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IT Asset Management Software

IT Asset Management software provides enterprise wide inventory and life cycle management of software and hardware assets.

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The flexible solution to get all your organization's assets, from physical, software and hardware in control. Learn more about InvGate Insight
Get an easy & clear view of all your IT assets with InvGate’s most complete Asset and Configuration Management solution. InvGate Insight provides you with the tools to create a unified inventory of all network-connected IT assets, including physical, virtual, and cloud assets on the same platform. Insight is available both as a cloud service or as an on-premise installation. Its capabilities include a CMDB builder, health monitoring through smart tags, IT security and compliance, and more. Learn more about InvGate Insight

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
Manage the entire lifecycle of your IT assets—from purchase to retirement—with ServiceDesk Plus. Learn more about ManageEngine ServiceDesk Plus
Using visual workflows, ServiceDesk Plus helps you manage servers, workstations, routers, switches, software, and other assets—each from procurement through disposal. IT teams can discover Windows, macOS, and Linux devices and the installed software through multi-modal agent-based and agentless scans. ServiceDesk Plus helps IT teams stay audit-ready by providing deep insights into their software license compliance, IT asset usage, and financials. It is also PinkVERIFY-certified for IT asset management. Learn more about ManageEngine ServiceDesk Plus

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together. Learn more about JIRA Service Management
Jira Service Management is an ITSM solution that unlocks high-velocity IT, dev, operations, and business teams. Empowered teams can deliver great service experiences, without the complexity of traditional ITSM, and coordinate efforts for even more impact through Jira’s open collaborative platform. Streamlined workflows, automation rules, queues, SLAs, and a self-service portal all empower IT, dev, operations, and business teams to deliver exceptional service management at scale with no silos. Learn more about JIRA Service Management

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
NinjaOne gives complete, accurate, and real-time insight into managed IT assets to help IT teams reduce costs, & make better decision. Learn more about NinjaOne
NinjaOne gives complete, accurate, and real-time data and insight into managed IT assets. With Ninja, IT leaders get full visibility into and control over their endpoints, insights and automation to reduce technology costs, robust monitoring and more. NinjaOne makes asset discovery easy through Active Directory based discovery and deployment, improves decision-making with real-time IT asset information, tools to group, find, and manage assets more efficiently. Learn more about NinjaOne

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
IT Glue is designed to help IT professionals track, find and know everything about their IT infrastructure in under 30 seconds. Learn more about IT Glue
IT Glue is the single source of truth for all your IT assets. Securely track and correlate your IT assets with users, passwords, SOPs, how-to's, vendors, licenses and domains. One consolidated and centralized platform for all your critical asset information including what assets you have, who has them, where they are, how to troubleshoot them and more. Have all your IT information at your fingertips without toggling between multiple platforms. Learn more about IT Glue

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
United Kingdom Local product
Setyl is a cloud-based IT asset and subscription management platform for medium-sized and enterprise organizations (100+ employees). Learn more about Setyl
Track assets and subscription renewals, improve on and off boarding processes, analyze spend and stay compliant, in one comprehensive platform. Setyl is a cloud-based IT management platform that integrates across your IT landscape. Real time reporting uses data from integrations to generate aggregate reports with detailed breakdowns, for complete visibility on your spend. With connections to over 40 finance, HR and IT tools, including Google and Microsoft, Setyl is quick to implement. Learn more about Setyl

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
Do you manage software licenses? We help you have a clear understanding of all software installations and level of user engagement. Learn more about SofTrack
Do you manage software licenses? Need help controlling expenses? Do you know what software is installed and being used throughout your enterprise? Benefit from our more than 3 decades of software license management experience. We provide you with a transparent overview of all application installations and usage engagement throughout your enterprise. Quickly discover your Audit Position, Applications with No Usage, Level of engagement - idle vs active including pages viewed. Evaluate Today. Learn more about SofTrack

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
Manage your Assets from Purchase till Retirement with Ease Learn more about Freshservice
Maintain inventory of your organization's IT and non-IT assets like contracts, hardware, software, and track asset details throughout its lifecycle with Freshservice's asset management. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management, and enhanced impact analysis. Learn more about Freshservice

