17 years helping British businesses
choose better software
LiveHelpNow vs NinjaChat
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Starting Price
US$21.00/month
Not provided by vendor
Ratings
Best for
LiveHelpNow provides omnichannel, scalable support solutions that give teams of any size the tools they need to drive an amazing customer and employee experience.
Large Enterprises, Small and Medium Enterprises
Retail and Ecommerce
Telecommunication and IT
BFSI (Banking, Financial Services and Insurance)
Travel and Hospitality
Education
HealthCare
Other
Features
- Customer Database
- Customisable Branding
- Geotargeting
- Proactive Chat
- Queue Management
- Real-Time Analytics
- Search/Filter
- Single Sign On
- Tagging
- Third-Party Integrations
- Customer Database
- Customisable Branding
- Geotargeting
- Proactive Chat
- Queue Management
- Real-Time Analytics
- Search/Filter
- Single Sign On
- Tagging
- Third-Party Integrations
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
