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description: Page 3 - Compare the best IVR Software in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.
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title: Page 3 - IVR Software - Price Comparison & Reviews - Capterra UK 2026
---

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# IVR Software

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> Interactive Voice Response (IVR) software, allows call centers, help desks and other organizations to create menus which the caller can navigate using spoken commands or their telephone keys.  IVR software is mainly used for systems that allow callers to select information or enter data without the need for assistance.  IVR systems can also be used to route callers to the appropriate department within an organization, based on their answers to qualifying questions.

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## Products

1. [Exotel](https://www.capterra.co.uk/software/134642/exotel) — 4.3/5 (69 reviews) — India’s truly connected customer conversation platform lets you deliver the best CX. Become the brand that your customers love\!
2. [MyOperator](https://www.capterra.co.uk/software/159433/myoperator) — 4.2/5 (68 reviews) — What if your business never missed a single customer call or WhatsApp message? That’s exactly what MyOperator makes possible.
3. [AVOXI](https://www.capterra.co.uk/software/178939/avoxi-genius) — 4.8/5 (59 reviews) — AVOXI's IVR feature provides many routing options to build unlimited and custom routing experiences for all your customers.
4. [Spoke Phone](https://www.capterra.co.uk/software/159762/spoke-phone) — 4.7/5 (56 reviews) — Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Designed mobile-1st, powered by Twilio.
5. [Global Call Forwarding](https://www.capterra.co.uk/software/1013108/global-call-forwarding) — 4.9/5 (54 reviews) — Global Call Forwarding provides toll-free and local numbers from more than 160 countries.
6. [3CLogic](https://www.capterra.co.uk/software/121250/cloud-call-center) — 4.3/5 (49 reviews) — Leading Voice AI and Cloud Contact Center solution designed to help enterprises improve CX for customers and employees.
7. [Sharpen](https://www.capterra.co.uk/software/145658/sharpen) — 4.4/5 (48 reviews) — Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.
8. [Call Center Studio](https://www.capterra.co.uk/software/176017/alotech) — 4.5/5 (47 reviews) — Build the most intuitive and efficient IVR flows with Call Center Studio’s next-gen capabilities.
9. [Zoho Voice](https://www.capterra.co.uk/software/1029158/zoho-voice) — 4.0/5 (46 reviews) — Zoho Voice is a flexible and scalable cloud-based business phone and contact center solution to efficiently run your business operation
10. [SparkTG VCC](https://www.capterra.co.uk/software/137672/ivr) — 4.7/5 (42 reviews) — Cloud IVR software for Indian businesses — multi-level menus, Hindi \& regional language support, AI voice routing \& TRAI compliance.
11. [Ultatel Cloud Business Phone System](https://www.capterra.co.uk/software/215555/clarity-business-phone-system) — 4.7/5 (41 reviews) — Unlimited Call, SMS, Fax, Chat, Video. Fully Customizable and Scalable Plans. Rated \#1 by Capterra for Overall Value \& Customer Support
12. [WeKall](https://www.capterra.co.uk/software/201461/wekall) — 4.5/5 (39 reviews) — Spanish-language business telephony in the cloud that allows companies to communicate easily at a low cost.
13. [Rinkel](https://www.capterra.co.uk/software/1040422/rinkel) — 4.7/5 (38 reviews) — Rinkel is a virtual switchboard on your mobile, which allows you to maintain a balance between personal and professional life.
14. [Channels](https://www.capterra.co.uk/software/141537/crazy-call) — 4.8/5 (36 reviews) — Channels is a data-driven IVR Software with free Web calls for you and your customers along with multiple other features.
15. [ClearTouch Operator](https://www.capterra.co.uk/software/210685/cleartouch-operator) — 4.6/5 (36 reviews) — ClearTouch IVR offers 24/7 self-service, smart routing, and CRM integration to cut wait times and deliver seamless customer journey
16. [Freshcaller](https://www.capterra.co.uk/software/165078/freshcaller) — 4.0/5 (35 reviews) — Freshcaller’s IVR system is built for customer support teams and inbound call centers. It offers phone numbers in 90+ countries.
17. [Gupshup](https://www.capterra.co.uk/software/1016241/gupshup) — 4.3/5 (35 reviews) — Gupshup.io is the leading conversational engagement platform for automating marketing, commerce, and support.
18. [Telzio](https://www.capterra.co.uk/software/162167/telzio) — 4.5/5 (34 reviews) — 24/7 automated IVR operation with smart call management and customized guidance for superior customer interactions.
19. [MaxContact](https://www.capterra.co.uk/software/156506/maxcontact) — 4.7/5 (33 reviews) — MaxContact is the AI-powered customer engagement platform that turns conversations into revenue.
20. [LiveVox](https://www.capterra.co.uk/software/81432/livevox) — 4.7/5 (32 reviews) — LiveVox is a next-generation contact center platform integrating omnichannel communications, CRM, Practical AI, and WFO in one solution
21. [CloudAgent](https://www.capterra.co.uk/software/149038/cloudagent) — 4.5/5 (32 reviews) — Build complex IVRs to simplify your customer experience.Offer self service via IVR or combine with ACD to route calls intelligently.
22. [Plum Voice](https://www.capterra.co.uk/software/19653/plum-voice-hosted-ivr) — 4.8/5 (30 reviews) — Plum Voice powers innovative automated solutions for IVR systems, virtual agents, chatbots, messaging campaigns and other applications.
23. [NUACOM](https://www.capterra.co.uk/software/161267/nuacom) — 4.8/5 (30 reviews) — Versatile business phone system for Sales and Customer Service teams, built-in with 50+ business-class features to grow your business.
24. [Voiso](https://www.capterra.co.uk/software/203121/voiso) — 4.7/5 (30 reviews) — A simply powerful AI-driven contact center software. Every interaction, a human connection.
25. [VCC Live](https://www.capterra.co.uk/software/167993/vcc-live) — 4.7/5 (27 reviews) — Cloud based contact center solution with management and operator features, data security, system integrations and analytical reports.

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## Related Categories

- [VoIP Phone Systems](https://www.capterra.co.uk/directory/31101/business-phone-systems/software)
- [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.uk/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/30231/ivr/software)
- [All Categories](https://www.capterra.co.uk/directory)

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Make & receive calls using our softphone app or any other device.\n\nYou can easily manage your virtual phone number(s) through an online portal or contact technical support 24/7 for assistance.\n\nWe are trusted by thousands of multinational brands globally.\n\nGlobal Call Forwarding is owned and operated by United World Telecom (UWT), founded in 1996.\n\nWe are headquartered in Delray Beach, Florida, USA.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a427ec3b-6875-4df7-bb5c-a1867a7d70cb.png","url":"https://www.capterra.co.uk/software/1013108/global-call-forwarding","@type":"ListItem"},{"name":"3CLogic","position":6,"description":"3CLogic transforms customer and employee experiences with its patented and award-winning Voice AI and Cloud Contact Center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms, such as ServiceNow. 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We also offer 40+ advanced features and several CRM integrations so we can cater to your specific needs.\n\nSchedule your free demo to find out more today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/12e63107-bc37-41ff-818d-ae2dfd5b94e4.jpeg","url":"https://www.capterra.co.uk/software/215555/clarity-business-phone-system","@type":"ListItem"},{"name":"WeKall","position":12,"description":"WeKall is a Spanish-language business phone company in the cloud, which seeks to increase your sales, in addition to improving your customer service. 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Being a cloud-based phone system, Freshcaller brings together the best of legacy features like single and multi-level IVR, and modern cloud capabilities like Speech-enabled IVR and IVR CSAT to help you set up your business phone system. Freshcaller offers phone numbers in 90+ countries, requires zero phone hardware, and can be set up instantly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/516772ea-bbaf-4afe-9152-32b62c69714b.png","url":"https://www.capterra.co.uk/software/165078/freshcaller","@type":"ListItem"},{"name":"Gupshup","position":17,"description":"Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases. Gupshup Conversation Cloud powers multimodal interactions with industry-trained AI agents so that businesses can go live faster across channels including Voice, WhatsApp, RCS, Web, Mobile Apps and more.\n\nTrusted by 45,000+ customers in 60+ countries across industries, Gupshup handles 120B+ conversational messages annually. Gupshup works with many top brands across industries including eCommerce, retail, payments, fintech, payments, media, travel, automotive, and banking to deliver transformative conversational experiences that accelerate growth and optimize costs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2b5b301b-d4d5-4b71-b5cd-daebe7a3e044.png","url":"https://www.capterra.co.uk/software/1016241/gupshup","@type":"ListItem"},{"name":"Telzio","position":18,"description":"Telzio's IVR features consist of a comprehensive automated operator system that's active round-the-clock, every day of the year. It is designed to proficiently manage incoming calls, route them efficiently based on customer input, and provide information through pre-recorded messages. The IVR settings are customizable, allowing businesses to tailor the caller's journey, enhance customer service, and resolve inquiries without the need for live operator intervention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a33a5e03-6702-4f8e-86e3-a44374256457.png","url":"https://www.capterra.co.uk/software/162167/telzio","@type":"ListItem"},{"name":"MaxContact","position":19,"description":"MaxContact is the AI-powered customer engagement platform that transforms customer conversations into measurable business outcomes. Built around industry-leading intelligent dialling technology and smart automation, we help teams connect with the right customers at the right time, while AI-powered capabilities drive consistent performance improvements.\n\nOur platform delivers exceptional results - from 200-300% increases in contact rates to doubling sales teams conversion rates. Whether driving sales, improving retention, or optimising debt recovery, MaxContact empowers businesses to scale performance predictably. We're so confident in these results that we guarantee measurable performance improvements with the MaxContact Performance Promise.\n\nTrusted by growing companies handling millions of interactions annually and backed by 5-star UK-based support, MaxContact proves that smart technology amplifies human potential rather than replacing it.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a7aee20a-66e9-4d21-9679-68a1647a48e3.png","url":"https://www.capterra.co.uk/software/156506/maxcontact","@type":"ListItem"},{"name":"LiveVox","position":20,"description":"LiveVox’s Advanced IVR System maximizes each customer call opportunity by accessing unified customer data from LiveVox’s CRM. Their IVR modules enable extended self-service and intelligent routing while using AI to capture customer profile information and self-submitted data to drive customers through the best flows. All customer information captured during IVR interactions is seamlessly presented on agent screens upon connection to help agents serve customers faster and more efficiently.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ab96803-e362-4eac-bc11-f147a640e6fe.png","url":"https://www.capterra.co.uk/software/81432/livevox","@type":"ListItem"},{"name":"CloudAgent","position":21,"description":"Build complex IVRs to simplify your customer experience. Use Ozonetel's fully customizable drag and drop IVR for interaction via DTMF or advanced speech recognition. Offer self service via IVR or combine with ACD to route calls intelligently as per priority, agent skill or timing, while keeping workloads even.\n\n1500+ companies worldwide use Ozonetel IVR as part of a complete, intelligent contact center suite. Setup in a few hours and access extensive features at 40% lower TC","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/16a7d7b0-20a9-4e30-a449-20f6386caa4e.png","url":"https://www.capterra.co.uk/software/149038/cloudagent","@type":"ListItem"},{"name":"Plum Voice","position":22,"description":"Plum Voice powers automated communications solutions - IVR systems, virtual agents, chatbots, messaging campaigns, etc. - to simplify the most frequent customer interactions. By using low-code tools on a secure, PCI- and HIPAA compliant platform, users can build self-service applications that provide an excellent customer experience at a fraction of the cost of live agents while augmenting current staff needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1bb622e-cb35-48a1-8cfe-af2c374b947b.png","url":"https://www.capterra.co.uk/software/19653/plum-voice-hosted-ivr","@type":"ListItem"},{"name":"NUACOM","position":23,"description":"The perfect business phone system for Sales and Customer service teams. We've bundled all the features with free calls to over 20 destinations so your team is free to prospect, serve your clients and grow your business. Ready to have a test-drive?","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45e7a40e-bbad-4543-8d23-e5ebae7d97cb.png","url":"https://www.capterra.co.uk/software/161267/nuacom","@type":"ListItem"},{"name":"Voiso","position":24,"description":"At Voiso, we deliver AI-powered contact center software built for sales-driven and customer-focused teams. From fast-scaling fintechs and BPOs to travel, e-commerce, and financial services, we help businesses manage high-volume interactions with clarity and control.\n\nOur platform combines voice, messaging, automation, and AI into one intuitive workspace.\n\nKey features of Voiso include: \n- Get up and running in under 24 hours. \n- Global coverage with local presence in 120+ countries\n- Transcribe a 5 minutes call in 15 seconds in more than 10 languages with our Speech Analytics Feature \n- Make 4x calls per hour with our Predictive AI Dialer  \n- Omnichannel engagement with voice, SMS, WhatsApp, and social messaging in a single workspace\n\nWith Voiso, thousands of companies across the globe experience seamless operations daily, benefiting from our innovative technology and dedicated support. \n\nJoin us and take your business to the next level with Voiso's AI-driven contact center solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ad55407-075e-45af-a6d5-a63dfe6d32ee.png","url":"https://www.capterra.co.uk/software/203121/voiso","@type":"ListItem"},{"name":"VCC Live","position":25,"description":"VCC Live is a cloud-based contact center solution, providing telecommunications services to businesses with more than 10 operators that want to offer prompt support to their customers. Its advanced features (IVR, real-time statistics, high security, predictive dialer amongst others) allow your contact center team to perform a wide variety of activities on a single platform. Its unique feature, VCC Live Pay allows you to initiate payments over the phone, speeding up debt collection processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d71b9827-287f-4a38-ad6a-9f32f7935ce6.png","url":"https://www.capterra.co.uk/software/167993/vcc-live","@type":"ListItem"}],"numberOfItems":25}
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