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
Keep your organization cost-effective with InvGate Assets, an ITAM solution that enables you to manage, control and secure your organiz Learn more about InvGate Assets
Keep your organization cost-effective with InvGate Assets, an ITAM solution that enables you to manage, control and secure your organization's IT assets. Track remotely all changes and ownership in hardware, software, licenses, and workstations for better decision making. Gain visibility of all of the organization's IT assets' lifecycle, from procurement to maintenance and disposal. Enjoy rapid, autonomous, hassle free implementation; typically in less than 4 hours! Learn more about InvGate Assets

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
ITAM Software: Track complete hardware & software asset life-cycles, licenses, contracts, certificates, renewal reminders, and more! Learn more about Device42
Device42 is the most comprehensive discovery system for Hybrid IT available today. Continuously discover, map, and optimize infrastructure and applications across data center and cloud environments. Device42 intelligently groups discovered workloads by application affinities, dramatically reducing the effort required to create move groups, capturing all communications. Customers across 60 countries use these capabilities to manage and modernize their IT infrastructure and application landscapes. Learn more about Device42

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
An automated patch management tool for Windows, Linux & MacOS that helps you manage your software asset inventory. Learn more about Heimdal Patch & Asset Management
Automated patch and asset management that enables you to deploy and update any Microsoft, Linux, MacOS, 3rd party and proprietary software, from anywhere in the world and according to any schedule, with a full CVE/CVSS audit trail and flawless data compliance. Deploy updates, patches, and legacy fixes on the go, conduct inventory reports, force-update machines, review versioning, and secure your assets against all threats. Enjoy low bandwidth consumption and fast distribution through local P2P. Learn more about Heimdal Patch & Asset Management

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
An all in one solution for iOS, fireOS, Macs, Android, Apple TVs, Windows devices and laptop management. Learn more about Hexnode UEM
Hexnode is a cloud-based UEM solution that allows you to harness the power of the cloud to secure and manage corporate devices. They offer a flexible solution for comprehensive management and security of all the endpoints deployed in an organization. Trusted by SMBs to Fortune 100s worldwide, you can manage your entire corporate network with ease. Supporting major device platforms and offering support to a wide range of industries, Hexnode is globally recognised for its industry-best features. Learn more about Hexnode UEM

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
We’re Kandji: the Apple device management and security platform that empowers secure and productive global work. Learn more about Kandji
Kandji is the Apple device management and security platform that empowers secure and productive global work. With Kandji, Apple devices transform themselves into enterprise-ready endpoints, with all the right apps, settings, and security systems in place. Through advanced automation and thoughtful experiences, we’re bringing much-needed harmony to the way IT, InfoSec, and Apple device users work today and tomorrow. Learn more about Kandji

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
Gain visibility to continuously monitor every IT asset and inventory your hardware, software, patches, and configurations with Automox. Learn more about Automox
Patch and configure both your physical and virtual on-prem systems more efficiently without needing additional on-prem infrastructure. Automox gives you the visibility to continuously monitor every IT asset and inventory your hardware, software, patches, and configurations — while staying in constant communication with the Automox cloud service. Learn more about Automox

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
The most advanced AI-Powered IT Service Management platform out there with generative AI baked into every element of service management Learn more about SysAid
SysAid is the next-gen of AI-Powered ITSM, a comprehensive platform with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience. Empowering organizations to deliver exceptional service – automagically. This delights employees with a reliable, easily accessible, and incredibly convenient service experience. Frees up admins so they can focus on more strategic tasks. And liberates organizations to unleash their true potential. Learn more about SysAid

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
A customizable and full featured IT asset tracking platform. Easy to setup and use. Cloud based and mobile. World-class support. Learn more about Reftab
Specialized for IT departments, Reftab was voted by Forbes as the best customizable asset management platform in 2023. Our system was built by IT engineers to focus on simplicity and automation. We offer multiple integrations to sync data, SSO, automated workflows and SCIM provisioning to automate on-boarding and secure off-boarding. With a focus on simplicity and automation, anyone, no matter their requirements or technical ability can build an automated IT asset management platform. Learn more about Reftab

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
UpKeep is rated the #1 mobile-first IT Asset Management Solution to streamline work orders, facility, and asset management. Learn more about UpKeep
UpKeep's IT Asset Management Software is a modern maintenance and asset management solution for your team. From your desktop to your phone and even your tablet, UpKeep is easily accessible from anywhere at any time. Create work orders on-the-go, get notifications when tasks are updated, and receive alerts straight from your app when assets go down making your business run more efficiently than ever before. Learn more about UpKeep

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
Esper enables next-gen device management for company-owned and managed tablets, kiosks, smart phones, IoT edge devices, and more. Learn more about Esper
Esper powers exceptional device experiences by revolutionizing the way companies manage their device fleets. Through advanced capabilities such as remote control & debugging, Pipelines for software deployment, Esper device SDK and APIs, Blueprints for dynamic configuration, and no-touch Seamless Provisioning, Esper provides a solution beyond standard MDM, into the modern era of DevOps for devices and beyond. Esper supports Android & iOS devices. Esper ranked 18th on Deloitte’s Fast 500 in 2023. Learn more about Esper

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
Gartner identified Nlyte as providing cornerstone technology for the evolving Hybrid Digital Infrastructure Management (HDIM) space. Learn more about Nlyte DCIM
Nlyte provides complete management for the Hybrid Digital Infrastructure. Nlyte automates the inventory process for accurate accountability of what you have and where it is - helps secure assets, infrastructure, and data flow by monitoring changes and alerting on deployment and access exceptions - helps maintain assets by monitoring for currency and efficient usage. Nlyte software deliver cost management, resource efficiency-space, workflow optimization, while de-risking from disruptions. Learn more about Nlyte DCIM

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
PC audit and network inventory software for office and large-scale enterprise networks. Learn more about Total Network Inventory
Total Network Inventory is a PC audit and network inventory software for office and large-scale enterprise networks. Total Network Inventory interrogates all computers and notebooks on a network and reports back with complete information about the OS, service packs, hotfixes, hardware, software, running processes, etc. on remote machines. Learn more about Total Network Inventory

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
United Kingdom Local product
Total IT Asset Discovery & Inventory; desktop to datacenter, SaaS & Cloud within a modern single-platform solution. ISO27001 Certified. Learn more about Certero for Enterprise ITAM
Certero provides enterprises with a 'single pane of glass', centralized IT Intelligence Platform, with full, automated Discovery & Inventory of all IT Hardware, Software & Infrastructure across your entire organization. Removing the need to maintain several, legacy toolsets, Certero eliminates the disparate data problem straight out of the box, providing holistic reporting, powerful insights & BI from a modern, single platform solution that's easy to scale. Simply 'switch on' what you need. Learn more about Certero for Enterprise ITAM

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
United Kingdom Local product
Certero's Software Asset Management product to manage IBM licensing; control license compliance and optimize costs with IBM. Learn more about Certero for IBM
Certero's Software Asset Management product to manage IBM licensing; control license compliance and optimize costs with IBM. Learn more about Certero for IBM

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
United Kingdom Local product
Everything you need to be able to clearly See, Manage & Eliminate Over-Spending with your SaaS Subscriptions on an Enterprise scale. Learn more about Certero for SaaS
Enterprise-level SaaS Optimization Solution from a leading ITAM, SAM & Cloud Asset Management vendor. Certero for SaaS provides clear 'dashboard' visibility of expanding SaaS subscriptions, so you can see all your costs and identify unused and under-utilized subscriptions to eliminate Over-Spend with ease. Covers O365, G-Suite, Adobe, Salesforce +many more... Part of the Certero Unified Platform for ITAM, SAM & Cloud Asset Management, Certero provides big-picture technology value optimization. Learn more about Certero for SaaS

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
United Kingdom Local product
Certero's Oracle LMS/GLAS Certified solution to automate governance processes, manage risks and optimize costs with Oracle licensing. Learn more about Certero for Oracle
Certero's Oracle LMS/GLAS Certified solution to automate governance processes, manage risks and optimize costs with Oracle licensing. Learn more about Certero for Oracle

