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description: Page 3 - Compare the best Speech Recognition Software in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.
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title: Page 3 - Speech Recognition Software - Price Comparison & Reviews - Capterra UK 2026
---

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# Speech Recognition Software

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> Speech Recognition software, also known as voice recognition software, allows computers to interpret human speech, transcribe it to text, or translate text to speech.  Generally categorised as speech-to-text software, this type of technology is commonly used in various professions, from scientific research to customer service. These applications power many virtual assistants, which can be used in interactive voice response (IVR) systems to help quickly route incoming calls to the correct destination.  Speech Recognition solutions also include accessibility components that allow for creating text documents for people with disabilities. Speech Recognition software is related to IVR software. Compare product reviews and features to help find the best Speech Recognition Software for your business in the UK.

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## Products

1. [SmartAction Speech IVR System](https://www.capterra.co.uk/software/88772/smartaction-speech-ivr-system) — 5.0/5 (4 reviews) — SmartAction provides cloud-based AI-powered Virtual Agent solutions for contact centers.
2. [VoiceboxMD](https://www.capterra.co.uk/software/177788/voiceboxmd) — 4.0/5 (4 reviews) — VoiceboxMD is a medical dictation software that lets doctors efficiently document patient notes in electronic health records.
3. [Enthu](https://www.capterra.co.uk/software/213288/enthu) — 4.8/5 (4 reviews) — Enthu is an AI enabled speech analytics and conversation intelligence software for calling teams.
4. [Google Lens](https://www.capterra.co.uk/software/1059363/socratic) — 4.8/5 (4 reviews) — Socratic is an AI-powered tool for students who want to get unstuck and learn better in all subjects.
5. [Speech Recognition Engine](https://www.capterra.co.uk/software/26668/speech-recognition-engine) — 4.7/5 (3 reviews) — ASR with Transcription is the cornerstone of the LumenVox software stack, powered end-to-end by deep neural networks.
6. [Reportex](https://www.capterra.co.uk/software/173887/reportex) — 4.7/5 (3 reviews) — Online service and android app for recording and transcribing speech. It edits your audio as you edit the text.
7. [Sound Transcription](https://www.capterra.co.uk/software/189906/sound-transcription) — 4.7/5 (3 reviews) — Transcription software for automated audio and video transcription, delivered to your inbox in minutes.
8. [Maestra](https://www.capterra.co.uk/software/200425/maestra) — 3.3/5 (3 reviews) — Allows users to automatically transcribe, caption, subtitle, and voiceover their video and audio files in just minutes.
9. [NeoSound](https://www.capterra.co.uk/software/203882/neosound) — 4.7/5 (3 reviews) — AI-powered QM and CX speech analytics solution for contact centres to automate call monitoring and make customer communication better.
10. [Verbit](https://www.capterra.co.uk/software/205846/verbit) — 4.3/5 (3 reviews) — Verbit provides fully accurate captions \&amp; transcription of live and recorded video to make them accessible \&amp; engaging to all audiences.
11. [Google Cloud Speech-to-Text](https://www.capterra.co.uk/software/1031693/google-cloud-speech-to-text) — 5.0/5 (3 reviews) — Accurately convert speech into text with an API powered by the best of Google’s AI research and technology.
12. [Matesub](https://www.capterra.co.uk/software/1061942/matesub) — 4.3/5 (3 reviews) — AI-powered tool for fast, reliable subtitles. auto-transcript, translate, and export in minutes.
13. [Web Dictation Genie](https://www.capterra.co.uk/software/130580/web-dictation-genie) — 5.0/5 (2 reviews) — Web-based application that allows providers universal access to their work, as well as e-signature and report management capabilities.
14. [3Play Media](https://www.capterra.co.uk/software/173806/3play-media) — 4.0/5 (2 reviews) — 3Play Media is a full-service video accessibility solution you can trust to deliver on quality, turnaround, and support.
15. [Amelia](https://www.capterra.co.uk/software/180818/ipsof-amelia) — 5.0/5 (2 reviews) — Cloud-based solution that assists businesses with automating IT operations and customer service processes via AI technology.
16. [Express Dictate](https://www.capterra.co.uk/software/189177/express-dictate-digital-dictation-software) — 5.0/5 (2 reviews) — Record and send dictation directly from your computer with Express Dictate Digital Dictation Software.
17. [Twixor](https://www.capterra.co.uk/software/199970/twixor-encaps) — 5.0/5 (2 reviews) — Elevating CX with GenAI \&amp; NLP on messaging platforms with 25%+ conversion, \&amp; 80%+ brand engagement. Trusted by 400+ global clients.
18. [Dragon](https://www.capterra.co.uk/software/209348/dragon) — 5.0/5 (2 reviews) — Speech recognition software catering to the needs of law firms, medicine and more.
19. [OneVoice](https://www.capterra.co.uk/software/215442/onevoice) — 5.0/5 (2 reviews) — OneVoice elegantly makes voice communications visual with high quality transcription of audio to text with language translation.
20. [Rev.ai](https://www.capterra.co.uk/software/1014668/revai) — 4.0/5 (2 reviews) — Rev.ai's suite of speech-to-text APIs allows businesses to build powerful downstream applications.
21. [Rythmex](https://www.capterra.co.uk/software/1035046/rythmex) — 5.0/5 (2 reviews) — Rythmex is a high-performing transcription solution that offers real-time, multilingual transcription services.
22. [GoSpeech](https://www.capterra.co.uk/software/1039562/gospeech) — 4.5/5 (2 reviews) — GoSpeech is an AI-based transcription software for autom. conversion of audio and video files into text form.
23. [Captions](https://www.capterra.co.uk/software/1059072/captions) — 4.5/5 (2 reviews) — Captions is an AI-powered captioning solution that helps users create, edit, transcribe, translate, and enhance videos.
24. [Transcript LOL](https://www.capterra.co.uk/software/1066343/transcript-lol) — 5.0/5 (2 reviews) — Cloud-based solution that helps users generate transcriptions, categorize topics, distinguish and label multiple speakers, and more.
25. [Castel Detect Live](https://www.capterra.co.uk/software/110168/castel-detect) — 5.0/5 (1 reviews) — Castel Detect LIVE analyzes LIVE calls with high accuracy, alerts, reminders, scripting, and call scoring. Ensure real-time compliance.

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## Related Categories

- [Medical Transcription Software](https://www.capterra.co.uk/directory/30212/medical-transcription/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.co.uk/directory/30938/artificial-intelligence/software)
- [Transcription Software](https://www.capterra.co.uk/directory/31836/transcription/software)
- [Speech Analytics Software](https://www.capterra.co.uk/directory/32258/speech-analytics/software)
- [Closed Captioning Software](https://www.capterra.co.uk/directory/33295/closed-captioning/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/30098/speech-recognition/software)
- [All Categories](https://www.capterra.co.uk/directory)

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