---
description: Compare the best Online CRM Software in the UK. Capterra offers the most comprehensive reviews from verified users, prices, and a complete description of all relevant features. Use our filters to find the best rated software for your business needs.
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title: Online CRM Software - Price Comparison & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Online CRM Software](https://www.capterra.co.uk/directory/30072/online-crm/software)

# Online CRM Software

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> Online CRM software enables web-based customer interaction, support and relationship management.  Online customer relationship management applications provide customers with access to an organization's knowledge base assets, allowing customers to pursue a self-guided path to resolving product-related issues, either via the web or over the phone.  Online CRM solutions can help increase the efficiency and utility of a call center, website or help desk by empowering customers to resolve issues on their own without engaging with customer service staff.  Online CRM software is related to Customer Relationship Management software.

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## Products

1. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (7003 reviews) — Zoho CRM empowers organisations with a complete customer relationship lifecycle management solution.
2. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) — Bigin is a small businesses CRM that helps unify customer operations and nurture customer relationships effectively. ​
3. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) — Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers.
4. [Creatio AI CRM](https://www.capterra.co.uk/software/130149/bpm-online-crm) — 4.7/5 (151 reviews) — Creatio is the leading no-code CRM platform for enterprises of 250+employees to automate internal \& customer-facing workflows at scale.
5. [Copper](https://www.capterra.co.uk/software/141642/copper) — 4.4/5 (622 reviews) — CRM solution that helps businesses manage contacts, deals, leads, pipelines, communications, and more in a unified interface.
6. [Capsule](https://www.capterra.co.uk/software/124041/capsule) — 4.5/5 (168 reviews) — Capsule is a CRM that helps businesses stay organized, know more about their customers, and build better relationships.
7. [Applied Epic](https://www.capterra.co.uk/software/70671/applied-epic) — 4.2/5 (142 reviews) — On-premise and cloud-based broker management system, providing automation capabilities to the business.
8. [Maximizer CRM](https://www.capterra.co.uk/software/154610/maximizer-crm) — 4.1/5 (366 reviews) — Customer relationship management solution designed specifically for the unique challenges that sales managers and sales teams face.
9. [EngageBay CRM](https://www.capterra.co.uk/software/178819/engagebay-marketing) — 4.6/5 (912 reviews) — EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform.
10. [VINSI](https://www.capterra.co.uk/software/1097305/VINSI) — 5.0/5 (10 reviews) — AI-powered platform unifying voice agents, CRM, automation, ticketing, QA \& analytics into one connected business ecosystem.
11. [ServiceOS](https://www.capterra.co.uk/software/206867/serviceos) — 5.0/5 (32 reviews) — ServiceOS is the all-in-one platform trusted by 1M users worldwide, helping service businesses save time, cut costs, and boost bookings
12. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18812 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
13. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
14. [Brevo](https://www.capterra.co.uk/software/132996/brevo) — 4.6/5 (3523 reviews) — Cloud-based platform for email, SMS, and WhatsApp marketing with automation, CRM, live chat, transactional email, and loyalty program.
15. [Pipedrive](https://www.capterra.co.uk/software/132666/pipedrive) — 4.5/5 (3062 reviews) — Pipedrive is an easy-to-implement CRM software tool that helps you focus on the activities that drive deals to close.
16. [Airtable](https://www.capterra.co.uk/software/146652/airtable) — 4.6/5 (2244 reviews) — Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required.
17. [Nimble](https://www.capterra.co.uk/software/123032/nimble) — 4.4/5 (1868 reviews) — Nimble is the AI-driven CRM for smarter email marketing, engagement, sales, and business growth.
18. [LiveChat](https://www.capterra.co.uk/software/62194/livechat) — 4.6/5 (1728 reviews) — LiveChat allows for instant communication with on-site visitors and customers, building customer loyalty in the process.
19. [Odoo](https://www.capterra.co.uk/software/135618/odoo) — 4.2/5 (1334 reviews) — Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more.
20. [Keap](https://www.capterra.co.uk/software/76390/infusionsoft) — 4.1/5 (1299 reviews) — The smarter way for small businesses to do great work. Keap helps businesses organize client information and daily work in one place.
21. [Marketing 360](https://www.capterra.co.uk/software/148516/marketing-360) — 4.5/5 (1158 reviews) — \#1 CRM Software For Small Business
22. [Any.do](https://www.capterra.co.uk/software/173614/any-do) — 4.7/5 (1125 reviews) — A simple \& powerful CRM solution that offers real-time lead tracking, sales automation, and client engagement. Trusted by +50m people.
23. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (1005 reviews) — Bitrix24 is the most widely used top rated free CRM system in the world. Works in cloud, on-premise and on any mobile device.
24. [Act\!](https://www.capterra.co.uk/software/133171/act) — 3.9/5 (937 reviews) — Act\! Advantage is an all-in-one, cloud-based CRM that unites sales, marketing, and customer management and lets you work from anywhere.
25. [Apptivo](https://www.capterra.co.uk/software/1011835/apptivo) — 4.4/5 (708 reviews) — Online CRM system that enables businesses to manage sales, marketing activities, contacts, leads, quotes, invoices, and more.