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management
Everything you need for IT asset management. Backed by industry-leading, US-based 24/7 technical support. Get a free demo today. Learn more about Issuetrak
Watch the efficiency of your IT Asset Management team skyrocket when you pair licensed agents with ticket management software and unlimited free users. (Spoiler alert: you won’t find this anywhere else.) Issuetrak will maximize the strength of your agents (and your budget) with automation workflows designed to help teams receive, triage, and resolve tickets in one centralized location. You'll also gain visibility into repetitive issues, SLAs, and more. Cloud and on-premises hosting are available. See why major brands like Cintas and Pfizer are already leveraging the power of Issuetrak. Request a free trial or demo today. Learn more about Issuetrak

Features

  • Support Ticket Management
  • Contract/License Management
  • Procurement Management
  • Cost Tracking
  • Maintenance Management
  • Configuration Management
  • Audit Management
  • Compliance Tracking
  • Supplier Management

IT Asset Management Software Buyers Guide

What is IT Asset Management software?

Asset management (ITAM) software otherwise known as ITAM (IT asset management software) facilitates business-wide inventory and lifecycle management of software and hardware assets. Asset management systems help businesses with maintenance history, user permissions, acquisition budget forecasting, and software license compliance.

What are the benefits of IT Asset Management software?

Some advantages of IT asset management software involve:

  • Maximisation of the value of IT assets: Asset management software helps measure and monitor the value of your business's IT assets. With accurate IT asset valuation, you can make better investment decisions. On the flip side, you can stop paying for software and hardware licenses with lower returns on investment.
  • Improvement in service levels: Effective IT asset management software utilisation lets administrators reduce time spent on manual overheads and focus instead on important service requests. With real-time predictive analytics reports, IT teams can proactively create automation tools to remove vulnerabilities, minimise risk, and reduce service requests.
  • Protection of assets and support compliance: With digital workplace initiatives like bring your own device (BYOD) gaining popularity, tracking unauthorised devices and reducing asset misuse is increasingly difficult. ITAM software can detect unauthorised tools or applications and alert IT managers to take corrective action and reduce associated risks.

What are the typical features of IT Asset Management software?

The main features of IT asset management software include:

  • Asset tracking: Which monitors, controls, and manages documentation for all IT assets. Advanced solutions include real-time asset monitoring and diagnostic tools to track new devices.
  • Inventory management: Create a centralised repository to monitor and store all important IT asset data. Also tracks the complete lifecycle of IT assets.
  • Audit management: Scrutinise IT assets to evaluate risk and generate reports and metrics to identify any issues.
  • Compliance tracking: Track renewal and expiration dates of all licenses and notify IT managers of all regulatory changes.
  • Supplier management: Link purchase invoices and manage vendors from a centralised platform to reduce redundancies and streamline operations.

What should be considered when purchasing IT Asset Management software?

The different features that should be taken into account when purchasing IT asset management software are:

  • Mobile capabilities: In today’s digital age, employees are mostly mobile and often work from remote locations. Businesses expect their IT teams to respond swiftly to service requests and minimise downtime. Therefore, it is essential that IT teams be responsive while working remotely. If your employees travel frequently, look for ITAM software that is compatible with mobile browsers or offer iOS and Android applications.
  • Total cost of ownership: Finding the right ITAM solution within your budget can be a daunting task. ITAM software solutions offer varied pricing models that make direct comparison a bit tough. Common pricing models for ITAM solutions are tiered pricing, pay-per-user, and pay-per-node. Buyers should calculate the total cost of a solution before making a purchase decision, including features costs, licensing fees, integration costs, number of users, and support.

Some relevant trends of IT asset management software include:

  • The adoption of artificial intelligence (AI): Gartner predicts that over the next few years, all software applications will incorporate artificial intelligence in some way. AI-backed tools such as chatbots will handle service requests and other mundane tasks. AI tools will also help reduce the workloads of IT administrators by creating incident tickets and guiding users to relevant knowledge management resources to resolve their issues.
  • ITAM strategies will incorporate physical devices: Adoption of the internet of things among small and midsize businesses is increasing at a fast pace. As more smart assets are added to IT networks, businesses must begin viewing them as a key component of their IT infrastructure.