---
description: Side-by-side comparison of athenaOne vs American Well. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: athenaOne vs American Well Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Urgent Care EMR Software](/directory/32683/urgent-care-emr/software) > [athenaOne \<span\>vs\</span\> American Well](https://www.capterra.co.uk/compare/98735/158465/athenaone/vs/aw9)

# Compare athenaOne vs American Well

Canonical: https://www.capterra.co.uk/compare/98735/158465/athenaone/vs/aw9

> Detailed comparison between athenaOne and American Well. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | athenaOne | American Well |
| **Overall rating** | 3.8/5 | 3.8/5 |
| **Total Reviews** | 907 | 4 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation |

## Best for

### athenaOne

Physicians, physician executives, clinical managers, practice managers, office administrators, healthcare executives, c-levels, hospital administrators, nurse practitioners, and physician assistants.

### American Well

Physicians, urgent care providers, acute care providers, pediatrics, telepsychiatry and more.

## Key features

### athenaOne

- Appointment Scheduling
- Charting
- Claims Scrubbing
- Coding Assistance
- E-Prescribing
- EMR/EHR
- For Family Medicine
- For Obstetrics & Gynecology
- For Psychiatrists
- HIPAA Compliant
- Insurance Eligibility Verification
- Medication Management
- Patient Records Management
- Patient Scheduling
- Practice Management
- Reminders
- Scheduling
- Video Conferencing
- Virtual Waiting Room
- Web-based Deployment

### American Well

- Appointment Scheduling
- Charting
- EMR/EHR
- For Family Medicine
- For Obstetrics & Gynecology
- For Psychiatrists
- HIPAA Compliant
- Medication Management
- Patient Scheduling
- Practice Management
- Scheduling
- Virtual Waiting Room

## Links

- [View athenaOne Profile](https://www.capterra.co.uk/software/98735/athenaone)
- [View American Well Profile](https://www.capterra.co.uk/software/158465/aw9)
- [View Original Comparison](https://www.capterra.co.uk/compare/98735/158465/athenaone/vs/aw9)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"athenaOne vs American Well Comparison - Capterra UK 2026","description":"Side-by-side comparison of athenaOne vs American Well. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/98735/158465/athenaone/vs/aw9","about":[{"@id":"https://www.capterra.co.uk/software/98735/athenaone#software"},{"@id":"https://www.capterra.co.uk/software/158465/aw9#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/98735/158465/athenaone/vs/aw9#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/98735/158465/athenaone/vs/aw9#webpage","isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"athenaOne","description":"athenaOne is a healthcare software that enhances clinical effectiveness, patient experience, and financial performance. The platform includes a customizable electronic health record (EHR) with specialty-specific workflows, real-time patient insights, and mobile access. It also offers practice management software to streamline efficiency and collections, as well as patient engagement tools for better communication.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7ad8964e-7dea-4e0f-afe5-3116289177c8.jpeg","url":"https://www.capterra.co.uk/software/98735/athenaone","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/98735/athenaone#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.8,"bestRating":5,"ratingCount":907},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"American Well","description":"Amwell's scalable telehealth solution serves healthcare providers across urgent care, acute care, pediatrics and more. Medics can use their computer, iPad or iPhone to see patients for on-demand or scheduled visits, to consult, document and prescribe, right inside the Amwell platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c059c295-29cf-4eb0-9dbb-4977b3979391.png","url":"https://www.capterra.co.uk/software/158465/aw9","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/158465/aw9#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.8,"bestRating":5,"ratingCount":4},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Urgent Care EMR Software","position":2,"item":"/directory/32683/urgent-care-emr/software","@type":"ListItem"},{"name":"athenaOne vs American Well","position":3,"item":"https://www.capterra.co.uk/compare/98735/158465/athenaone/vs/aw9","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/98735/158465/athenaone/vs/aw9#breadcrumblist"}]}
</script>