---
description: Side-by-side comparison of LiveChat vs Google Chat. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs Google Chat Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveChat \<span\>vs\</span\> Google Chat](https://www.capterra.co.uk/compare/62194/175800/livechat/vs/chat)

# Compare LiveChat vs Google Chat

Canonical: https://www.capterra.co.uk/compare/62194/175800/livechat/vs/chat

> Detailed comparison between LiveChat and Google Chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Google Chat |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 1723 | 2382 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Google Chat

Businesses and teams of any size across various industries.

## Key features

### LiveChat

- API
- Alerts/Notifications
- Collaboration Tools
- Customisable Templates
- Data Import/Export
- Deal Management
- File Sharing
- Lead Management
- Mobile Access
- Monitoring
- Real-Time Chat
- Reminders
- Screen Sharing
- Search/Filter
- Single Sign On
- Support Ticket Management
- Task Management
- Third-Party Integrations
- Transfers/Routing
- Web-based Deployment

### Google Chat

- API
- Alerts/Notifications
- Collaboration Tools
- Data Import/Export
- File Sharing
- Mobile Access
- Real-Time Chat
- Reminders
- Screen Sharing
- Search/Filter
- Single Sign On
- Task Management
- Third-Party Integrations

## Links

- [View LiveChat Profile](https://www.capterra.co.uk/software/62194/livechat)
- [View Google Chat Profile](https://www.capterra.co.uk/software/175800/chat)
- [View Original Comparison](https://www.capterra.co.uk/compare/62194/175800/livechat/vs/chat)

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