---
description: Side-by-side comparison of Merlin vs Instinct Science. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Merlin vs Instinct Science Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Veterinary Software](/directory/30617/veterinary/software) > [Merlin \<span\>vs\</span\> Instinct Science](https://www.capterra.co.uk/compare/99975/1017062/merlin/vs/instinct-emr)

# Compare Merlin vs Instinct Science

Canonical: https://www.capterra.co.uk/compare/99975/1017062/merlin/vs/instinct-emr

> Detailed comparison between Merlin and Instinct Science. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Merlin | Instinct Science |
| **Overall rating** | 5.0/5 | 4.9/5 |
| **Total Reviews** | 2 | 234 |
| **Starting Price** | - | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Merlin

All veterinary professionals and types of veterinary businesses and practices including, companion animal, large animal, equine, mixed practices, corporates, and charities.

### Instinct Science

Emergency, specialty, multi-practice, and urgent care  veterinary hospitals.

## Key features

### Merlin

- API
- Accounting
- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Client Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Document Management
- Imaging and X-rays
- Invoice Management
- Medical Billing
- Patient Intake
- Patient Records Management
- Prescription Processing
- Reminders
- Status Tracking
- Template Management
- Treatment Planning

### Instinct Science

- API
- Accounting
- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Client Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Document Management
- Imaging and X-rays
- Invoice Management
- Medical Billing
- Patient Intake
- Patient Records Management
- Prescription Processing
- Reminders
- Status Tracking
- Template Management
- Treatment Planning

## Links

- [View Merlin Profile](https://www.capterra.co.uk/software/99975/merlin)
- [View Instinct Science Profile](https://www.capterra.co.uk/software/1017062/instinct-emr)
- [View Original Comparison](https://www.capterra.co.uk/compare/99975/1017062/merlin/vs/instinct-emr)

-----

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