---
description: Compare the best Online CRM Software in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.
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title: Online CRM Software - Price Comparison & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Online CRM Software](https://www.capterra.co.uk/directory/30072/online-crm/software)

# Online CRM Software

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> Online CRM software enables web-based customer interaction, support and relationship management.  Online customer relationship management applications provide customers with access to an organization's knowledge base assets, allowing customers to pursue a self-guided path to resolving product-related issues, either via the web or over the phone.  Online CRM solutions can help increase the efficiency and utility of a call center, website or help desk by empowering customers to resolve issues on their own without engaging with customer service staff.  Online CRM software is related to Customer Relationship Management software.

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## Products

1. [Less Annoying CRM](https://www.capterra.co.uk/software/118921/less-annoying-crm) — 4.8/5 (645 reviews) — Less Annoying CRM is for small businesses outgrowing spreadsheets. Get simple tasks, contacts, \& leads without the CRM complexity.
2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6964 reviews) — Zoho CRM empowers organisations with a complete customer relationship lifecycle management solution.
3. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) — Bigin is a small businesses CRM that helps unify customer operations and nurture customer relationships effectively. ​
4. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) — Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers.
5. [Copper](https://www.capterra.co.uk/software/141642/copper) — 4.4/5 (622 reviews) — CRM solution that helps businesses manage contacts, deals, leads, pipelines, communications, and more in a unified interface.
6. [Applied Epic](https://www.capterra.co.uk/software/70671/applied-epic) — 4.2/5 (141 reviews) — On-premise and cloud-based broker management system, providing automation capabilities to the business.
7. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 is the most widely used top rated free CRM system in the world. Works in cloud, on-premise and on any mobile device.
8. [Method CRM](https://www.capterra.co.uk/software/130389/method-crm) — 4.2/5 (129 reviews) — Method CRM is an online CRM for QuickBooks users with real-time sync and a 24/7 customer portal.
9. [Capsule](https://www.capterra.co.uk/software/124041/capsule) — 4.5/5 (167 reviews) — Capsule is a CRM solution that helps businesses stay organized, know more about their customers \& build better relationships.
10. [ServiceOS](https://www.capterra.co.uk/software/206867/serviceos) — 5.0/5 (32 reviews) — ServiceOS is the all-in-one platform trusted by 1M users worldwide, helping service businesses save time, cut costs, and boost bookings
11. [EngageBay CRM](https://www.capterra.co.uk/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) — EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform.
12. [Maximizer CRM](https://www.capterra.co.uk/software/154610/maximizer-crm) — 4.1/5 (366 reviews) — Customer relationship management solution designed specifically for the unique challenges that sales managers and sales teams face.
13. [Yonyx](https://www.capterra.co.uk/software/130406/agi-self-service) — 4.7/5 (256 reviews) — Yonyx enhances online CRM systems with interactive decision trees that streamline customer interaction processes with call flow scripts
14. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18768 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
15. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
16. [Brevo](https://www.capterra.co.uk/software/132996/brevo) — 4.6/5 (3408 reviews) — Brevo is a software that offers businesses with email/SMS marketing, automation, CRM, live chat, and transactional email tools.
17. [Pipedrive](https://www.capterra.co.uk/software/132666/pipedrive) — 4.5/5 (3042 reviews) — Pipedrive is an easy-to-implement CRM software tool that helps you focus on the activities that drive deals to close.
18. [Airtable](https://www.capterra.co.uk/software/146652/airtable) — 4.6/5 (2222 reviews) — Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required.
19. [Nimble](https://www.capterra.co.uk/software/123032/nimble) — 4.4/5 (1868 reviews) — Nimble is the AI-driven CRM for smarter email marketing, engagement, sales, and business growth.
20. [LiveChat](https://www.capterra.co.uk/software/62194/livechat) — 4.6/5 (1715 reviews) — LiveChat allows for instant communication with on-site visitors and customers, building customer loyalty in the process.
21. [Keap](https://www.capterra.co.uk/software/76390/infusionsoft) — 4.1/5 (1298 reviews) — The smarter way for small businesses to do great work. Keap helps businesses organize client information and daily work in one place.
22. [Odoo](https://www.capterra.co.uk/software/135618/odoo) — 4.2/5 (1294 reviews) — Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more.
23. [Marketing 360](https://www.capterra.co.uk/software/148516/marketing-360) — 4.5/5 (1132 reviews) — \#1 CRM Software For Small Business
24. [Any.do](https://www.capterra.co.uk/software/173614/any-do) — 4.7/5 (882 reviews) — A simple \& powerful CRM solution that offers real-time lead tracking, sales automation, and client engagement. Trusted by +50m people.
25. [Act\!](https://www.capterra.co.uk/software/133171/act) — 3.9/5 (857 reviews) — Act\! Advantage is an all-in-one, full front-office CRM solution that unites sales, marketing, and customer management.

