---
description: Discover and compare Online CRM Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Online CRM Software for Windows - Price comparison & Reviews - Capterra UK 2026
---

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# Online CRM Software

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> Online CRM software enables web-based customer interaction, support and relationship management.  Online customer relationship management applications provide customers with access to an organization's knowledge base assets, allowing customers to pursue a self-guided path to resolving product-related issues, either via the web or over the phone.  Online CRM solutions can help increase the efficiency and utility of a call center, website or help desk by empowering customers to resolve issues on their own without engaging with customer service staff.  Online CRM software is related to Customer Relationship Management software.

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## Products

1. [Less Annoying CRM](https://www.capterra.co.uk/software/118921/less-annoying-crm) — 4.8/5 (645 reviews) — Less Annoying CRM is for small businesses outgrowing spreadsheets. Get simple tasks, contacts, \& leads without the CRM complexity.
2. [Applied Epic](https://www.capterra.co.uk/software/70671/applied-epic) — 4.2/5 (141 reviews) — On-premise and cloud-based broker management system, providing automation capabilities to the business.
3. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 is the most widely used top rated free CRM system in the world. Works in cloud, on-premise and on any mobile device.
4. [Method CRM](https://www.capterra.co.uk/software/130389/method-crm) — 4.2/5 (129 reviews) — Method CRM is an online CRM for QuickBooks users with real-time sync and a 24/7 customer portal.
5. [ServiceOS](https://www.capterra.co.uk/software/206867/serviceos) — 5.0/5 (32 reviews) — ServiceOS is the all-in-one platform trusted by 1M users worldwide, helping service businesses save time, cut costs, and boost bookings
6. [EngageBay CRM](https://www.capterra.co.uk/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) — EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform.
7. [Maximizer CRM](https://www.capterra.co.uk/software/154610/maximizer-crm) — 4.1/5 (366 reviews) — Customer relationship management solution designed specifically for the unique challenges that sales managers and sales teams face.
8. [Yonyx](https://www.capterra.co.uk/software/130406/agi-self-service) — 4.7/5 (256 reviews) — Yonyx enhances online CRM systems with interactive decision trees that streamline customer interaction processes with call flow scripts
9. [Brevo](https://www.capterra.co.uk/software/132996/brevo) — 4.6/5 (3408 reviews) — Brevo is a software that offers businesses with email/SMS marketing, automation, CRM, live chat, and transactional email tools.
10. [Pipedrive](https://www.capterra.co.uk/software/132666/pipedrive) — 4.5/5 (3042 reviews) — Pipedrive is an easy-to-implement CRM software tool that helps you focus on the activities that drive deals to close.
11. [Airtable](https://www.capterra.co.uk/software/146652/airtable) — 4.6/5 (2222 reviews) — Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required.
12. [LiveChat](https://www.capterra.co.uk/software/62194/livechat) — 4.6/5 (1715 reviews) — LiveChat allows for instant communication with on-site visitors and customers, building customer loyalty in the process.
13. [Odoo](https://www.capterra.co.uk/software/135618/odoo) — 4.2/5 (1294 reviews) — Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more.
14. [Any.do](https://www.capterra.co.uk/software/173614/any-do) — 4.7/5 (882 reviews) — A simple \& powerful CRM solution that offers real-time lead tracking, sales automation, and client engagement. Trusted by +50m people.
15. [Act\!](https://www.capterra.co.uk/software/133171/act) — 3.9/5 (857 reviews) — Act\! Advantage is an all-in-one, full front-office CRM solution that unites sales, marketing, and customer management.
16. [Apptivo](https://www.capterra.co.uk/software/1011835/apptivo) — 4.4/5 (708 reviews) — Online CRM system that enables businesses to manage sales, marketing activities, contacts, leads, quotes, invoices, and more.
17. [HoneyBook](https://www.capterra.co.uk/software/162588/honeybook) — 4.7/5 (678 reviews) — Everything you need in an online CRM: client management, proposals, contracts, payments, \& more. Start your 7 day free trial today.
18. [Insightly](https://www.capterra.co.uk/software/130671/insightly) — 4.0/5 (654 reviews) — Insightly CRM is 100% online and accessed by the cloud, so there’s nothing to install or maintain.
19. [Lime Connect](https://www.capterra.co.uk/software/131558/userlike-live-chat) — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \& automation that helps businesses transform customer communication.
20. [Freshsales](https://www.capterra.co.uk/software/155563/freshsales) — 4.5/5 (621 reviews) — Freshsales is packed with features and a highly intuitive UI so that you don't have to juggle multiple tools to run your business.
21. [Kylas Sales CRM](https://www.capterra.co.uk/software/210630/kylas) — 4.8/5 (573 reviews) — Kylas, the online CRM, enables users to access customer information, connect with them, \& keep them engaged from anywhere, at any time.
22. [Tripleseat](https://www.capterra.co.uk/software/118047/tripleseat) — 4.7/5 (572 reviews) — Tripleseat is an easy-to-use sales and event management platform that will increase your bookings and streamline the planning process.
23. [Agile CRM](https://www.capterra.co.uk/software/135148/agile-crm) — 4.1/5 (524 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
24. [PracticePanther Legal Software](https://www.capterra.co.uk/software/140231/practicepanther-legal-software) — 4.7/5 (523 reviews) — PracticePanther is the highest-rated online CRM software built for solo, small, \& mid-sized law firms in any practice area
25. [Spotler CRM](https://www.capterra.co.uk/software/88929/really-simple-systems-crm) — 4.4/5 (453 reviews) — Really Simple Systems CRM software gives you the tools to create great customer experience, letting you sell more and work less.

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## Related Categories

- [CRM for Small Businesses](https://www.capterra.co.uk/directory/31583/small-business-crm/software)
- [Sales Force Automation Software](https://www.capterra.co.uk/directory/12/sales-force-automation/software)
- [Sales Tracking Software](https://www.capterra.co.uk/directory/32744/sales-tracking/software)
- [Contact Management Software](https://www.capterra.co.uk/directory/30016/contact-management/software)
- [Lead Management Software](https://www.capterra.co.uk/directory/30017/lead-management/software)

## Links

- [View on Capterra](https://www.capterra.co.uk/directory/30072/online-crm/software)
- [All Categories](https://www.capterra.co.uk/directory)

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More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to drive faster innovation, enterprise governance, and a modern work experience for every team.\n\nGet started for free at airtable.com","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3db6aa4b-f160-410b-85e5-71593a0b271d.png","url":"https://www.capterra.co.uk/software/146652/airtable","@type":"ListItem"},{"name":"LiveChat","position":12,"description":"With LiveChat, you can have a direct contact with the customer that allows you to build and improve loyalty to your brand. It helps you support customers in need of help. 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Its seamless integration of advanced analytics and proactive alerts supports data-driven decision-making, ensuring that customer management is both efficient and strategically sound.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/452debc4-40c0-426e-9275-c73f10091998.png","url":"https://www.capterra.co.uk/software/173614/any-do","@type":"ListItem"},{"name":"Act!","position":15,"description":"Act! Advantage is a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform to help you stay organized, attract new customers, and turn relationships into results.\n\nAct! Advantage includes Interactive Quotes, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Online Surveys, and more, broadening Act!'s footprint across your entire front office, and reducing your need for costly, third-party tools. Additionally, you can select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you.\n\nFor 38 years, Act! has partnered with small and midsize businesses - listening, learning, and building alongside them and Act! Advantage is the culmination of nearly four decades of their feedback. Every feature is designed to reflect how today’s SMBs run their businesses.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f8aa23f-eb6f-42cd-b33a-e310a590c803.png","url":"https://www.capterra.co.uk/software/133171/act","@type":"ListItem"},{"name":"Apptivo","position":16,"description":"Apptivo is a CRM tool that enables businesses to manage sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to tools to gain a 360-degree view of the customer. The CRM includes lead management, an opportunity pipeline with intuitive dashboards, and flexible workflow tools including marketing automation.  Everything is completely accessible from an Android or iOS device and integrated with Office365 & G Suite.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c7012d9e-9541-4054-8c2e-dc0a95befb32.png","url":"https://www.capterra.co.uk/software/1011835/apptivo","@type":"ListItem"},{"name":"HoneyBook","position":17,"description":"The go-to online CRM for independent professionals—that's HoneyBook.\n\nHoneyBook makes it easy to book more clients, manage projects, and get paid all in one place.\n\nWith proposals, invoices, contracts, payments, and scheduling at your fingertips, you have everything you need to give clients a great experience.\n\nStart your 7 day free trial today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8c70159d-32c2-43c6-87a7-f1f66d5d622b.png","url":"https://www.capterra.co.uk/software/162588/honeybook","@type":"ListItem"},{"name":"Insightly","position":18,"description":"Insightly gives teams everything they need to manage customer relationships from anywhere. Easily capture leads, track contacts, and manage opportunities in one secure, cloud-based platform. With customizable fields, automated workflows, and powerful search, you can adapt Insightly to fit your business without added complexity. Because it’s online, your team always has real-time access to the latest updates—whether in the office or on the go. And when you’re ready, you can expand into marketing automation, customer service, and integrations all within the same platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b5d562cb-cad1-4116-bdd7-4e41f252bc79.png","url":"https://www.capterra.co.uk/software/130671/insightly","@type":"ListItem"},{"name":"Lime