---
description: Side-by-side comparison of LiveChat vs Bonjoro. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs Bonjoro Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveChat \<span\>vs\</span\> Bonjoro](https://www.capterra.co.uk/compare/62194/209377/livechat/vs/bonjoro)

# Compare LiveChat vs Bonjoro

Canonical: https://www.capterra.co.uk/compare/62194/209377/livechat/vs/bonjoro

> Detailed comparison between LiveChat and Bonjoro. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Bonjoro |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 1715 | 7 |
| **Starting Price** | US$25.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | FAQs/Forum, Knowledge Base |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Bonjoro

Designed for businesses of all sizes, a customer engagement solution that helps with desktop recorder, CRM integration, message templates, call to actions, video tracking, delivery analytics, etc.

## Key features

### LiveChat

- Account Alerts
- Account Management
- CRM
- Communication Management
- Configurable Workflow
- Customisable Templates
- Deal Management
- Engagement Tracking
- Lead Management
- Monitoring
- Real-Time Data
- Referral Tracking
- Reminders
- Reporting/Analytics
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Task Automation
- Transfers/Routing
- Web-based Deployment

### Bonjoro

- CRM
- Communication Management
- Reporting/Analytics

## Links

- [View LiveChat Profile](https://www.capterra.co.uk/software/62194/livechat)
- [View Bonjoro Profile](https://www.capterra.co.uk/software/209377/bonjoro)
- [View Original Comparison](https://www.capterra.co.uk/compare/62194/209377/livechat/vs/bonjoro)

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