---
description: Discover and compare Free IVR Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Free IVR Software - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Free IVR Software](https://www.capterra.co.uk/directory/30231/ivr/software)

# IVR Software

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> Interactive Voice Response (IVR) software, allows call centers, help desks and other organizations to create menus which the caller can navigate using spoken commands or their telephone keys.  IVR software is mainly used for systems that allow callers to select information or enter data without the need for assistance.  IVR systems can also be used to route callers to the appropriate department within an organization, based on their answers to qualifying questions.

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## Products

1. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 \#1 free business phone system and CRM in one used by 15 million businesses worldwide
2. [CallHippo](https://www.capterra.co.uk/software/159578/callhippo) — 4.4/5 (675 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
3. [Twilio](https://www.capterra.co.uk/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) — Build an IVR system to precisely route calls using speech recognition and DTMF tones, update on demand and pay-as-you-go pricing.
4. [Zoom Phone](https://www.capterra.co.uk/software/208535/zoom-phone) — 4.5/5 (243 reviews) — Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system.
5. [Workiz](https://www.capterra.co.uk/software/147525/workiz) — 4.4/5 (218 reviews) — Cloud-based and AI-enabled FSM platform with Genius tools that assist with scheduling, invoicing, reporting, dispatching, and more.
6. [Bird](https://www.capterra.co.uk/software/160795/messagebird) — 4.4/5 (157 reviews) — Making business communications feel as natural as communicating with friends.
7. [Bright Pattern](https://www.capterra.co.uk/software/130369/bright-pattern) — 4.8/5 (104 reviews) — Leading provider of AI-powered omnichannel cloud contact center software.
8. [wolkvox](https://www.capterra.co.uk/software/193276/wolkvox) — 4.6/5 (100 reviews) — Create automated and natural interactions with a voicebot, using more than 350 predefined voices or creating a customized one.
9. [CxEngage](https://www.capterra.co.uk/software/157026/lifesize) — 4.4/5 (91 reviews) — Lifesize delivers audio, web, and video conferencing with the ability to easily record and share meetings all from one application.
10. [Plivo](https://www.capterra.co.uk/software/164618/plivo) — 4.3/5 (84 reviews) — Plivo's SMS and Voice API platform offers businesses a simple, fast, and scalable way to modernize their customer communications.
11. [MyOperator](https://www.capterra.co.uk/software/159433/myoperator) — 4.2/5 (68 reviews) — What if your business never missed a single customer call or WhatsApp message? That’s exactly what MyOperator makes possible.
12. [Zoho Voice](https://www.capterra.co.uk/software/1029158/zoho-voice) — 4.0/5 (46 reviews) — Zoho Voice is a flexible and scalable cloud-based business phone and contact center solution to efficiently run your business operation
13. [SparkTG VCC](https://www.capterra.co.uk/software/137672/ivr) — 4.7/5 (42 reviews) — Cloud IVR software for Indian businesses — multi-level menus, Hindi \& regional language support, AI voice routing \& TRAI compliance.
14. [Freshcaller](https://www.capterra.co.uk/software/165078/freshcaller) — 4.0/5 (35 reviews) — Freshcaller’s IVR system is built for customer support teams and inbound call centers. It offers phone numbers in 90+ countries.
15. [CallFire](https://www.capterra.co.uk/software/106571/callfire-cloud-call-center) — 4.3/5 (26 reviews) — CallFire's IVR is an automated telephony system that interacts with callers, gathers information, and routes calls to the right person.
16. [ROUTEE](https://www.capterra.co.uk/software/171059/routee) — 4.0/5 (23 reviews) — Speech recognition, Understanding, Human-sounding speech, Custom menus, Visual IVR, Multilingual capabilities
17. [UniVoIP](https://www.capterra.co.uk/software/155023/cloud-call-center-solution) — 4.7/5 (20 reviews) — Communications and collaboration solutions to enhance workplace productivity and delight customers.
18. [Eloquant](https://www.capterra.co.uk/software/1022365/eloquant) — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
19. [Alvaria CXP](https://www.capterra.co.uk/software/1005471/alvaria) — 4.5/5 (18 reviews) — Alvaria CXP delivers the tools you need to design, develop, document, test, deploy, report and analyze your self-service applications.
20. [Ringba](https://www.capterra.co.uk/software/176276/ringba) — 4.9/5 (16 reviews) — Enterprise grade inbound call tracking for businesses, call centers, and professional marketers.
21. [55PBX](https://www.capterra.co.uk/software/199508/55pbx) — 5.0/5 (15 reviews) — 55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with Support, Sales, Ecommerce
22. [Dialing Innovations Call Center Application Suite](https://www.capterra.co.uk/software/173066/call-center-applications) — 4.8/5 (14 reviews) — Hosted Call Center Applications built to our customer's needs. Proprietary sip trunk technology that delivers higher contact rates.
23. [Botmock](https://www.capterra.co.uk/software/208199/botmock) — 4.3/5 (13 reviews) — Prototype and design IVR, chatbot, and voice assistant experiences across multiple channels: Alexa, Whatsapp, Twitter, and more
24. [CALLR](https://www.capterra.co.uk/software/160512/callr) — 4.6/5 (11 reviews) — CALLR is a Voice AI platform that uses AI voice agents to answer, qualify, analyze, and route inbound calls automatically.
25. [Verloop](https://www.capterra.co.uk/software/172660/verloop) — 4.7/5 (10 reviews) — Verloop.io automates customer support effortlessly, enabling brands to deliver delightful CX with advanced conversational AI

