---
description: Side-by-side comparison of mHelpDesk vs Novo Solutions. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
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title: mHelpDesk vs Novo Solutions Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [HVAC Software](/directory/30107/hvac/software) > [mHelpDesk \<span\>vs\</span\> Novo Solutions](https://www.capterra.co.uk/compare/77264/121230/mhelpdesk/vs/municipal-asset-management-software)

# Compare mHelpDesk vs Novo Solutions

Canonical: https://www.capterra.co.uk/compare/77264/121230/mhelpdesk/vs/municipal-asset-management-software

> Detailed comparison between mHelpDesk and Novo Solutions. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | mHelpDesk | Novo Solutions |
| **Overall rating** | 4.3/5 | 4.3/5 |
| **Total Reviews** | 824 | 16 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### mHelpDesk

Designed for small and midsize businesses, including field service professionals, HVAC businesses, home service providers, and design firms that assist with scheduling and billing processes.

### Novo Solutions

Municipalities/Local Government - Cities, Towns, Villages, Boroughs, Counties, Parishes, &#10;School Districts&#10;Other

## Key features

### mHelpDesk

- API
- Activity Tracking
- Asset Tracking
- Audit Trail
- Customer Database
- Dispatch Management
- Document Management
- Email Management
- Equipment Management
- Equipment Tracking
- Job Tracking
- Project Management
- Real-Time Data
- Real-Time Reporting
- Routing
- Scheduling
- Service History
- Supplier Management
- Vendor Management
- Work Order Creation

### Novo Solutions

- API
- Activity Tracking
- Asset Tracking
- Audit Trail
- Customer Database
- Dispatch Management
- Document Management
- Email Management
- Equipment Management
- Equipment Tracking
- Job Tracking
- Project Management
- Real-Time Data
- Real-Time Reporting
- Routing
- Scheduling
- Service History
- Supplier Management
- Vendor Management
- Work Order Creation

## Links

- [View mHelpDesk Profile](https://www.capterra.co.uk/software/77264/mhelpdesk)
- [View Novo Solutions Profile](https://www.capterra.co.uk/software/121230/municipal-asset-management-software)
- [View Original Comparison](https://www.capterra.co.uk/compare/77264/121230/mhelpdesk/vs/municipal-asset-management-software)

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