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Hospital management software (HMS) offers robust tools and features that help medical facilities manage both financial and administrative tasks in a streamlined manner by a single system. Hospital management software solutions are used across both general and specialty-specific facilities of all sizes.
The benefits of hospital management software
Hospitals rely heavily on IT solutions to automate their manual tasks and establish a more organised and productive workflow. Some of the key benefits associated with using hospital management system are:
- Easy data management: Hospitals generate a large amount of data including staff attendance records, appointment records, patients' health records, lab reports, prescriptions, bills, etc. A hospital management system can help facilities establish a centralised data system where every type of information is stored in a categorised fashion and can be easily retrieved in just a few clicks.
- Better financial management: Hospital management software can coordinate all the financial transactions that flow in and out of the facility. Facilities can use a single solution to bill patients, pay staff, settle accounts with vendors, and generate financial reports.
- Self-service functionality for patients: A hospital management system comes with various self-service tools that allow patients to perform certain functions such as contact doctors, upload their medical history, schedule appointments, and pay bills.
Typical features of hospital management software
- Medical billing: Manage billing and payments.
- Patient record management: Document and manage all information related to a patient's medical history, services rendered, bills, appointment history, etc.
- Doctor management: Record doctors' in- and out-time and keep a record of their information and expertise, and appointments.
- Appointment scheduling: Manage appointments and display current bookings and open slots on a calendar.
- Claims management: Submit and follow up on insurance claims.
- Outpatient management: Coordinate medical care and services for patients who are given care off hospital premises.
Considerations when purchasing hospital management system
- Medical specialties: General hospital management software covers most popular medical specialties, but not all. If you practise a medical specialty, you need to be sure that the hospital management software you choose is customised to serve your specialty. Some vendors offer specialty-specific software that includes customised templates and reporting formats to serve that specialty.
- Training: Hospital management system can be used by staff members across different departments, doctors, patients, and their family members. It is very important that the software is easy to use and has a short learning curve. Most hospital management system vendors offer both initial onboarding sessions as well as comprehensive online training programmes. Familiarise yourself with the type, duration, cost, and mode of training offered by the vendor before finalising a purchase.
Relevant hospital management software trends
- Blockchain in the healthcare sector: After revolutionising the financial sector, blockchain is setting its footprint in the healthcare sector now. Though at an early stage, blockchain adoption in the healthcare sector is expected to reach above USD 5.5 billion by 2026. Blockchain technology in hospital management solutions is used to create high-integrity patient medical records that can be accessed via any medical facility connected to a secure network. Records are updated every time a patient visits their doctor and the changes are reflected in real-time. This helps doctors quickly familiarise themselves with a patient's medical history. This technology can also be used to process insurance claims and detect fraud (e.g. submitting false claims repeatedly at different facilities).
- Better patient care with integrated IoT devices: IoT device adoption is on the rise in the healthcare sector: more and more sensory devices are used for continuous monitoring of body temperature, heart rate, blood pressure, etc. This saves time for staff who previously had to manually capture these inputs. Research from Aruba Networks states that more than 60% of healthcare organisations globally have introduced IoT devices into their facilities.