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choose better software

Salesforce Sales Cloud vs ServiceNow Customer Service Management

£20.00/month
Not provided by vendor

Overall

4.3 (150)
Salesforce can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.
Enterprise-wide Service, Operations, and Customer Experience Buyer Groups
10/10
  • Call List Management
  • Call Monitoring
  • Communication Management
  • Email Management
  • Knowledge Base Management
  • Predictive Analytics
  • Real-Time Data
  • Search/Filter
  • Tagging
  • Third-Party Integrations
10/10
  • Call List Management
  • Call Monitoring
  • Communication Management
  • Email Management
  • Knowledge Base Management
  • Predictive Analytics
  • Real-Time Data
  • Search/Filter
  • Tagging
  • Third-Party Integrations
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat