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description: Page 5 - Compare the best IVR Software in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.
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title: Page 5 - IVR Software - Price Comparison & Reviews - Capterra UK 2026
---

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# IVR Software

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> Interactive Voice Response (IVR) software, allows call centers, help desks and other organizations to create menus which the caller can navigate using spoken commands or their telephone keys.  IVR software is mainly used for systems that allow callers to select information or enter data without the need for assistance.  IVR systems can also be used to route callers to the appropriate department within an organization, based on their answers to qualifying questions.

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## Products

1. [ICR Evolution](https://www.capterra.co.uk/software/196596/icr-evolution) — 4.6/5 (16 reviews) — Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, \& social media.
2. [Nectar Desk](https://www.capterra.co.uk/software/1028120/nectar-desk) — 4.6/5 (16 reviews) — Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.
3. [Ada](https://www.capterra.co.uk/software/164470/ada-support) — 4.7/5 (15 reviews) — Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across channels
4. [55PBX](https://www.capterra.co.uk/software/199508/55pbx) — 5.0/5 (15 reviews) — 55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with Support, Sales, Ecommerce
5. [Cyara](https://www.capterra.co.uk/software/119554/cruncher) — 4.5/5 (14 reviews) — Cyara provides CX design, IVR discovery, and the full range of test automation - all from a single platform.
6. [DialogTech](https://www.capterra.co.uk/software/126763/dialogtech) — 3.4/5 (14 reviews) — The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn
7. [Infobip](https://www.capterra.co.uk/software/127997/infobip) — 4.6/5 (14 reviews) — Deliver engaging voice experiences with our secure, high-definition voice service for any application.
8. [Dialing Innovations Call Center Application Suite](https://www.capterra.co.uk/software/173066/call-center-applications) — 4.8/5 (14 reviews) — Hosted Call Center Applications built to our customer's needs. Proprietary sip trunk technology that delivers higher contact rates.
9. [BeInContact](https://www.capterra.co.uk/software/1020496/beincontact) — 4.4/5 (14 reviews) — BeInContact: a 100% Cloud Omnichannel Contact Center software enterprise platform.
10. [Jet Interactive](https://www.capterra.co.uk/software/101019/jet-call-tracker) — 4.8/5 (13 reviews) — The easiest way to build an IVR that will improve your caller experience. Build an IVR with the click of a mouse.
11. [LeadDesk](https://www.capterra.co.uk/software/130134/leaddesk) — 4.8/5 (13 reviews) — LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMBs to Enterprise.
12. [CircleLoop](https://www.capterra.co.uk/software/175424/circle-loop) — 4.5/5 (13 reviews) — Modern-day business communications. All your calls, numbers \& features in powerful desktop, web \& mobile apps. No contract
13. [Intalk.io](https://www.capterra.co.uk/software/199866/intalk-io) — 4.1/5 (13 reviews) — Solve complex self-service problems with intalk.io AI IVR including speech capabilities, multi-lingual, CRM integration and analytics
14. [Botmock](https://www.capterra.co.uk/software/208199/botmock) — 4.3/5 (13 reviews) — Prototype and design IVR, chatbot, and voice assistant experiences across multiple channels: Alexa, Whatsapp, Twitter, and more
15. [Doocti](https://www.capterra.co.uk/software/185355/doocti) — 4.8/5 (12 reviews) — Tevatel's doocti is an application which integrates your communication channels with Your Helpdesk, CRM, and Other Key Tools.
16. [VIS Centralino in Cloud](https://www.capterra.co.uk/software/1048937/vis) — 4.7/5 (12 reviews) — VIS, integrated with the Cisco CUCM platform, is the ideal solution for companies that want to use innovative technologies.
17. [contactSPACE](https://www.capterra.co.uk/software/141507/contactspace) — 4.8/5 (11 reviews) — contactSPACE is a powerful outbound contact solution that seamlessly integrates with other contact center platforms.
18. [CALLR](https://www.capterra.co.uk/software/160512/callr) — 4.6/5 (11 reviews) — CALLR is a Voice AI platform that uses AI voice agents to answer, qualify, analyze, and route inbound calls automatically.
19. [Kiamo](https://www.capterra.co.uk/software/200863/kiamo) — 4.2/5 (11 reviews) — Kiamo is a Cloud omnichannel solution for contact centers wishing to optimize the efficiency of their Customer Relations.
20. [Klearcom](https://www.capterra.co.uk/software/1066714/klearcom) — 4.8/5 (11 reviews) — Automated IVR Testing Across 100+ Countries with Klearcom. Optimize your IVR testing with Klearcom’s non-intrusive SaaS platform.
21. [Verloop](https://www.capterra.co.uk/software/172660/verloop) — 4.7/5 (10 reviews) — Verloop.io automates customer support effortlessly, enabling brands to deliver delightful CX with advanced conversational AI
22. [PhoneIQ](https://www.capterra.co.uk/software/183388/phoneiq-for-salesforce) — 4.8/5 (10 reviews) — PhoneIQ is an all-in-one communications solution for Salesforce.
23. [Enterprise Bot](https://www.capterra.co.uk/software/188017/chatbot2go) — 4.5/5 (10 reviews) — We provide enterprises with cost-effective Conversational AI solutions across voice, email and chat to transform customer experience.
24. [INO CX](https://www.capterra.co.uk/software/194303/ino-cx) — 4.5/5 (10 reviews) — All-in-One Business Communication Solution featuring omnichannel contact center, collaboration tools, and business phone solution.
25. [Inxide](https://www.capterra.co.uk/software/1019488/inx-app) — 4.6/5 (10 reviews) — If you are looking for a very powerful and versatile IVR solution combined with the ability to manage multichannel it's perfect for you

