---
description: Side-by-side comparison of HappyFox Help Desk vs Guru. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
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title: HappyFox Help Desk vs Guru Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [HappyFox Help Desk \<span\>vs\</span\> Guru](https://www.capterra.co.uk/compare/83211/145390/happyfox/vs/guru)

# Compare HappyFox Help Desk vs Guru

Canonical: https://www.capterra.co.uk/compare/83211/145390/happyfox/vs/guru

> Detailed comparison between HappyFox Help Desk and Guru. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HappyFox Help Desk | Guru |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 92 | 639 |
| **Starting Price** | US$24.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### HappyFox Help Desk

Most commonly used by IT, Customer Service, Operations, Facilities, HR, Marketing and Finance teams. HappyFox is very versatile making it a great fit for companies of any size.

### Guru

Mid-market and enterprise organizations (250–5,000+ employees) seeking a secure, verifiable AI knowledge platform that connects all company data

## Key features

### HappyFox Help Desk

- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Decision Support Systems
- Document Management
- Email Alerts
- Full Text Search
- Live Chat
- Multi-Channel Communication
- Pre-built Templates
- Project Management
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Single Sign On
- Surveys & Feedback
- Workflow Management

### Guru

- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Decision Support Systems
- Document Management
- Email Alerts
- Full Text Search
- Live Chat
- Multi-Channel Communication
- Pre-built Templates
- Project Management
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Single Sign On
- Surveys & Feedback
- Workflow Management

## Links

- [View HappyFox Help Desk Profile](https://www.capterra.co.uk/software/83211/happyfox)
- [View Guru Profile](https://www.capterra.co.uk/software/145390/guru)
- [View Original Comparison](https://www.capterra.co.uk/compare/83211/145390/happyfox/vs/guru)

-----

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