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Online CRM Software

Online CRM software enables web-based customer interaction, support and relationship management. Online customer relationship management applications provide customers with access to an organization's knowledge base assets, allowing customers to pursue a self-guided path to resolving product-related issues, either via the web or over the phone. Online CRM solutions can help increase the efficiency and utility of a call center, website or help desk by empowering customers to resolve issues on their own without engaging with customer service staff. Online CRM software is related to Customer Relationship Management software.

Featured software

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Pipedrive is an easy-to-implement CRM software tool that helps you focus on the activities that drive deals to close. Learn more about Pipedrive
Pipedrive is a sales-focused customer relationship management tool that teams of all sizes love using. With 100,000+ paying customers spanning 179 countries, sales teams are drawn in by our CRM's simple yet powerful design that prioritizes usability above all else. When using Pipedrive, nothing falls through the cracks, allowing your team to spend less time filing and more time selling, with a CRM software that's both agile and powerful. Learn more about Pipedrive

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
HubSpot CRM has everything you need to organize, track, and build better relationships with leads and customers. Learn more about HubSpot CRM
Whether you've got a small team of five or a sophisticated sales force of 500, HubSpot offers pricing and packaging options that grow with you. HubSpot customer relationship management (CRM) software is built for companies that want to spend less time logging data. It keeps all your contacts in one centralized, customizable database. And you can see everything about a lead in one place -- no more digging through inboxes to find information. Start using the free HubSpot CRM today. Learn more about HubSpot CRM

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
Zoho CRM empowers organisations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM
Zoho CRM empowers small to large-sized organisations with a complete customer relationship lifecycle management solution for managing organisation-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Learn more about Zoho CRM

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
On-premise and cloud-based broker management system, providing automation capabilities to the business. Learn more about Applied Epic
On-premise and cloud-based broker management system, providing automation capabilities to the business. The system offers a single, open application with integrated capabilities to manage customer relationships, policy administration, sales automation, and financial accounting processes. Learn more about Applied Epic

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
Maximizer CRM is a game-changing solution designed specifically for the unique challenges that sales managers and sales teams face. Learn more about Maximizer CRM
Maximizer is a powerful solution specifically designed for sales. We understand the unique challenges faced by sales managers & sales teams. That's why we provide a game-changing alternative to complex CRM solutions for efficient sales activity management. With Maximizer's robust analytics and insights, you can effortlessly monitor & achieve your revenue targets while effectively tracking activities and evaluating team effectiveness, all from one centralized command center. Try Maximizer today! Learn more about Maximizer CRM

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
As the #1 rated CRM by QuickBooks users, Method:CRM streamlines your business from lead to repeat and everything in between. Learn more about Method CRM
A QuickBooks CRM platform, Method seamlessly syncs with your QuickBooks data, offering a shared source of truth across your organization. With Method:CRM, a fully customizable solution, you can manage leads, automate workflows and serve your customers better with self-serve portals all within a single tool. The #1 rated CRM by QuickBooks users, Method:CRM empowers thousands of small and mid-sized businesses to scale operations, increase sales and improve their bottom line. Learn more about Method CRM

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
The #1 easiest-to-use CRM for small businesses — expert support, fair pricing, and all the features you need in one place. Learn more about Less Annoying CRM
Less Annoying CRM is a simple Online CRM built from the ground up for small businesses. Manage your contacts, leads, notes, calendar, to-do's and more, all from one simple web app. Our product is founded on three core principles: simplicity, affordability, and outstanding customer service. All users get an unlimited free 30-day trial to exhaustively test every aspect of the CRM, and customer service is always free through the phone and email if users have questions. Learn more about Less Annoying CRM

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
All-In-One Automation Tool with Sourcing, Outreach, Data Enrichment, auto-Updates, ATS/CRM, custom pipelines, smart inbox, and ChatGPT. Learn more about Jobin.cloud
Jobin.cloud is an all-in-one automation tool for finding and engaging with people. Import profiles in bulk, filter and manage them in auto-updating repositories, and easily select the best ones to contact with personalized fields via email or LinkedIn. With ChatGPT's help, you can personalize your messaging in bulk, assign them to jobs and pipelines, and track all conversations with timelines, tags, and notes. Expand your network with LinkedIn connection requests and create your ultimate asset. Learn more about Jobin.cloud

