17 years helping British businesses
choose better software
LiveChat vs Kommunicate
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$24.00/month
US$100.00/month
Overall
4.6 (1,684)Overall
4.6 (42)
LiveChat is used worldwide by over 37,000 happy customers from every industry. Thanks to varied pricing plans, and feature customization options, LiveChat serves businesses of all sizes.
Businesses looking for customer support software belonging to industry verticals such as BFSI, on-demand services, travel and hospitality, e-commerce, ed-tech, SaaS, and telecom.
- API
- Canned Responses
- Customer Database
- Customisable Branding
- Email Management
- Live Chat
- Multi-Channel Communication
- Social Media Integration
- Surveys & Feedback
- Transfers/Routing
- API
- Canned Responses
- Customer Database
- Customisable Branding
- Email Management
- Live Chat
- Multi-Channel Communication
- Social Media Integration
- Surveys & Feedback
- Transfers/Routing
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- Live Online
- Webinars
- Documentation
- Videos
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