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## Related Categories

- [Call Tracking Software](https://www.capterra.co.uk/directory/30901/call-tracking/software)
- [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.uk/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software)
- [Cloud PBX Software](https://www.capterra.co.uk/directory/31102/cloud-pbx/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/30231/ivr/software)
- [All Categories](https://www.capterra.co.uk/directory)

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CXP Pro speeds up time-to-market, lowers customer service cost, lowers average handling time (AHT), frees agents from repetitive tasks, improves the customer experience through 24/7 availability, and increases first contact resolution (FCR). Deploy on-premise or in the cloud.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e524284-62d1-4ce7-96ba-d342aff37dbb.png","url":"https://www.capterra.co.uk/software/1005471/alvaria","@type":"ListItem"},{"name":"Ringba","position":20,"description":"Ringba is the ultimate call tracking and analytics platform for professional marketers. Power your entire call business with Ringbas real-time call routing, ring tree bidding technology, and state-of-the-art reporting. 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Integrates with Zendesk, Freshdesk, Salesforce, Pipedrive, and Hubspot.\n\nPT-Br\nA 55PBX é uma solução de PABX Virtual, Telefonia e Whatsapp com CRM's como Zendesk, Salesforce, Hi Platform e mais","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d936fc85-a70b-405a-b685-d887c34ef701.png","url":"https://www.capterra.co.uk/software/199508/55pbx","@type":"ListItem"},{"name":"Dialing Innovations Call Center Application Suite","position":22,"description":"Dialing Innovations provides hosted services in the call center applications, sip trunking, and hosted phone systems space.  Dialing Innovations has 4000+ customers around the world.   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Use our seamless handover from design to development.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/16233db9-266a-4651-854c-e8160c4787a4.png","url":"https://www.capterra.co.uk/software/208199/botmock","@type":"ListItem"},{"name":"CALLR","position":24,"description":"Callr is a communications and conversation analytics solution that gives companies the tools they need to build conversation into their business. \nWe specialize in supporting high-value transactions on marketplace platforms – from real estate, to auto sales – where the right call at the right time is the key to conversions and competitive advantage.\nFounded in 2011, Callr connects people through voice and SMS solutions that integrate seamlessly into any business stack.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c0263cb-358c-419a-a0e4-89e065583d66.png","url":"https://www.capterra.co.uk/software/160512/callr","@type":"ListItem"},{"name":"Verloop","position":25,"description":"Verloop.io is an advanced Conversational AI platform that makes customer support automation effortless, enabling brands to deliver delightful customer experiences. Our state-of-the-art AI securely scales support, reduces costs, and provides full visibility into interactions. Using machine learning (ML), automated speech recognition (ASR), and natural language processing (NLP), Verloop.io powers AI-driven self-service, real-time agent assistance, and quality assurance insights.\n\nAvailable 24x7 across Web, App, Messenger, Instagram, and WhatsApp, Verloop.io provides seamless, omnichannel support in 80+ languages. Over 5,000 businesses trust Verloop.io’s multilingual Voice and Chat AI to serve 100 million users and achieve 90%+ query deflection.\n\nBuilt for industries worldwide, Verloop.io fosters strong customer relationships with contextual, personalised conversations, enhancing engagement and satisfaction at every touchpoint.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0435d1fe-c567-43b1-9ed0-14ed4a4af786.png","url":"https://www.capterra.co.uk/software/172660/verloop","@type":"ListItem"}],"numberOfItems":25}
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