---
description: Compare the best Call Recording Software in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.
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title: Call Recording Software - Price Comparison & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](https://www.capterra.co.uk/directory/30533/call-recording/software)

# Call Recording Software

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> Call Recording software allows organizations to obtain records of employees' interactions with customers. This type of software provides full-time, random, and on-demand recording, allows employees to save, sort, and retrieve call recordings on their computers. For related solutions see also: Call Center software, Customer Service software and Help Desk software.

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## Products

1. [Aircall](https://www.capterra.co.uk/software/144486/aircall) — 4.2/5 (458 reviews) — Give your prospects and customers the best call experience possible by leveraging call recordings to improve rep performance.
2. [Dialpad](https://www.capterra.co.uk/software/190976/dialpad-sell) — 4.2/5 (562 reviews) — Dialpad modernizes communication technology, putting voice, messaging, meetings, and video on any device.
3. [CTM](https://www.capterra.co.uk/software/152004/call-tracking-software) — 4.6/5 (150 reviews) — Listen live or record and transcribe phone calls to unlock data to confidently make customer experience \& sales coaching decisions.
4. [Fathom](https://www.capterra.co.uk/software/1037530/fathom) — 5.0/5 (807 reviews) — Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again.
5. [JustCall](https://www.capterra.co.uk/software/157853/justcall) — 4.1/5 (223 reviews) — Effortlessly record, manage, and organize calls with real-time controls, compliance features, AI summaries, and CRM integration.
6. [RECITE](https://www.capterra.co.uk/software/153219/recite) — 5.0/5 (4 reviews) — RECITE delivers unique insights into your interactions by analyzing content from multiple modalities, including voice, video and chat.
7. [CallRail](https://www.capterra.co.uk/software/141829/callrail) — 4.5/5 (173 reviews) — CallRail's Call Recording allows you to review calls at any time to help you coach your customer service teams and qualify leads.
8. [RingByName](https://www.capterra.co.uk/software/169306/ringbyname) — 4.6/5 (69 reviews) — RingByName is a powerful cloud phone service designed to make your business more efficient and save you money.
9. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
10. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3409 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
11. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews) — Award-winning call center and help desk software, now UP TO 75% OFF. Easy to use from day one. Start for free with a 30-day trial.
12. [RingEX](https://www.capterra.co.uk/software/132178/ringcentral-mvp) — 4.2/5 (1201 reviews) — RingCentral phone system can automatically record inbound and outbound calls for individual users or inbound calls for departments.
13. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (984 reviews) — \#1 online CRM with call recording. Over 15 million businesses use Bitrix24 as their cloud PBX and CRM.
14. [Ringover](https://www.capterra.co.uk/software/169627/ringover) — 4.7/5 (859 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
15. [Talkdesk](https://www.capterra.co.uk/software/132852/talkdesk) — 4.5/5 (732 reviews) — World's leading cloud-based call center software. Call recording, monitoring, analytic routing and customer-centric features.
16. [CallHippo](https://www.capterra.co.uk/software/159578/callhippo) — 4.4/5 (675 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
17. [GoTo Connect](https://www.capterra.co.uk/software/163604/goto-connect) — 4.5/5 (668 reviews) — GoTo makes IT and business communication easy so its customers can do what matters most.
18. [Weave](https://www.capterra.co.uk/software/141842/weave) — 4.3/5 (668 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
19. [CXone Mpower](https://www.capterra.co.uk/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
20. [Fireflies](https://www.capterra.co.uk/software/197037/fireflies) — 4.9/5 (567 reviews) — Cloud-based platform that helps automate meeting notes, record, transcribe and search through calls to discover insights.
21. [Gong.io](https://www.capterra.co.uk/software/157969/gong-io) — 4.8/5 (560 reviews) — Gong records and analyzes your team’s calls via web conferencing and phone, and surfaces recommendations to help you win more deals.
22. [Twilio](https://www.capterra.co.uk/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) — Twilio Voice API provides businesses with a powerful and flexible platform for building voice-enabled applications.
23. [Five9](https://www.capterra.co.uk/software/132405/five9) — 4.2/5 (481 reviews) — Cloud Contact Center and Call Recording with Practical AI - Inbound, Outbound, ACD, IVR, 4 Dialers, Chat, Call Recording, and CRMs.
24. [3CX](https://www.capterra.co.uk/software/158704/3cx) — 4.4/5 (465 reviews) — 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry.
25. [Apollo.io](https://www.capterra.co.uk/software/158696/apollo) — 4.5/5 (387 reviews) — Power your go-to-market with one platform. Fueled by the most accurate data on 210M contacts and 35M companies.

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## Related Categories

- [VoIP Phone Systems](https://www.capterra.co.uk/directory/31101/business-phone-systems/software)
- [Call Tracking Software](https://www.capterra.co.uk/directory/30901/call-tracking/software)
- [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software)
- [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/30533/call-recording/software)
- [All Categories](https://www.capterra.co.uk/directory)

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With Twilio Voice API, businesses can easily create custom voice experiences for their customers, whether it's for customer service, sales, or other use cases.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f8535c3-3270-467d-a3bf-db8b9a2d0fc3.png","url":"https://www.capterra.co.uk/software/180158/twilio-communications-platform","@type":"ListItem"},{"name":"Five9","position":23,"description":"Five9 Call Recording Software helps track, retain and report on every conversation in your call center. Use the recordings for agent training purposes, to monitor performance, and to ensure quality of service. The software includes robust filtering capabilities to quickly identify any recordings that require review. FTP support allows you to retain and store calls for compliance or agent training purposes. 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