---
description: Discover and compare Free Customer Satisfaction Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free Customer Satisfaction Software - Capterra UK 2026
---

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# Customer Satisfaction Software

Canonical: https://www.capterra.co.uk/directory/30541/customer-satisfaction/software

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> Customer Satisfaction software allows businesses to collect, organize, and manage customer feedback. These applications provide survey, complaint tracking and call reporting capabilities. Customer Satisfaction software can integrate with Customer Relationship Management and Product Management solutions to help apply the acquired feedback to business interactions and product development.

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## Products

1. [Helprace](https://www.capterra.co.uk/software/135036/helprace) — 4.7/5 (7 reviews) — Helprace streamlines your customer service process. Ticketing system integrated with feedback portal and knowledge base.
2. [RaveCapture](https://www.capterra.co.uk/software/153533/RaveCapture) — 4.4/5 (7 reviews) — RaveCapture is a review and UGC platform that helps businesses collect, manage, and showcase customer feedback.
3. [Talk2us](https://www.capterra.co.uk/software/156467/talk2us) — 5.0/5 (5 reviews) — Real-time customer feedback platform for brick \& mortar businesses.
4. [Stames](https://www.capterra.co.uk/software/211503/stames) — 4.8/5 (5 reviews) — Unify customer communications, sales, orders and other vita data on one platform for teams across multiple channels \& apps.
5. [Responsly](https://www.capterra.co.uk/software/1041092/responsly) — 5.0/5 (5 reviews) — Customer \& Employee experience platform built on a super-powerful survey maker, beautiful forms and advanced analytics.
6. [Corelation](https://www.capterra.co.uk/software/1052352/corelation) — 4.8/5 (4 reviews) — Corelation Software makes it easy to spot and initiate customer retaining actions and lower employee turnover. Relations that matter.
7. [Gnatta](https://www.capterra.co.uk/software/144153/gnatta) — 4.7/5 (3 reviews) — Gnatta provides CCaaS solutions to some of the world’s biggest brands, making their call centres more efficient, and more effective.
8. [AnswerDash](https://www.capterra.co.uk/software/147095/answerdash) — 4.7/5 (3 reviews) — AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting engagement.
9. [Drag'n Survey](https://www.capterra.co.uk/software/195884/drag-n-survey) — 4.3/5 (3 reviews) — Drag'nSurvey is a free software platform that enables users to create, share, and analyze surveys.
10. [Guest Suite](https://www.capterra.co.uk/software/196590/guest-suite) — 4.7/5 (3 reviews) — Boost your online reputation and local visibility with our customer review management and local marketing tool.
11. [QaizenX](https://www.capterra.co.uk/software/1021716/qaizenx) — 5.0/5 (3 reviews) — QaizenX is a feedback solution for you to easily gather \& act on customer feedback. Cost-effective, best-in-class, greater insights.
12. [Enquire](https://www.capterra.co.uk/software/176783/enquire) — 5.0/5 (2 reviews) — Easiest way to implement post-purchase surveys on Shopify.
13. [UserReport](https://www.capterra.co.uk/software/196527/userreport) — 4.5/5 (2 reviews) — UserReport is user engagement software that helps companies improve products and customer relationships.
14. [Vocally](https://www.capterra.co.uk/software/197449/vocally) — 4.5/5 (2 reviews) — Use visual product feedback to improve user experience and keep users coming back.
15. [Calton](https://www.capterra.co.uk/software/215136/reviewmonkey) — 5.0/5 (2 reviews) — Boost your local SEO, manage reviews \& listings, and enhance customer experience to grow your multi-location business effortlessly\!
16. [Surveyed](https://www.capterra.co.uk/software/1031282/surveyed) — 5.0/5 (2 reviews) — Surveyed is designed to help businesses make product reviews come alive with video or text feedback from actual \& authentic customers.
17. [Responsr](https://www.capterra.co.uk/software/1045628/responsr) — 5.0/5 (2 reviews) — Get more customers through AI support, proven CX methodologies and full automation.
18. [Critizr](https://www.capterra.co.uk/software/162653/critizr) — 3.0/5 (1 reviews) — Leader in Customer feedback collection Critizr helps companies optimize their customers experience to improve their satisfaction.
19. [SurveySensum](https://www.capterra.co.uk/software/188833/surveysensum) — 5.0/5 (1 reviews) — SurveySensum is a customer feedback platform that helps businesses gather insights from their customers.
20. [TPSC Cloud](https://www.capterra.co.uk/software/1025283/tpsc-cloud) — 5.0/5 (1 reviews) — Improve the reporting of healthcare incidents and patient safety with our easy-to-use software.
21. [Grappin](https://www.capterra.co.uk/software/1041091/grappin) — 5.0/5 (1 reviews) — Grappin est un outil de collecte des retours utilisateurs intégré directement sur les sites internet, SaaS et e-commerce.
22. [Elvan](https://www.capterra.co.uk/software/1083519/Opin) — 4.0/5 (1 reviews) — Elvan is customer feedback software that helps teams launch surveys, analyze responses, and improve customer satisfaction.
23. [TellusFirst](https://www.capterra.co.uk/software/189741/tellusfirst) (0 reviews) — TellUsFirst is a mobile-first solution which provides real-time actionable data you can use to improve your business.
24. [Roundesk](https://www.capterra.co.uk/software/220154/roundesk) (0 reviews) — An agile, efficient, modern and highly automated platform offering your customers and employees business solutions.
25. [CSAT.AI](https://www.capterra.co.uk/software/1013294/csatai) (0 reviews) — Train agents, review interactions and dig deep into your CX – In-the-moment analysis automated with AI.

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## Related Categories

- [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software)
- [Polling Software](https://www.capterra.co.uk/directory/31220/polling/software)
- [NPS Software](https://www.capterra.co.uk/directory/32075/nps/software)
- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)
- [Review Management Software](https://www.capterra.co.uk/directory/31024/review-management/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/30541/customer-satisfaction/software)
- [All Categories](https://www.capterra.co.uk/directory)

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The system also allows you to build your own customer surveys to get the answers to the questions that matter to your business and it provides instant measurements of your customers' Happiness Index (using smiley face clicks) and a measure of your NPS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b5d2ec62-7841-4172-a060-10fc44591639.png","url":"https://www.capterra.co.uk/software/189741/tellusfirst","@type":"ListItem"},{"name":"Roundesk","position":24,"description":"An agile, efficient, modern and highly automated platform offering your customers and employees business solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/027cb8ea-e12f-46e0-9450-5a9707141b8b.png","url":"https://www.capterra.co.uk/software/220154/roundesk","@type":"ListItem"},{"name":"CSAT.AI","position":25,"description":"CSAT.AI provides a 'fix it before you end it' real-time solution to prevent bad customer service. In-the-moment analysis enables the agent to proactively correct course prior to concluding an engagement and turns every customer interaction to WOW! service. Real-time manager notifications of abused agents reduce agent churn. Currently the program is supported on the Zendesk Platform and Salesforce Service Cloud. CSAT.AI elevates the quality of your team giving you the competitive advantage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1133154-2165-4aa6-b95d-a1a0f446e626.png","url":"https://www.capterra.co.uk/software/1013294/csatai","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/directory/30541/customer-satisfaction/pricing/free/software?page=4#itemlist","numberOfItems":25}
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