---
description: Side-by-side comparison of LiveChat vs Deskpro. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs Deskpro Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [LiveChat \<span\>vs\</span\> Deskpro](https://www.capterra.co.uk/compare/62194/127288/livechat/vs/deskpro)

# Compare LiveChat vs Deskpro

Canonical: https://www.capterra.co.uk/compare/62194/127288/livechat/vs/deskpro

> Detailed comparison between LiveChat and Deskpro. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Deskpro |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 1715 | 38 |
| **Starting Price** | US$25.00 | US$39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Deskpro

Deskpro is made for any organization that wants to deliver exceptional service; from SMEs to Enterprises. Modern helpdesk software for your customer service, product support and service desk needs.

## Key features

### LiveChat

- AI Summarization
- API
- Activity Tracking
- CRM
- Configurable Workflow
- Content Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Lead Management
- Live Chat
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Data
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

### Deskpro

- AI Summarization
- API
- Activity Tracking
- CRM
- Configurable Workflow
- Content Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Lead Management
- Live Chat
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Data
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

## Links

- [View LiveChat Profile](https://www.capterra.co.uk/software/62194/livechat)
- [View Deskpro Profile](https://www.capterra.co.uk/software/127288/deskpro)
- [View Original Comparison](https://www.capterra.co.uk/compare/62194/127288/livechat/vs/deskpro)

-----

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