---
description: Side-by-side comparison of Wrike vs Zoho Desk. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Wrike vs Zoho Desk Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Enterprise Architecture Tools](/directory/31008/enterprise-architecture/software) > [Wrike \<span\>vs\</span\> Zoho Desk](https://www.capterra.co.uk/compare/76113/169505/wrike/vs/zoho-desk)

# Compare Wrike vs Zoho Desk

Canonical: https://www.capterra.co.uk/compare/76113/169505/wrike/vs/zoho-desk

> Detailed comparison between Wrike and Zoho Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Wrike | Zoho Desk |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 3038 | 2214 |
| **Starting Price** | US$10.00 | US$20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Wrike

Marketing, creative, product management, client services, IT, operations, HR, legal, finance, tech, consumer goods, manufacturing, professional services, healthcare, education, media, entertainment.

### Zoho Desk

Zoho Desk is used by customer service departments, help desk agents, IT support teams, call centers, field service technicians, and SaaS businesses of all sizes across multiple industries.

## Key features

### Wrike

- API
- Activity Tracking
- Configurable Workflow
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Issue Scheduling
- Monitoring
- Multi-Channel Communication
- Performance Management
- Project Management
- Projections
- Real-Time Chat
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Video Support

### Zoho Desk

- API
- Activity Tracking
- Configurable Workflow
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Issue Scheduling
- Monitoring
- Multi-Channel Communication
- Performance Management
- Project Management
- Projections
- Real-Time Chat
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Video Support

## Links

- [View Wrike Profile](https://www.capterra.co.uk/software/76113/wrike)
- [View Zoho Desk Profile](https://www.capterra.co.uk/software/169505/zoho-desk)
- [View Original Comparison](https://www.capterra.co.uk/compare/76113/169505/wrike/vs/zoho-desk)

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