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
Yonyx enhances online CRM systems with interactive decision trees that streamline customer interaction processes with call flow scripts Learn more about Yonyx
Yonyx enhances the functionality of online CRM systems by integrating interactive decision trees within agent-facing screens. These trees streamline processes like lead qualification, customer support, and B2C sales. By guiding users through structured workflows while reading and writing data from CRM fields, Yonyx ensures that such teams adhere to best practices during customer interactions, resulting in more effective engagement and higher conversion rates. Yonyx decision trees enable CRM users to quickly access relevant information, facilitating personalized interactions tailored to specific customer needs. For instance, a user handling a sales call can deliver a scripted response to customer objections that has proven to be effective across the team. Additionally, Yonyx captures analytics on the decision tree paths taken, providing valuable insights into customer behavior and challenges. Organizations refine their processes and enhance their CRM strategies using Yonyx. Learn more about Yonyx

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
Sales and marketing solution that combines CRM, marketing automation, customer journey mapping, analytics, project management, & more. Learn more about GreenRope
GreenRope Online CRM and marketing automation delivers a comprehensive solution to help your entire team drive real results. With sales, marketing, customer service, and operations all built-in to the same system, you become a lean, data-driven organization with a complete 360-degree view of the customer lifecycle. Increase collaboration, drive sales, build better relationships, and create optimized omnichannel customer experiences. Learn more about GreenRope

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
EngageBay is an all-in-one CRM with marketing, sales and service automation features integrated to a single platform. Learn more about EngageBay CRM
EngageBay CRM offers a rich features set which enables you to manage your customer relationships better. It also comes with a full stack of Marketing, Sales and Service automation features to scale your business. The wide list of features allow you to capture leads, nurture and engage with them, convert to happy customers and provide superior customer experience using the unified platform. Stop paying for features that you do not need and switch to EngageBay today. Learn more about EngageBay CRM

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
Bigin is a small businesses CRM that helps unify customer operations and nurture customer relationships effectively. ​ Learn more about Bigin by Zoho CRM
Bigin is an online CRM designed specifically for small businesses, perfectly meeting their unique needs effectively. It offers a super user-friendly interface with simple yet powerful features, all at a pocket-friendly price. *Access all the data you need to run and grow your business with, all from a single place with a 360-degree view. *Use dedicated and interconnected pipelines to manage all of your customer-facing operations. *Stay connected with contacts via multi-channel communication—phone, email, social media, WhatsApp, and online meetings *Measure and track important metrics like lead conversion rates, team productivity, sales targets and more with comprehensive dashboards. *Automate mundane yet integral tasks such as follow-up emails, task assignments, updating deal stages, and real-time notifications through workflows. *Integrate Bigin with other Zoho and non-Zoho apps to manage every aspect of your business. *Take your business anywhere with our intuitive mobile app. Learn more about Bigin by Zoho CRM

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
Clientary is a full-suite app for your team to manage projects proposals and more. Learn more about Clientary
Clientary is a full-suite app for your team to manage projects, hours, proposals, leads, invoices, payments, staff, and clients. Stop wrestling with one-off doc files, templates, and disconnected apps. Clientary helps you streamline client lifecycles from proposals and estimates, to time tracking, invoices and payments so you and your team have everything you need in one place. Clientary also includes a branded client portal to help you look professional to clients and prospects Learn more about Clientary

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
Bitrix24 is the most widely used top rated free CRM system in the world. Works in cloud, on-premise and on any mobile device. Learn more about Bitrix24
Bitrix24 voted #1 free online CRM software. Over 12 million companies are using Bitrix24. Bitrix24 is available in cloud and on-premise with open source code access. Learn more about Bitrix24

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
United Kingdom Local product
ServiceOS is an all-in-one management system for the service industry, streamlining operations and enhancing customer service. Learn more about ServiceOS
Revolutionize the way you manage your service business with ServiceOS! This all-in-one management system offers an array of features, including an online booking system, field service management, payment and invoicing, jobs and teams tracking, call centre software, and franchisor software. With ServiceOS, you can streamline operations, save time, reduce costs, minimize errors, and provide excellent customer service. Say goodbye to the hassle of managing multiple systems and hello to ServiceOS! Learn more about ServiceOS

