15 years helping British businesses
choose better software

TeamSupport vs Consol CM/Helpdesk

Consol CM/Helpdesk

by ConSol Consulting & Solutions Software

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US$29.00/month
€69.00/month

Overall

4.5 (845)

Overall

5.0 (2)
TeamSupport empowers customer-focused businesses of all sizes looking to consolidate support channels, shorten time to resolution, and garner valuable customer insights in one intuitive dashboard.
All businesses willing to digitalize their processes or part of their processes
10/10
  • Automated Routing
  • Customisable Branding
  • Email Management
  • Email Templates
  • Help Desk Management
  • Knowledge Base Management
  • Service Level Agreement (SLA) Management
  • Support Ticket Tracking
  • Third-Party Integrations
  • Ticket Management
10/10
  • Automated Routing
  • Customisable Branding
  • Email Management
  • Email Templates
  • Help Desk Management
  • Knowledge Base Management
  • Service Level Agreement (SLA) Management
  • Support Ticket Tracking
  • Third-Party Integrations
  • Ticket Management
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat