---
description: Side-by-side comparison of BeyondTrust Remote Support vs Heimdal Privileged Access Management. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BeyondTrust Remote Support vs Heimdal Privileged Access Management Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [BeyondTrust Remote Support \<span\>vs\</span\> Heimdal Privileged Access Management](https://www.capterra.co.uk/compare/86962/1013927/bomgar/vs/heimdal-privileged-access-management)

# Compare BeyondTrust Remote Support vs Heimdal Privileged Access Management

Canonical: https://www.capterra.co.uk/compare/86962/1013927/bomgar/vs/heimdal-privileged-access-management

> Detailed comparison between BeyondTrust Remote Support and Heimdal Privileged Access Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | BeyondTrust Remote Support | Heimdal Privileged Access Management |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 2009 | 22 |
| **Starting Price** | US$1,995.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### BeyondTrust Remote Support

BeyondTrust Remote Support offers the capabilities that enterprise level IT and customer support organizations need. We serve all industries.

### Heimdal Privileged Access Management

Ideal for resellers, MSSPs, and any organizations seeking cutting-edge protection and seamless integration. Heimdal’s cybersecurity solutions work standalone or as part of a unified XDR platform.

## Key features

### BeyondTrust Remote Support

- API
- Access Controls/Permissions
- Access Management
- Activity Tracking
- Audit Trail
- Authentication
- Compliance Management
- Credential Management
- Least Privilege
- Password Management
- Real-Time Notifications
- Remote Monitoring & Management
- Reporting/Analytics
- Role-Based Permissions
- Self Service Portal
- Two-Factor Authentication
- User Management

### Heimdal Privileged Access Management

- API
- Access Controls/Permissions
- Access Management
- Activity Tracking
- Audit Trail
- Authentication
- Compliance Management
- Credential Management
- Least Privilege
- Monitoring
- Password Management
- Real-Time Data
- Real-Time Notifications
- Remote Monitoring & Management
- Reporting/Analytics
- Role-Based Permissions
- Self Service Portal
- Two-Factor Authentication
- User Activity Monitoring
- User Management

## Links

- [View BeyondTrust Remote Support Profile](https://www.capterra.co.uk/software/86962/bomgar)
- [View Heimdal Privileged Access Management Profile](https://www.capterra.co.uk/software/1013927/heimdal-privileged-access-management)
- [View Original Comparison](https://www.capterra.co.uk/compare/86962/1013927/bomgar/vs/heimdal-privileged-access-management)

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