---
description: Side-by-side comparison of BeyondTrust Remote Support vs Microsoft Teams. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
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title: BeyondTrust Remote Support vs Microsoft Teams Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [BeyondTrust Remote Support \<span\>vs\</span\> Microsoft Teams](https://www.capterra.co.uk/compare/86962/168668/bomgar/vs/microsoft-teams)

# Compare BeyondTrust Remote Support vs Microsoft Teams

Canonical: https://www.capterra.co.uk/compare/86962/168668/bomgar/vs/microsoft-teams

> Detailed comparison between BeyondTrust Remote Support and Microsoft Teams. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | BeyondTrust Remote Support | Microsoft Teams |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 2010 | 11026 |
| **Starting Price** | US$1,995.00 | £3.80 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### BeyondTrust Remote Support

BeyondTrust Remote Support offers the capabilities that enterprise level IT and customer support organizations need. We serve all industries.

### Microsoft Teams

Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more.

## Key features

### BeyondTrust Remote Support

- API
- Access Controls/Permissions
- Activity Tracking
- Annotations
- Chat/Messaging
- Collaboration Tools
- File Sharing
- File Transfer
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Notifications
- Remote Access/Control
- Role-Based Permissions
- Screen Sharing
- Surveys & Feedback
- Third-Party Integrations
- User Management

### Microsoft Teams

- API
- Access Controls/Permissions
- Activity Tracking
- Annotations
- Chat/Messaging
- Collaboration Tools
- File Sharing
- File Transfer
- Host Controls
- Multi-Channel Communication
- On-Demand Webcasting
- Real-Time Chat
- Real-Time Notifications
- Remote Access/Control
- Role-Based Permissions
- Scheduling
- Screen Sharing
- Surveys & Feedback
- Third-Party Integrations
- User Management

## Links

- [View BeyondTrust Remote Support Profile](https://www.capterra.co.uk/software/86962/bomgar)
- [View Microsoft Teams Profile](https://www.capterra.co.uk/software/168668/microsoft-teams)
- [View Original Comparison](https://www.capterra.co.uk/compare/86962/168668/bomgar/vs/microsoft-teams)

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