---
description: Side-by-side comparison of Ameyo vs Nextiva. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ameyo vs Nextiva Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Ameyo \<span\>vs\</span\> Nextiva](https://www.capterra.co.uk/compare/85852/175788/ameyo/vs/nextiva)

# Compare Ameyo vs Nextiva

Canonical: https://www.capterra.co.uk/compare/85852/175788/ameyo/vs/nextiva

> Detailed comparison between Ameyo and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Ameyo | Nextiva |
| **Overall rating** | 4.2/5 | 4.6/5 |
| **Total Reviews** | 100 | 914 |
| **Starting Price** | - | US$25.00 |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Videos |

## Best for

### Ameyo

Perfect for E-commerce, Banking, Finance, \&amp; Insurance, BPOs, Education, IT products \&amp; Services, Healthcare, Real Estate, Media \&amp; Publishing House, Government, Startups, and many more.

### Nextiva

Businesses of any size who want to better connect with their customers.

## Key features

### Ameyo

- API
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Calendar Management
- Call Logging
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Dashboard
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Queue Management
- Reporting/Analytics
- Survey/Poll Management
- Video Conferencing

### Nextiva

- API
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Calendar Management
- Call Logging
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Dashboard
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Queue Management
- Reporting/Analytics
- Survey/Poll Management
- Video Conferencing

## Links

- [View Ameyo Profile](https://www.capterra.co.uk/software/85852/ameyo)
- [View Nextiva Profile](https://www.capterra.co.uk/software/175788/nextiva)
- [View Original Comparison](https://www.capterra.co.uk/compare/85852/175788/ameyo/vs/nextiva)

-----

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