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description: Page 2 - Compare the best IVR Software in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.
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title: Page 2 - IVR Software - Price Comparison & Reviews - Capterra UK 2026
---

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# IVR Software

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> Interactive Voice Response (IVR) software, allows call centers, help desks and other organizations to create menus which the caller can navigate using spoken commands or their telephone keys.  IVR software is mainly used for systems that allow callers to select information or enter data without the need for assistance.  IVR systems can also be used to route callers to the appropriate department within an organization, based on their answers to qualifying questions.

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## Products

1. [PhoneBurner](https://www.capterra.co.uk/software/134672/phoneburner) — 4.8/5 (176 reviews) — Boost sales team productivity 4x with our top-rated Power Dialing and Sales platform. Blend phone/email/SMS and close deals faster.
2. [Bird](https://www.capterra.co.uk/software/160795/messagebird) — 4.4/5 (157 reviews) — Making business communications feel as natural as communicating with friends.
3. [CTM](https://www.capterra.co.uk/software/152004/call-tracking-software) — 4.6/5 (150 reviews) — Build interactive voice menus (IVRs), custom queues, and more to give your callers a seamless experience and your team actionable data
4. [UJET](https://www.capterra.co.uk/software/164070/ujet) — 4.6/5 (140 reviews) — UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
5. [Gladly](https://www.capterra.co.uk/software/156723/gladly) — 4.8/5 (139 reviews) — Gladly’s IVR routes calls with intelligence and context—no add-ons or integrations required.
6. [Acefone](https://www.capterra.co.uk/software/198347/acefone) — 4.6/5 (135 reviews) — No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions.
7. [XCALLY](https://www.capterra.co.uk/software/136894/xcally) — 4.8/5 (130 reviews) — Easily create IVR projects using our drag \& dop designer\!
8. [Nextiva Contact Center](https://www.capterra.co.uk/software/145004/nextiva-call-center) — 4.5/5 (112 reviews) — Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.
9. [ZIWO](https://www.capterra.co.uk/software/171265/ziwo) — 4.7/5 (108 reviews) — Cloud Contact Center solution deployed instantly with CRM plugins, full API access, and agent connectivity.
10. [Toky](https://www.capterra.co.uk/software/156115/toky) — 4.2/5 (106 reviews) — Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more
11. [Bright Pattern](https://www.capterra.co.uk/software/130369/bright-pattern) — 4.8/5 (104 reviews) — Leading provider of AI-powered omnichannel cloud contact center software.
12. [Squaretalk](https://www.capterra.co.uk/software/219046/squaretalk-matrix) — 4.9/5 (101 reviews) — Squaretalk is an all-in-one contact center platform that increases lead engagement, contact rates, team performance and personalization
13. [Ameyo](https://www.capterra.co.uk/software/85852/ameyo) — 4.2/5 (100 reviews) — Ameyo Voice to help you connect with your customers. Experience unmatched call quality, intelligent routing and advanced voice features
14. [wolkvox](https://www.capterra.co.uk/software/193276/wolkvox) — 4.6/5 (100 reviews) — Create automated and natural interactions with a voicebot, using more than 350 predefined voices or creating a customized one.
15. [Convirza](https://www.capterra.co.uk/software/150822/convirza) — 4.4/5 (99 reviews) — Turn conversations into Customers. Create and Convert more leads with Conversation Analytics®, AI and Call Tracking.
16. [InfoFlo](https://www.capterra.co.uk/software/96628/infoflo) — 4.5/5 (96 reviews) — HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price\!
17. [Amazon Connect](https://www.capterra.co.uk/software/1017140/amazon-connect) — 4.5/5 (92 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
18. [CxEngage](https://www.capterra.co.uk/software/157026/lifesize) — 4.4/5 (91 reviews) — Lifesize delivers audio, web, and video conferencing with the ability to easily record and share meetings all from one application.
19. [Plivo](https://www.capterra.co.uk/software/164618/plivo) — 4.3/5 (84 reviews) — Plivo's SMS and Voice API platform offers businesses a simple, fast, and scalable way to modernize their customer communications.
20. [uContact](https://www.capterra.co.uk/software/115213/ucontact) — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
21. [Phonexa](https://www.capterra.co.uk/software/156125/phonexa) — 5.0/5 (75 reviews) — Greet callers with pre-recorded messages and use voice or touch-tone responses to direct a caller to the right destination.
22. [Dialshree](https://www.capterra.co.uk/software/144944/dialshree) — 4.7/5 (74 reviews) — Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries.
23. [FluentStream](https://www.capterra.co.uk/software/138973/fluentstream) — 4.6/5 (71 reviews) — FluentCloud is a cloud based business phone system that focuses on being more affordable for your business and improving reliability.
24. [Vonage Contact Center](https://www.capterra.co.uk/software/104649/contactworld) — 4.3/5 (70 reviews) — NewVoiceMedia is the leading provider of cloud contact center software and IVR for Salesforce, providing 99.999% reliability worldwide.
25. [Kavkom](https://www.capterra.co.uk/software/140624/predictive-dialer-pbx) — 4.7/5 (70 reviews) — Auto dialer, Voice Broadcasting, Cloud PBX, CRM, DIDs, Videoconference. Collaborating with your customers and teams becomes easier\!

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## Related Categories

- [VoIP Phone Systems](https://www.capterra.co.uk/directory/31101/business-phone-systems/software)
- [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.uk/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/30231/ivr/software)
- [All Categories](https://www.capterra.co.uk/directory)

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No one can match us head on when it comes to our superior technology or customer-first pricing model. Pay per line","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06dc248a-f5da-4a6a-ac4b-25dbfaadb6b7.png","url":"https://www.capterra.co.uk/software/96628/infoflo","@type":"ListItem"},{"name":"Amazon Connect","position":17,"description":"Amazon Connect is a cloud-based contact center service offering cost-effective customer service with technologies, including machine learning, interactive voice response, and intelligent call routing. It enables companies to provide personalized experiences across channels such as voice, chat, and messaging.\n\nAgents can deliver superior experiences using an AI-powered workspace that offers a comprehensive view of the customer. The AI assistant provides real-time responses and recommended actions, reducing training time and after-contact work.\n\nAmazon Connect provides analytics and optimization tools for real-time insights, agent performance evaluation, and tailored coaching to enhance customer satisfaction. Workforce management features help forecast contact volume and optimize agent utilization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af8c245f-68a1-44b3-8ab0-a6cb44a06291.jpeg","url":"https://www.capterra.co.uk/software/1017140/amazon-connect","@type":"ListItem"},{"name":"CxEngage","position":18,"description":"Lifesize combines best-in-class, cloud-based video conferencing services with integrated equipment to help you present your business in the best light. 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It has a wide array of features. It is renowned for its 99.99% of SLA uptime. It is a highly scalable, robust, secure, and feature-rich solution, which is perfect to use for all scaled businesses and call centers.\nOur VoIP \n\nDialShree has some futuristic add-ons to offer more consolidated call center software to specific industries.\nVisit us @ https://elisiontec.com/products/contact-center-software/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cca13c20-b6b9-495a-b6bc-fe2d58900e0f.jpeg","url":"https://www.capterra.co.uk/software/144944/dialshree","@type":"ListItem"},{"name":"FluentStream","position":23,"description":"With FluentStreams IVR Auto Attendant feature, you can customize greetings, menu directory, and forward callers to the appropriate person or department. Instead of having receptionists managing all inbound calls, the Auto-Attendant can direct your customers to the information, individual, or team they request. FluentStream offers dynamic cloud-based technology for all businesses, bringing the best performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/24f18e95-239c-4af6-985c-17875ed0d52c.png","url":"https://www.capterra.co.uk/software/138973/fluentstream","@type":"ListItem"},{"name":"Vonage Contact Center","position":24,"description":"NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, giving sales and service organizations the ability to instantly connect their agents to prospects and customers over the phone. Interactive Voice Response (IVR) system interacts with callers, gathers information, and routes calls to the appropriate recipient. Callers can be provided with self-service options as well as the ability to request a call back while retaining their place in the queue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/37dbba52-bdb5-4a00-a50b-dc57a7802267.png","url":"https://www.capterra.co.uk/software/104649/contactworld","@type":"ListItem"},{"name":"Kavkom","position":25,"description":"Hosted VoIP Business Phone Services and More\nKavkom business cloud hosted solutions help enterprises serve their customers better and increase sales with mobile and flexible solutions that allow do business faster, anywhere, anytime. \nFrom hosted VoIP business phone services and cloud-based call center software to unified communications, our services are easy to use, advanced, reliable and tailor-made.\nCollaborating with your customers and your teams becomes easier!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4926ef8c-c02a-4dae-86a9-085eb1a2484b.png","url":"https://www.capterra.co.uk/software/140624/predictive-dialer-pbx","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/directory/30231/ivr/software?page=2#itemlist","numberOfItems":25}
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