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
Build a customer 360 with a CRM that is deeply integrated across sales, service, marketing, commerce, and more with trusted AI, data, analytics, and collaboration in one integrated solution. Discover how Einstein 1 helps you become an AI Enterprise by growing relationships, productivity, and your bottom line – all at the same time. Learn more about Salesforce Sales Cloud

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
Zendesk provides the complete customer service solution that’s easy to use and scales with your business.
Zendesk Suite is the customer service solution that is easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by 30% - at any scale. Your customer interactions live in a single interface with features like web widgets, pre-defined ticket responses, and more. Get set up and run quickly. Zendesk Suite includes Ticketing System, Help Center, Community Forum, Messaging, Talk, Explore, and Sunshine Conversations. Learn more about Zendesk Suite

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
Brevo, is the leading customer relationship management (CRM) suite.
Forge lasting customer relationships and accelerate growth with Brevo, the most approachable CRM suite. Build brilliant customer experiences across email, SMS, push, and more. Coalesce data sources for precise targeting and a single customer view. Automate, segment, and A/B test for campaigns tailored to your audience. Trusted by 500,000+ businesses worldwide, Brevo offers premium solutions and support to enhance clients’ marketing strategies and drive their ROI. Get in touch to learn more. Learn more about Brevo

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes.
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. Across every industry, leading enterprises trust Airtable to power workflows in product management, marketing operations, project & portfolio management, and more – all with the power of AI built-in. Central IT leaders deploy Airtable as a citizen development platform that empowers business users to build their own AI-powered applications. That’s why more than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable for collaborative work management and citizen development to help transform how work gets done. The result? Faster innovation, happier customers, enterprise governance, and a modern work experience for teams and departments. Get the free edition today at airtable.com Learn more about Airtable

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
Nimble is the simple, smart CRM for Office 365 & G Suite that works for you and your team -- everywhere you work.
Nimble is the simple, smart CRM for Office 365 & G Suite that works for you by automatically combining your contacts, communication histories, email inboxes, and calendar appointments with over 250+ SaaS business app contacts and social media connections (including Linkedin, Twitter, Facebook) into one unified team relationship manager. Learn more about Nimble

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
LiveChat allows for instant communication with on-site visitors and customers, building customer loyalty in the process.
With LiveChat, you can have a direct contact with the customer that allows you to build and improve loyalty to your brand. It helps you support customers in need of help. Plus, it allows you to increase your sales by engaging the right prospects at the right time as well as by generating a ton of new leads. Learn more about LiveChat

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
The smarter way for small businesses to do great work Keap organizes your client information & daily work in one place, freeing you up
Grow your business with the all-in-one CRM, sales & marketing software for serious business owners. Our platform organizes your customer information and daily work in one place, freeing you up from repetitive tasks so you have more time to focus on growing your business. Learn more about Keap

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
#1 CRM Software For Small Business
#1 CRM Software - Marketing 360 CRM gives you that ability to manage all your leads & customers in one place. Add as many team members as you need, create custom fields to store any contact information, assign tasks, track deals, and sales pipelines and so much more. Need help importing contacts and get live support that is included as well. Learn more about Marketing 360

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
An open-source suite of integrated apps to manage CRM, PoS, Website, eCommerce, Sales, Accounting, Warehouse, HR, Marketing, and more.
Odoo is a fully integrated, customizable, open-source software packed with expertly designed, user-friendly business applications. Odoo's intuitive database is able to meet a majority of business needs, such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of any company, regardless of size (or budget). Learn more about Odoo

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management
Act! Premium empowers you to market better, sell more, and create customers for life.
Act! Premium, a powerful CRM and Marketing Automation tool in one platform, is perfect for small and midsize businesses looking to market better, sell more, and create customers for life. With unparalleled flexibility and freedom of choice, Act! Premium accommodates the unique ways you do business, whether it’s on-premises (Act! Premium Desktop), in the cloud (Act! Premium Cloud), or, you can leverage a hybrid deployment for maximum flexibility! Learn more about Act!

Features

  • Pipeline Management
  • Calendar Management
  • Contact Management
  • Opportunity Management
  • Marketing Automation
  • Workflow Management
  • Email Management
  • Segmentation
  • Reminders
  • Reporting/Analytics
  • Lead Qualification
  • Task Management