---
description: Side-by-side comparison of TeamSupport vs Tidio. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TeamSupport vs Tidio Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [TeamSupport \<span\>vs\</span\> Tidio](https://www.capterra.co.uk/compare/87908/144040/teamsupport/vs/tidio-chat)

# Compare TeamSupport vs Tidio

Canonical: https://www.capterra.co.uk/compare/87908/144040/teamsupport/vs/tidio-chat

> Detailed comparison between TeamSupport and Tidio. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | TeamSupport | Tidio |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 848 | 590 |
| **Starting Price** | US$45.00 | US$0.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### TeamSupport

TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

### Tidio

Thanks to its scalability, Tidio is appropriate for companies of all sizes—be it retail, tech, or services. Available in multiple languages and regions.

## Key features

### TeamSupport

- AI/Machine Learning
- API
- Activity Tracking
- Configurable Workflow
- Customer Communication
- Customer Complaint Tracking
- Customer Service Analytics
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Help Desk Management
- Live Chat
- Monitoring
- Real-Time Data
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Task Automation
- Website Integration

### Tidio

- AI/Machine Learning
- API
- Activity Tracking
- Configurable Workflow
- Customer Communication
- Customer Complaint Tracking
- Customer Service Analytics
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Help Desk Management
- Live Chat
- Monitoring
- Real-Time Data
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Task Automation
- Website Integration

## Links

- [View TeamSupport Profile](https://www.capterra.co.uk/software/87908/teamsupport)
- [View Tidio Profile](https://www.capterra.co.uk/software/144040/tidio-chat)
- [View Original Comparison](https://www.capterra.co.uk/compare/87908/144040/teamsupport/vs/tidio-chat)

-----

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