---
description: Page 6 - Compare the best Customer Satisfaction Software in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.
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title: Page 6 - Customer Satisfaction Software - Price Comparison & Reviews - Capterra UK 2026
---

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# Customer Satisfaction Software

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> Customer Satisfaction software allows businesses to collect, organize, and manage customer feedback. These applications provide survey, complaint tracking and call reporting capabilities. Customer Satisfaction software can integrate with Customer Relationship Management and Product Management solutions to help apply the acquired feedback to business interactions and product development.

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## Products

1. [Qualaroo](https://www.capterra.co.uk/software/114046/qualaroo) — 4.7/5 (20 reviews) — Use Qualaroo to design CSAT surveys and analyze the feedback with AI-sentiment analysis to improve customer satisfaction and experience
2. [Smaply](https://www.capterra.co.uk/software/177161/smaply) — 4.4/5 (20 reviews) — Create journey management systems visualizing opportunities and pain points. Connect them and share maps with peers and clients.
3. [Prime AI](https://www.capterra.co.uk/software/197586/prime-ai) — 4.8/5 (20 reviews) — Prime AI offers innovative size-fitting tools for fashion e-commerce, enhancing online shopping with personalised fit recommendations.
4. [Surveypal](https://www.capterra.co.uk/software/138589/surveypal) — 4.4/5 (19 reviews) — Surveypal captures and analyzes every piece of feedback to measure and improve customer satisfaction.
5. [Keatext](https://www.capterra.co.uk/software/173675/keatext) — 3.8/5 (19 reviews) — Keatext brings the voice of customer and employee into your day-to-day activities to create better people experiences.
6. [XEBO.ai](https://www.capterra.co.uk/software/178584/survey2connect) — 4.5/5 (19 reviews) — XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery.
7. [Eloquant](https://www.capterra.co.uk/software/1022365/eloquant) — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
8. [The Survey System](https://www.capterra.co.uk/software/19643/the-survey-system) — 4.6/5 (18 reviews) — Modular software for working with telephone, online, in-person and printed questionnaires as well as panel management.
9. [Customer Thermometer](https://www.capterra.co.uk/software/133435/customer-thermometer) — 4.9/5 (18 reviews) — 1-click surveys your customers will respond to. A complete, fully customizable solution for real-time feedback embedded into any email.
10. [Medallia Agent Connect](https://www.capterra.co.uk/software/181460/stella-connect) — 4.9/5 (18 reviews) — Medallia Agent Connect brings customer feedback, QA \& coaching together to drive agent engagement, performance \& customer satisfaction.
11. [HappyOrNot](https://www.capterra.co.uk/software/1019990/happyornot) — 4.9/5 (18 reviews) — HappyOrNot is a customer feedback insights solution that helps companies improve operational excellence and business performance.
12. [GuildQuality](https://www.capterra.co.uk/software/145110/guildquality) — 4.5/5 (17 reviews) — Customer satisfaction surveying software for quality-minded building professionals.
13. [Heyday](https://www.capterra.co.uk/software/177804/heyday-ai) — 4.6/5 (17 reviews) — The \#1 customer messaging platform in retail, Heyday by Hootsuite combines the power of AI with the human touch to deliver 5-star CX.
14. [Repticity](https://www.capterra.co.uk/software/1051497/repticity) — 4.8/5 (17 reviews) — Revolutionize operations with Repticity - AI-driven entry \& client interaction. Try us risk-free.
15. [Wiremo](https://www.capterra.co.uk/software/162824/wiremo) — 4.7/5 (16 reviews) — Show customers you care with Wiremo’s review request email feature. Automatically display great reviews on your website to boost sales.
16. [Clootrack](https://www.capterra.co.uk/software/1042420/clootrack) — 5.0/5 (16 reviews) — Clootrack’s AI super-agent powers complete VoC analytics 7.5X faster insights from the broadest data, tailored to your business needs.
17. [TheySaid](https://www.capterra.co.uk/software/1069963/Theysaid-AI-Survey) — 4.9/5 (16 reviews) — User testing and research, accelerated by AI.
18. [Thematic](https://www.capterra.co.uk/software/159338/thematic) — 4.9/5 (15 reviews) — Thematic unlocks specific insights from unstructured feedback across all channels to help you increase customer value and reduce churn.
19. [Clickatell](https://www.capterra.co.uk/software/175976/clickatell-touch) — 4.3/5 (15 reviews) — Connecting businesses and consumers directly for conversation, commerce and service through mobile messaging at scale.
20. [GuestXM](https://www.capterra.co.uk/software/189329/online-reputation-management) — 4.9/5 (15 reviews) — Customer experience management and restaurant intelligence platform
21. [Simplify360](https://www.capterra.co.uk/software/211771/simplify360) — 4.4/5 (15 reviews) — Digital Customer Experience Platform with embedded AI. Track \& Respond to Queries on Social,Email,Chat,Whatsapp,Reviews,etc. with ease.
22. [Magic](https://www.capterra.co.uk/software/1041043/magic) — 4.9/5 (15 reviews) — Magic's all-in-one platform empowers local businesses to manage online reviews, customers, marketing, and revenue growth with ease.
23. [ManageEngine SupportCenter Plus](https://www.capterra.co.uk/software/162095/manageengine-supportcenter-plus) — 4.3/5 (14 reviews) — Give your Support Desk a powerful and visual makeover.Try Support Center Plus.Take the first step towards world-class customer support
24. [Capacity](https://www.capterra.co.uk/software/192480/capacity) — 4.5/5 (14 reviews) — Capacity is an industry leader in support automation for both customers and employees. Get up and running within 30 days.
25. [Desk360](https://www.capterra.co.uk/software/212006/desk360) — 4.7/5 (14 reviews) — A cloud-based omnichannel customer support platform with 360-degree customer view.

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## Related Categories

- [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software)
- [NPS Software](https://www.capterra.co.uk/directory/32075/nps/software)
- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)
- [Review Management Software](https://www.capterra.co.uk/directory/31024/review-management/software)
- [Employee Engagement Software](https://www.capterra.co.uk/directory/30817/employee-engagement/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/30541/customer-satisfaction/software)
- [All Categories](https://www.capterra.co.uk/directory)

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Know how you're doing, what works (and what doesn't), and when and where to improve.\n\nAdditional Success services included, such as onboarding, customer support, Help Center, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9077014e-4500-434b-a77f-f33de3cc97c6.jpeg","url":"https://www.capterra.co.uk/software/1019990/happyornot","@type":"ListItem"},{"name":"GuildQuality","position":12,"description":"GuildQuality provides customer satisfaction surveying, web-based performance reporting, and marketing services for home builders, remodelers, contractors, and real estate professionals.\n\nMore than 2000 of North America's best home professionals rely on GuildQuality to help them deliver an exceptional customer experience, and articulate the quality of their service to prospective customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca3125b7-2367-4e0e-b814-0e25491c21d5.png","url":"https://www.capterra.co.uk/software/145110/guildquality","@type":"ListItem"},{"name":"Heyday","position":13,"description":"The #1 messaging platform in retail, Heyday by Hootsuite combines the power of AI with the human touch for five-star customer experiences. \n\nBy automating up to 80% of  FAQs, Heyday delivers personalized CX at scale 24/7, easily integrating with websites and 20+ apps. 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We've got data cleaning covered too!\n\nIdentify opportunities that increase LTV and track the ROI of decisions. Respond faster and effectively to quality issues.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7bf48e45-b59d-4dc4-aa7b-ac8034b5e449.png","url":"https://www.capterra.co.uk/software/159338/thematic","@type":"ListItem"},{"name":"Clickatell","position":19,"description":"Clickatell is a pioneer in mobile messaging and Chat Commerce innovations. The Clickatell Chat Commerce Platform enables brands to connect, interact and transact with consumers by providing innovative, intuitive conversational commerce journeys through the convenience of messaging, securely and at scale. 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Magic’s user-friendly platform allows businesses to connect with customers instantly through WebChat, social media and text messaging, all in one place. Experience the convenience of a centralised communication solution with Magic and provide exceptional customer service with ease, ultimately leading to happier customers and improved retention rates.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eb105408-755c-4219-ada0-90c6391c5d96.jpeg","url":"https://www.capterra.co.uk/software/1041043/magic","@type":"ListItem"},{"name":"ManageEngine SupportCenter Plus","position":23,"description":"SupportCenter Plus is a web-based, ITIL-ready support software designed for IT organizations that offer IT support to their clients. It serves as a common platform for all customer service management. 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