.capterra.co.uk/software/164607/easi-crm) — 4.6/5 (12 reviews) — easiware, an omnichannel customer relationship solution, helps organizations turn their customer data into a performance accelerator.
20. [SmartSolve](https://www.capterra.co.uk/software/106668/smartsolve) — 4.2/5 (11 reviews) — Complete QMS, vigilance and post-market surveillance, supplier, compliance, and risk management solutions for life sciences.
21. [Case IQ](https://www.capterra.co.uk/software/73201/Case-IQ) — 4.6/5 (11 reviews) — Create the new standard for customer service using Case IQ’s all-in-one intake and complaint management solution.
22. [Wowdesk](https://www.capterra.co.uk/software/183320/help-desk-solution) — 4.7/5 (11 reviews) — ISO compliant complaint management software with powerful workflow engine, SLA and automation rules for customer-centric organizations
23. [LiveCaller](https://www.capterra.co.uk/software/209451/livecaller) — 4.8/5 (10 reviews) — LiveCaller is all in one solution, combining different communication channels like Chat, Call, Social Messaging Apps into one platform.
24. [EasyForm](https://www.capterra.co.uk/software/155410/easyform) — 4.7/5 (9 reviews) — Field service management platform that helps businesses schedule tasks, automate time tracking, and collect on-site information.
25. [eCasework](https://www.capterra.co.uk/software/156323/ecasework) — 4.8/5 (9 reviews) — Case management \& CRM for representatives and their staff. Record casework, keep track of people's issues, and stick to deadlines.

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## Related Categories

- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [Customer Satisfaction Software](https://www.capterra.co.uk/directory/30541/customer-satisfaction/software)
- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)
- [Issue Tracking Software](https://www.capterra.co.uk/directory/30675/issue-tracking/software)
- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/30674/complaint-management/software)
- [All Categories](https://www.capterra.co.uk/directory)

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With SmartSolve, you have solutions to efficiently handle audits, take control of quality via the QMS system and supplier management, and maintain compliance with regulatory requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1b80a509-8285-4ee5-89a1-e6bb0db8d545.png","url":"https://www.capterra.co.uk/software/106668/smartsolve","@type":"ListItem"},{"name":"Case IQ","position":21,"description":"Improve your efficiency and boost customer and employee satisfaction with Case IQ's centralized, all-in-one intake and case management platform. Uncover and resolve cases faster with our integrated intake options and automated workflows. With Case IQ, you can also analyze recurring complaint trends with built-in analytics to proactively identify areas of risk, and secure sensitive data with role-based access controls.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25085e79-da1e-4195-9ba6-0856fc287d00.png","url":"https://www.capterra.co.uk/software/73201/Case-IQ","@type":"ListItem"},{"name":"Wowdesk","position":22,"description":"WowDesk is ISO compliant complaint management software with powerful workflow engine, SLA and automation rules for customer-centric organizations at best price\nWowdesk is a flexible, scalable and user friendly customer engagement platform that is installed in multitude of industries with different sizes across the globe. \nThey call it help desk, we call it WOWdesk!\nLearn more at wowdesk.com","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/511a8aa9-1c97-43f0-a4c3-35f54e5b2676.png","url":"https://www.capterra.co.uk/software/183320/help-desk-solution","@type":"ListItem"},{"name":"LiveCaller","position":23,"description":"Chat - Customers can exchange messages, files, and rate customer service.\nWeb-Call - Customers are able to make a call directly from the webpage, via Internet, thus making such calls for them completely free.\nOmni-Channel Inbox - Combines communications from different messenger platforms into a single dashboard.\nCallback - Simply enter your phone number and preferred call time, customer service will call you. \nCo-browse - Allows agents and customers to collaboratively 'browse' a website.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/16977cd8-16a4-4c41-ad78-7f0c067d3e1f.png","url":"https://www.capterra.co.uk/software/209451/livecaller","@type":"ListItem"},{"name":"EasyForm","position":24,"description":"Create your field service app in Days instead of months. A configurable field service platform to help increase productivity for Repair services, Telecom services, Pick up and delivery, Health care, FMCG, Trip management, Survey, Audits etc.  Field proven platform with more than 20000 users for diverse applications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/374934cd-3572-4dd9-bcb9-581cbbe02fed.png","url":"https://www.capterra.co.uk/software/155410/easyform","@type":"ListItem"},{"name":"eCasework","position":25,"description":"eCasework is the all-in-one solution for elected representatives. It's a notebook, address book, email inbox, diary and filing system rolled into one: a place to collect cases, keep track of people's issues and solve problems efficiently. Our web-based casework software is hosted in the cloud, meaning you can manage your cases anytime, anywhere on your computer, tablet and smartphone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6e11a68e-f2d6-42e6-a526-9953d1cde8e1.png","url":"https://www.capterra.co.uk/software/156323/ecasework","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/directory/30674/complaint-management/software?page=3#itemlist","numberOfItems":25}
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