---
description: Side-by-side comparison of LiveChat vs Boost.AI. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs Boost.AI Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [LiveChat \<span\>vs\</span\> Boost.AI](https://www.capterra.co.uk/compare/62194/184561/livechat/vs/boost-ai)

# Compare LiveChat vs Boost.AI

Canonical: https://www.capterra.co.uk/compare/62194/184561/livechat/vs/boost-ai

> Detailed comparison between LiveChat and Boost.AI. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Boost.AI |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 1715 | 23 |
| **Starting Price** | US$25.00 | US$50,000.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Boost.AI

Banking, Financial Services, Insurance, Telecommunications, Utilities, Public Sector, eCommerce, Energy, Internal Support, HR, Government Agencies, Travel, Automobile

## Key features

### LiveChat

- API
- CRM
- Chat/Messaging
- Configurable Workflow
- Customer Database
- Customer Engagement
- Customisable Branding
- Email Management
- Engagement Tracking
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Workflow Management

### Boost.AI

- API
- CRM
- Chat/Messaging
- Configurable Workflow
- Customer Database
- Customer Engagement
- Customisable Branding
- Email Management
- Engagement Tracking
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Workflow Management

## Links

- [View LiveChat Profile](https://www.capterra.co.uk/software/62194/livechat)
- [View Boost.AI Profile](https://www.capterra.co.uk/software/184561/boost-ai)
- [View Original Comparison](https://www.capterra.co.uk/compare/62194/184561/livechat/vs/boost-ai)

-----

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