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## Related Categories

- [VoIP Phone Systems](https://www.capterra.co.uk/directory/31101/business-phone-systems/software)
- [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.uk/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/30231/ivr/software)
- [All Categories](https://www.capterra.co.uk/directory)

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Using machine learning, automatic speech recognition, and audio fingerprinting, we deliver a holistic view of every call from customer to agent. Experience seamless IVR testing with a single test, trusted by enterprises worldwide.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9db0a50c-6f31-4698-a345-0cd3fe5e672d.png","url":"https://www.capterra.co.uk/software/1066714/klearcom","@type":"ListItem"},{"name":"Verloop","position":21,"description":"Verloop.io is an advanced Conversational AI platform that makes customer support automation effortless, enabling brands to deliver delightful customer experiences. Our state-of-the-art AI securely scales support, reduces costs, and provides full visibility into interactions. Using machine learning (ML), automated speech recognition (ASR), and natural language processing (NLP), Verloop.io powers AI-driven self-service, real-time agent assistance, and quality assurance insights.\n\nAvailable 24x7 across Web, App, Messenger, Instagram, and WhatsApp, Verloop.io provides seamless, omnichannel support in 80+ languages. Over 5,000 businesses trust Verloop.io’s multilingual Voice and Chat AI to serve 100 million users and achieve 90%+ query deflection.\n\nBuilt for industries worldwide, Verloop.io fosters strong customer relationships with contextual, personalised conversations, enhancing engagement and satisfaction at every touchpoint.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0435d1fe-c567-43b1-9ed0-14ed4a4af786.png","url":"https://www.capterra.co.uk/software/172660/verloop","@type":"ListItem"},{"name":"PhoneIQ","position":22,"description":"PhoneIQ is the modern phone system and contact center platform built exclusively for companies on Salesforce. Our all-in-one cloud communications platform brings together power dialing, IVR, local presence, voicemail drop, Salesforce call routing, call recording and a complete PBX replacement that lives within your CRM. With support for desktop, mobile, and desk phones, PhoneIQ works seamlessly at the office or remote, logging all interactions in Salesforce and generating reports in real-time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/59ac7c0e-bf8f-4267-a206-dae6abf2c6f7.jpeg","url":"https://www.capterra.co.uk/software/183388/phoneiq-for-salesforce","@type":"ListItem"},{"name":"Enterprise Bot","position":23,"description":"Swiss-based Enterprise Bot, a leader in Conversational AI, process automation and GenAI, is transforming customer and employee interactions for Customer Service, Sales, Knowledge Management and Digital Coworker. Powered by LLMs like ChatGPT and Llama 2, it offers unmatched personalization and omnichannel solutions via email, voice, and chat. Integrated with core systems like SAP, CRMs and more, the AI not only answers but resolves queries to boost CX, employee productivity, and profitability.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3f7a226-7be8-4ebf-841c-f2660e285314.png","url":"https://www.capterra.co.uk/software/188017/chatbot2go","@type":"ListItem"},{"name":"INO CX","position":24,"description":"INO CX is an All-in-One Business Communication Solution. It includes:\n\nOmnichannel Contact Center: Engage customers through voice, email, chat, SMS, social media, and campaigns for a seamless experience.\n\nCollaboration Tools: Boost productivity and creativity with collaborative features.\n\nBusiness Phone: Ensure constant connectivity with feature-rich phones.\n\nINO CX is 100% cloud-based, open for API integration with your business solutions, and offers native Salesforce integration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29ac42c8-4589-4430-831d-3b96bea78475.png","url":"https://www.capterra.co.uk/software/194303/ino-cx","@type":"ListItem"},{"name":"Inxide","position":25,"description":"Inxide is the omnichannel conversational AI platform developed by Increso that integrates generative AI, omnichannel, workflow and automation technologies to deliver engaging, self-service interactions to customers, empower Customer Specialist operations and reduce related costs.\nThe platform is built on cloud technology with a PaaS microservice architecture. It is an ISO 27001-certified platform, based on AWS systems with the highest standards of security, reliability and scalability.\nInxide can track thousands of digital and human interactions every day, making them analyzable in real time through standard or easily configurable reports and KPIs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fbee5d-a497-4735-9d97-71ab290a3acc.jpeg","url":"https://www.capterra.co.uk/software/1019488/inx-app","@type":"ListItem"}],"numberOfItems":25}
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