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## Related Categories

- [Sales Force Automation Software](https://www.capterra.co.uk/directory/12/sales-force-automation/software)
- [Lead Management Software](https://www.capterra.co.uk/directory/30017/lead-management/software)
- [Sales Tracking Software](https://www.capterra.co.uk/directory/32744/sales-tracking/software)
- [CRM for Small Businesses](https://www.capterra.co.uk/directory/31583/small-business-crm/software)
- [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/30072/online-crm/software)
- [All Categories](https://www.capterra.co.uk/directory)

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With 100,000+ paying customers spanning 179 countries, sales teams are drawn in by our CRM's simple yet powerful design that prioritizes usability above all else. When using Pipedrive, nothing falls through the cracks, allowing your team to spend less time filing and more time selling, with a CRM software that's both agile and powerful.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://www.capterra.co.uk/software/132666/pipedrive","@type":"ListItem"},{"name":"Airtable","position":16,"description":"Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required.\n\nTwo AI capabilities make it possible: Omni, a conversational builder that creates complete apps — tables, interfaces, and automations — just from a description, and Field Agents, which perform high-value work inside every record, from analyzing data to generating content and conducting research, automatically and at scale.\n\nThe result is an app building platform that leading enterprises trust across product management, marketing, operations, project management, and more. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to drive faster innovation, enterprise governance, and a modern work experience for every team.\n\nGet started for free at airtable.com","image":"https://images.g2crowd.com/uploads/product/image/d8d487b67574b56a5ad57a2f0f159a30/airtable.jpg","url":"https://www.capterra.co.uk/software/146652/airtable","@type":"ListItem"},{"name":"Nimble","position":17,"description":"Nimble is your AI-driven CRM for smarter email marketing, engagement, and business growth.\n\n\n\n\nWe help small businesses, entrepreneurs, and teams nurture relationships, streamline outreach, and grow faster — all from one simple platform.\n\nNimble integrates with Microsoft 365 and Google Workspace to unify your contacts, conversations, and calendar. Use built-in email marketing and customizable web forms to capture leads, send targeted outreach, and manage relationships — without the complexity or cost of traditional CRM stacks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0a460f98-bfe9-4de9-a3b8-9d1a269fb560.png","url":"https://www.capterra.co.uk/software/123032/nimble","@type":"ListItem"},{"name":"LiveChat","position":18,"description":"With LiveChat, you can have a direct contact with the customer that allows you to build and improve loyalty to your brand. It helps you support customers in need of help. Plus, it allows you to increase your sales by engaging the right prospects at the right time as well as by generating a ton of new leads.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.co.uk/software/62194/livechat","@type":"ListItem"},{"name":"Odoo","position":19,"description":"Odoo is an all-in-one, open-source business management platform with fully integrated apps for CRM, Sales, Accounting, Inventory, Manufacturing, Project, HR, and more. Designed for businesses of all sizes, Odoo offers a modern interface and seamless data flow across teams. With Odoo Studio, users can easily customize workflows, screens, reports, and automations without coding to match their unique processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17efceca-38ea-4e7e-83dc-2cdd9fb0987f.png","url":"https://www.capterra.co.uk/software/135618/odoo","@type":"ListItem"},{"name":"Keap","position":20,"description":"Grow business with the all-in-one CRM, sales and marketing solution for serious business owners. The platform organizes customer information and daily work in one place, freeing teams up from repetitive tasks so that managers have more time to focus on growing the business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bbf09836-8786-4e7d-909b-10b75adc5ef6.png","url":"https://www.capterra.co.uk/software/76390/infusionsoft","@type":"ListItem"},{"name":"Marketing 360","position":21,"description":"#1 CRM Software - Marketing 360 CRM gives you that ability to manage all your leads & customers in one place. Add as many team members as you need, create custom fields to store any contact information, assign tasks, track deals, and sales pipelines and so much more. Need help importing contacts and get live support that is included as well.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e0d4096b-6fa3-4d66-98e5-8f3ac4c06590.png","url":"https://www.capterra.co.uk/software/148516/marketing-360","@type":"ListItem"},{"name":"Any.do","position":22,"description":"Any.do Workspace CRM solution is a cloud-based solution that redefines customer relationship management by offering a simple, accessible, real-time tools for lead tracking, sales automation, and client engagement. The platform’s intuitive design and customizable workflows empower businesses to manage customer interactions effectively from any location. Its seamless integration of advanced analytics and proactive alerts supports data-driven decision-making, ensuring that customer management is both efficient and strategically sound.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/452debc4-40c0-426e-9275-c73f10091998.png","url":"https://www.capterra.co.uk/software/173614/any-do","@type":"ListItem"},{"name":"Bitrix24","position":23,"description":"Bitrix24 voted #1 free online CRM software. Over 15 million companies are using Bitrix24. Bitrix24 is available in cloud and on-premise with open source code access.","image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.capterra.co.uk/software/113540/bitrix24","@type":"ListItem"},{"name":"Act!","position":24,"description":"Act! Advantage is a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform to help you stay organized, attract new customers, and turn relationships into results.\n\nAct! Advantage includes Interactive Quotes and Payments, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Online Surveys, and more, broadening Act!'s footprint across your entire front office, and reducing your need for costly, third-party tools. Additionally, you can select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you.\n\nFor 38 years, Act! has partnered with small and midsize businesses - listening, learning, and building alongside them and Act! Advantage is the culmination of nearly four decades of their feedback. Every feature is designed to reflect how today’s SMBs run their businesses.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f8aa23f-eb6f-42cd-b33a-e310a590c803.png","url":"https://www.capterra.co.uk/software/133171/act","@type":"ListItem"},{"name":"Apptivo","position":25,"description":"Apptivo is a CRM tool that enables businesses to manage sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to tools to gain a 360-degree view of the customer. The CRM includes lead management, an opportunity pipeline with intuitive dashboards, and flexible workflow tools including marketing automation.  Everything is completely accessible from an Android or iOS device and integrated with Office365 & G Suite.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c7012d9e-9541-4054-8c2e-dc0a95befb32.png","url":"https://www.capterra.co.uk/software/1011835/apptivo","@type":"ListItem"}],"numberOfItems":25}
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