---
description: Side-by-side comparison of MiaRec vs 8x8 Work. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
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title: MiaRec vs 8x8 Work Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [MiaRec \<span\>vs\</span\> 8x8 Work](https://www.capterra.co.uk/compare/69539/187525/miarec/vs/virtual-office)

# Compare MiaRec vs 8x8 Work

Canonical: https://www.capterra.co.uk/compare/69539/187525/miarec/vs/virtual-office

> Detailed comparison between MiaRec and 8x8 Work. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | MiaRec | 8x8 Work |
| **Overall rating** | 5.0/5 | 4.1/5 |
| **Total Reviews** | 1 | 309 |
| **Starting Price** | - | £10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### MiaRec

Contact Centers of all types and sizes of use our SaaS conversation analytics platform to uncover insights, improve agent performance, modernize QA workflows and improve customer experience at scale.

### 8x8 Work

Trusted by Over 2 Million Users. Industry Leading Cloud Communication Platform. Flexible for Any Business. Seamless Integration.

## Key features

### MiaRec

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Call Disposition
- Call Logging
- Call Monitoring
- Call Tagging
- Call Tracking
- Call Transcription
- File Transfer
- Monitoring
- On-Demand Recording
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Recording
- Reporting & Statistics
- Reporting/Analytics

### 8x8 Work

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Call Disposition
- Call Logging
- Call Monitoring
- Call Tagging
- Call Tracking
- Call Transcription
- File Transfer
- Monitoring
- On-Demand Recording
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Recording
- Reporting & Statistics
- Reporting/Analytics

## Links

- [View MiaRec Profile](https://www.capterra.co.uk/software/69539/miarec)
- [View 8x8 Work Profile](https://www.capterra.co.uk/software/187525/virtual-office)
- [View Original Comparison](https://www.capterra.co.uk/compare/69539/187525/miarec/vs/virtual-office)

-----

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