Connect","position":19,"description":"Userlike is the messaging-based CRM alternative, combining website chat with mobile messaging. \n\nChat with customers and leads via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of your customer interactions. \n\nBorn and hosted in Germany. Userlike keeps your and your customers' data safe with a 100% GDPR-compliant communication solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.capterra.co.uk/software/131558/userlike-live-chat","@type":"ListItem"},{"name":"Freshsales","position":20,"description":"Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to— attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empowers sales teams with more time for selling by automating the sales process and increases efficiency and productivity in their daily activities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bf6a3584-3313-4a13-86a7-6d6d000780e8.png","url":"https://www.capterra.co.uk/software/155563/freshsales","@type":"ListItem"},{"name":"Kylas Sales CRM","position":21,"description":"\"Kylas is an enterprise-grade CRM that helps businesses streamline their sales effort. The CRM is hosted on cloud. \n\nKylas offers UNLIMITED User licenses and has helped over 5000+ business across industries.\"\n\nIt offers features like:\n• Deal, Contact and Company Management\n• Lead Management\n• Communication Tracking\n• Task and Activity Management\n• Reporting and Analytics\n• Workflow Automations\n• Collaboration and Sharing","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5d8dd8de-a4e0-424c-a350-80b6710c595f.png","url":"https://www.capterra.co.uk/software/210630/kylas","@type":"ListItem"},{"name":"Tripleseat","position":22,"description":"Online CRM for the Hospitality Industry. Tripleseat Software is your all-in-one web-based sales and events platform that allows you to communicate better with your guests. Your client can have access to their own planning portal in which they can view their Banquet Event Order and other documents, sign proposals, and make payments. The portal provides a convenient way for you and your clients to exchange the necessary information to manage a successful event. Learn more at the link above!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d551ce11-e14c-4d7f-9b35-8202b7ae7500.png","url":"https://www.capterra.co.uk/software/118047/tripleseat","@type":"ListItem"},{"name":"Agile CRM","position":23,"description":"Agile CRM is a All-in-One CRM with Sales, Marketing and Service automation in single platform. It has sales tracking, contact management, marketing automation, web analytics, two-way emails, telephony, and helpdesk with a simple, clean and modern interface.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.capterra.co.uk/software/135148/agile-crm","@type":"ListItem"},{"name":"PracticePanther Legal Software","position":24,"description":"PracticePanther is the highest-rated, easiest-to-use, all-in-one law practice management software, built specifically for solo, small, and mid-sized law firms. Manage every case from start to finish with matter-centric workflows that bring case management, task automation, calendaring, documents, client communication, time tracking, billing, payments, and custom reporting into one intuitive, user-friendly platform.\n\nDesigned to eliminate complexity, PracticePanther helps firms get up and running quickly, without long onboarding cycles or hours of training, so teams can stay organized, work efficiently, and get paid faster. With our secure cloud-based platform and mobile app, teams gain full visibility into their cases & operations from anywhere.\n\nTrusted by tens of thousands of law firms across 170+ countries and across all practice areas, including family law, criminal defense, bankruptcy, estate planning, personal injury, & more. Start your free trial today, no credit card required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc52b155-9b57-4769-b42d-1623ebabd0b1.png","url":"https://www.capterra.co.uk/software/140231/practicepanther-legal-software","@type":"ListItem"},{"name":"Spotler CRM","position":25,"description":"Really Simple Systems CRM helps you work smarter, managing and tracking your sales leads and customers, so you can get on with growing your business. Designed for small and mid-sized organisations, this GDPR compliant CRM is easy to set up and simple to use. With sales, marketing and service & support built-in you'll have all your data in one place, enabling team collaboration, better relationships and driving sales growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e7808050-a1b8-404c-88c8-7b4e7637f55e.png","url":"https://www.capterra.co.uk/software/88929/really-simple-systems-crm","@type":"ListItem"}],"numberOfItems":25}
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