---
description: Discover and compare Customer Satisfaction Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Customer Satisfaction Software for Mac - Price comparison & Reviews - Capterra UK 2026
---

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# Customer Satisfaction Software

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> Customer Satisfaction software allows businesses to collect, organize, and manage customer feedback. These applications provide survey, complaint tracking and call reporting capabilities. Customer Satisfaction software can integrate with Customer Relationship Management and Product Management solutions to help apply the acquired feedback to business interactions and product development.

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## Products

1. [SurveySparrow](https://www.capterra.co.uk/software/168823/surveysparrow) — 4.4/5 (121 reviews) — SurveySparrow enhances customer satisfaction by turning feedback into actionable insights, improving experiences, and driving loyalty.
2. [Typeform](https://www.capterra.co.uk/software/137289/typeform) — 4.7/5 (945 reviews) — Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.
3. [Zoho CRM Plus](https://www.capterra.co.uk/software/182207/zoho-crmplus) — 4.4/5 (71 reviews) — Zoho CRM Plus helps you deliver exceptional customer experiences and convert them to brand advocates.
4. [ReverseLogix](https://www.capterra.co.uk/software/218860/reverselogix) (0 reviews) — ReverseLogix offers a centralized, SaaS platform designed to fit every aspect of your returns and after-sales care management.
5. [Pipedrive](https://www.capterra.co.uk/software/132666/pipedrive) — 4.5/5 (3042 reviews) — Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more.
6. [Jotform](https://www.capterra.co.uk/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) — Easily collect and track powerful customer satisfaction data with Jotform Enterprise.
7. [Nextiva](https://www.capterra.co.uk/software/175788/nextiva) — 4.6/5 (914 reviews) — Get answers fast with Nextiva Surveys, a custom online customer satisfaction software, to better understand audience.
8. [TeamSupport](https://www.capterra.co.uk/software/87908/teamsupport) — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
9. [Sogolytics](https://www.capterra.co.uk/software/127957/sogosurvey) — 4.7/5 (730 reviews) — SogoCX helps you track and improve customer satisfaction with real-time insights that drive loyalty and long-term success.
10. [Weave](https://www.capterra.co.uk/software/141842/weave) — 4.3/5 (668 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
11. [Lime Connect](https://www.capterra.co.uk/software/131558/userlike-live-chat) — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \& automation that helps businesses transform customer communication.
12. [Tidio](https://www.capterra.co.uk/software/144040/tidio-chat) — 4.7/5 (590 reviews) — Tidio is a customer experience software suite comprising live chat, help desk, chatbot, and conversational AI agent features.
13. [CXone Mpower](https://www.capterra.co.uk/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
14. [monday CRM](https://www.capterra.co.uk/software/1024614/monday-crm) — 4.7/5 (453 reviews) — monday CRM enables revenue teams to improve efficiency at every stage of the customer journey.
15. [Zoho Survey](https://www.capterra.co.uk/software/131426/zoho-survey) — 4.6/5 (450 reviews) — Zoho Survey helps create surveys, gather feedback, conduct research, and gain insights to improve business decisions.
16. [Yotpo](https://www.capterra.co.uk/software/144389/yotpo) — 4.5/5 (375 reviews) — Yotpo is software that helps brands collect reviews, ratings, and photos to boost trust and drive sales on online stores.
17. [Swell](https://www.capterra.co.uk/software/172802/swell) — 4.6/5 (355 reviews) — Swell helps you keep a pulse on your patients and earn glowing reviews that grow your practice.
18. [Alchemer](https://www.capterra.co.uk/software/72549/alchemer) — 4.5/5 (319 reviews) — Alchemer offers the world’s most flexible feedback \& data collection platform that allows organizations to effectively close the loop.
19. [Pipefy](https://www.capterra.co.uk/software/144848/pipefy) — 4.6/5 (319 reviews) — Automate Customer Satisfaction in minutes with ready-to-use templates. Start today with Pipefy for free.
20. [Genesys Cloud CX](https://www.capterra.co.uk/software/21409/genesys-cloud) — 4.3/5 (262 reviews) — Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
21. [XM for Customer Experience](https://www.capterra.co.uk/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Drive customer satisfaction by gathering real-time feedback on the leading Customer Experience management platform.
22. [Vivantio](https://www.capterra.co.uk/software/132880/vivantio) — 4.3/5 (178 reviews) — Cloud-based, scalable service management software for internal- and external-facing support teams.
23. [123FormBuilder](https://www.capterra.co.uk/software/122770/123contactform) — 4.4/5 (175 reviews) — Generate valuable insights from your customers that will leverage your business strategy and increase customer satisfaction.
24. [ReviewTrackers](https://www.capterra.co.uk/software/140801/reviewtrackers) — 4.7/5 (172 reviews) — Build a customer obsessed brand leveraging reviews, and improve brand loyalty, retention, and growth.
25. [Preferred Patron Loyalty](https://www.capterra.co.uk/software/78966/preferred-patron-loyalty) — 4.9/5 (109 reviews) — Modern loyalty for growing brands—white-label, multi-location, SMS/email built-in, advanced reporting. Upgrade to scalable control.

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## Related Categories

- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software)
- [NPS Software](https://www.capterra.co.uk/directory/32075/nps/software)
- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.co.uk/directory/31002/customer-communications-management/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/30541/customer-satisfaction/software)
- [All Categories](https://www.capterra.co.uk/directory)

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Integrations with popular apps, such as Salesforce, streamline the data collection process, ensuring a seamless experience for both customers and teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/133ee75a-0bcb-4ff0-88c9-b6e15ff98feb.png","url":"https://www.capterra.co.uk/software/122770/123contactform","@type":"ListItem"},{"name":"ReviewTrackers","position":24,"description":"ReviewTrackers enables brands to forecast market trends by listening to customer feedback to ensure your offering appeals to your target audience. Creating personalized experiences based on feedback will increase customer retention. Ensure your brand is exceeding customer expectations by aggregating reviews from the top directories and tracking what customers are saying about their experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d06df8c8-d8bf-4333-a4c3-8e0e46d0dc97.png","url":"https://www.capterra.co.uk/software/140801/reviewtrackers","@type":"ListItem"},{"name":"Preferred Patron Loyalty","position":25,"description":"Modern loyalty that scales with you. Preferred Patron helps Small Business, Franchise, and Enterprise brands launch fast and grow smarter—without POS changes or heavy IT. Deliver a white-label experience across app, mobile wallet, email, SMS, and kiosks so customers engage with your brand at every touchpoint. Built-in automations (welcome, birthday, lapsed win-back) and segmentation keep the right offers flowing at the right time, while advanced reporting surfaces real-time ROI, visit frequency, and customer value.\n\nOperate confidently across many stores with multi-location control: roles and permissions, standardized templates, and brand-safe guardrails that keep campaigns consistent yet flexible. Go live in minutes with no-code setup, onboard staff quickly, and expand from a single site to 100+ locations on your schedule.  Preferred Patron delivers a scalable, measurable Loyalty platform—brand-safe, compliant, and built for growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/68f21318-d28c-44c3-b355-3d51d83735ea.png","url":"https://www.capterra.co.uk/software/78966/preferred-patron-loyalty","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/directory/30541/customer-satisfaction/deployment-options/mac/software#itemlist","numberOfItems":25}
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