---
description: Side-by-side comparison of LiveChat vs Live Chat Software. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs Live Chat Software Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveChat \<span\>vs\</span\> Live Chat Software](https://www.capterra.co.uk/compare/62194/1073574/livechat/vs/Live-Chat-Software)

# Compare LiveChat vs Live Chat Software

Canonical: https://www.capterra.co.uk/compare/62194/1073574/livechat/vs/Live-Chat-Software

> Detailed comparison between LiveChat and Live Chat Software. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Live Chat Software |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 1715 | 0 |
| **Starting Price** | US$25.00 | US$45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Linux (Desktop), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Live Chat Software

Businesses of all sizes, including e-commerce, customer support teams, startups, and service providers, looking to enhance customer engagement and provide instant, real-time support.

## Key features

### LiveChat

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Autoresponders
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Contact Management
- Document Storage
- File Sharing
- Mobile Access
- Proactive Chat
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reminders
- Reporting/Analytics
- Search/Filter
- Task Management

### Live Chat Software

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Autoresponders
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Contact Management
- Document Storage
- File Sharing
- Mobile Access
- Proactive Chat
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reminders
- Reporting/Analytics
- Search/Filter
- Task Management

## Links

- [View LiveChat Profile](https://www.capterra.co.uk/software/62194/livechat)
- [View Live Chat Software Profile](https://www.capterra.co.uk/software/1073574/Live-Chat-Software)
- [View Original Comparison](https://www.capterra.co.uk/compare/62194/1073574/livechat/vs/Live-Chat-Software)

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