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## Related Categories

- [CRM for Small Businesses](https://www.capterra.co.uk/directory/31583/small-business-crm/software)
- [Sales Force Automation Software](https://www.capterra.co.uk/directory/12/sales-force-automation/software)
- [Sales Tracking Software](https://www.capterra.co.uk/directory/32744/sales-tracking/software)
- [Contact Management Software](https://www.capterra.co.uk/directory/30016/contact-management/software)
- [Lead Management Software](https://www.capterra.co.uk/directory/30017/lead-management/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/30072/online-crm/software)
- [All Categories](https://www.capterra.co.uk/directory)

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With an intuitive drag-and-drop editor and templates, creating campaigns is efficient.\n\nThe platform centralizes customer data, provides custom pipelines, and automates sales processes. AI-powered Aura agents assist with campaign creation, audience segmentation, and personalized recommendations. Data analysis tools deliver visual insights for decision-making.\n\nBrevo integrates with various digital tools, scales with business needs, and ensures enterprise-grade security. It supports transactional messaging and loyalty program management, offering a comprehensive solution for managing the customer journey from one interface.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10261f97-8dd6-4ab1-9cf0-781bce5dbc0e.png","url":"https://www.capterra.co.uk/software/132996/brevo","@type":"ListItem"},{"name":"Pipedrive","position":17,"description":"Pipedrive is a sales-focused customer relationship management tool that teams of all sizes love using. With 100,000+ paying customers spanning 179 countries, sales teams are drawn in by our CRM's simple yet powerful design that prioritizes usability above all else. When using Pipedrive, nothing falls through the cracks, allowing your team to spend less time filing and more time selling, with a CRM software that's both agile and powerful.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://www.capterra.co.uk/software/132666/pipedrive","@type":"ListItem"},{"name":"Airtable","position":18,"description":"Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required.\n\nTwo AI capabilities make it possible: Omni, a conversational builder that creates complete apps — tables, interfaces, and automations — just from a description, and Field Agents, which perform high-value work inside every record, from analyzing data to generating content and conducting research, automatically and at scale.\n\nThe result is an app building platform that leading enterprises trust across product management, marketing, operations, project management, and more. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to drive faster innovation, enterprise governance, and a modern work experience for every team.\n\nGet started for free at airtable.com","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3db6aa4b-f160-410b-85e5-71593a0b271d.png","url":"https://www.capterra.co.uk/software/146652/airtable","@type":"ListItem"},{"name":"Nimble","position":19,"description":"Nimble is your AI-driven CRM for smarter email marketing, engagement, and business growth.\n\n\n\n\nWe help small businesses, entrepreneurs, and teams nurture relationships, streamline outreach, and grow faster — all from one simple platform.\n\nNimble integrates with Microsoft 365 and Google Workspace to unify your contacts, conversations, and calendar. Use built-in email marketing and customizable web forms to capture leads, send targeted outreach, and manage relationships — without the complexity or cost of traditional CRM stacks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0a460f98-bfe9-4de9-a3b8-9d1a269fb560.png","url":"https://www.capterra.co.uk/software/123032/nimble","@type":"ListItem"},{"name":"LiveChat","position":20,"description":"With LiveChat, you can have a direct contact with the customer that allows you to build and improve loyalty to your brand. It helps you support customers in need of help. Plus, it allows you to increase your sales by engaging the right prospects at the right time as well as by generating a ton of new leads.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.co.uk/software/62194/livechat","@type":"ListItem"},{"name":"Keap","position":21,"description":"Grow business with the all-in-one CRM, sales and marketing solution for serious business owners. The platform organizes customer information and daily work in one place, freeing teams up from repetitive tasks so that managers have more time to focus on growing the business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bbf09836-8786-4e7d-909b-10b75adc5ef6.png","url":"https://www.capterra.co.uk/software/76390/infusionsoft","@type":"ListItem"},{"name":"Odoo","position":22,"description":"Odoo is an all-in-one, open-source business management platform with fully integrated apps for CRM, Sales, Accounting, Inventory, Manufacturing, Project, HR, and more. Designed for businesses of all sizes, Odoo offers a modern interface and seamless data flow across teams. With Odoo Studio, users can easily customize workflows, screens, reports, and automations without coding to match their unique processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17efceca-38ea-4e7e-83dc-2cdd9fb0987f.png","url":"https://www.capterra.co.uk/software/135618/odoo","@type":"ListItem"},{"name":"Marketing 360","position":23,"description":"#1 CRM Software - Marketing 360 CRM gives you that ability to manage all your leads & customers in one place. Add as many team members as you need, create custom fields to store any contact information, assign tasks, track deals, and sales pipelines and so much more. Need help importing contacts and get live support that is included as well.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e0d4096b-6fa3-4d66-98e5-8f3ac4c06590.png","url":"https://www.capterra.co.uk/software/148516/marketing-360","@type":"ListItem"},{"name":"Any.do","position":24,"description":"Any.do Workspace CRM solution is a cloud-based solution that redefines customer relationship management by offering a simple, accessible, real-time tools for lead tracking, sales automation, and client engagement. The platform’s intuitive design and customizable workflows empower businesses to manage customer interactions effectively from any location. Its seamless integration of advanced analytics and proactive alerts supports data-driven decision-making, ensuring that customer management is both efficient and strategically sound.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/452debc4-40c0-426e-9275-c73f10091998.png","url":"https://www.capterra.co.uk/software/173614/any-do","@type":"ListItem"},{"name":"Act!","position":25,"description":"Act! Advantage is a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform to help you stay organized, attract new customers, and turn relationships into results.\n\nAct! Advantage includes Interactive Quotes, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Online Surveys, and more, broadening Act!'s footprint across your entire front office, and reducing your need for costly, third-party tools. Additionally, you can select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you.\n\nFor 38 years, Act! has partnered with small and midsize businesses - listening, learning, and building alongside them and Act! Advantage is the culmination of nearly four decades of their feedback. Every feature is designed to reflect how today’s SMBs run their businesses.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f8aa23f-eb6f-42cd-b33a-e310a590c803.png","url":"https://www.capterra.co.uk/software/133171/act","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/directory/30072/online-crm/software#itemlist","numberOfItems":25}
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